Connecting EP 7 to CRM 2007

Hi All
   I tried creating a URL iview for connecting to CRM 2007. The URL is working ok and the details based on the roles given in the background is also getting displayed.
But when i click on anyother workset or role and come back to the CRM iview its already logged the user off. Then the user will have to login to the Portal for getting connected to the CRM again.
I had configured SSO ticket from portal to CRM 2007.
What can the reason be that i am logged of from the system while navigating else where in the portal.
Regards,
Sasha.

Hi,
Have you maintained the following profile parameters on your CRM system?
login/create_sso_ticket=2
Login/accept_sso_ticket=1
Also check if the following parameter is:
login/ticket_expiration_time
Good luck & best regards,
Jan Laros

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    [DpProcDied] Process lives  (PID:3800  HANDLE:396)
    waiting for termination of icman ...
    NiWait: sleep (1000ms) ...
    NiISelect: timeout 1000ms
    NiISelect: maximum fd=421
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Sun Nov 16 16:57:10 2008
    NiISelect: TIMEOUT occured (1000ms)
    [DpProcDied] Process lives  (PID:3800  HANDLE:396)
    waiting for termination of icman ...
    NiWait: sleep (1000ms) ...
    NiISelect: timeout 1000ms
    NiISelect: maximum fd=421
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Sun Nov 16 16:57:11 2008
    NiISelect: TIMEOUT occured (1000ms)
    [DpProcDied] Process lives  (PID:3800  HANDLE:396)
    waiting for termination of icman ...
    NiWait: sleep (1000ms) ...
    NiISelect: timeout 1000ms
    NiISelect: maximum fd=421
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Sun Nov 16 16:57:12 2008
    NiISelect: TIMEOUT occured (1000ms)
    [DpProcDied] Process lives  (PID:3800  HANDLE:396)
    waiting for termination of icman ...
    NiWait: sleep (1000ms) ...
    NiISelect: timeout 1000ms
    NiISelect: maximum fd=421
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Sun Nov 16 16:57:13 2008
    NiISelect: TIMEOUT occured (1000ms)
    [DpProcDied] Process lives  (PID:3800  HANDLE:396)
    waiting for termination of icman ...
    NiWait: sleep (1000ms) ...
    NiISelect: timeout 1000ms
    NiISelect: maximum fd=421
    NiISelect: read-mask is NULL
    NiISelect: write-mask is NULL
    Sun Nov 16 16:57:14 2008
    NiISelect: TIMEOUT occured (1000ms)
    [DpProcDied] Process died  (PID:3800  HANDLE:396)
    DpStartStopMsg: send stop message (myname is >ESITV016LAB_XCR_01                      <)
    NiIMyHostName: hostname = 'ESITV016LAB'
    AdGetSelfIdentRecord: >                                                                           <
    AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
    AdCvtRecToExt: opcode 4 (AD_STARTSTOP), ser 0, ex 0, errno 0
    DpConvertRequest: net size = 189 bytes
    NiBufSend starting
    NiIWrite: hdl 2 sent data (wrt=562,pac=1,MESG_IO)
    MsINiWrite: sent 562 bytes
    send msg (len 110+452) to name                    -, type 4, key -
    DpStartStopMsg: stop msg sent
    NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
    NiBufIIn: NIBUF len=274
    NiBufIIn: packet complete for hdl 2
    NiBufReceive starting
    MsINiRead: received 274 bytes
    MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
    DpHalt: received 164 bytes from message server
    NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
    NiBufIIn: NIBUF len=274
    NiBufIIn: packet complete for hdl 2
    NiBufReceive starting
    MsINiRead: received 274 bytes
    MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
    DpHalt: received 164 bytes from message server
    NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
    NiBufIIn: NIBUF len=274
    NiBufIIn: packet complete for hdl 2
    NiBufReceive starting
    MsINiRead: received 274 bytes
    MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
    DpHalt: received 164 bytes from message server
    NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
    NiBufIIn: NIBUF len=274
    NiBufIIn: packet complete for hdl 2
    NiBufReceive starting
    MsINiRead: received 274 bytes
    MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
    DpHalt: received 164 bytes from message server
    NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
    NiBufIIn: NIBUF len=274
    NiBufIIn: packet complete for hdl 2
    NiBufReceive starting
    MsINiRead: received 274 bytes
    MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
    DpHalt: received 164 bytes from message server
    NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
    NiBufIIn: NIBUF len=274
    NiBufIIn: packet complete for hdl 2
    NiBufReceive starting
    MsINiRead: received 274 bytes
    MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
    DpHalt: received 164 bytes from message server
    NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
    NiBufIIn: NIBUF len=274
    NiBufIIn: packet complete for hdl 2
    NiBufReceive starting
    MsINiRead: received 274 bytes
    MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
    DpHalt: received 164 bytes from message server
    NiIRead: hdl 2 recv would block (errno=EAGAIN)
    NiIRead: read for hdl 2 timed out (0ms)
    DpHalt: no more messages from the message server
    DpHalt: send keepalive to synchronize with the message server
    NiBufSend starting
    NiIWrite: hdl 2 sent data (wrt=114,pac=1,MESG_IO)
    MsINiWrite: sent 114 bytes
    send msg (len 110+4) to name           MSG_SERVER, type 0, key -
    MsSndName: MS_NOOP ok
    Send 4 bytes to MSG_SERVER
    NiIRead: hdl 2 recv would block (errno=EAGAIN)
    NiIPeek: peek successful for hdl 2 (r)
    NiIRead: hdl 2 received data (rcd=114,pac=1,MESG_IO)
    NiBufIIn: NIBUF len=114
    NiBufIIn: packet complete for hdl 2
    NiBufReceive starting
    MsINiRead: received 114 bytes
    MSG received, len 110+4, flag 3, from MSG_SERVER          , typ 0, key -
    Received 4 bytes from MSG_SERVER                             
    Received opcode MS_NOOP from msg_server, reply MSOP_OK
    MsOpReceive: ok
    MsSendKeepalive : keepalive sent to message server
    NiIRead: hdl 2 recv would block (errno=EAGAIN)
    Sun Nov 16 16:57:15 2008
    NiIPeek: peek for hdl 2 timed out (r; 1000ms)
    NiIRead: read for hdl 2 timed out (1000ms)
    DpHalt: no more messages from the message server
    DpHalt: sync with message server o.k.
    detach from message server
    ***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c   12168]
    NiBufSend starting
    NiIWrite: hdl 2 sent data (wrt=110,pac=1,MESG_IO)
    MsINiWrite: sent 110 bytes
    MsIDetach: send logout to msg_server
    MsIDetach: call exit function
    DpMsShutdownHook called
    NiBufISelUpdate: new MODE -- (r-) for hdl 2 in set0
    SiSelNSet: set events of sock 312 to: ---
    NiBufISelRemove: remove hdl 2 from set0
    SiSelNRemove: removed sock 312 (pos=2)
    SiSelNRemove: removed sock 312
    NiSelIRemove: removed hdl 2
    MBUF state OFF
    AdGetSelfIdentRecord: >                                                                           <
    AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
    AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
    AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
    blks_in_queue/wp_ca_blk_no/wp_max_no = 1/300/17
    LOCK WP ca_blk 1
    make DISP owner of wp_ca_blk 1
    DpRqPutIntoQueue: put request into queue (reqtype 1, prio LOW, rq_id 15)
    MBUF component DOWN
    NiICloseHandle: shutdown and close hdl 2 / sock 312
    NiBufIClose: clear extension for hdl 2
    MsIDetach: detach MS-system
    cleanup EM
    EsCleanup ....
    EmCleanup() -> 0
    Es2Cleanup: Cleanup ES2
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    Good Bye .....
    BR,
    Kari

    Hi,
    here is the right log content:
    trc file: "dev_w0", trc level: 1, release: "700"
    ACTIVE TRACE LEVEL           1
    ACTIVE TRACE COMPONENTS      all, MJ

    B Mon Nov 17 10:24:39 2008
    B  create_con (con_name=R/3)
    B  *** ERROR => Invalid profile parameter dbms/type (or environment variable dbms_type) = <undef>, cannot load DB library
    [dbcon.c      4537]
    M sysno      01
    M sid        XCR
    M systemid   562 (PC with Windows NT)
    M relno      7000
    M patchlevel 0
    M patchno    144
    M intno      20050900
    M make:      multithreaded, Unicode, 64 bit, optimized
    M pid        2184
    M
    M  kernel runs with dp version 232000(ext=109000) (@(#) DPLIB-INT-VERSION-232000-UC)
    M  length of sys_adm_ext is 576 bytes
    M  ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 2184) [dpxxdisp.c   1305]
    I  MtxInit: 30000 0 0
    M  DpSysAdmExtCreate: ABAP is active
    M  DpSysAdmExtCreate: VMC (JAVA VM in WP) is not active

    M Mon Nov 17 10:24:40 2008
    M  DpShMCreate: sizeof(wp_adm)          25168     (1480)
    M  DpShMCreate: sizeof(tm_adm)          5652128     (28120)
    M  DpShMCreate: sizeof(wp_ca_adm)          24000     (80)
    M  DpShMCreate: sizeof(appc_ca_adm)     8000     (80)
    M  DpCommTableSize: max/headSize/ftSize/tableSize=500/16/552064/552080
    M  DpShMCreate: sizeof(comm_adm)          552080     (1088)
    M  DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
    M  DpShMCreate: sizeof(slock_adm)          0     (104)
    M  DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
    M  DpShMCreate: sizeof(file_adm)          0     (72)
    M  DpShMCreate: sizeof(vmc_adm)          0     (1864)
    M  DpShMCreate: sizeof(wall_adm)          (41664/36752/64/192)
    M  DpShMCreate: sizeof(gw_adm)     48
    M  DpShMCreate: SHM_DP_ADM_KEY          (addr: 0000000010E70050, size: 6348592)
    M  DpShMCreate: allocated sys_adm at 0000000010E70050
    M  DpShMCreate: allocated wp_adm at 0000000010E72150
    M  DpShMCreate: allocated tm_adm_list at 0000000010E783A0
    M  DpShMCreate: allocated tm_adm at 0000000010E78400
    M  DpShMCreate: allocated wp_ca_adm at 00000000113DC2A0
    M  DpShMCreate: allocated appc_ca_adm at 00000000113E2060
    M  DpShMCreate: allocated comm_adm at 00000000113E3FA0
    M  DpShMCreate: system runs without slock table
    M  DpShMCreate: system runs without file table
    M  DpShMCreate: allocated vmc_adm_list at 000000001146AC30
    M  DpShMCreate: allocated gw_adm at 000000001146ACB0
    M  DpShMCreate: system runs without vmc_adm
    M  DpShMCreate: allocated ca_info at 000000001146ACE0
    M  DpShMCreate: allocated wall_adm at 000000001146ACF0
    M  ThTaskStatus: rdisp/reset_online_during_debug 0
    X  EmInit: MmSetImplementation( 2 ).
    X  MM global diagnostic options set: 0
    X  <ES> client 0 initializing ....
    X  Using implementation view
    X  <EsNT> Using memory model view.
    M  <EsNT> Memory Reset disabled as NT default
    X  ES initialized.

    M Mon Nov 17 10:24:41 2008
    M  ThInit: running on host ESITV016LAB
    M  calling db_connect ...
    B  create_con (con_name=R/3)
    B  *** ERROR => Invalid profile parameter dbms/type (or environment variable dbms_type) = <undef>, cannot load DB library
    [dbcon.c      4537]
    M  ***LOG R19=> ThInit, db_connect ( DB-Connect 008192) [thxxhead.c   1440]
    M  in_ThErrHandle: 1
    M  *** ERROR => ThInit: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c   10468]

    M  Info for wp 0

    M    stat = WP_RUN
    M    waiting_for = NO_WAITING
    M    reqtype = DP_RQ_DIAWP
    M    act_reqtype = NO_REQTYPE
    M    rq_info = 0
    M    tid = -1
    M    mode = 255
    M    len = -1
    M    rq_id = 65535
    M    rq_source =
    M    last_tid = 0
    M    last_mode = 0
    M    semaphore = 0
    M    act_cs_count = 0
    M    csTrack = 0
    M    csTrackRwExcl = 0
    M    csTrackRwShrd = 0
    M    mode_cleaned_counter = 0
    M    control_flag = 0
    M    int_checked_resource(RFC) = 0
    M    ext_checked_resource(RFC) = 0
    M    int_checked_resource(HTTP) = 0
    M    ext_checked_resource(HTTP) = 0
    M    report = >                                        <
    M    action = 0
    M    tab_name = >                              <
    M    attachedVm = no VM

    M  *****************************************************************************
    M  *
    M  *  LOCATION    SAP-Server ESITV016LAB_XCR_01 on host ESITV016LAB (wp 0)
    M  *  ERROR       ThInit: db_connect
    M  *
    M  *  TIME        Mon Nov 17 10:24:41 2008
    M  *  RELEASE     700
    M  *  COMPONENT   Taskhandler
    M  *  VERSION     1
    M  *  RC          13
    M  *  MODULE      thxxhead.c
    M  *  LINE        10688
    M  *  COUNTER     1
    M  *
    M  *****************************************************************************

    M  PfStatDisconnect: disconnect statistics
    M  Entering TH_CALLHOOKS
    M  ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP
    M  *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c   724]
    M  *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c  261]
    M  Entering ThSetStatError
    M  ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)
    M  Entering ThReadDetachMode
    M  call ThrShutDown (1)...
    M  ***LOG Q02=> wp_halt, WPStop (Workproc 0 2184) [dpnttool.c   327]
    BR,
    Kari

  • CRM Content Management in CRM 2007

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    SAP_BASIS     700     0015
    PI_BASIS      2006_1_700     0006
    ST-PI     2005_1_700     0006
    CRMUIF         600     0003
    SAP_BW       700     0017
    SAP_AP                700     0012
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         0 entries from RODIR (FUNC/SAPCND/CNF_GET_RECORD_FROM_DB) deleted.
         0 entries from RODIR (FUNC/SAPCND/CNF_GET_RECORD_FROM_DB) deleted.
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       successfully set a temporary lock on table REPOSRC
       REPOS /SAPCND/LDETERMINATION$14                A replaced.
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        30 DYNPT imported.
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        43 REPOT imported.
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       Totally 3636 tabentries deleted.
       Totally 14 objects activated.
       Totally 12229 tabentries imported.
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        [dev trc     ,00000]  Disconnecting from ALL connections:                   30  40.917868
        [dev trc     ,00000]  Disconnecting from connection 0 ...                  287  40.918155
        [dev trc     ,00000]  Closing user session (con_hdl=0,svchp=00000000003005B8,usrhp=00000000002FB748)
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        [dev trc     ,00000]  Detaching from DB Server (con_hdl=0,svchp=00000000003005B8,srvhp=00000000061530E8)
                                                                                    921  40.924835
        [dev trc     ,00000]  Now I'm disconnected from ORACLE                    8230  40.933065
        [dev trc     ,00000]  Disconnected from connection 0                        90  40.933155
        [dev trc     ,00000]  statistics db_con_commit (com_total=527, com_tx=307)
                                                                                    59  40.933214
        [dev trc     ,00000]  statistics db_con_rollback (roll_total=0, roll_tx=0)
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    Transport request___: SAPKB46C52
    System______________: TFI
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    End date and time : 20081205185117
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    Version and Release: 305.13.25 46D
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  • Open ERP transaction within CRM 2007 using wizard for transaction launcher

    Hello everybody,
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    Any help is highly appreciated.
    Thanks lot and kind regards,
    Franziska

    Hi,
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    1) The client in which WEB UI Runs
    2) The Logical System mapping and client mentioned in ITS url
    3) The client is which you created the BOR object.
    4) The client on which you are configuring transaction launcher wizard
    ALL SHOULD BE THE SAME CLIENT, unless you are using the OWNLOGSYS concept for logical system mapping.
    For example,
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    then i must create TSTC based BOR in client 200 , Map logical system for client 200 and configure trnsaction launcher in client 200.
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    Hope this helps.
    Thanks & Regards,
    Suchita

  • CRM 2007 integration with ECC 6.0

    Hi Friends,
    I am currently working on the CRM 2007 Web UI
    I have created the copy of existing standalone CRM client which is already having products, organization, BP created in it.
    Now I am planning to connect the CRM client with the ECC client.
    Is there any special care i need to take while connecting both the systems?
    Also while doing replication any extra care do I need to take?
    Help will be definately rewarded?
    Cheers,
    Raj

    Hi!
    Check the SAP Best Practices documents
    http://help.sap.com/bp_crmv12007/CRM_DE/HTML/index.htm
    There have a look at
    C71: CRM Connectivity
    B09: CRM Customizing Replication
    regarding the connection and replication
    rollo

  • Reports in SAP CRM 2007

    Hello,
    We have installed SAP CRM 2007 and are able to create Accounts, Contacts & Opportunities etc from the web browser.
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    Error loading template 0TPLB_0CSALMC02_Q010_1
    Any ideas / suggestions / pointers to resolve this will be highly appreciated.
    Regards,
    Chander

    Hello All,
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    Award points if helpful
    Mohid Uddin

  • Error while installing crm 2007

    Hi,
    I am getting error whileinstalling 2007 on win xp.
    INFO       2009-12-23 01:40:48 [synxccuren.cpp:877]
               CSyCurrentProcessEnvironmentImpl::setUser()
    Switched to user: amdadm.
    ERROR      2009-12-23 01:40:48 [synxctask.cpp:235]
               CSyTaskImpl::start(false)
    FSL-06002  Error 193 (Unknown, try 'net helpmsg <Nr>') in execution of a 'CreateProcess' function, line (310), with parameter (H:\usr\sap\AMD\SYS\exe\uc\NTI386\R3load.exe ...).
    TRACE      [synxctask.cpp:86]
               CEnvironmentJanitor::~CEnvironmentJanitor()
    Restoring current processenvironment
    TRACE      [synxccuren.cpp:787]
               CSyCurrentProcessEnvironmentImpl::setUser()
    Terminated current impersonation.
    INFO       2009-12-23 01:40:48 [syxxccuren.cpp:105]
               CSyCurrentProcessEnvironmentImpl::setWorkingDirectory(iastring)
    Working directory changed to C:\Program Files\sapinst_instdir\CRM2007\SYSTEM\ORA\CENTRAL\AS.
    TRACE      [iaxxejsbas.hpp:388]
               handleException<ESyException>()
    Converting exception into JS Exception ESyException.
    ERROR      2009-12-23 01:40:48
               CJSlibModule::writeError_impl()
    MUT-03025  Caught ESyException in Modulecall: ESAPinstException: error text undefined.
    TRACE      [iaxxejsbas.hpp:460]
               EJS_Base::dispatchFunctionCall()
    JS Callback has thrown unknown exception. Rethrowing.
    ERROR      2009-12-23 01:40:48 [iaxxgenimp.cpp:731]
               showDialog()
    FCO-00011  The step testDatabaseConnection with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_ABAP_Import_Dialog|ind|ind|ind|ind|5|0|NW_ABAP_Import|ind|ind|ind|ind|0|0|testDatabaseConnection was executed with status ERROR .
    TRACE      [iaxxgenimp.cpp:719]
               showDialog()
    <html> <head> </head> <body> <p> An error occurred while processing service SAP CRM 2007 > SAP Systems > Oracle > Central System > Central System Installation. You may now </p> <ul> <li> choose <i>Retry</i> to repeat the current step. </li> <li> choose <i>View Log</i> to get more information about the error. </li> <li> stop the task and continue with it later. </li> </ul> <p> Log files are written to C:\Program Files/sapinst_instdir/CRM2007/SYSTEM/ORA/CENTRAL/AS. </p> </body></html>
    TRACE      [iaxxgenimp.cpp:1155]
               showDialog()
    waiting for an answer from gui
    INFO       2009-12-23 01:54:33 [iaxxgenimp.cpp:782]
               showDialog()
    An error occured and the user decide to stop.\n Current step "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_ABAP_Import_Dialog|ind|ind|ind|ind|5|0|NW_ABAP_Import|ind|ind|ind|ind|0|0|testDatabaseConnection".
    Any idea what this means?i tried reinstalling 4 times even after deleting all the files But no change in message.

    Hi,
    Looks like connection to database is getting failed.Check your database it should be up and running.
    Thanks,
    Akram

  • Upgrade to CRM 2007: minumun service pack level for other components

    Hi all,
    I have to upgrade my CRM 5.0 to CRM 2007. CRM is connected to ECC 6.0 and SCM 5.0. What are the minimum SP level for those component? Is there any link to documentations about mandatory SP for not CRM components?
    Thanks a lot.

    Hello
    In the CRM 2007 Master Guide which is available in the [SAP Service Marketplace|http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000704565&] I found that SAP ERP 6.0 EHP 3 is recomended and SAP R/3 4.6C SP 53 is the minimum version. No special version is mentioned for SCM 5.0.
    Best regards
    Gregor

  • The BCB/ICI veision about CRM 2007 J2EE engine

    Hi,everyone :
        I don't install the java WAS . So could anyone who installed the CRM 2007 J2EE engine tell me the BCB/ICI veision .Thanks .
        The url is like this :
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        click 'System Information'.
    Thanks very much.

    Hello
    Please, check [SAP Note 1268057|https://service.sap.com/sap/support/notes/1268057]
    Since CRM5.0, the ICI is implemented by non-java option (ABAP). Basically, non-java option means MCM/BCB/ICI code in CRM server is on ABAP (including how to configure the connection to the simulator via transaction CRMM_BCB_ADM).
    Other related application, such as CCSUI, is a java application but it has nothing to do with setting up the connection via the bcb setting when we run non-java.
    So, it means, IC Web client/CRM uses the ABAP stack to implement ICI features, so you don't need to care about BCB Admin for java.
    Another important feature is that as of ICI 3.02, the WSDL files are generated automatically, you don't have to generate them manually.
    I hope this info helps
    Joaquin

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