Connecting Iphone 5 to computer and Iphone

Recently upgraded to Iphone 5. Computer (HP Windows 7-64bit) does not even recognize as portable device and is not recognized by Itunes.
Have litterally done everything listed on support: Deleted I tunes and all software and re installed, went under services to make sure softwared was running, have restarted phone and computer multiple times. I have a new I pad that uses same cord and is working just fine and is recognized instantly. Even triged daughters I phone 4 and works fine. Tried different cord and still nothing!

j0lie92 wrote:
Connecting IPhone 5 to MacBook i get this message: The iPhone “iPhone” cannot be used because it requires iTunes version 11.1 or later. I've downloaded iTunes 4 times and restared my computer and it's not updating nor acknowledging my iPhone
Open iTunes .
Go to iTunes menu iTunes > About iTunes.
What version is it?
Go to Apple menu > About this Mac.
What is the OS version?

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Hey,
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HT1296 igotmy sisters iphone 4 and imtrying tosynctomyitunes butits telling me i need to connect to her computer and im trying to make my comp the new primary

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I suggest you make this your own iPhone by erasing everything on it. You will lose everything and have to start over.
Settings > General > Reset > Erase all content and settings

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See Here
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I hope someone can help.
I use iTunes Match for my mobile devices, with my main home PC being the golden source/reference.
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For example, Kelly Clarkson "Breakaway" is plays correctly on computer and iPhone, but a completely different Kelly Clarkson song plays on the iPad (a song we don't even own!).
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I've read other threads with similar issues - they say contact support - but my systems are out of full warranty and there doesn't seem to be a way of contacting support without paying.
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Hi - thanks for the response.
A couple of points/questions
1) I did further debug by deleting the song from my computer (leaving the song in iCloud) - then downloading from iCloud .... the song labeled Kelly Clarkson 'Breakaway' in iCloud is not the correct song .... this isn't coming from my system, as the song was 'Matched', not 'uploaded'.
2) I rechecked my iPhone ... the Kelly Clarkson song 'Breakaway' which plays correctly is stored locally on the phone ... it's not coming from iCloud/Match.
3) You mention removing "Music" from the iPad .... how is that possible? I can remove apps that I've downloaded, but don't know how to remove 'native' apps (like safari, music etc.). Also - based on my further troubleshooting, this clearly isn't an iPad issue any more ... it's an error with Apple iTunes Match catalog.
Any ideas on how to contact Apple (without me paying!) to have this resolved?

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First turn off Wi-Fi. Then power off your phone. Hold the Sleep/Wake button until you see the power off slider. Then slide to power off. Turn the phone back on. After the phone starts watch to see if No Serive is displayed. Hopefully after 15-30 seconds that will change to the name of your cellular service provider and finally indicate LTE or 4G as well as include some dots indicating signal strength. You can then turn Wi-Fi back on.

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Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
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         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
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         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
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I need help please , i try to use itunes but my iPhone don't appear on itunes, i try everyting ,dowwload itunes again restart computer and iPhone,restart running device support,etc.

i need help please , i try to use itunes but my iPhone don't appear on itunes, i try everyting ,dowwload itunes again restart computer and iPhone,restart running device support,etc.

Windows doesn't detect iPhone: http://support.apple.com/kb/ts1538
Mac: http://support.apple.com/kb/ts1591

HT1386 please help me to make synch between my computer and iphone , on the file tab it is not possible to click, thanks

my dear,
please help me to make synch between my computer and iphone , on the file tab it is not possible to click.
appreciate your help and thanks in advance.
regards
hesham

You can't
Apple has never approved a method to downgrade iOS
Allan

Connection problem on Ipad3 and Iphone 4S after receiving assistance from verizon support

How do I fix this? I spoke to "expert tech" about how my Verizon email suddenly converted to Yahoo - which I didn't like. Unfortunately in his remedy to fix I lost my server connection to my IPad and Iphone in addition to all of previous read and unread emails, folders etc... Now I can't even use my Ipad to check emails. Can't seem to find a way to talk to a support person via "help" b/c cannot seem to access a support person. I'm not happy right now. In fact, I'm frustrated and extremely disappointed.. The support did not seem to really know anything and as a result I'm starting fresh after losing 3 years of data. I I did however, get back my Verizon email acct but at a huge cost. Now why did my connection fail on my other devices and how do I fix it? Please anyone please help!!!! I don't want to mess with the Ipad for fear of losing more info. This really sucks. I know there had to be a better solution.

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Good Luck

Connecting Iphone 5 to computer and Iphone

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