Connecting laptop to Telstra Air

We have just had the Teltra Air service activated and I cannot find instructions on how to connect our laptop to the Air hotspots when we are not at home. There are apps for the IOS and Android devices but I cannot find instructions on how to use the laptop with Air. Is it possible and how?

When you connect to the hotspot, it'll force you into a webpage to authenticate with your Telstra Air details.

Similar Messages

Connect Laptop with Ipad Air

I am trying to connect my Ipad Air. With my Dell Laptop..
But when i plug in the USB Cable to the Laptop the Ipad start charging for a while then show that “Not Charging”.
So i just wanted to know whether it is possible to connect the Ipad with the Non-Apple Laptop???
And same problem with the connection of Bluetooth Ipad does’nt recognize my Blackberry ...

Yes, you can connect an iPad to a Windows PC in order to sync with iTunes as long as you are using the minimum versions of Windows and iTunes needed in order to use an iOS devices. You do not need a Mac. If the iPad charges for a while, the device is being recognized by iTunes. The USB port on your computer is not supplying enough power to charge the iPad efficiently so that's why you end up getting that message. Use the power adapter and plug the iPad into a w all socket in order to charge it.
The iPad is not designed to connect to your Blackberry via Bluetooth. You can read this to see what Bluetooth can be used for on an iOS device.
iOS: Supported Bluetooth profiles - Apple Support

Telstra Air: connection issue on app or at hotspot

After login either on app or at hotspot I get the following dialog,
"SOMETHING WENT WRONG: Sorry, but we couldn't connect you to Telstra Air. Please try again later."
The front line staff at the call centre advised me the issue is "Telstra Air provisioning order error" and after several attempts making contact with Telstra Air support themselves the issue has been escalated. I have called the call centre twice and my issue yet to be resolved and no one from the support has contacted me either.
Has anyone had similar issue and been resolved?

Yes, I have had this same error even though my bundle info says telstra air is activated. I am waiting for technical support to call back.Matrix7753 wrote:
After login either on app or at hotspot I get the following dialog,
"SOMETHING WENT WRONG: Sorry, but we couldn't connect you to Telstra Air. Please try again later."
The front line staff at the call centre advised me the issue is "Telstra Air provisioning order error" and after several attempts making contact with Telstra Air support themselves the issue has been escalated. I have called the call centre twice and my issue yet to be resolved and no one from the support has contacted me either.
Has anyone had similar issue and been resolved?

Telstra Air - Frequently Asked Questions

What is Telstra Air®?
Telstra Air is Telstra’s new Wi-Fi network. Eligible Telstra Home Broadband customers can become Telstra Air members and use their home broadband allowance out and about, via our network of Wi-Fi hotspots.
If customers have an eligible Telstra home broadband service and a compatible gateway, they can become a member. Their compatible gateway creates a Telstra Air hotspot that others can use. Members share some of their home internet bandwidth at home in return for accessing their home broadband allowance at Telstra Air hotspots across Australia and at over 15 million Fon Spots overseas. Over time, by sharing, we expect members will co-create a community of hundreds of thousands of hotspots across Australia.
The launch of Telstra Air follows the rollout of a trial network of more than 2,600 hotspots at payphone sites nationally and a free trial of the technology that saw over 1.5 million individual users connect.
How can customers access the network?
Telstra Air is available to customers with an eligible Telstra home broadband service and a compatible gateway. New customers taking up an eligible bundle with a compatible gateway will be offered a Telstra Air membership as part of their bundle (they can opt out when buying the bundle). Existing customers can visit www.telstra.com/joinair to find out the best way to join.
Do existing customers have to opt in?
Existing eligible customers have to opt in to the new service by visiting www.telstra.com/joinair. Existing eligible Telstra home broadband customers without an eligible gateway will need to upgrade to a compatible gateway to become a member. Customers can purchase gateways outright or on monthly repayment options.
How do customers know if they have a compatible gateway?
There are four home network gateways that are Telstra Air-ready allowing eligible customers to become a member. They are the
Telstra Gateway Max™ (ADSL/NBN TG799 device and Cable CG6300 device)
T-Gateway (ADSL/NBN TG797 device) and
ADSL Premium Gateway (TG587).
A firmware update enabling the broadcasting of Telstra Air and Fon signals will be applied to a customer’s gateway when they sign up, if it has not already happened. Customers can go into their gateway settings (http://mygateway) to check if the upgrade has been successful – they will see “Telstra Air” appear in their gateway interface. The hotspot will only be switched on once a customer has chosen to become a Telstra Air member.
At launch, approximately 700,000 of our Telstra Broadband customers already have Telstra-Air ready gateways.
At what point are customers Air member – does the gateway need to be active or is just when they opt in?
Customers become Telstra Air members once their order has been submitted in our CRM (Siebel). It’s at this stage that we automatically send them a welcome email (the ‘opt-in’ KMI). Gateway installation and broadband service activation can occur at a later date.
How do I know if my existing Home Broadband Service is eligible for Telstra Air?
Telstra Air is available to ADSL, Cable and NBN home broadband customers.
Customers need a Telstra Gateway Max™, T-Gateway® or an ADSL Premium Gateway.
If customers don’t have an eligible Telstra home broadband service they can head in store or call 132 200 to discuss their options.
*Naked Cable broadband customers are unable to join Telstra Air.
What happens if I want to bring my own gateway?
If you use your own gateway, you will not be eligible for Telstra Air, as you won’t be able to share with the community. If you had joined the community and have chosen to replace your Telstra Gateway with another non-compatible gateway, your Telstra Air membership will be withdrawn.
How do new bundle customers join?
New bundle customers with an eligible broadband service and compatible gateway will be informed about becoming a member when they sign up to their new service and can decide then if they would like to become a member. Our new Telstra Premier Bundles include a Telstra Gateway Max™ for new customers.
New Telstra home broadband customers will be able access Telstra Air hotspots in Australia before their home broadband service is activated. They will receive an email when they can connect with information on how to get started, usually within 2 days of ordering.
Is the service free?
Telstra Air allows eligible broadband customers to use their Telstra home broadband allowance when they connect to a Telstra Air hotspot. Unless customers need to upgrade their gateway, there is no additional cost to join the community.
Can I use Telstra Air if I am not a Telstra Air customer?
Currently, you can’t access the Telstra Air Network using your home broadband allowance if you’re not a Telstra Air member. Non Telstra Air members can buy a Fon guest pass for the residential part of our network. We are working on providing guest passes for the Telstra built (e.g. payphone sites) part of the network for later this year.
Why are the BigPond Unmetered/Green Dot sites metered on Telstra Air?
Unmetering of BigPond is available in the home and on some of our mobile services – it’s not available on Wi-Fi.
That said, with the recent increases we have made to the majority of our fixed broadband customers’ data allowances we believe they will have ample data to access the internet via Telstra Air.
When will non members be able to buy a guest pass for all of the hotspots?
We are working on providing guest passes for the Telstra built (e.g. payphone sites) part of the network for launch later this year.
Why is Telstra not able to offer a guest pass for Telstra-run hotspots at launch?
Our core focus has been on ensuring Telstra home broadband customers who join Telstra Air can access the network using their home broadband allowance. We want to offer all Australians, irrespective of whether they are a Telstra customer or not, access to two million Wi-Fi hotspots across the nation within five years. We are working on providing guest passes for the Telstra built (e.g. payphone sites) part of the network later this year.
Can a customer share their Telstra Air membership with family and friends?
Telstra Air Network access is given to the owner of the home broadband account. Customers can access Telstra Air on multiple devices by using their unique details to login, but only a maximum of 3 devices can connect to the Telstra Air Network in Australia at any given time.
Any usage at a Telstra Air hotspot will count towards a customer’s home broadband data allowance.
What’s the difference between the Telstra ID username and the Telstra Air username?
Telstra ID username is what customers use to log in to My Account and other Telstra online services. Customers will also use the Telstra ID for accessing the Telstra Air Network. If customers don’t have a Telstra ID, they can register for one online with their account number.
Telstra Air username ends in @wifi.telstra.com and can be used to access the Fon Wi-Fi hotspots when overseas when using the local captive portal to login. The login details can be found in My Account Telstra Air username where users can also reset their password.
What is a Fon Wi-Fi pass and how can you purchase one?
Fon Wi-Fi passes allow non-Telstra Air members the ability to access the hotspot that is broadcast from Telstra Air home gateways and Fon Spots overseas.
Customers can do this by connecting to the “Fon Wi-Fi” network and purchasing their pass from the Fon login page.
Can I continue to use Telstra Air if I have reached my data allowance at home?
No. If you use up your Telstra home broadband data allowance when you are out and about you won't be able to access the Telstra Air hotspots until you enter a new billing period, or use one of your 3 annual data top ups.
How much power will my modem use and will it impact my electricity bill?
No. While the Telstra Air modems will broadcast two Wi-Fi channels, our testing shows very minimal incremental power consumption.
CONNECTING TO TELSTRA AIR
How many devices can I connect to the Telstra Air Network™ at any given time?
Telstra Air members can connect up to 3 Wi-Fi devices to the Telstra Air Network in Australia at any given time, using your Telstra ID.
You can connect your devices to a Telstra Air hotspot as long as you:
Are a member of the Telstra Air community
Have a Wi-Fi enabled device
Are within range of a Telstra Air hotspot
Have connected to the “Telstra Air” network using your Telstra ID username and password or via the Telstra Air App
What’s the difference between Telstra Air app and Telstra 24x7 app?
The Telstra Air app enables an automated connection experience for Telstra Air members to our Telstra Air hotspots across Australia and millions of Fon Spots overseas on iOS and Android devices. The app also includes a hotspot map so customers can find their nearest hotspot when out and about. Customers can access the Telstra Air Network using the app provided they are a Telstra customer with an eligible home broadband service, compatible gateway and have become a Telstra Air member.
The Telstra 24x7 App allows customers to manage their Telstra services in one place. Customers can view how much they have used on their Telstra home broadband data allowance, current and past bill summaries, pay bills, purchase data packs, take advantage of the Telstra THANKS discounted movie ticket offer and access support. A link to the Telstra Air app is also included within 24x7.
Can customers get the Telstra Air App on their BlackBerry or Windows Phone?
No. Unfortunately the Telstra Air app is not available on BlackBerry or Windows devices at this time. Telstra Air members with these devices can still connect using a log-in page where they can enter their Telstra Digital Identity username and password.
IN HOME SERVICE
Will Telstra Air impact the performance of a customer’s Home Broadband service?
If a customer is a Telstra Air member their Telstra Gateway creates a separate Wi-Fi hotspot that others can use. When others use this hotspot, it doesn't impact the customer’s broadband allowance, it only shares a portion of their home broadband bandwidth.
We know that Wi-Fi speeds are important to our customers so we have put in place network settings are in place to ensure their home network performance is protected. This includes limiting the number of guests per hotspot and switching off hotspot sharing when the line speed into a home drops below a certain level.
What is the service limit set at?
We have set an engineering limit that we will adjust over time base on customer feedback.
How can customers disconnect from the Telstra Air Network?
To disconnect from the Telstra Air Network, customers can simply turn the Wi-Fi off on their device. This will force their device to disconnect from Telstra Air.
Alternatively, if a customer has the Telstra Air App installed on their Android device, they can open the app and hit the ‘Disconnect’ button.
On Android and iOS devices you can also choose to ‘forget’ a network. This will mean that your device will delete your login details to the network, and when you are in range, your device will not try to automatically connect to it. To do this, open the Wi-Fi network list in your device settings, tap the network name, and select the ‘Forget’ button.
As the home broadband user, does my data use in the home get priority over others sharing it?
We have service rules in place to ensure that only a portion of the home broadband customer's Wi-Fi bandwidth is available to share with other the hotspot users. These rules determine when the hotspot is available for Telstra Air members to access which helps protect the customer experience of the home broadband user.
HOTSPOT SERVICE
What are the speeds like when connected to the Telstra Air Network?
Given this is a Wi-Fi network, speeds may vary depending on your proximity to our hotspots, the number of others connected to the same hotspot, and the device you are using. We expect that customers will be able to undertake activities such as sending emails, uploading photos and browsing the internet when they are using the Telstra Air Network™.
Is there a time limit on how long customers can be connected to the Telstra Air Network?
Customers can access Telstra Air hotspots for as long as you like. However, after 20 minutes of inactivity or 12 hours of continuous connection, your connection will time out and you’ll need to reconnect.
Is there a map that can help customers find where they can connect to Telstra Air?
Yes. Customers can find Telstra Air hotspots by using the Telstra Air App or by visiting Telstra.com/air and selecting “Find a Hotspot” to open the interactive Wi-Fi Hotspot Locator.
We use pin points to identify public hotspots, while a heat map will indicate the general areas where home gateways are broadcasting Telstra Air.
What is the range like on a Telstra Air hotspot?
Generally speaking Wi-Fi hotspots have a range of up to 20 metres indoors but in optimal conditions can reach up to 50 metres outdoors.
However, the range of a Wi-Fi hotspot can be impacted by a number of factors including surrounding buildings, interference from other wireless devices, weather conditions and the number of other users.
We recommend customers stay close to the hotspot and keep an eye on their device’s Wi-Fi signal strength.
Overseas Use
How can customers connect to Fon Spots when travelling overseas?
Customers can connect to Fon Wi-Fi Hotspots (known as Fon Spots) using the Telstra Air App, the same way they use it in Australia.
If you don’t have the App you can login manually.
Turn on your device’s Wi-Fi
Select “Fon WiFi” from your Wi-Fi network list
Once you have connected to the Fon Wi-Fi network, open your web browser.
Enter your @wifi.telstra.com username and password into the Fon login page
The @wifi.telstra.com username and password is available in My Account
How do you find Fon Spots?
The Telstra Air app shows where Fon Spots are overseas. If you don’t have the app customers can go to Telstra.com/wifi to find out where they are.
Fon Spots can be found in the United Kingdom, France, Japan, Belgium, Brazil, Germany, Portugal, Netherlands, Poland, South Africa, Japan, South Korea, Brazil, Spain, Italy and in the Moscow region of Russia.
How many devices can be connected to a Fon hotspot?
When connecting overseas only 1 device can be connected at a given time to the Fon network. This means if you want to use Fon Wi-Fi on 2 devices while overseas, you will have to first disconnect from Fon on one of them, before connecting the other one.
PRICING AND USAGE ALLOWANCES
What is the pricing structure for each of the offers?
For our fixed broadband customers Telstra Air membership is included in their plan or Bundle price, as long as they have an eligible broadband service and a compatible gateway. As a Telstra Air member, data usage at Telstra Air hotspots and Fon Spots will count towards your home broadband allowance, including usage at sites that are unmetered from your home broadband service such as BigPond Movies, Presto, Foxtel Go and our BigPond unmetered sites.
How are customers charged when accessing the Fon network overseas?
As a Telstra Air member there is no additional charge for accessing Fon overseas - any data used at Fon Spots overseas will count towards the customer's home broadband allowance.
Security
How secure is the Telstra Air Network?
Providing a secure and easy Wi-Fi experience for customers is important to us.
Like most public Wi-Fi services, browsing sessions on Telstra Air are open with the communication between a computing device and the wireless point unencrypted. We recommend to customers that it’s okay to use the service for general web browsing and for streaming content, however any activity that requires a secure connection such as internet banking should be done via a mobile or fixed broadband service.
If customers are wanting to share personal information when they’re out and about should consider:
Using a mobile network connection
Using a VPN app which in initiates the exclusive connection from the computing device
Or checking that the site they would like to use has HTTPS to protect their exchanged data before proceeding. HTTPS is in wide use on popular sites such as Facebook which started offering it in 2011.
What customer information is collected when connected to a Telstra Air hotspot?
Once you are confirmed as a member of the Telstra Air network we don’t monitor your internet usage other than how much data you use from your FBB account.

Hi,
Kindly search google and I am sure you will get lots of inputs.
And also all the issues posted in SDN are realtime issues which will help you.

Understand Telstra Air data use

Telstra Air® data usage and your bill
Telstra Air will appear on the data usage page of your bill.
Telstra Air membership is included in your nominated eligible broadband service and all data that you use at Telstra Air and Fon hotspots counts towards your home broadband data allowance, including BigPond Unmetered websites, BigPond Movies, Presto, and Foxtel Go.
If you aren’t sure if you have activated Telstra Air you can check using Telstra 24x7® App or by logging into My Account and confirming your status.
Home Broadband data allowance and the Telstra Air Network™
When you use data at Telstra Air hotspots or any Fon Spots overseas, all data usage counts towards your home broadband data allowance, including BigPond Unmetered websites, BigPond Movies, Presto, and Foxtel Go. Your usage on Telstra Air will be included under your total broadband usage. You can check detailed data usage online in My Account.
Always ensure that your mobile device displays the Wi-Fi symbol when accessing the Telstra Air Network. As an added level of precaution you could disable mobile data in your device’s settings.
View your Telstra Air® data usage
You can find how much data you have used while connected to the Telstra Air Network™ by logging into My Account and selecting the usage tab on the Internet page. You’ll see a graph that breaks down total data usage by your Home Broadband, Telstra Air and free, unmetered usage. The data usage graph is usually current as of about 12 hours ago.
You can also see your combined data usage in the Telstra 24x7® App.
Any data used on the Telstra Air Network will count towards your home broadband allowance, including BigPond Unmetered websites, BigPond Movies, Presto, and Foxtel Go.
Websites with the BigPond Green Dot and your Telstra Air broadband usage
When you use a Telstra Air or Fon hotspot, all data usage counts towards your home broadband data allowance. This includes BigPond Unmetered websites, BigPond Movies, Presto and Foxtel Go.
Avoid unexpected data usage
When using a Telstra Air hotspot or Fon Spot it is important to make sure that you have successfully connected before using data to save unwanted data charges. It is important to stay close to the Wi-Fi hotspot.

Re: Understand Telstra Air data use
How is a "portion" of my home broadband used for others when I sign up to Telstra Air? My cable connection is often very slow (?), So I am assuming when you let others use it, it will be even slower!?
If you are allowing access to my home network to others once I sign up for Telstra Air what security do I have have?

Privacy and security of Telstra Air

Is there a WiFi hotspot in Port Hedland? When I use my mobile phone as an AP, does the data downloaded register against my monthly usage plan?

If you use your mobile as an access point it does come out of your mobile data pack.
To find a hotspot look here http://crowdsupport.telstra.com.au/t5/Find-your-nearest-Telstra-Retail/ct-p/tstore#?searchOption=wifiHotspots&searchQuery=
If you connect to a Telstra Air Hotspot or FON and you have Telstra Air enabled it will come out of your home broadband quota

Troubleshoot issues with Telstra Air

Check whether Telstra Air® has been activated on your home broadband service
Check your activation status in My Account or through the Telstra 24x7® App.
In My Account, go to the Internet section and scroll to Telstra Air. Your status will be listed as either active or inactive.
In Telstra 24x7, go to the main menu and select Telstra Air. This will display a page showing your Telstra Air details from My Account, including your activation status. If Telstra Air does not appear in the main menu, you may not be eligible for the service and should visit us in store or contact us via 24x7 Chat for further assistance.
What to do if the login page doesn’t open automatically
If your browser doesn’t automatically open the login page when you first connect to the Telstra Air Network™:
Make sure your device is connected to the Telstra Air Wi-Fi network
Open an internet browser – like Internet Explorer, Google Chrome or Safari.
Your internet browser will load up the login page
Enter your Telstra ID username and password on the login page to start accessing Telstra Air.
Network speeds on the Telstra Air Network
Speeds may vary depending on how close you are to our hotspots, the number of other users connected to the same hotspot and the device you are using.

Re: Troubleshoot issues with Telstra Air
My Telstra Air was activated yesterday, downloaded App, logged in using my bigpond username/password, Status: Not Connected, Hotspots: Not Available. Find Hotspots: shows up on map OK.
Phone (Android) shows Free_Telstra_WiFi: Not in range when the modem is in the same room???

How long doe Telstra Air take to connect..the join up says 2-5 days.....

and it is more than twice that since I tried to join. How can you tell that you are 'active'. How does a Laptop connect whilst out and about?

Hi jaka, I've been informed that there has been a rather large response from Telstra customers to get on board and take advantage of the Telstra Air service. In our own case it took about a week, due to the demand and processes needed to bring people onboard. You can tell in fact if you are active by going to your "My Account" page and where your internet service Click on the Internet listing and there should be a subtitle Telstra Air and it should show active against that service See the pic below. If you pop along to the following link, you'll find comprehensive details on how to make a connection to an Air hotspot etc. NB: Your laptop need to have WiFi access of course.: http://support.telstra.com.au/t5/Telstra-Air/tkb-p/TelstraAir

Why can I connect to Telstra Air.

I have a Telstra C6300BD Gateway, with 5510_V10410 firmware, however it is operating in Bridged mode as a cable modem only, with its Wi-Fi turned OFF. My Wi-Fi and Ethernet connections are via an ASUS RT-AC68U router connected to the C6300BD. I would have thought that arrangement would not be compatible with Telstra AIR, in terms of providing a Hot Spot, and that should prevent me from being able to use Telstra Air. I have also NOT opted in to Telstra Air, and can't see any mention of it in my account details. To my surprise however, today one of my laptops, in my house, picked up a Telstra AIR hotspot and automatically connected to it whilst I had the Wi-Fi from my ASUS router switched OFF. Judging by the relatively low signal strength some one else in the area has a Gateway with Telstra Air enabled. Are we being opted in by Telstra even when have not elected to be, and if so, how do we opt out.

Hello Greyfox,To the very best of my knowledge it is opt in.I would encourage you to contact Telstra ASAP either via 133 933 or 24/7 Live Chathttps://livechat.telstra.com/TCOM:Crowdsupport:ConsumerHope that assists you

Connect to Telstra Air via a Notebook

HiI've just signed up and I have the Telstra Air App on my phone, however i am curious if there is a way I can connect to the public Telstra Air Wifi spots with my notebook PC (Windows 8.1).Any suggestions would be appreciated.

Hello Brendan,I have not used Telstra Air, but to the best of my knowledge you would do it as any wireless connection.You turn on wireless in your notebook, and click on the wireless icon, look for the Telstra Air, and connect. RegardsProfessor PhoneI'm not a Telstra employee. I have been a mobile subscriber since 1963.If my advice has been helpful, a Kudo "tick" would be most appreciated.If my advice has solved your problem, please also mark it as a Solution

My new macbook air and new thunderbolt monitor will not work together. the keyboard will not engage and the monitor screen keeps going black. is it a problem with the monitor, connection, laptop?

my new macbook air and new thunderbolt monitor will not work together. the keyboard will not engage and the monitor screen keeps going black. is it a problem with the monitor, connection, laptop?

A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare. They will help you.
Best.

How do i connect my new apple air laptop to my TV using a yellow,white, red cord

How do I connect my new MacBook AIr to my TV using a Composite AV Cable. THe cable has a tiny connector at one end and has the red, white, yellow plug in for the TV on the other. I am wondering if I have the wrong connector?

http://store.apple.com/us/buy-mac/macbook-air?product=MD712LL/A&step=config
Scroll down to accessories.

Error message "The currently attached accessory is not supported by this iPod" is shown when connected to my Zeppelin Air Dock.

I have 2 iPods, one is a 60GB Classic formatted to Mac the other is a 80GB Classic formatted to Windows. When either is connected to my Zeppelin Air Dock, a message appears on the iPod saying "The currently attached accessory is not supported by this iPod"
I have updated the firmware on the Zeppelin and have the latest updates on each of the iPods.
The Zeppelin works fine and connects to the computer and laptop without issues.

I'm having the same problem, it just started today. I've been running w/ the nike+ sensor and receive w/ my iPod nano for 6 months, logging 75 runs, so don't understand why I'm getting this error now.
Can someone please reply w/ how to resolve this issue? I have Nike+ challenges coming up soon that I can't miss. Thanks!

I have connected my new Macbook Air to my existing Samsung large external monitor with a VGA adaptor but I can't get the full mac desktop to display. No icons but then websites are coming up. Help!

I have connected my new Macbook Air to my existing Samsung large external monitor with a VGA adaptor but I can't get the full mac desktop to display. No icons but then websites are coming up. Help! Further info: I am a complete newbie to Mac. Had three macs prior to 2000 then four PCs. Just come back and struggling a bit with the unfamiliarity. On my old PC laptop I could simply switch from the laptop screen to the large external monitor (and back) with the F4 function key. While I can get the background image from my MBA to display, that's it. Until I noticed on the far left of the external monitor, the very edge of one of the web pages I was on. So Idragged it over to display in the centre. But that's all that's there. And now I have gone out of those web pages but they are still displaying on the monitor. There is some wierd disconnect. I'm sure it is just a setting thing. Will keep searching for answer but any advice welcome!

Your dsplay is getting extended onto the external monitor. Chcnage the setting to duplicate it or only display on the external monitor and you should be fine,
Let me know if this worked for you.

Telstra Air Status DOWN after reboot

So I signed up for Air a few weeks ago and it has been working well while I am out and about. About two weeks after signing up our modem upgraded itself and from that point onward was broadcasting a "Telstra Air" SSID that others could connect to. Interesting thing was that I wanted to see whether the Air SSID would still be available if the modem was in bridge mode, given the Gateway Max is fairly hopeless... Upon rebooting the modem, there was no more Telstra Air SSID and even after re-enabling NAT, it hasn't come back. This was almost a week ago and it doesn't seem to show any sign of coming back. I'm not too worried about this as it is more Telstras issue than mine (Air still works when I am away from home), but I was curious as to whether other folks had noticed similar behavior, particularly for those on cable. The Telstra Air page on the modem is as below: Telstra AirGlobal InformationTelstra Air StatusDOWNWi-Fi StatusSSIDSSID StatusNumber of Connected UsersTelstra AirDisabled0Fon WiFiDisabled0Telstra Air 5GDisabled0Fon WiFi 5GDisabled0

Iteration wrote:
So I signed up for Air a few weeks ago and it has been working well while I am out and about. About two weeks after signing up our modem upgraded itself and from that point onward was broadcasting a "Telstra Air" SSID that others could connect to. Interesting thing was that I wanted to see whether the Air SSID would still be available if the modem was in bridge mode, given the Gateway Max is fairly hopeless... Upon rebooting the modem, there was no more Telstra Air SSID and even after re-enabling NAT, it hasn't come back. This was almost a week ago and it doesn't seem to show any sign of coming back. I'm not too worried about this as it is more Telstras issue than mine (Air still works when I am away from home), but I was curious as to whether other folks had noticed similar behavior, particularly for those on cable. Same situation here. Air is disabled and cant' get it to come back on...

Connecting laptop to Telstra Air

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