Connecting a used iPhone with iTunes for the first time
When i bought my 5s end of last year i switched it on coming out of the box, without connecting it to iTunes. I started making back-ups to iCloud.
Now i want to connect it to iTunes to make a back-up, but iTunes thinks it's a new device and only proposes me either to restore an old back-up, or to start using the device "as new".
I'm afraid of losing everything chosing that last option, and the last back-up on my iMac must be one of my iPhone 4 so i wouldn't want that either.
Now how can i make a back-up with iTunes in that case?
not sure if you read what i wrote..
iTunes only proposes me to either restore an old back-up, or to start using the device "as new".
So it's not possible to click any backup button in this case
Similar Messages
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Hello! Just connected a used iPhone to iTunes for the first time. I'm trying to restore it to factory settings/default. The phone is connected via Wi-Fi and is updated to the most recent OS that the phone allows. The computer is also connected to the internet. But I still get the error: "itunes could not contact the iphone software update server because you are not connected to the internet." I also connected via iTunes and authorized the computer, but still have the same issue. Really, all I need to do is completely wipe the phone and start from scratch for safety's sake.
Help?Did you check your security software settings?
Third-party security software might conflict with iOS devices connecting to iTunes. Follow this article to troubleshoot issues that might be caused by your security software. -
I synced my 3G with itunes for the first time and lost all contacts and information on phone, help?
I synced my 3G iphone with itunes for the first time, and lost everything on my phone. how do i get it back?
You don't.
You synced your iPhone with iTunes for the first time after how long?
And this didn't happen by syncing only. This means you transferred the backup for another iPhone or you restored the iPhone with iTunes. It is not possible for everything to be lost by syncing alone. All iTunes content on your iPhone can be lost but not any photos in the Camera Roll and the same for contacts unless you synced contacts with an empty address book application on your computer. -
i put my new iPhone into iTunes for the first time, and chose to back it up to the iTunes i had on my iPod, but that made all my contacts on my sim card disappear, how can i get these contacts back?
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
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Connect iphone to itune for the first time
Hello
I have had my iphone (6) for about 5 months now.
I did my initial configuration without connecting it to my mac and itunes.
Now, 5 months later, I tried to connect it and itunes gave me two alternatives.
1. Configure as new
2. Restore from a safety copy (as i seems my latest safety copy was many months ago)
I do not want do configure my Iphone as new or restore it from a safety copy.
What do i do to be able to start using itunes without resetting my phone?
BR
MartinThere are multiple ways to manually add and erase music from your iPhone.
The way I do it and there for will explain it this way is just the way I do it and not necessarily the only way.
I have created a playlist "This weeks favorites" but of course the name doesn't matter.
I then drag and drop into it what ever songs I want on my iphone that day / week.
I also do this with TV shows / cartoons. (Just purchased all of the Flinstones. :O) )
No need to do this with the movies because there is a spot to "check" each movie you want.
When I want to erase them I just delete in the "folder" on the iTunes. Make sure your not deleting from your library but your "folder" that you have named.
Like I said this is just the way I do it.
Sean
Which yes, then you do have to SYNC but it would sync only the stuff you want to. I tried for awhile doing the "checking" each box or un-checking but that took a long time.
Message was edited by: thenorthman
Message was edited by: thenorthman -
I clicked the button to sync with my ipod touch, because i thought it would give me all my picture and notes, which it did, but it also took away facetime and all the other software that the iphone 4s comes with. I also lost all my contacts. I dont care if i end up losing my pictures and notes, i just want my iphone back to the way it was when i bought it. I'm restoring it now, but it says its going to take 6 hours..I dont know if this is right or not.. help?
It can't do that by itself. You had to click through several prompts telling it to restore it from a backup of an old phone for that to happen.
If the phone was not backed up to iCloud before this happened, or to another computer, then the data is gone. There is no way to recover it. -
Unknown error occurs when I connect my iphone to itunes for the first time, what does that mean
Everytime I connect my iphone to my laptop and start up itnes get an error messaage stating that an error has occurred and my phone can not be read
Read here:
http://support.apple.com/kb/ht1207 -
HT1212 When I plug in my iphone into itunes for the first time will i lose everything?
Ive had my iphone for over a year now and it is rather full so was hoping to take stuff off of it and add it to my pc to make room on my phone but i havent yet had it hooked up to itunes on my pc so will i lose everything? please help!
Well, you certainly aren't using it the way Apple intended or describes in the manual, and you have been running a huge risk of losing everything. But if you have never synced it with any computer at all you shouldn't lose anything by syncing now. In iTunes on your computer open Preferences/Devices tab, and check the box to not automatically sync. Then connect the phone. When it appears in iTunes click on its name, then choose "Back Up Now". After you have backed up you can sync safely. If you have photos in the Camera Roll transfer them to a photo app on your computer the same way you would for any digital camera (not using iTunes).
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I have archived my contacts on my computer and can reinstall only those, but I can't figure out how to wipe all of his contacts off my iphone.
You don't.
You synced your iPhone with iTunes for the first time after how long?
And this didn't happen by syncing only. This means you transferred the backup for another iPhone or you restored the iPhone with iTunes. It is not possible for everything to be lost by syncing alone. All iTunes content on your iPhone can be lost but not any photos in the Camera Roll and the same for contacts unless you synced contacts with an empty address book application on your computer. -
I'm trying to use my iPad mini for the first time with a previous apple ID and password but it says "iTunes is not working try again"...it allowed me to download an app on my iPhone using the same apple ID & password but all my apps are in "Waiting Status" on my iPad mini because it says "iTunes is not working"...PLEASE HELP ME NOW!!!
Previous user installed iOS 7 beta on that iPhone.
Take it back and get your money returned. You
are running into a new security feature. Whoever owns
the ID that it is asking for is the only person who can
remove the security. That iPhone is worthless to you. -
Hello everybody
I bought a new iPhone 4 with iOS 6.1.3 installed. When I connected it to itunes for the first time to activate it iTunes asked me to enter the password for an account that the iPhone is locked to like if the device was used before what shall I do? PLease reply soonI can't do that because the device was purchased from United Arab Emirates and I got it as a gift in Syria but the problem is that there is not even a single apple store in Syria so is there another way to fix that, I googled it and was told to jailbreak the device whitch I did and than hacktivated it but the problem is the device doesn't connect to any network and only shows "no service" and the battery draining too fast so is there any other way to fix this issue
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when connecting my iphone 4 to itunes for the first time i get the following message "cannot connect to this device because Apple Mobile Service is not started" what does this mean and how do I solve it?
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
when i connected my iphone 5s to itunes for the first time then a window appered saying your device timed out. whats happening and how do i connect my iphone
Hello Hema2003,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
Best of luck,
Mario -
How do I sign in to my iTunes for the first time? Everytime I try it says I have not used iTunes before, and to review my account information.
It sounds like you are trying to create a new icloud account, not just logging into an existing account. When you type in your Apple ID and get that error, it's because you are trying to create an account using the same ID that is already being used in another account.
Go to Settings>iCloud and scroll to the bottom of the screen. If you are logged in, press the Delete button, then try logging in with the existing ID.
As for pics, the most secure way is to connect ipod to PC with USB and look at the Photos tab for your device in iTunes. Using Photo Stream is another way, but it doesn't always work, depending on conditions. -
Hey folks, I just connected my iphone4 to my macbook for the first time and it restord it to the previosu settings from my old iphone? Is there a way to reverse this??!!!
If you want it to go back to essentially Out of Box Factory Settings then you will want to just select the 'Restore' option from the Summary Screen within iTunes. You will be prompted to Restore from Backup or Restore as New, in this case you will want to restore as new.
If you have previous settings you will need to see if they were backed up correctly before syncing, you can check this in Preferences -> Devices -> Backups and look at the list of backups to see if one coincides with your iPhone 4. If not, then there will be no settings to restore to other than the previously connected iPhone or back to Factory settings.
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