Connecting and Syncing iPhones using USB on Windows systems

Problem: How do you solve issues where Windows 7/64 does not notice iPhone devices such as the iPhone 4 and the new iPhone 6.
Potential Solution - There are a number of solutions for this problem but I thought one that worked in my case might be of interest to others. I have a newer system running on a Asus Z87plus Saber-tooth Motherboard. My system supports USB 2.0 and 3.0. I believe one of the causes of this issue is interference with Apples USB drivers from the USB 3.0 ports as I've seen similar problems with other USB 2.0 devices. To test this theory, I tried all of the various solutions in my system to confirm none of them worked to resolve the issue. These included removing and reinstalling iTunes, attempting to open the security of the iPhone, looking at the Device Manager and upgrading to the latest Apple Driver, stopping and restarting the Apple Mobile Device Support service, installing the latest version of iTunes(rev 12.0135) and also upgrading the iPhone's bios to 8.01. Even tried connecting the device and than power cycling. Basically none of the standard articles seemed to make any difference.
To get things working on my system, I went into the bios and disabled the "Intel xHCI Mode". I've done some searching on line and found that this bios setting basically disables USB 3.0. With USB 3.0 turned off, the windows system notices the iPhone 6 just fine as did iTunes as well. I then turned this feature back on and found that windows and iTunes stopped noticing the iPhone again. I repeated this test several additional times with the same results each time. Finally I tried a new iPhone 4 with the feature on and off and its behavior matched that of the iPhone 6. So, if you have a system with USB 3.0 ports and you have tried everything else, check to see if disabling this feature helps get things going. BTW, you can find loads of information on this bios setting by simply doing a search of "Intel xHCI Mode" in any of the popular search engines.

It took me a few tries to figure it out. iTunes keeps multiple backups from each device. I had to choose the correct one, and then it worked. Thanks!

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I corrected the link in the previous post you responded to, but here is the correct link again.
http://support.apple.com/kb/ts1567
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Hi,
I have a problem with connecting and syncing my Iphone to itunes.
iphone alone on PC -> uploading files (fotos) is possible
itunes starts normaly, if iphone is not conected.
if i connect iphone after starting itunes, or if i start itunes after connecting iphone i get an itunes-error with message:
AppName: itunes.exe AppVer: 9.0.2.25 ModName: quicktime.qts
ModVer: 7.65.17.80 Offset: 00909a47
i test different things...
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- used macbook of my wife instead PC
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I'm resigned, Please help me..
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AppName: itunes.exe AppVer: 9.0.2.25 ModName: quicktime.qts
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http://roaringapps.com/apps:table
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https://www.mozilla.org/en-US/plugincheck/
Flash install instructions/problem resolution here if you need it.
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The PC Repair Guy,
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Connecting and Syncing iPhones using USB on Windows systems

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