Connecting Motorola E815 to iSync

I have just bought a E815 and was able to set it up to use my Macbook's Bluetooth capabilities (though Bluetooth Setup), however when I try to isync it, it tells me connection to the phone failed. Whyy!!! So I bought a motorola chord (AAKN4011A), after learning that Verizon disables certain bluetooth capabilities, and yet success is not mine. I am still unable to connect my e815 to isync. Please!!! If there is a driver or pluggin or some way a novice can sync up without heavy hacking, please do tell. Myself and many, many others it seems will be very greatful.
macbook Mac OS X (10.4.7)

I have successfully used iSync in the past. Today I tried to sync and it would not complete the process. I disabled the option to update calendars and it worked fine. It's a little annoying to not be able to transfer calendar info but I guess that numbers and e-mail address are really more important. If anybody has any other suggestions I would appreciate it.
Thx,
Js

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Can two Motorola E815s sync up to one family address book?

Hey all, thanks for looking. Apologies if this is an obvious RTFM issue, but I can't find talk of it anywhere. There must be many couples with two cell phones who could/would share the same address book via bluetooth.
Will our iBook G4 with Bluetooth sync the Mac address book onto two different wireless phones? That would be so cool. We use only one account on the Mac, therefore one address book (I think).
We see the Motorola E815 has iSync, which kicks butt, and we're thinking of buying two of them. Thanks again for looking.
If it can't be done, how could we decide who gets to Sync, and who must type it all in manually?

David, nice to hear from you again, hope you are well.
This user tip might help you understand how accounts work with Address Book.
I believe you have duplicates because you have two sets of contacts. "iCloud" and "On My Mac". Once you have created all your contacts in the iCloud account, you should delete them from On My Mac.
You can move contacts simply by dragging and dropping from one account to the other, you don't need to export them all to the desktop (although doind so will serve as a good back up if all goes wrong). You should note that this copies them though rather than simply move them, so you'll need to delete the old set when you are done.
As for preserving groups from the On My Mac Account, you can't but you can simplify recreating them by copying contacts (drag and drop) from an on my mac group to an empty group in iCloud.
Not sure about the contacts that you are struggling to move.
Many aspects of iCloud are difficult to understand, have a mull through what I've said so far and come back if everything still doesn't fall into place.

Motorola E815, Address Book, iSync 2.1.1, Mac OS 10.4.3

I just replaced my Motorola v60i which worked perfectly fine with Address Book, iSync, Mac OS X 10.4.3, on a PowerBook G4. I upgraded to the Motorola E815 and although it syncs through Bluetooth it does not sync numbers with wait commands (i.e., 9785551212w1234w1) properly. The w is the wait command for burst dialing whereas 9785551212 would be sent, then you would press the right smart key to send 1234 (a password), and then you would press the right smart key to send 1 (to play a message). When the infomation is synced, iSync sends 978555121212341.
If you manually enter the wait command on the phone and then sync it eliminates the w when synced to the Address Book.
I played with entering a upper case W, but when synced, it converts it to a 9.
Has anyone run into this? Is there a fix for this? Manually editing the numbers with w commands would be a real hassel.
I contacted Verizon Wireless (Massachusetts) and they directed me to Motorola. After 6 calls to Motorola and 2-hours on the phone because their system kept hanging up on me, a support representative told be "Oh, you have a Macintosh. We don't support the Macintosh so call Apple." Real helpful. ;-(
Any help would be greatly appreciated.
PowerBook G4 15-inch Mac OS X (10.4.3)
PowerBook G4 15-inch Mac OS X (10.4.3)
PowerBook G4 15-inch Mac OS X (10.4.3)

Mike, thanks for your response and advise.
I talked to Apple via AppleCare Tech Support. Paul (the technician) was extremely helpful and we worked through the issue.
What we did was to create a test user account and try syncing from the e815 to the Mac. That worked and all numbers with a w in them transferred fine. We deleted the test user.
In my primary user account, we deleted the e815 from the Bluetooth System Preference, deleted the iSync device, deleted com.apple.Syndication.plist and com.apple.isync.plist from the Library > Preferences folders. Restarted the computer with Disk 1 of the original Mac OS X Installation CD and checked and repaired the harddrive. We restarted again.
We set up the e815 in the Bluetooth System Preference. We established a connection in iSync. We than synced the phone. After syncing the e815 did not have the w in the numbers on the e815.
We reset the device (phone) in inSync, which deleted all the information and transferred the data from the Address Book to the e815. The w were not in the e815.
I then entered the w using the Insert Wait command in the e815 and resynced. Everything worked. So, the key "seems" to be to insert the w in the cellular telephone and then sync to the Macintosh. We synced several times afterwards and everything seems fine now.
Paul (at AppleCare), you are awesome! Thanks so much.
FYI - Paul said he would escalate the issue and hopefully Motorola or Apple will fix this "feature."
PowerBook G4 15-inch Mac OS X (10.4.3)

Verizon Motorola E815 iSych error: 'cannot connect to the device'

Hello,
I have a Mac Mini running 10.4.3 and iSynch 2.1.1 with integrated bluetooth that won't synch with the Verizon Motorola E815 - other discussion threads I've read haven't had a specific remedy...
-phone has successfully paired to computer
-bluetooth connection is set to automatic
-phone appears within iSynch
Within iSynch, I click the Synch button:
1) progress bar appears stating 'Connecting'
2) phone makes a noise indicating connection is in progress and Bluetooth icon appears
3) after about 20 seconds, the synch fails with the following error:
Cannot connect to the device. Connection to device was closed. Device "Motorola Phone" synchronization failed
I've open the Bluetooth app within System Preferences and viewed the Motorola phone when I'm attempting to connect. It shows the following information (which I'm assuming means it's connected properly)
Paired: Yes
Configured: Yes
Favorite: Yes
Connected: Yes
Serial Port: Yes
Also note, when I navigate within the phone to:
top center button (dash with dashes under it): settings: connection: bluetooth link: handsfree: [look for devices] --- no devices are found.
Perhaps I'm just a newbie to the whole Bluetooth thing but I'm at a loss - any help is greatly appreciated.
Mac Mini Mac OS X (10.4.3)

Well, I just figured it out.
After pairing, the phone itself needs to be shut off and turned back on. Once I did this, the Bluetooth enabled at startup and iSynch transferred data without error.
Cheers
Doug

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I just got a new Moto e815 (specifically b/c it is supposed to be supported by iSync). When I add a new device, iSync sees the e815, but says it is not supported.
Any ideas?

The Motorola E815 mobile handset was not initially supported by iSync 2, which if you are running Mac OS X 10.4.2, you are probably using. The answer: upgrade to at least Mac OS X 10.4.3 and iSync 2.1 to get support for your handset. [Current releases are Mac OS X 10.4.5 and iSync 2.1.1] Applying the Mac OS X 10.4.3 Combo updater will achieve both objectives, or you can update iSync 2 to 2.1 alone, as 2.1 requires only Mac OS X 10.4 to install.
Although these additional issues are not related to iSync, you should be aware of them if your handset is supplied by Verizon: You will not be able to transfer files to and from it as the OBEX profile is not supported, nor will you be able to use it to connect your computer to the internet, as it is a V CAST device and that technology is not compatible with the DUN profile.

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I just got my motorola KRZR, paired it with my computer and everything, then when i try to sync my contacts on isync it says "this device is not supported by isync. Am I doing something wrong? Is there something with the phone Im notdoing right? help!

I have the Silver KRZR from Rogers here in Canada and I managed to hack the MetaClasses file so it works! I will post a link to my file below, and also tell you how I made the change.
My file is here: MetaClasses.plist
Do this to make it work:
1. Quit iSync
2. Go to: /Applications/iSync.app/Contents/PlugIns/ApplePhoneConduit.syncdevice/Contents/ PlugIns/Motorola-K1.phoneplugin/Contents/Resources
3. Replace the MetaClasses.plist with the one I linked to above
4. Restart iSync - it should work with the phone now.
Again, I have the silver KRZR, so this might not work for you specifically if you have a different one. If it doesn't, here is how you can hack on the MetaClasses.plist file.
1. Connect your phone to your computer with Bluetooth or USB (I used Bluetooth)
2. Open up iSync
3. Try to add a device, and scan for devices. It should come back with your phone and a message saying it is not supported.
4. Quit iSync
5. Open up /Applications/Utilities/Console
6. View the console.log, scroll to the bottom
7. You're looking for some text like this:
{quote:title=console.log :}Bluetooth Device Info Summary:
svc/maj/min class: 721 / 2 / 1
manufacturer: AT+CGMI
+CGMI: "Motorola CE, Copyright 2000"
OK
model number: AT+CGMM
+CGMM: "GSM900","GSM1800","GSM1900","GSM850","MODEL=K1/s"
OK
{quote}
You're looking for the two strings there ("Motorola CE, Copyright 2000", "GSM900","GSM1800","GSM1900","GSM850","MODEL=K1/s") Note the model number at the end of the second string. This is your phone's Model Number and is how iSync will identify it.
8. Go to: /Applications/iSync.app/Contents/PlugIns/ApplePhoneConduit.syncdevice/Contents/ PlugIns/Motorola-K1.phoneplugin/Contents/Resources and make a backup of the MetaClasses.plist file
9. Open the MetaClasses.plist file in a text editor
10. Copy everything from <key>com.motorola.K1</key> (line 5) to </dict> (line 34) and paste it immediately below (you can look at my file for an example here). What we're doing is making another type of KRZR K1 subtype. We will be editing this text we just pasted in the steps that follow:
11. Change the <key> line 35 to have your phone Model number instead of K1. My model number is K1/S, so my key line reads: <key>com.motorola.K1/S</key>
12. Change the <string> line 40 to have your gmi+gmm values, which we found in the console log above in step 7. They are probably exactly the same except for the MODEL part at the end.
13. Change the model number in the <string> line 60 to be your model number which we found above. Mine is K1/S, so my line 60 reads: <string>K1/s</string>
14. Save the file and restart iSync
15 Your phone should show up as supported now.
I hope this helps. I have not tried to sync calendars, but Address Book seems to work fine.

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I have a T-Mobile Motorola RAZR V3 mobile phone, & I'm trying to sync it with iSync, but after I paired my phone with my PowerBook it keeps saying "not connected" & refuses to connect. It synced fine under Tiger & fine under Leopard when I ran the upgrade install, but after I recently ran an archive & install to correct a few other issues now my phone won't sync.
Any help would be much appreciated.
Thanks!
Nate

I talked with my provider (T-Mobile) & after a simple update to my phone everything worked! I'm all set!

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Although I was able to sync my Motorola W755 cellphone with my Macbook under 10.5xxx and even the early versions of 10.6 (using a third-party plugin), it seems that 10.6.2 has broken that. I can sync contacts by not calendar events (iCal.) Has anybody written a workaround for this? It's pretty important to have my calendar in my phone. The plug-in is where it should be. I've even tried reinstalling it. I also tried using Time Machine to restore it. Alas, I can no longer sync the calendar. (Weird that I can sync contacts but not the calendar.) Looking forward to finding someone who can help. Thank you.
Reply With Quote

I must politely take issue with your assertion that nothing in 10.6.2 would break a plug-in for a Motorola phone, because something certainly changed when I upgraded from 10.6.1
You're assuming something changed from Apple's end. What about the data you're trying to sync. That could've changed.
iSync itself has not changed at all since Mac OS X 10.6 came out. There were no changes to iSync in 10.6.1 or in 10.6.2. It's exactly the same version and build number.
I've repaired permissions to no effect. Is there something else I could try?
Have you tried resetting the sync history in iSync's preferences? Or resetting sync services by alt-clicking the Sync menu bar item?
Often unexplained syncing issues are the result of corruption occurring in one or more contacts or calendars.
If you have multiple calendars set to sync in iSync, try only syncing one at a time until you find the one that causes it to fail.
Then export this calendar from iCal, delete it then re-import it. This export/import process often fixes corruption in events.
What does the iSync log (Window menu in iSync) report when it tries to sync the calendar?

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USB Bus recognizes our new Verizon cell phone. We selected phone based on Apple's Compatibility chart listing this phone as compatible with iSync. We have had NO luck in getting iSync to recognize the existance of this phone using USB. When setting up Bluetooth, the system sees the phone - but will not connect to it. What is wrong? Using Mac OS X Version 10.4.9 and iSync version 2.4 (501.2)
This problem is the same on both of our laptops.

Try Windows 8 drivers from Boot Camp: System requirements for Microsoft Windows operating systems - Apple Support for your specific Mac.
Also, on the OSX side look in About This Mac -> More Info -> System Report -> Bluetooth and post the hardware information so non-Apple drivers can also be located/tested.

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Hi.!
I have Motozine ZN5 which I want to connect with my Arch box via USB so that I can transfer files,SMS etc. between the two.I tried out Wammu but it couldn't detect my phone.I can see my phone listed when I run lsusb command.How do I go about from here.?

Thanks for quick responses.
I tried connecting as a mass storage device.Here is the relevant part of dmesg output:
usb 1-5: new high speed USB device using ehci_hcd and address 2
usb 1-5: configuration #1 chosen from 1 choice
Initializing USB Mass Storage driver...
scsi2 : SCSI emulation for USB Mass Storage devices
usbcore: registered new interface driver usb-storage
USB Mass Storage support registered.
usb-storage: device found at 2
usb-storage: waiting for device to settle before scanning
scsi 2:0:0:0: Direct-Access Motorola MSnc. 0101 PQ: 0 ANSI: 2
sd 2:0:0:0: [sdb] Attached SCSI removable disk
sd 2:0:0:0: Attached scsi generic sg2 type 0
scsi 2:0:0:1: Direct-Access Motorola MSnc. 0101 PQ: 0 ANSI: 2
sd 2:0:0:1: [sdc] Attached SCSI removable disk
sd 2:0:0:1: Attached scsi generic sg3 type 0
usb-storage: device scan complete
sd 2:0:0:1: [sdc] 804324 512-byte hardware sectors (412 MB)
sd 2:0:0:1: [sdc] Write Protect is off
sd 2:0:0:1: [sdc] Mode Sense: 03 00 00 00
sd 2:0:0:1: [sdc] Assuming drive cache: write through
sd 2:0:0:0: [sdb] 3920639 512-byte hardware sectors (2007 MB)
sd 2:0:0:0: [sdb] Write Protect is off
sd 2:0:0:0: [sdb] Mode Sense: 03 00 00 00
sd 2:0:0:0: [sdb] Assuming drive cache: write through
sd 2:0:0:1: [sdc] 804324 512-byte hardware sectors (412 MB)
sd 2:0:0:1: [sdc] Write Protect is off
sd 2:0:0:1: [sdc] Mode Sense: 03 00 00 00
sd 2:0:0:1: [sdc] Assuming drive cache: write through
sdc:
sd 2:0:0:0: [sdb] 3920639 512-byte hardware sectors (2007 MB)
sd 2:0:0:0: [sdb] Write Protect is off
sd 2:0:0:0: [sdb] Mode Sense: 03 00 00 00
sd 2:0:0:0: [sdb] Assuming drive cache: write through
sdb:
usb 1-5: reset high speed USB device using ehci_hcd and address 2
sd 2:0:0:0: [sdb] Device not ready: Sense Key : 0x2 [current]
sd 2:0:0:0: [sdb] Device not ready: ASC=0x3a ASCQ=0x0
end_request: I/O error, dev sdb, sector 3920384
Buffer I/O error on device sdb, logical block 3920384
sd 2:0:0:0: [sdb] Device not ready: Sense Key : 0x2 [current]
sd 2:0:0:0: [sdb] Device not ready: ASC=0x3a ASCQ=0x0
end_request: I/O error, dev sdb, sector 3920385
Buffer I/O error on device sdb, logical block 3920385
Buffer I/O error on device sdb, logical block 3920386
Buffer I/O error on device sdb, logical block 3920387
Buffer I/O error on device sdb, logical block 3920388
Buffer I/O error on device sdb, logical block 3920389
Buffer I/O error on device sdb, logical block 3920390
Buffer I/O error on device sdb, logical block 3920391
sd 2:0:0:1: [sdc] Device not ready: Sense Key : 0x2 [current]
sd 2:0:0:1: [sdc] Device not ready: ASC=0x3a ASCQ=0x0
end_request: I/O error, dev sdc, sector 804308
Buffer I/O error on device sdc, logical block 201077
usbcore: registered new interface driver usbserial
usbserial: USB Serial support registered for generic
usbcore: registered new interface driver usbserial_generic
usbserial: USB Serial Driver core
Here, /dev/sdb is my memory card and /dev/sdc is phone memory.
When I run either mount /dev/sdb /mnt/phone or mount /dev/sdc /mnt/phone, it says "mount: No medium found".
@Mr Green:
Here is the link to phone specs page:
http://www.motorola.com/motoinfo/produc … jectId=242
OR
http://www.gsmarena.com/motorola_zn5-2432.php
@Square:
Thanks, but mine's a GSM phone.

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Connecting Motorola E815 to iSync

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