Connecting ipod to computer causes itunes library to disappear

I manage my music on my ipods manually. I have all my music and videos stored on an external hard drive. When I connect an ipod (we have 3) to add music or video files itunes looses my library (? show up saying itunes cannot locate the file, when looking for the file all 42 GB of my music folders are empty). Connecting an ipod makes the files disappear(in My Computer all the folders are there, but no files show up). If I close itunes, shutdown computer and restart itunes, all the music is there and plays fine in itunes. Problem only occurs when I connect an ipod and try to add files to it. I have tried reinstalling itunes, no change. Since my EHD was under warranty, I exchanged it, no change in this problem, extremely frustrated.

I notice your sig says you have a Sony Vaio. The Sony Media Watcher program is known to cause conflicts of deleting itunes libraries - not your specific problem, I understand, but I wonder if this is some new fun feature that is somehow related?
If you have ever run the Sony media software, it is "watching" the itunes folders. Try telling it not to watch the itunes folder temporarily and see if things work better. Or even uninstall it, considering Sony came out with that fab rootkit ; 0
I don't have a vaio, so can't suggest much more, but there are posts from other vaio owners in this topic
http://discussions.apple.com/thread.jspa?threadID=1800551
Near the bottom are the posts about telling it not to watch folders; the posts on uninstalling come before that.

Similar Messages

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    do you have any third-party itunes plug-ins/add-ons installed on the PC, Michelle? (every now and then i've seen mplugin produce that message in those circumstances.)
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    If you have ever run the Sony media software, it is "watching" the itunes folders. Try telling it not to watch the itunes folder temporarily and see if things work better. Or even uninstall it, considering Sony came out with that fab rootkit ; 0
    I don't have a vaio, so can't suggest much more, but there are posts from other vaio owners in this topic
    http://discussions.apple.com/thread.jspa?threadID=1800551
    Near the bottom are the posts about telling it not to watch folders; the posts on uninstalling come before that.

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    I notice your sig says you have a Sony Vaio. The Sony Media Watcher program is known to cause conflicts of deleting itunes libraries - not your specific problem, I understand, but I wonder if this is some new fun feature that is somehow related?
    If you have ever run the Sony media software, it is "watching" the itunes folders. Try telling it not to watch the itunes folder temporarily and see if things work better. Or even uninstall it, considering Sony came out with that fab rootkit ; 0
    I don't have a vaio, so can't suggest much more, but there are posts from other vaio owners in this topic
    http://discussions.apple.com/thread.jspa?threadID=1800551
    Near the bottom are the posts about telling it not to watch folders; the posts on uninstalling come before that.

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    You may want to also try over here at these threads, this section is Mac 10.3, the other 2 below have iPod and iTunes sections for Windows
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    Try:
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    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Hy won't my ipod touch 5G connect to my computer or itunes? I've tried new USB cables, different USB ports and uninstalling itunes and reinstalling.

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    See
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    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
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  • HT201413 Connected iPod to computer to recharge.  Was told that to syn it on this computer it would delete all data on iPod.  Thinking this mean only music I had on it I ok'd.  Since then iTunes cannot find the iPod.  Help!

    Connected iPod to computer.  Started to Syn but came up with if syncing this device may delete saved music.  Accidentally pressed OK.
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    To import music into your iTunes library on the computer go to iTunes>Help>iTunes Help>Add items to iTunes and follow the instructions
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    tmplHi pranoop,
    If you are having an issue with your iPod touch not being recognized by iTunes when connected to your Windows computer, I would suggest that you troubleshoot using the steps in this article - 
    iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
    Thanks for using Apple Support Communities.
    Sincerely,
    Brett L 

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    Assuming you have a PC, start here:
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