Connecting deskjet 6988 to iPad wireless

Hi, how do I connect my HP Deskjet 6988 to my iPad Air to print wirelessly? I've installed HP ePrint and my printer is not recognized. The printer is also connected to my laptop wirelessly an works fine. I have tried typing my IP address in a browser and searching for a wireless setup wizard, no luck that way. Help!!! Thanks much.

Hi,
You'll find a thread below that covers a similar query regarding your printer:
http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile-Printing-and-ePrintCenter/Will-e-print-support...
"Although I work for HP, I'm speaking for myself and not on behalf of HP"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Similar Messages

Hi my airport router ( ateast i think this is where the problem originates) has been turning off intermittenly for the past week, when it does this NO devices recieve internet connection, mac, pc,iphone, ipad, wireless or hardwired directly to the router

Hi my airport router ( ateast i think this is where the problem originates) has been turning off intermittenly for the past week, when it does this NO devices recieve internet connection, mac, pc,iphone, ipad, wireless or hardwired directly to the router. However they all show to be connected with their corresponding bars and the ip's are all fine. Earlier today it started flucuating on and off about every 5 min making work impossible and now it seems to be completely broken (im currently on my iphone connected though its own internet) Does anyone know how or ehy this happened and how i can fix this? And to know if this originates from the router or something else entirely. Thank you!

Hi - some clarifications would help narrow down some symptoms - just what has been turning off? - has the light been solid green but the modem isn't providing wi-fi? - or is the light flashing yellow with no internet? - which can mean several things - does the light go out completey? - so if you can report on exactly what is happenening and when, maybe someone can help you - we also need to know if there any error messages along the way - we also need the types of devices involved and how they are attached - kind of like a nework map - the more info that you provide, the more answers you will get.
Regards,
Charlie -

Deskjet 6988 printer to wireless network (Envy laptop w/ Windows 8.1)

I've had my HP Deskjet 6988 printer for years and always had it connected to my desktop via USB 2.0 cable. I purchased a HP Envy laptop with Windows 8.1 and want to connect the printer via my home network/Belkin router, as the USB 2.0 cable that came with the printer doesn't seem to work in the Envy USB ports for direct printing . The software disk didn't work in the laptop, so I downloaded the software and utility (print and scan) software for 8.1 from the HP website.
I ran the downloads, the setup wizard started, said "The wizard will connect to the internet and help you install the best available software for your printer." I clicked next and a window opens "Discovering device" and then another "Retrieving install device" then...nothing. The wizard window closes. My setup manual is useless. It tells me to use the wizard on the software disk that doesn't work on my laptop (and is outdated and for the wrong OS anyhow, because it was for my desktop, which ran on VIsta.)
I did somehow manage to get the printer installed on the laptop - I can see it under the available printers. And if I have an ethernet cord connected directly from the printer to my router, it will print. But if I unplug the ethernet cord, it will not print. I can't keep the ethernet cord plugged in for printing, because the router is in my living room, behind the TV and my office is upstairs. I would rather not keep my printer on the living room floor by our TV, so I really need it to work wirelessly!
My problem is - how do I get the printer added to my home network (Belkin router). The wireless router is all set up and working - I'm actually using it right now to access the internet and post this message.
So, my printer is installed on my laptop. The driver is the most recent, intalled today from HP.com and I don't have a software disk to use for a setup wizard.
What are the next steps to connect my printer to the network, so I can print wirelessly? Hopefully, I've given enough information. I've read all of the help sections on HP.com customer service and none of them seem to tell me what to do.
Thank you!
This question was solved.
View Solution.

Through a lot of trial and error, I actually figured it out myself. I did a lot of jumping around, so hopefully I remember everything I did:
1) Install the printer driver using the disk or download.
2) Connect the printer to the router using an ethernet cable, which looks like a big phone cord (no need to connect the printer to your laptop.)
3) Bring up the laptop's system "search" on your laptop and in the search type "Network" then click on "Network" link to open it.
4) You should see the printer icon listed under your computers and other devices already found on the network.
5) Double click/tap on the printer icon and it will open the printer's "web page" in your browser.
6) Click/tap the "Networking" tab near the top of the scren.
7) In the left sidebar, under "Connections," click "Wireless" to open it.
8) Start and use the wizard to enter your router information. (Make sure to give the printer a distinct name here, so you can distinguish it from any other printers listed on your laptop. For example, I named mine "Deskjet 6988 Network")
9) Unplug the ethernet cord from the printer.
10) If your wireless printer doesn't show up in the list of printers when you go to print something, you have to add it:
11) Open the laptop system search again and type "Devices and printers" and click/tap the link.
12) Click the "Add a Printer" link near the top. The computer will search for printers and the new networked printer should appear in the list (Hint: it wil have an IP address listed under "Address" column rather than a file.)
13) Add the networked printer and run the test print to make sure it works. Make it your default printer and can delete any of the other 6988 printers listed if you want to.
14) You should now see your networked printer in the list of printers when you go to print something.
Hope that helps someone else some day!

How to connect HP 6988 to print wirelessly if you cannot connect

To restore lost wireless connection with HP 6988
Connect Ethernet cable from printer to router
Press second from right button to print report
Type IP address on report into browser url
Printer menu should be displayed on screen
Go to wireless setup and start wizard
Select network name and type in password
Save and close menu
Disconnect Ethernet cable from printer and router (wireless light on printer should light up)
Printer should now print
If not, delete printer and add printer
Should now print

The printers will not appear automatically (on a WIndows computer), you will have to add them.
This should help out: https://h20563.www2.hp.com/p/_wireless/reconfiguring-system-help.html
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Windows 7 ultimate wireless connection to hp deskjet 6988 working except no printing both sides

I have new computer with windows 7 ultimate. I have HP Deskjet 6988 printer with wireless connectivity. I can print but cannot print double sided documents except by doing so manually. Any solution?

Hi Onemangosta,
I would like to help with the garbled text you are experiencing. I have found a great document for you to use and I can also help you with the firmware update.
Troubleshoot text that might be gibberish, nonsense, or look garbled or scrambled
In order to update the firmware on your printer ensure the printer is on the wireless network and touch the Web Services icon (this icon is the 1st of the 4 that run across the top of the front panel - looks like 2 little cell phones). Scroll through the Web Services menu, find and select Product Updates, select Check for Product Updates.
If the printer is already up to date the front panel will say so, if it is not, the download and install will begin. It is possible you were unable to do the update form the computer because the printer does not need an update. The HP Device Updater will only see a printer that requires the update.
Hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

How do i connect my wireless hp deskjet 6988

HP Deskjet 6988
Windows 7
How do I configure deskjet 6988 to be used on the wirless network

This should help: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01943577&cc=us&dlc=en&lc=en&os=4062&product=342...
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Deskjet 6988, wireless printing not working. Network light blinking.

Deskjet 6988 will only print when connected via USB, used to work wirelessly.....now network light on printer blinks. Please assist.

Get the latest software for your printer from the "Support & Drivers" link at the top of this page, run it and choose Network or Wireless installation when it asks.
What operating system are you using?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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I have a wireless keyboard for my ipad and it says to charge it connect it to my pc. can i charge it by connecting it to my ipad?

No. The iPad's port won't put out enough power. You could probably plug your keyboard into your iPad charger and charge it that way, but it won't charge off the iPad.

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My question is, can I listen to all the audio that come out from the ipad (movies online, games, Goear…) or only to the music from iTunes library?
On the iPad you can stream videos, photos, or music from the Video, Photos, Music, and YouTube apps to an Apple TV OR just stream music to an AirPort Express Base Station.

My MAC mini looses the wi-fi connection to a Belkin N wireless router when it goes to sleep or shut down. I have to re select the network when restarting or waking the computer up. I think this just started with Lion. My iPod and iPad have no trouble.

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Neither my Android tablet nor my brand new Ipad 2 will connect to my home's wireless, althouth my tablet has never had a problem with this before.

Neither my Android tablet nor my brand new iPad 2 will connect to my home's wireless network, even though the tablet has never had a problem connecting before.

1. Have you tried rebooting router?
2. Reset network settings: Settings>General>Reset>Reset Network Settings

Ipad not connecting to my macbook's wireless sharing network - Why?

I was using my macbook as a wireless router [it is connected to an ethernet cable]
for my ipad.
.....by turning "internet sharing" on in system prefs, and setting up a network.
This worked fine for a while, but now my ipad will no longer connect, inexplicably.
I had not changed any settings or anything.
I tried many times to connect with the same settings.
I've probably changed some settings now after mucking about with it in frustration....
Can anybody tell me why this might be?
Or perhaps point me in the direction of any relevant articles?
Thanks.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How to Change Your iPhone’s (iPad’s) DNS Servers
http://www.macinstruct.com/node/558
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Ipad wireless connection question

I cant connect ipad to a particular wireless network. I have the password but the ipad won't offer the password box. It just says unable to join. This is after I entered the incorrect password once.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT5654 Tried updating my iPad wirelessly today. Process seemed to have gotten stuck and later wi fi crashed. Restarted iPad and got a picture of a wire leading to iTunes icon on the iPad screen. Nothing happens even when connecte it to my Windows PC. iTun

Tried updating my iPad wirelessly today. Process seemed to have gotten stuck and later wi fi crashed (in that order, I believe). Restarted iPad and got a picture of a wire leading to iTunes icon on the iPad screen. Nothing happens even when connected it to my Windows 8.1 PC, and iTunes doesn't seem to recognize the iPad.

Hello there, uromr.
The following Knowledge Base article provides some great troubleshooting steps for the issue you're having:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
If once the iPad is recognized, you still see the Connect to iTunes Screen, then this article provides some additional steps for updating your device:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Connecting deskjet 6988 to iPad wireless

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