Connecting form MAC OS 10.7.5 to HP officejet pro 8620

Question

I am running MAC OS 10.7.5.
Have just bought HP officejet pro 8620
After initial setup wireless printing worked but then stopped and now when I try to print the computer cannot find the printer.
I have reinstalled the soft ware - both printer and computer are showing full wireless connection.
Also tried plugging in direct wire connection and still does not find the printer!!
Help please

Answer 1

Hello,
From the post i understand that when you install the printer it doesnt find the printer.
Could you please provide me with more details like when it stopped printing did the printer encounter sleep mode issue.
Whats the model no of the router.
When you try to add the printer to the print and scan is it identifying the printer as Bonjour Multifunction.
Try the below steps.
1- Restore network default.
2- Check if the printer name is listed under in Print and Scan under System Preferences. If Yes
3- Press the Control Button or Right click and click on the Printer icon " Reset the Printing system" this will remove all the printer in the queue.
Run the wireless setup wizard and see if you can find the router and get connected
Go to System Preferences, click on the + symbol on the Print and Scan window see if it identifies the printer.
If fails lets try using wireless direct.
Click on the wireless Direct icon and enable wireless direct, its present left side to the Wireless icon on front panel.
Click on the Wireless icon on the Mac select the Printer Name.
Now go to Print and Scan window and see if you can add the printer.
Thanks..
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