Connecting iPod to computer causes immediate looping reboot

Whenever I connect my 60GB iPod classic to my computer via USB, the computer immediately shuts down and reboots. If I leave it plugged in during the reboot, it will reboot again each time the computer tries to find the device.
I have already updated my USB drivers, cleared my background programs of anything that might be conflicting with iTunes via msconfig, and reset the iPod.
I can plug the iPod into a second computer and it recognizes the device just fine. The iPod does not show up in the device manager at all on this computer.
I'd read on another forum that it might be a problem with my power supply, but the iPod worked just fine the last time I used it on here.
This has only started happening recently, and the only things that have changed about the PC is the latest iTunes update and Svc Pack 3.
I read there was a problem with the device manager related to Svc Pack 3 when using an antivirus program, but the fix on MS's site was for problems in which the entire device manager was blank, not just missing one item.

I notice your sig says you have a Sony Vaio. The Sony Media Watcher program is known to cause conflicts of deleting itunes libraries - not your specific problem, I understand, but I wonder if this is some new fun feature that is somehow related?
If you have ever run the Sony media software, it is "watching" the itunes folders. Try telling it not to watch the itunes folder temporarily and see if things work better. Or even uninstall it, considering Sony came out with that fab rootkit ; 0
I don't have a vaio, so can't suggest much more, but there are posts from other vaio owners in this topic
http://discussions.apple.com/thread.jspa?threadID=1800551
Near the bottom are the posts about telling it not to watch folders; the posts on uninstalling come before that.

Similar Messages

  • Connecting ipod to computer causes itunes library to disappear

    I manage my music on my ipods manually. I have all my music and videos stored on an external hard drive. When I connect an ipod (we have 3) to add music or video files itunes looses my library (? show up saying itunes cannot locate the file, when looking for the file all 42 GB of my music folders are empty). Connecting an ipod makes the files disappear(in My Computer all the folders are there, but no files show up). If I close itunes, shutdown computer and restart itunes, all the music is there and plays fine in itunes. Problem only occurs when I connect an ipod and try to add files to it. I have tried reinstalling itunes, no change. Since my EHD was under warranty, I exchanged it, no change in this problem, extremely frustrated.

    I notice your sig says you have a Sony Vaio. The Sony Media Watcher program is known to cause conflicts of deleting itunes libraries - not your specific problem, I understand, but I wonder if this is some new fun feature that is somehow related?
    If you have ever run the Sony media software, it is "watching" the itunes folders. Try telling it not to watch the itunes folder temporarily and see if things work better. Or even uninstall it, considering Sony came out with that fab rootkit ; 0
    I don't have a vaio, so can't suggest much more, but there are posts from other vaio owners in this topic
    http://discussions.apple.com/thread.jspa?threadID=1800551
    Near the bottom are the posts about telling it not to watch folders; the posts on uninstalling come before that.

  • Connecting ipod to computer causes folder with exclamation point

    Alright, my ipod works fine until I plug it into my computer, at which point itunes and possibly the whole computer will freeze up for a good 10 minutes, and the computer will try to recognize the device. The computer recognizes the device, and tries to autoplay it, however trying to open the ipod or perform any action on it (e.g. format it) will cause my computer and explorer.exe to freeze
    I followed the directives here, http://www.zolved.com/guruconnect/showexchange/1086/It_has_the_folder_with_the_exclamation_point_on_the_screen_,
    which told me to uninstall itunes, restart, clear the temp files, and then reinstall. This worked for a few hours and I was updating my ipod. It was taking forever to sync, and when I manually switched off my monitor to go to bed I heard the series of beeps indicating a device had been removed. I found the error had reared its ugly head.
    Once the folder with exclamation point appears, the ipod will continually reset itself. 5 or 6 resets later, the ipod will function normally again until I plug it in to the computer, and the cycle starts over again.
    What I have tried:
    Restoring - as I said fixed until I plug into my computer
    Formatting - "
    Using it on my brother's Mac- it will recognize the ipod, and say it needs to be restored, however cannot restore it due to a 1419 (I think) error. After formatting it on the mac, it worked fine until plugged into the pc.
    Im fairly sure that the problem lies with somethingon my computer. Does anyone have any idea what the culprit could be? Any help would be much appreciated, this finnicky ipod is making me want to tear my hair out!
    Dell 4600   Windows XP  

    I notice your sig says you have a Sony Vaio. The Sony Media Watcher program is known to cause conflicts of deleting itunes libraries - not your specific problem, I understand, but I wonder if this is some new fun feature that is somehow related?
    If you have ever run the Sony media software, it is "watching" the itunes folders. Try telling it not to watch the itunes folder temporarily and see if things work better. Or even uninstall it, considering Sony came out with that fab rootkit ; 0
    I don't have a vaio, so can't suggest much more, but there are posts from other vaio owners in this topic
    http://discussions.apple.com/thread.jspa?threadID=1800551
    Near the bottom are the posts about telling it not to watch folders; the posts on uninstalling come before that.

  • Connecting IPod to computer causes computer to shut off

    This has never happened before. I plugged my IPod into the same USB port I always do for the first time since downloading the latest ITunes update and my computer shut off. Anything else I plug into the USB port works fine, it is only a problem with my IPod. I can use one of my other USB ports so I guess this isn't urgent, but I was wondering if anyone else has had this happen or has any ideas/advice? Thanks!

    Exact same thing is happening to me now after downloading the new iTunes 9 version. Did you ever find a solution?

  • Connecting iPod to computer causes iTunes to close.

    I've downloaded iTunes 7.0.2 and when I plug my iPod in, the following message appears in a new window:
    "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience if you were in the middle of something, the infomration you were working on might be lost. For more information about this error, click here.".
    I have already reset my iPod, removed and reinstalled the latest version of iTunes and Quicktime, and I am still having this problem.
    If anyone has any suggestions, please let me know.
    Thank you kindly,
    Michelle
    iPod Nano 2G   Windows XP  

    do you have any third-party itunes plug-ins/add-ons installed on the PC, Michelle? (every now and then i've seen mplugin produce that message in those circumstances.)
    if you do have plug-ins/add-ons, perhaps try running through the techniques from the following document:
    Troubleshooting issues with 3rd-party iTunes add-ons
    are they of any help with the crash?

  • HT201413 Connected iPod to computer to recharge.  Was told that to syn it on this computer it would delete all data on iPod.  Thinking this mean only music I had on it I ok'd.  Since then iTunes cannot find the iPod.  Help!

    Connected iPod to computer.  Started to Syn but came up with if syncing this device may delete saved music.  Accidentally pressed OK.
    iPod was originally synced on another old computer no longer in use.

    To import music into your iTunes library on the computer go to iTunes>Help>iTunes Help>Add items to iTunes and follow the instructions
    Delete the "songs" that do not play in your iTunes library and reimport them.

  • Connecting ipod to computer

    I just received a replacement ipod thanks to apple's warrenty. The only problem is when i connect the ipod to my computer (windows), it is not recognized, and the ipod seems to rise in temperature. Any suggestions on what to do?

    Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem. Here are various solutions that you can try to correct your problem. One should work.
    Try Resetting Your iPod while it's connected to the computer.
    Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
    This will often get it recognized. It may take several attempts.
    Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
    Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
    Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.
    If your iPod shows up in Explorer under 'my computer' try changing the drive letter: Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management. Right-Click on the iPod and select “change drive letter”. Choose something further along in the alphabet that is unused. Usually, “M”, “N”, “O” (or something similar).
    If that doesn't work, Put Your iPod into Disk Mode then plug it in and you should be able to Restore the iPod
    Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
    Also See:
    Your Windows PC doesn't recognize iPod
    iPod does not appear in iTunes or on the desktop
    iPod appears in Windows Explorer but does not appear in iTunes</A

  • Is there a way to connect ipod to computer to charge but NOT sync

    I've recently purchased an ipod nano 4gig. I also have an apple universal dock. We've recently set up a new soundsystem in our business to run off of the ipod dock. The dock doubles as a charging station, which weneed since it will be running all day for 9 hours a day. I have a few problems.
    1 - My computer will not start when I have the ipod dock connected (with the ipod in the dock). It turns on... but then stops booting up. Not until I unplug the ipod dock usb connection will the computer then start.
    2 - When I then plug the USB cord back in once my computer is up and running, it goes into the "connected" mode, and can not play. not until I "eject" it through itunes. Is there a way to STOP it from going into that "connected" mode. The only reason why I have it connected is to charge it while its playing, thats it. I know I can go through the steps of opening itunes, clicking eject, then starting the ipod to play... but its a business with many staff of varing ages and technical abilities... some people simply wont "get it".
    Is there anything I can do other than spend another $30 and instead of connecting the ipod dock to the computer to charge, buy a wall charger for the ipod and connect it to a power outlet instead?

    1 - My computer will not start when I have the ipod dock connected (with the ipod in the dock). It turns on... but then stops booting up. Not until I unplug the ipod dock usb connection will the computer then start.
    This can happen with some Windows PCs depending on how the start up is configured.
    http://support.apple.com/kb/TA27786?viewlocale=en_US
    2 - When I then plug the USB cord back in once my computer is up and running, it goes into the "connected" mode, and can not play. not until I "eject" it through itunes. Is there a way to STOP it from going into that "connected" mode. The only reason why I have it connected is to charge it while its playing, thats it. I know I can go through the steps of opening itunes, clicking eject, then starting the ipod to play... but its a business with many staff of varing ages and technical abilities... some people simply wont "get it".
    If you had the iPod set to manage the content manually you could play the songs on the iPod through iTunes.
    With the manual setting, the songs on the iPod would shown in bold type and be selectable/playable when clicking on the iPod in iTunes. The iPod would also still be receiving a charge.

  • HT1766 after connecting ipod to computer, my daughter locked her ipod, when I click on devises the restore is not highlighted.  what do I do now.

    My daughter locked her ipod, connected to computer logged on itunes, selected devises, but under restore it isn't highlighted  now what

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Itunes crashed too Blue Screen when I connect Ipod to computer

    My Itunes crashes to the Windows blue screen of death whenever I connect my Ipod to Itunes. I have ran tried both the solutions that are posted in the support section of this website, but none of those solutions seemed to work. I have an Ipod Classic and am running the latest version of Itunes (8.02 I think). The error code that comes up in the blue screen is:
    STOP 0x0000007F (0x00000008, 0x80154000, 0x00000000, 0x00000000)
    Any help would be greatly appreciated, as this is quite frustrating.

    Did you follow through all the links on the page?
    You need to give information about exactly what you have tried in order for someone to help you.
    I do not have an iPhone and know nothing about them so I can't give detailed help.
    In general you tend to get BSOD with low level problems such as drivers or hardware issues. Are you up to date with the downloads from computer manufacturer's download site for your model of computer? If you follow the links there are various suggestions about the sorts of things that could cause trouble.
    If you are getting a blue screen stop, it would help if you could post the exact error message. It should be some sort of numbers and text -
    0x(zeros/letters/numbers) (CAPSANDUNDERSCORES)
    For example:
    Stop 0x05 (INVALIDPROCESS_ATTACHATTEMPT)
    Also is a file name mentioned in the error message? If so give the exact file name. This is very important as it may identify the driver causing the trouble.
    if you're not seeing a blue screen (or just a flash of one), you can use this technique to make hidden blue screens appear:
    1) Open your system control panel (Start->Control Panels->System).
    2) Select the "Advanced" tab.
    3) Click the "Settings" button in the "Startup and Recovery" section
    4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.
    There is some general help on Troubleshooting Windows Stop Messages here:
    http://aumha.org/win5/kbestop.htm

  • Windows - No Disk error message when connecting Ipod to computer

    I recently connected my Ipod to the Computer as I have done for the last year and I am now getting an error message reading: "Windows - No Disk". It then asks me to insert a disk. I cannot cancel out, continue or retry which are the three choices. I eventually have to Ctrl + Alt + Del to close out Itunes. Can anyone help? Thank You.
    Dell XPS   Windows 2000  

    I have been ejecting it. This problem only began recently. I read through about 30 pages of this forum and found someone postoing about the same problem. They said it may be McAfee Viruscan in the background.I'll check that out.

  • Restore prompt when connecting ipod to computer

    I'm getting a prompt to restore my ipod after I connect it to my computer. I recently purchased the ipod and downloaded the latest version of itunes (less than 2 weeks), everything worked fine and I was able to download most of my library to itunes and sync it with my ipod. I went to reconnect my ipod after uploading some songs to itunes and rec'd the message. Can anyone tell me why this message would suddenly appear? How do I resolve the issue without actually restoring my ipod? Has anyone had a similar situation that they were able to resolve? Any help is appreciated.
    PC   Windows XP  

    Try here:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

  • Unknown error when connecting ipod to computer.  Always worked before.  Any ideas?

    I'm getting and "unknown error" when I connect my Ipod to my computer.  I have always used this computer and it has always worked.  Any ideas?

    Try here:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

  • Connecting ipod to computer/itunes

    when i plug in my ipod into the usb in my computer it says that one of the devices has malfunctioned and windows does not recognize it
    (i have used this ipod on my old computer before with no problems with it)
    i have connected this ipod to this computer 1 time before successfully and since then it has not worked
    (o have tried it in multiple usb ports (in 1 of them it will give the same error and say drivers were installed successfully)

    can someone answer my question
    (its not a USB port problem they work with everything else)
    Message was edited by: KS117

  • Trouble connecting Ipod to computer (USB)

    I've had my iPod for about a month and a half, and haven't had any problems using it or connecting to to my PC. Yesterday I tried to connect my iPod to the computer to transfer some music and was greeted with the message "A USB device has malfucntioned and exceeded the power limits of its hub port" and the instruction to remove the device. I have tried using other USB devices in the same port--it works fine with a mouse, a printer, and an external hard drive--and moving the USB cable for the iPod to another port. The iPod does not work with any port--USB 1 or 2--even though the ports work fine for other USB devices. I have tried using a different USB cable, as I had a spare--this also did not work. Is the problem with my iPod? How do I get this fixed?

    Hi,
    Yes, I have restored from Backup via i-Cloud. I've restored the iPod to factory settings.  It seem like there is a driver issue.  I installed iOS 5.01 and updated iTunes to 10.5.3.3 at about the same time.  Win-Vista64, iTunes and iPod are all up to date.  Apple Genius, at local Apple store was also perplexed.  He suggested I ask the community.  So, here I am.
    It is strange that I can connect to other computers.  But, the other computers have Win 7.  Could this be a Vista64 driver issue?

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