Connecting Home Hub 4 to desktop running Windows 8

I've just taken delivery of Home Hub 4 and (eventually) got it working.  No problems with my laptop but I can't get my desktop (Windows 8) to recognise the network.  My previous provider was cable and I have a wire (presumably a router connection) running from the cable modem to my desktop.  Do I need some sort of a network adaptor which will fit into my desktop and therefore recognise the network?

Disconnect the cable modem, and connect the desktop directly to an Ethernet port on the home hub 4.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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    Logfile of Trend Micro HijackThis v2.0.4
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    Platform: Windows XP SP3 (WinNT 5.01.2600)
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    C:\WINDOWS\System32\smss.exe
    C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
    C:\Program Files\AVG\AVG2012\avgcsrvx.exe
    C:\WINDOWS\system32\winlogon.exe
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    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
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    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
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    C:\WINDOWS\System32\ups.exe
    C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\10.0.6\ToolbarUpdater.exe
    C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
    C:\Program Files\AVG\AVG2012\avgnsx.exe
    C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
    C:\Program Files\AVG\AVG2012\avgemcx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
    C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\AVG\AVG2012\avgtray.exe
    C:\Program Files\Logitech\SetPointP\SetPoint.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
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    C:\WINDOWS\system32\CTHELPER.EXE
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    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
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    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\10.0.0.7\AVG Secure Search_toolbar.dll
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    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
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    O16 - DPF: {0067DBFC-A752-458C-AE6E-B9C7E63D4824} (Device Detection) - http://www.logitech.com/devicedetector/plugins/Log​itechDeviceDetection32.cab
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    O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3​.0.0.4/srl_bin/sysreqlab_nvd.cab
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    O16 - DPF: {99CAAA27-FA0C-4FA4-B88A-4AB1CC7A17FE} (MGLaunch_v1004 Class) - http://www.netgame.com/mplugin/mglaunch_USAv1005.c​ab
    O16 - DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} (Creative Software AutoUpdate Support Package 2) - http://ccfiles.creative.com/Web/softwareupdate/ocx​/15113/CTPIDPDE.cab
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    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/ocx​/110926/CTPID.cab
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    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll
    O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\10.0.6\ViProtocol.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: AVG Firewall (avgfws) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgfws.exe
    O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
    O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe
    O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
    O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
    O23 - Service: vToolbarUpdater - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\10.0.6\ToolbarUpdater.exe
    O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
    End of file - 14104 bytes
    This question was solved.
    View Solution.

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    Binary_Zen (worked at HP )
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    http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...
    Also try separating the SSIDs.
    http://bt.custhelp.com/app/answers/detail/a_id/44798/related/1
    Devices where there are known to be problems include:
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    Xbox<
    If you also turn smart wireless off, you can manually select on of 13 possible wireless channels.
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Connecting Nokia BH-105 with PC running Windows 7

    Hello all,
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    Regards
    ravijeet

    Hi,maniac256.
    First of all,I'm soryy for my English is poor.
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    I try many sowfware and I changed my OS to XP.the problem no fix.
    final I find the problem spot.I think the product descritption is no very nice.... = =;
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    now the step is very important.
        press power button of bh-105 and keep press;don't move your finger.the light will be blue and twinkle it means bh-105 is power on;now this step is most important thing.when
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  • How to stop Adobe Flash plugin crashes and Java Deployment Toolkit crashes for a Dell desktop running Windows 7 Ultimate.

    I hope someone can help since LiveChat is not working.

    Do not get [https://support.mozilla.org/media/uploads/gallery/images/2011-01-21-05-40-31-77b96f.png this] option to submit crash reports ? (as explained in the linked [[plugin crash reports|article]])
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  • HELP! BT Home Hub won't stay connected

    Hi, was wondering if anyone here could possibly help, please, particularly with interpretation of ADSL Line stats/errors?
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    As of middle of May frequent connection drops. Numerous contacts with BT, connected Home Hub to Master socket, new ADSL filters, new BT Home Hub (2.0A), etc. TWO visits from engineers, first fixed a “very minor” fault on line caused by “old connection” in junction box outside neighbours house, but told line now fine, which 2nd engineer confirmed when he came to install new HH version 3 last Wednesday. But since this problem started (back in middle of May) have hardly ever gone more than about 10 – 15 hours without a loss of connection (nearly got to 72 hours ONCE!).
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    Download  Speed
    6.91 Mbps
    0 Mbps
    7.15 Mbps Max Achievable Speed
     Download speedachieved during the test was - 6.91 Mbps  For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.  Additional Information:  Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)  IP Profile for your line is - 7.15 Mbps
    ADSL Line Status
    Connection Information
    Line state:
    Connected
    Connection time:
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    Downstream:
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    Upstream:
    448 Kbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
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    Modulation:
    G.992.1 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
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    Line attenuation (Down/Up):
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    Output power (Down/Up):
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    CRC Events (Down/Up):
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    Loss of Signal (Local/Remote):
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    Loss of Power (Local/Remote):
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    HEC Events (Down/Up):
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    Error Seconds (Local/Remote):
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    Sorry about length of this first post, but wanted to try and include all relevant information. Any advice would be greatly appreciated. Thanks.
    NickrH.
    Solved!
    Go to Solution.

    Hi John,
    Is this want you want?
    ADSL Line Status
    Connection Information
    Line state:
    Connected
    Connection time:
    2 days, 09:09:11
    Downstream:
    7.938 Mbps
    Upstream:
    448 Kbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.1 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
    16.4 dB / 26.0 dB
    Line attenuation (Down/Up):
    13.4 dB / 8.5 dB
    Output power (Down/Up):
    20.0 dBm / 12.2 dBm
    FEC Events (Down/Up):
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    CRC Events (Down/Up):
    3 / 0
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    HEC Events (Down/Up):
    8 / 0
    Error Seconds (Local/Remote):
    41 / 3
    Is the Noise margin too high?
    Thanks,
    NickrH

  • Changing PC that manages the Home Hub?

    HI
    I'm just getting a new PC which will replace my old home desktop machine...does anyone know how I can find a copy of the Home Hub manager software that runs on Windows 8 (of course I have lost my disk that I had the first time round... :-)  )?
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    Thanks!
    mike

    you don't need the cd  if you enter 192.168.1.254 into your browser then you will get hub manager where you can change password or wifi password or channel etc
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
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  • Need to add a new laptop running windows 8.1 to a shared network printer

    Just got a new Dell laptop running windows 8.1 x64. My home wireless network has a shared HP Officejet 6000 E609a that is connected to a Dell Desktop running Window XP Pro. The laptop cannot connect with the printer. I think I need to download a Win 8 driver to my desktop but not sure which driver to download. I don't need the full feature software but just the basic Win 8.1 driver. I started to download OJ6000vE609_Basic_12_en.exe but it says Compatibility: Microsoft Windows XP x64 & Microsoft Windows 2000. Any advice would be appeciated.

    Hi,
    If the printer connected to your XP laptop via USB and shared through the network, the installation will not locate a shared printer as you describe..
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    Regards,
    Shlomi
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    If my post resolve your problem please mark it as an Accepted Solution

  • "An internal error has occurred" message when scanning from MX922 to desktop using Windows 7

    I am no longer able to scan using my MX922 connected to my desktop running Windows 7 without getting a message on my desktop saying "An internal error has occurred".  I have turned the MX922 on and off, I have disconnected both the power cord and USB cable from the MX922 and from my desktop, I have reconnected the USB cable to a different port on my desktop, I have uninstalled all Canon programs from my desktop and reloaded all Canon programs with the MX922 CD, and I have restarted the desktop multiple times.  I scan documents several times a week for my business. It has worked fine until today. What do I need to do to correct this problem and get back to scanning?

    Hi boisseaujm,
    If you temporarily disable any antivirus or firewall software that is on your computer, then attempt to scan again, are you able to scan successfully?
    If this is a time-sensitive matter, additional support options are available at Contact Us.
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