Connecting Exchange 2003 to Apple Mail on Mac OS 10.5.8

Having trouble connecting apple mail to Microsoft exchange server 2003 on this Mac. Currently Entourage is in use (Office 2004) and working. Apple Support and our IT man have tried to solve it together, filling in all relevant fields of the account information. The only questionable field was "Outlook Web Access Server" which we first left blank then filled in later. This should work but does not. Resulting in mail sitting in the outbox while trying to send. Connection Doctor confirms that "Mail was unable to connect to the internet" while both the "Incoming Exchange" and "Mail Server" are trying to connect to the server. Anyone got any clues.
NB we don't have an "Outlook Web Access Server".
Steve

owa must be enabled on Exchange server, also entourage use the same protocol (http and webdav, if entourage works OWA is yet enabled)
OWA is a feature integrated in exchange 2003.
what address you set on mail client like exchange server? is an ip address or you use a URL?
there is only one ex2003 or you have many servers in your infrastructure?

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