Connecting locked ipod to new computer

I have a 2nd generation ipod touch that is locked and the screen say connect to itunes. When I connect to my mac, itunes doesn't recognize the ipod because this computer is not the original computer that it was synced to. How can I reset the ipod and the passcode?

From http://support.apple.com/kb/HT1212
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone and iPod touch software: http://support.apple.com/kb/HT1414

Similar Messages

  • Connecting old iPod to new computer

    My previous computer was ruined by a power surge and it wasn't fixable. I no longer have it but I have my iPod with 5000+ songs on it (200+ I downloaded off iTunes). I don't want to lose whats on my iPod but I have a new computer and want to hook up to it and start downloading and managing my iPod again. Do I have any options?

    If your iPod is set to update automatically take care when connecting back to your computer and an empty iTunes. If it is set to automatically update you will get a message that your iPod is linked to a different library and asking if you want to link to this one and replace all your songs etc, press *No* (or "Cancel" if you are using iTunes 7). Pressing "Yes" (or Erase and Sync in iTunes 7) will irretrievably remove all songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. In iTunes 7 Check the "manually manage music and videos" box in Summary then press the Apply button. Don't uncheck Sync Music it will be unchecked by default when you choose the manual setting: Managing Your Songs Manually
    You can also use a keyboard command to prevent your iPod auto-syncing with iTunes. While connecting the iPod to the computer on Windows hold down the Shift + Ctrl keys (on a Mac hold down the Option and Command (⌥ and ⌘) keys). This will stop the iPod from auto-syncing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 20 to 30 seconds depending on your computer.
    If you want to copy your songs from your iPod there is a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows posted in this thread: MacMuse - iPod to iTunes
    There's a command in iTunes 7 under File, "Transfer Purchases from iPod" you can check out. A paragraph on it has also been added to this article: How to use your iPod to move your music to a new computer
    If you prefer something more automated then there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod, this is just a selection. Have a look at the web pages and documentation for these, they are generally quite straightforward.
    YamiPod Mac and Windows Versions
    iGadget Windows Only
    iPodCopy Mac and Windows Versions
    iPod Access Mac and Windows Versions
    PodUtil Mac and Windows Versions
    iPodCopy Mac and Windows Versions
    PodPlayer Windows Only
    Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync again. I would also advise that you get yourself an external hard drive and back your stuff up in case you have problems again. External drives are comparatively inexpensive these days and you can get loads of storage for quite a small outlay.

  • I am trying to transfer my playlists and purchases from ipod to new computer.  I click on the "transfer purchases" and my computer is authorized but nothing happens.  I can't sync and playlists wont show up

    I have a new computer with windows 8 and i installed new version of itunes.  I transferred all of my music from old computer using jump drive.  When I connect my ipod to new computer, I can't transfer purchases, sync, get my playlists from ipod onto computer and can't get my pictures from ipod to computer.  My computer is authorized.  I don't know what else to do.

    Click here, follow the instructions, and choose Transfer Purchases in the File menu.
    (79456)

  • TS1474 I would like to transfer the music that is already on my iPod touch to a new computer.  At present, my iPod touch is not recognised on the new computer.  How do I resolve that so I can literally connect it to my new computer and transfer all my mus

    I would like to transfer the music that is already on my iPod touch to a new computer.  At present, my iPod touch is not recognised on the new computer.  How do I resolve that so I can literally connect it to my new computer and transfer all my music?  Any help is much appreciated.

    I would like to transfer the music that is already on my iPod touch to a new computer.  At present, my iPod touch is not recognised on the new computer.
    It doesn't quite work that way. Transfer your music from the old computer to the new one. Then, sync the iPod.
    iTunes: How to move your music from one computer to another:
    http://support.apple.com/kb/HT4527

  • Bought drakes new album and connected my ipod to my computer. When the ipod was trying to sync a box popped up that read Ipod cannot be synced because there is not enough free space to hold all of the items in the itunes library (additional 142.2 mb)

    bought drakes new album and connected my ipod to my computer. When the ipod was trying to sync, a box popped up that read Ipod cannot be synced because there is not enough free space to hold all of the items in the itunes library (additional 142.2 mb required)

    Hi Terri 4514,
    If you are having a "free space" alert when you try to sync, you may find the following article helpful:
    iOS: "Not enough free space" alert when trying to sync
    http://support.apple.com/kb/ts1503
    Regards,
    - Brenden

  • HT2978 I have the IPod Classic.  In the past, whenever I connected the IPod to my computer, ITunes would open and copy any new music to my IPod.  It no longer does this.  How do i copy new playlists to my IPod?

    I have the IPod Classic.  In the past, whenever I connected the IPod to my computer, ITunes automatically added new playlists to my IPod.  It no longer does this.  How do I copy new "Playlists" to my IPod?

    Recover media from iPod
    See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
    tt2

  • Connecting ipod to new computer

    My old computer has broken and I have bought a new one. Is it possible to connect my ipod to my new compuer or will I lose everything on the ipod and have to start again?

    If you are using the iPod in manual update mode, your iPod is safe from being accidentally erased when you connect to an empty iTunes on a new computer. However if your iPod is set to automatically update you will get a message that your iPod is linked to a different library and asking if you want to link to this one and replace all your songs etc, press *No*. Pressing "Yes" will irretrievably remove all songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual.
    You can use a keyboard command to prevent your iPod auto-syncing with iTunes. While connecting the iPod to the computer on Windows hold down the Shift + Ctrl keys (on a Mac hold down the Option and Command (⌥ and ⌘) keys). This will stop the iPod from auto-syncing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 20 to 30 seconds depending on your computer. Then go to Preferences>iPod and check the "Manually manage songs and playlists" box: Managing Your Songs Manually
    If you haven't transferred the songs from your old computer over to the new then there is a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows posted in this thread: MacMuse - iPod to iTunes
    If you prefer something more automated then there are a number of third party utilities that you can use to retrieve the files from your iPod, this is just a selection. Have a look at the web pages and documentation for these, they are generally quite straightforward.
    iPod Access Mac and Windows Versions
    YamiPod Mac and Windows Versions
    PodUtil Mac and Windows Versions
    iPodCopy Mac and Windows Versions
    PodPlayer Windows Only
    iGadget Windows Only

  • Connect ipod with new computer

    I have an existing ipod classic with about 4,000 songs.  I have downloaded iTunes to a new computer.  Can I simply plug the ipod into the computer (Windows PC laptop) so that my Library and iPod will sync or is there another procedure?
    Thanks!

    - Transfer iTunes purchases to the new computer by:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    - Transfer other music by using a third-party program like on of those discussed here:
    newer copy
    - Connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
    - Restore the iPod from that backup.
    Note that the iPod backup that iTunes makes does not included synced media like apps and music.

  • When i connect my ipod to my computer it says unknown device however my ipod still charges i can not sync the new music i have on itunes

    when i connect my ipod to my computer it says unknown device however my ipod still charges i can not sync the new music i have on itunes

    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • Our old computer crashed which had all the kids ipod touch library on it. Now when I connect ipods to new computer it says I have to erase all the app, etc to sync with new computer. Is there anyway to sync to the new computer w/out losing all data?

    Our old computer crashed which had all the kids ipod touch library on it. Now when I try to connect them to new computer it says I need to erase all data, apps, etc. to sync with new computer. It is saying that it can only be connected to one library at a time. Is their anyway around this without having ot erase all their stuff?

    - Transfer iTunes purchases to the new computer by:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    - Transfer other music by using a third-party program like on of those discussed here:
    newer copy
    - Connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
    - Restore the iPod from that backup.
    Note that the iPod backup that iTunes makes does not included synced media like apps and music.

  • I still have my iPod Nano 3rd generation, but my old computer crashed and I did not have itunes backed up, so I lost my library. Is there a way to get the songs from my old ipod to new computer library and then on to the new ipod?

    I still have my iPod nano 3rd generation, but my old computer crashed and I did not have itunes backed up. Is there a way to get the music from ipod to new computer library and then on to the new ipod ?

    Save all the photos from your Droid into a folder on your computer.
    Connect your device to your computer. On iTunes left Pane, select iPhone under 'Devices'; then on the right Pane, select PHOTO tab.  Make sure Sync Photo box is checked, and "from" box selected the folder that has Droid's photos.  Then click the SYNC or APPLY button on the lower right window.

  • When I connect my ipod to my computer it opens my documents and won't show up in my itunes and I have unistalled then reinstalled itunes and reset my ipod twice and it stills does the same thing how can I make it so that it shows up in my itunes?

    When I connect my ipod to my computer it opens my documents and won't show up in my itunes and I have unistalled then reinstalled itunes and reset my ipod twice and it stills does the same thing how can I make it so that it shows up in my itunes?

    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with              
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • Is there a way to use ipod with new computer without erasing entire library

    I'm not really tech-savvy, but I'm tossing my old computer and getting a new one - is there a way to use my ipod on my new computer without erasing my existing library? It won't let me make changes to my ipod and wants me to erase everything that is on there right now - HELP!

    Connect your iPod to your computer. When you get the message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. When your iPod appears in iTunes enable it for disk use, this is required for most if not all the utilities listed below so they can access the files: Using your iPod as a storage drive
    Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTMS purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod
    The transfer of non iTMS content such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
    TuneJack Windows Only
    iPod2PC Windows Only
    iGadget Windows Only
    iDump Windows Only
    iRepo Windows Only
    iPodRip Mac & Windows
    YamiPod Mac and Windows Versions
    Music Rescue Mac & Windows
    iPodCopy Mac and Windows Versions
    There is also a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows or a Mac. The procedure is a bit involved and won't recover playlists but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
    Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

  • Transfer from iPod to New Computer

    I use my iPod to listen to recordings of lectures. I do the recording using a digital recorder, then download to the PC and import into iTunes then sync to iPod.
    Recently my PC crashed and the hard disk is no longer recognized. I will have to buy a new hard disk and reinstall everything to get that PC up and running. It will take a long time.
    I tried to sync from iPod to another PC to continue using the iPod but it won't let me. I got a message saying that everything in my iPod will be deleted if I use it with another PC.
    I can understand the copyright issue for purchased music but I don't have any -- everything in my iPod is recording of lectures.
    I looked for Apple Support but all their Support web site does is refer me to this forum.
    Can someone suggest a way to transfer from iPod to a new PC? Any help will be greatly appreciated.
    Thanks for all your help,
    Pius
      Windows XP  

    Connect your iPod to your computer. When you get the message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
    Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod
    The transfer of content from other sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
    TuneJack Windows Only
    iPod2PC Windows Only
    iGadget Windows Only
    iDump Windows Only
    iRepo Windows Only
    iPodRip Mac & Windows
    YamiPod Mac and Windows Versions
    Music Rescue Mac & Windows
    iPodCopy Mac and Windows Versions
    There is also a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows or a Mac. The procedure is a bit involved and won't recover playlists but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
    Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

  • Computer Hard Drive Crashed - Need to Transfer from IPod to New Computer

    The hard drive died on my old PC as I was transferring files to the new PC. Most data made it but my daughter's ITunes was not one of the things that made it. Fortunately the tunes all still exist on her IPod. How do I transfer them on to the new computer and ensure the music all makes it? She has a combination of music purchased from ITunes and music from CDs. Her IPod is an older mono screen model but I believe we had ITunes 6.x or later on the old machine if that makes a difference.

    Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. When your iPod appears in the iTunes source list change the update setting to manual, that will let you use our iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod
    Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. The transfer of content from sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
    Wired News - Rescue Your Stranded Tunes
    Comparison of iPod managers
    TuneJack Windows Only (iPhone and iPod Touch compatible)
    iPod2PC Windows Only
    SharePod Windows Only
    iPodRip Mac & Windows
    YamiPod Mac and Windows
    Music Rescue Mac & Windows
    iPodCopy Mac and Windows
    Floola Mac & Windows
    iGadget Mac & Windows (iPhone and iPod Touch compatible)
    iRepo Mac & Windows (iPhone and iPod Touch compatible)
    iPod Access Mac & Windows (iPhone and iPod Touch compatible)
    If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
    There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
    Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

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