Connecting IMac OS 10.9.5 to Photosmart Premium 410

I am trying to connect a new Mac with OSX 10.9.5 to an HP Photosmart Premium c410, which is on an existing home wireless network and functions properly with other (Windows) computers in the house. I am following online instructions to enter the Apple System Preferences>Printers and Scanners>+menu in order to add the printer, but it is not visible. Any ideas would be breatly appreciated.

Hi @rmikkelsen,
Welcome to the HP Forums!
I see that you are trying to connect your Mac OS X 10.9.5 to your HP Photosmart Premium c410a. I am happy to help!
Please see the following guides:
'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Mac OS X.
Installing Your HP Printer Driver and Software for Mac OS X.
Printer Does Not Maintain Wireless Connection.
Our HP Wireless Printing Center has some information available as well!
Hope this is what you are looking for, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Similar Messages

Trouble connecting iMac to wireless networked HP printer -- printer not seen in

HP Photosmart Premium 410
Operating System: OS X 10.9
I am trying to connect a new Mac with OSX 10.9.5 to an HP Photosmart Premium c410, which is on an existing home wireless network and functions properly with other (Windows) computers in the house. I am following online instructions to enter the Apple System Preferences>Printers and Scanners>+ menu in order to add the printer, but the printer is not visible. If I use the "print sheet," the HP printer shows as a grayed out option and a message that the printer has been offline for more than a month. Any advice would be greatly appreciated.
Model Name: iMac
Model Identifier: iMac14,2
Processor Name: Intel Core i5
Processor Speed: 3.2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 8 GB

Hi rmikkelsen,
Welcome to the Support Communities!
OS X: Printer and scanner software available for download
http://support.apple.com/kb/HT3669
Apple delivers third-party software for scanners and printers using Software Update. To set up your printer or scanner, just connect it to your Mac. If software is needed and available, OS X automatically downloads and installs it.
This article is a comprehensive list of currently supported printer and scanner models and associated software provided by third-party vendors as of 23 January 2014.
List of printer and scanner software available for OS X
This list is subject to change. This list is updated as new printer or scanner software becomes available, or when a manufacturer discontinues support for a printer or scanner model. Software Update may display software newer than what is listed in this article for a short period of time after each update becomes available.
* = Vendor software recently updated.
+ = Vendor software recently added.
Hewlett-Packard (HP)
Company website 
Software available
HP Photosmart Prem C410 series *
4.2.1
P
S
Your HP Photosmart Premium 410 is on the list of compatible printers. It appears there has been a software update for this model. So, you may want to check HP's website above and see if they have software or drivers that you can download for your printer.
Always try to establish a USB connection with the printer first, then try the wireless option.
OS X Mavericks: Set up a printer
http://support.apple.com/kb/PH14143
OS X: Connecting a Wi-Fi printer to your Wi-Fi network
http://support.apple.com/kb/ht3500
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
If all else fails, reset the printing system and install the printer again:
OS X Mavericks: Reset the printing system
http://support.apple.com/kb/PH14141
I hope this information helps ....
- Judy

Hp Photosmart 7510 keeps going offline. Any advice? Have tried everything I can find online about it but the answers are all dated 2008. Surely Apple has a way of correcting this by now. I have IMAC 10.6.8. It did this with my hp photosmart premium a

I have tried everything I can find online to correct this. Nothing works and all I can find online is dated 2008. Surely Apple has found a cure for this problem by now. This happened with my hp Photosmart Premium c309a as well. I thought it was a printer problem but It's happening now with the 7510 that is only a week old. And please, if you have a cure, don't explain in high tech computer language. I'm ok with the computer but not that up on high tech stuff. Thanks.

It is connected wirelessly. The other printer was connected with a USB. Getting it to print again---usually by just turning printer off and back on again. This usually results in getting 1 page printed. Then I have to do it again. I have deleted printer and reinstalled. I have changed IP from automatic to manual. I unplugged printer for a short time (1-2 minutes) and plugged back in. I have restarted both IMAC and printer after each process. This is really frustrating and time consuming, driving me nuts.

Having problems connecting iMac(late 2006) running 10.7.5 to a Samsung Flat Screen TV using separate audio/speaker cable and HDMI standard cable, mini-DVI to HDMI video converter. TV displays generic Apple galaxy background and "some" windows (e.g. scree

Not sure that I have selected the correct forum. Hope my questions are clearly stated.
Having problems connecting iMac(late 2006) running 10.7.5 to a Samsung Flat Screen TV using separate audio/speaker cable and HDMI standard cable, mini-DVI to HDMI video converter. TV displays generic Apple galaxy background and "some" windows (e.g. screen resolution choices). It does not show Mail or Safari menus. System preferences' display "gathered" the Samsung and chose its resolution. I did not find a way to select the Samsung as my display.
In addition to having old hardware, we have Verizon FIOS providing internet and TV access. Is there any way to make this work for us? We would like to stream video (Netflix) and view shows from the Web. Do we need Apple TV to do this? Or is it not possible with our old iMac? My husband thinks that our Airport could be a factor.
Thank you

Lately, I have been seeing a lot of posts with users trying to use their Macs/iMacs to mirror their streaming video from their Macs to an HDTV.
There are, actually, many alternatives to choose from than just from a Mac.
You need to have or invest in a WiFi capable router for all of these examples.
Apple TV only integrates with WiFi and newer Mac hardware. So, if you want to have total integrated experience, if you have a 2011 Mac or newer, you might as well pay the $100 for the AppleTV box.
If you have a older Mac, like I have noticed many users do, then you have other options.
If you want to elimate long cable clutter and having your Mac at the mercy of your TV all of the time, you can still use the AppleTV box independently or purchase cheaper alternative media streaming boxes from Roku, Sony, Boxee or any number of electronics manufacturers that now have media streaming boxes and media streaming capability built into DVD/Blu-ray players.
These eliminate long cable clutter by being close to the HDTV where shorter, less expensive cables can be used.
Another alternative for iPad users is to use an iPad with the USB/HDMI video adapter and use your iPad as the streaming box. This ties up your iPad in much the same way as it does with your Mac, but again the iPad can be close to the TV and use minimal cables to the TV.
Another alternative to is to use a combination of an iPad and your Mac to stream content that is only available to stream online from a computer. In this case, you can use a desktop remote app on your iPad and Mac. A good and cheap Desktop Remote app is Splashtop Remote. This allows you to completely connect your iPad remotely, over Wifi, to your iMac desktop. The app streams both video and sound to the iPad which is still connected to your HDTV. The resultant stream video picture will be smaller than the size of your HDTV, but it will still be plenty large enough to watch. Again, if you own a iPad and an Intel Mac, this method also allows minimal cabling to the TV.

I am trying to connect IMAC OSx 10.9.4 to Suddenlink thru ethernet connection in New Bern NC. No luck. Any hints?

I am trying to connect IMAC OSx 10.9.4 to Suddenlink thru ethernet connection in New Bern NC. No luck. Any hints?

If you bring up Safari browser, and go to www.google.com, does it give you an error?
It is possible that you are not getting DNS. From the OSX terminal can you run the following two commands
1. dig www.google.com
2. ifconfig en0
3. ifconfig en1
4. ping -c 3 www.google.com
1. Example output...
; <<>> DiG 9.8.3-P1 <<>> www.google.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 44161
;; flags: qr rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;www.google.com. IN A
;; ANSWER SECTION:
www.google.com. 92 IN A 173.194.121.18
www.google.com. 92 IN A 173.194.121.20
www.google.com. 92 IN A 173.194.121.16
www.google.com. 92 IN A 173.194.121.17
www.google.com. 92 IN A 173.194.121.19
;; Query time: 43 msec
;; SERVER: 192.168.1.1#53(192.168.1.1)
;; WHEN: Sat Sep 6 17:19:56 2014
;; MSG SIZE rcvd: 112
Example output for commands 2 and 3
ifconfig en0
en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
ether b8:e8:56:35:bf:e2
inet6 fe80::bae8:56ff:fe35:bfe2%en0 prefixlen 64 scopeid 0x4
inet 192.168.1.9 netmask 0xffffff00 broadcast 192.168.1.255
nd6 options=1<PERFORMNUD>
media: autoselect
status: active
ifconfig en1
en1: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
options=60<TSO4,TSO6>
ether 72:00:00:79:ee:b0
media: autoselect <full-duplex>
status: inactive
Example output of 4.
ping -c 3 www.google.com
PING www.google.com (173.194.121.18): 56 data bytes
64 bytes from 173.194.121.18: icmp_seq=0 ttl=250 time=9.049 ms
64 bytes from 173.194.121.18: icmp_seq=1 ttl=250 time=10.568 ms
64 bytes from 173.194.121.18: icmp_seq=2 ttl=250 time=9.393 ms
--- www.google.com ping statistics ---
3 packets transmitted, 3 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 9.049/9.670/10.568/0.650 ms

Hello Everyone, I just bought a HP Photosmart Premium All-in-One Printer - C309g but i find it very difficult to connect to it via BLUETOOTH and WIRELESS on my IPAD 3...i will be very greatfull if i'll get a solution as soon as possible. Thanks

Hello Everyone, I just bought a HP Photosmart Premium All-in-One Printer - C309g but i find it very difficult to connect to it via BLUETOOTH and WIRELESS on my IPAD 3...i will be very greatfull if i'll get a solution as soon as possible. Thanks

Hi Tomiwa,
You cannot print from the iPad to that printer. AirPrint and Bluetooth are completely different.
There may be apps you can buy that will enable using that printer, but that is not an ideal solution.
That particular printer has had many bad reviews, and is unreasonably expensive for its features. Considering that you just bought the printer, as well as its lack of AirPrint, I suggest you return it and buy a printer that supports AirPrint.

HP Photosmart Premium C309g-m will not connect wirelessly to laptop

Hi
I am having huge issues with my HP Photosmart Premium C309g-m. I have had it for just over a year, and have NEVER had any problems with it.
I am going to give as much information as I can.
I have:
HP Photosmart Premium C309g-m printer
Samsung ML-2010 Series (Working wirelessly)
Gateway (Acer) NV5915h laptop
Windows 7 Home Premium
64-bit Operating System
Intel(R) Pentium (R)CPU P6200 2.13GHz
4.00GB Ram
Norton 360 Premier Edition
Wireless Logitech Mouse
Wireless Microsoft keyboard
It started about 2 weeks ago
At first it would lose connection, and then I would have to reboot my laptop and the printer, and it would come back. Then I had to start removing the printer and then re-installing it. It worked for a bit, but now I am not sure what I am doing wrong.
I disabled my Norton while I did everything.
I tried adding the Photosmart through the install CD, Manually adding it, disabling the HP services, and I downloaded the setup from HP, in case there was something wrong with my CD. I have gone through the entire trouble-shooter.
I have run through the install CD over a dozen times, it finds the printer and goes all the way to the end, and it says “printer setup has failed to complete. Click retry to try installing again or click next to continue without connecting to the printer now, I will connect later."
I also went to
Start typed in cmd Services.msc located the HP Network Devices Support right click Properties changed start up type to Disabled. Then re-installed the printer. It didn’t work!
I uninstalled all the HP software, and then installed it again.
I even tried typing the IP address in.
If I open a webpage and type in the IP, it brings up my printer; it shows everything with no problems.
When I added it manually I tried to set it as my default printer and I get error0X00000709. It won’t let me set it as the default, so I tried leaving my other one as the default, and then selecting the HP Photosmart from the dropdown list, then print. Same thing happens I get the error.
I also installed through a wired (USB) connection, so that I could get all the driver updates. It updated everything, and I was able to print to it, but then when I went to switch to wireless, it errors.
I also installed it by:
Start Devices and printer add printer add a network, wireless or Bluetooth printer.
It searches for my printer, it finds it. The problem is it finds 3 of the HP Photosmart!!
It shows them as follows:
HP0AB1A0 (HP Photosmart premium c309g-m)              IP http:\\192.168.1.70:3910
HP Photosmart on OWNER-PC                                             IP: \\OWNER-PC\ HP Photosmart
Samsung on OWNER-PC                                                        IP \\OWNER-PC\Samsung) (working)
Photosmart Premium C309g-m (HP)                                   IP 192.168.1.70.
I have gone through and installed them one by one, and deleting it when it didn’t work.
I have gone through the entire fix it problems on the HP website.
I can print to both of my printers through our desktop computer. I can print to my Samsung wirelessly from my Laptop; it’s just the HP that won’t print.
This is so frustrating! I used to work for HP, so I have gone through all the tricks I know.
Please help I really need to get this working. My email is [email protected], if you want to contact me directly. I might forget to come and check this.
Thank you in advance to anyone who has any ideas!

I am having the same problem with our hp 5514 printer.
IT SHOULD JUST WORK!!!!!
Why will hp not answer anybody here?
We have even changed printer from 5510 to 5514 and it will not work.
Please answer as this is very frustrating.

HP Photosmart Premium C309g-m connection decay problem

Hello,
I bought a HP Photosmart Premium C309g-m today and have it succesfuly connected to my wireless N network. My problem is that everytime I reboot the printer it's connect lasts for about 30 seconds and then gets intermitent and then stops responding all together. This is repeatable and happens every single time I reboot the printer. All other nodes on my network continue to work just fine so I do not think it is my router that is at fault or any of my computers that I can reproduce this problem from.
As you can guess this is really frustrating to have a printer that works wirelessly for 30 seconds and then just stops. The printer itself shows a very good wireless signal the whole time so I can't understand what the problem is. Any help would be appreciated as I rather like this printer and would rather not have to shop for something else.
Brian
This question was solved.
View Solution.

The Linksys WRT600N is a simultaneous dual-band 802.11n wireless-router. There are a couple of things to try:
Please check that the channel width setting and for 2.4 GHz band is set for 20 MHz only (you can always use the 5 GHz band for 40 MHz clients).
Make sure that you're not running in 802.11n only mode (it's not well defined by the IEEE 802.11n standard).
If you still have trouble, open the printer's internal web page by browsing to its IP address. Select Networking, then Wireless (802.11), then Advanced. Scroll to the bottom of the page and check the setting for In an infrastructure network use 802.11b/g behavior. Press Apply.
If the printer doesn't stay connected long enough to make this change, you may have to use a LAN cable to temporarily connect the C309g to the WRT600N.
BTW -- how is DD-WRT working for you? We have a WRT600N in our test lab that I just decommissioned and I was considering reflashing it with one of the Open-WRT FW images.
Regards / Jim B / Wireless Enthusiasts
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
+ Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

Connect iMac 2011 as a display for another iMac 2011

Hello.
I have two iMac's 2011, and want to use one of them as a display for another.
Is there any way to do that?
Best regards,
Alexey

Thanx for reply!
My mistake - one of iMac's is 2010 (iMac11,3).
According to this doc, there is no way to connect iMac 2010 to 2011 in TDM.
Maybe there is another way to do that (over ethernet or any other interface)?
A.

Can i connect imac and macbook by usb?

can i connect imac and macbook pro by using USB clable? i just want pass my files and music from macbook to imac.
thank you

You can't connect both computers by USB. The easiest way is to connect them using a FireWire cable (if your iMac and your MacBook Pro have got FireWire ports), and put your MacBook in target disk mode (start your MacBook holding the T key).
Doing this, the iMac will detect the MacBook's hard disk as an external disk, so you can easily access to your files from Finder and copy the data you want to the iMac's hard disk

How do you connect iMac early 2006 fw400 to new iMac thunderbolt

how do you connect iMac early 2006 fw400 to new iMac thunderbolt

Looks like you'll need a couple of things if it's going to work at all...
TB->FW adapter...
http://www.bhphotovideo.com/bnh/controller/home?O=&sku=885718&Q=&is=REG&A=detail s
9-pin<->6-pin cable or adapter...
http://eshop.macsales.com/item/Newer%20Technology/1394B96036/
In the case of using Target Disk mode between computers, a similar restriction is also present. The adapter will work in Target Disk Mode; however, it will only do so if first plugged into the system before invoking target disk mode so it can be initialized by the firmware.
http://reviews.cnet.com/8301-13727_7-57486268-263/apples-thunderbolt-firewire-ad apter-is-a-one-way-connector/

Connecting iMac and MacBook Pro using a non-Apple wireless router

I use a Belkin wireless router. Is there any way for me to connect iMac and MacBook Pro using the router to share files? I think I read somewhere that I need AirPort Extreme for this, but I'm not sure. Thank you.

Great resource from Dennis...file sharing, I.e. networking, is a function of the operating system settings and not the brand of router. Using Mac OS X 10.6 on both machines makes it really seamless. Following Dennis's kb article should make the two almost act like one machine.

Scan error on my iMac from Photosmart Premium 309a

I have lost the ability to scan documents on my Photosmart Premium 309a.
When I try to run the program from my iMac running Sys 10.6.8, I get an error message that says:
The HP imaging device was not found. Try the following steps. After each step, try scanning again.
- Turn off and then unplug the device, wait 60 seconds, and plug in and turn on the device.
- Make sure that the device’s power cord and cable are properly attached, plugged in, and the device is on.
- Reboot the computer.
- Uninstall and reinstall the device.
- Reinstall the HP Scan software that came with the device.
I can print and fax from the printer, just NOT scan. I have done all the above including reinstall the software.
I am stumped.

Hi @ratcher
I would be happy to help you resolve this scanning issue you are having with your C309a. Please complete the following steps and let me know the outcome. I suggest uninstalling and reinstalling the software. Please use the instructions below to complete a more comprehensive uninstall than the standard uninstall.
Scrub/ Uninstall
Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
Click continue, click on one of the printers in the list.
* Only do this step if you do not have any other HP Printers. Hold down Control, Option and Command, While holding the three buttons down,
Click uninstall.
Reset Printing System
Click the Apple icon ( ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
Right-click (or Ctrl +click) in the left panel, and then click Reset printing system…
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Repair Disk Permissions
On the Dock, click Applications, and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
Click the Repair Disk Permissions button at the bottom of the window.
Once the repair is complete, restart the computer and the printer.
Restart the printer. Now you can download and install the printer software and install it. > PS_AIO_05_C309a_Net_Full_Mac_WW_102.dmg
Please let me know if this resolves the issue, thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

New HP Photosmart Premium AIO (c309g) won't connect to network.

Hi,
I just received my new HP Photosmart Premium C309g printer and I'm having trouble connecting to my home network. Everything else works fine but it just searches for ages looking for wireless routers and never comes up with any results. Even Wifi Protected setup just continues to search and doesn't come up with anything
I ran the network test report and it said Wireless On- PASS Wireless Working - FAIL. I've reinstalled all the software and nothing's working so help would be appreciated!
Router : DLink (DIR-615)
Encryption type: WEAP2 (something or other lol!)
ISP type: cable (virgin media)
thanks !

I would say the printer's radio is bad. Turn the printer off, unplug power from the back of the printer, wait 30 seconds, plug in and turn on.
Now, run the Wireless Network Test from the front panel. If it fails again, return the printer for a new one.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

How can i can connect imac 24 pouce and macbook to use the screen of the imac ?

how can i can connect imac 24 pouce and macbook to use the screen of the imac ?

You can't. It requires a 2009 or later 27" iMac to use Target Display Mode. You could try using software like ScreenRecycler.

Connecting IMac OS 10.9.5 to Photosmart Premium 410

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