Connecting mouse and keyboard

I have just bought a HP Pavilion 23 all in one computer and model 23p110 and cannot get the mouse and keyboard to connect to the computer. I bought the floor model and they didn't have the directions so if there is directions on what to do It would be greatly appreciated. I've changed the batteries as well. Thanks

Bluetooth Problems on Yosemite (Solution: 'Turn Wifi Off' then on again)
If you can not connect/reconnect your bluetooth devices, try "Turn Wifi Off". It seems to 'wake up' the bluetooth and then my devices reconnect.
In my case, after sleep/wake of my MacBook, my bluetooth keyboard & speaker would NOT reconnect. When I 'Turn Wifi Off" my bluetooth starts working again and my bluetooth keyboard & speaker immediately reconnect. I also read on some non-Apple.com forum that sometimes 'Turn Wifi Off' on yosemite makes bluetooth start working again. Other times, 'Turn Wifi Off' followed by 'Turn Wifi' On makes bluetooth start working again.
In my case, whenever I can not get my bluetooth devices to connect/reconnect to my MacBook, I simply "Turn Wifi Off" and it immediately connects.
Please REPLY to the following post if 'Turn Wifi Off' fixes your bluetooth connect/reconnect problems!
>>> Reply here >>> Bluetooth Problems on Yosemite (Solution: 'Turn Wifi Off' then on again)
Thank You.
P.S. I'm guessing that with the 'Handoff a.k.a. Continuity' enhancements to Yosemeti, which uses Bluetooth to dynamically enable iOS devices to coordinate workflows with MacBooks, that Handoff's dynamic explolitation of bluetooth behind the scenes, which introduces a somewhat new style of load/usage on Bluetooth, that it has messed up the way Bluetooth is managed in Yosemite. I'm guessing that Apple is aware of this and will fix it eventually. Until then, "Turn Wi-Fi Off" seems to do the trick for me when I want to 'wake up' my MacBook's bluetooth and get my external devices connected again.
Bluetooth Problems on Yosemite (Solution: 'Turn Wifi Off' then on again)

Similar Messages

TS3048 Bluetooth and USB ports aren't working can't connect mouse or keyboard.

Bluetooth and USB ports aren't working, so am unable to use Imac past turning it on. There's no way to connect mouse or keyboard, it started right after a software update for Maverick (OS X bash Update 1.0 – OS X Mavericks), bluetooth symbol not showing in the task bar at all.

Hi SBrwn,
Thanks for visiting Apple Support Communities.
The symptom you're describing can be frustrating to troubleshoot as our options are limited. I do suggest resetting the System Management Controller (SMC) if you have not already. This step can help you regain use of USB and Bluetooth.
Follow these steps to reset the SMC on your iMac:
Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve
Shut down the computer. [by holding down the power button]
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer.
You can find these steps and more information at this link:
Intel-based Macs: Resetting the System Management Controller (SMC)
All the best,
Jeremy

TS3048 turned off my desktop mac, now both my mouse and keyboard are not connected. i am not logged in yet as well, dont know what to do ?

turned off my desktop mac, now both my mouse and keyboard are not connected. i am not logged in yet as well, dont know what to do ?

Try resetting the SMC (no peripherals required).
Barry

Wireless mouse and keyboard won't connect.

I have a windows 7 computer and a wireless keyboard and mouse which connect to one usb receiver.
I was on the computer and suddenly both my mouse and keyboard stopped working.
The mouse lights up a red light but doesn't work. The computer says it can't recognize the receiver.
The usb receiver doesn't have a connect button. Perhaps the button is a sensor type, but it doesn't seem to make a light turn on.
Perhaps it doesn't work because i touched it with my foot. Please help

It would help me greatly if you identified your TouchSmart PC.
How to identify an HP TouchSmart PC.
Had you considered temporarily connecting a USB mouse and keyboard to enable you to install the original drivers from the Recovery Manager?
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Not responsive wireless mouse and keyboard, No internet/wifi and Bluetooth connection.

Hi,
I need help as both my wireless mouse and wireless keyboard are totally no responsive and I replaced them with fresh new batteries. My wifi/internet connection is offline too. My Bluetooth signal is the Bluetooth with jagged lines "Bluetooth offline". I tried to disconnect all my USB devices and restarted. I tried the methods listed here but to no avail.
Yesterday afternoon there was a lightning in the skies and it caused blackout throughout my whole house. So it might be due to the power surge from the Lightning but all my other devices like my iPhone and modem router are working fine. I restarted the router too. It was fine the whole evening till nighttime yesterday. This morning I woke up, I can't do anything at all.

First thing to try is resetting the PRAM per the instructions below. If that does not work then please use the instructions on how to connect a Bluetooth mouse and keyboard below.
iMac SMC and PRAM reset
Troubleshooting wireless mouse and keyboard issues - Apple Support

Problems with bluetooth connection to wireless mouse and keyboard

I am using a mac book (aluminium) with 10.6.4 with a Cinema Display and a wireless keyboard and mouse. My time capsule is located only 1 meter away from the mac book and every time the automatic sync starts my mouse and keyboard do not repsond anymore. It seems that the bluetooth connection is somehow heavily loaded due to the network traffic. I have updated all devices and restarted the computer several times. It always keeps on doing that. Any help?

philip_axmann wrote:
every time the automatic sync starts my mouse and keyboard do not repsond anymore.
what you are seeing is called _*wireless interference*_.
change the channel your TC broadcasts on.
JGG
edited by the Jolly Green Giant (where Green stands for environmentally friendly)

Wireless Mouse and keyboard have lost connectivity with iMac?

Computer turned off for a week. Restarted, and wireless mouse and keyboard no longer connected to computer. Help please

Hello Pompoo220s,
It is certainly difficult to use the computer if your wireless keyboard and mouse do not connect or stay connected. I found a few resources I recommend for this issue.
I recommend reviewing this article first:
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
If the issue persists, I recommend reviewing the section titled "Top troubleshooting tips" in the article below. Step 9 specifically stands out to me for the issue you described:
9. Restart your computer
Sometimes a simple restart of your Mac is all it takes to get things running smoothly again. You may also want to try resetting your computer's PRAM and NVRAM.
Bluetooth Quick Assist
http://support.apple.com/kb/ht1153
Thank you for using Apple Support Communities.
Best,
Sheila M.

Brand new IMac 27 bluetooth mouse and keyboard not connecting for eight minutes after start up.

I have a new imac 27 that has worked flawlessly for three weeks.
All of a sudden, when starting up the mac boots fine but the bluetooth mouse and keyboard are non responsive. This state is maintained for between 7 and 8 minutes then both mouse and keyboard start working and continue doing so for the rest of the day....until the next restart and the whole saga repeats itself.
Both sets of batteries are fully charged.
I have scoured different sites and tried any suggestion that made any sense, to no avail. All I am able to do at the moment is to do the time, wait the 7 to 8 mins. and then all's good.
My first Mac and this is very annoying especially as Apple must be aware of this issue but no solution is forthcoming!
Any suggestions/workarounds would be great.
Thanks

if you are using rechargeable batteries sometimes they don't stay charged for as long as they should try using alkalaine batteries and see if the issue still persists.
also try doing an SMC reset, the following article tells how to do this:
http://support.apple.com/kb/HT3964

Bluetooth mouse and keyboard go off exactly the same time, and don't connect agian after ive installed the mac os x 10.8 updates please fix this apple

After Installing the mac os x update for 10.6.8 ive recentley in the last couple of days the bluetooth mouse and keyboard going off at the same time ive looked at some help but i feel like this is a software bug after installing so any other suggetions than taking it into an Apple Store,
I hope apple fixthis problem in there next patch update.

Hi,
Welcome to the  Discussions
Does the App launch form the Applications Folder rather than the DOCK ?
The icons in the DOCK are links to the App. Sometimes this link can get broken.
8:37 PM Sunday; December 27, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Connecting wireless mouse and keyboard on Pavilion 23 with microsoft 8.1.

This is a new computer and mouse and keyboard were working for a few days. The batteries are brand new in each devise.
The touch screen is operatioal. The mouse and keybourd came with the hp computer.

Hello Consolidated,
I understand that you are experiencing an issue getting your wireless keyboard and mouse to work on your HP Pavilion 23 running Windows 8.1. I am providing you with an HP Support document: Wireless Keyboard and Mouse Troubleshooting, which will walk you through the troubleshooting steps specific to resolving wireless keyboard and mouse issues. Also, do not fret over the fact that the top operating system is Windows 8 in this document the steps for Windows 8 is the exact same as Windows 8.1.
Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Problem with xfce and/or mouse and keyboard

Hi!
Two days ago I've turned on my laptop with Arch and the display manager Slim has frozen immediately. Later on Single-User mode I've uninstalled it. Now in normal mode when I type "startxfce4" everything is showing up, but the mouse and keyboard don't work. I know it's not frozen, because animation of mouse and CPU Frequency Monitor is on.
Strange fact is that laptop is not connecting with the Internet, so now I don't know where the problem is.
It's happening when I start xfce both from user and super user.
Just before those troubles I've updated everything with "pacman -Syu", but I haven't seen anything strange. Also the computer could have been roughly turned off (by unplugging power supply), when was turning on.
Thanks,
Gaba

Sorry for not replying, but I didn't have access to my laptop by this time.
On grub I have only normal mode and 'fallback' mode, so I have result from 'journalctl' from normal mode.
I'm sending the fragment of this file where you can see everything after I typed 'startxfce4' in console:
http://codepad.org/8pYIj8qC
I see that something is wrong, but after some attempts I don't know how to fix this ^^
Edit:
Oh, I forgot to write, that I've tried activate some drivers from 'lspci -k' (there were no "Kernel driver in use:..." in almost every device), but it didn't fi anything.
Last edited by gargoyle (2015-03-15 23:20:18)

USB mouse and keyboard don't work on HP Pavilion g7 2203sd, Windows 8.1.

It is not possible to use a USB mouse or keyboard on the HP Pavilion g7 2203sd notebook running Windows 8.1.
A wireless mouse used to work (already some time ago), but now wired or wireless mouse and keyboard don't work any more.
I have tried removing USB devices in the Windows Device Manager and let Windows detect them again, but it does not work.
I read somewhere that it might have to do with the xHCI USB controller that is installed.
I tried removing that and connecting the USB mouse but no succes.
I also looked for driver updates or something to disbale in the BIOS (like xHCI), but nothing found for that.
Can anybody help me with this problem.
Thanks!

Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are having issues with the Keyboard on your Notebook.
We will surely assist you with this.
Let’s start with a questions.
1. Was there any liquid split on the Notebook Keyboard
2. Is there any Dust settled on the Notebook Keyboard
3. Are there any Keys which are fallen off / Any Keys which are loose
Troubleshooting:
Step 01. Could you please check and verify if External Keyboard works fine or not?
Note: Please click on the below shown link to find more troubleshooting steps
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03738933&tmp_task=solveCategory&cc=us&dlc=en&lc...
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
I work on behalf of HP

Wireless mouse and Keyboard Issue after closing the lid - external display

Can anyone give any insight. Recent purchase of a new Late 2008 15" MBP. I have connected it to an external 24" Apple monitor on my desk and use a wireless mouse and wireless keyboard on my desk top. I have configured the laptop to wake on bluetooth devices. So here is the problem: The laptop when the lid is up recognizes the bluetooth keyboard and mouse. I close the lid/screen. Laptop powers down... the after several seconds I move the mouse and the laptop comes alive... But after that there are no bluetooth devices attached. When I use the mouse, I get "connection lost" with a white figure of the mighty mouse on the screen. The wireless keyboard is not there and I have to open the lid and manually find the mouse and reconnect. The keyboard seems to work however....
Apple..... any thoughts..... anyone?????

Hi Stentdoc; I'm thinking, 'connection lost ~= sorta low AA batteries in the Mighty Mouse? (I would put in fresh AA batteries in the mouse and keyboard, to eliminate as an issue that the 'connection lost' is due to low batt voltage; that this is causing the failure to wake.) ... then, in System Preferences > Hardware > Energy Saver, settings for Power Adapter > Sleep, set to "never" for "Put the computer to sleep when it is inactive for ..." to eliminate that as a conflict when trying to wake with bluetooth from sleep induced by closing the lid ...
Check your current "Sleep" setup (I left my MBP as "3")
go to Utilities > Terminal
After you launch Terminal, the first step is to determine which sleep mode your Mac is currently using. You can both view and change the sleep mode using the Unix program pmset. To see your current settings, type (or, copy and paste)
pmset -g | grep hibernatemode
press 'enter'
You should see something like this:
$ pmset -g | grep hibernatemode
hibernatemode 3
So your machine is using mode 3 ... thanks to the documentation for the handy Deep Sleep Dashboard widget, which puts your machine immediately into hibernation mode (so you don’t have to yank all the power sources to invoke it):
* 0 - Old style sleep mode, with RAM powered on while sleeping, safe sleep disabled, and super-fast wake.
* 1 - Hibernation mode, with RAM contents written to disk, system totally shut down while “sleeping,” and slower wake up, due to reading the contents of RAM off the hard drive.
* 3 - The default mode on machines introduced since about fall 2005. RAM is powered on while sleeping, but RAM contents are also written to disk before sleeping. In the event of total power loss, the system enters hibernation mode automatically.
also, I enabled this (to change back, input "lidwake 1":
go to Utilities > Terminal
type in sudo pmset lidwake 0 then "enter"
it will ask for your password. type it in, that's it!
Now, when your computer is sleeping with the lid closed, when you open the lid nothing happens until you press any key ... nice: keeps it off when accidentally opened, like in a backpack?
WARNING: Improper use of the sudo command could lead to data loss
or the deletion of important system files. Please double-check your
typing when using sudo. Type "man sudo" for more information.
To proceed, enter your password, or type Ctrl-C to abort.

Mac mini loses mouse and keyboard after sleep.

Hi Everyone:
I recently bought my Mom one of the new Mac mini (I'm a PowerBook user myself), and she's running into some puzzling problems which, while minor, are sufficiently annoying as to confuse poor old Mom.
The system egnrally runs fine after you turn it on, until it goes to sleep. After some undefined period in sleep mode, the Mac mini appears to "lose" the USB keyboard and mouse which is plugged into it. If you press a mouse button or a keyboard key a few minutes within the system going to sleep, the system will wake up and both will work. If you wait a longer period of time (say, 20 minutes or longer, although I haven't sat and timed it at all), pressing any key or mouse button does nothing, and you have to wake it from sleep by using the power button. Once awake, the keyboard and mouse do nothing. The only way to get them back is to unplug both of them (the mouse is chained through the keyboard as the other Mac mini USB slot is used by Mom's UPS), and plug them back in so the Mac mini can re-detect them on the bus, after which everything is happy again until the system has been asleep for too long.
Has anyone experienced this? Both the mouse and keyboard are genuine IBM (as in: made by International Business Machines), although are several years old (I bought them when I worked for IBM, and IIRC they were amongst the first models of USB keyboards and mice that IBM offered, if not the first).
In the interm, I've lent Mom my Apple Bluetooth mouse and keyboard, which has (as you would expect) worked flawlessly. This problem may "solve" itself -- I'm hoping to take Mom out later this week to buy her own Apple Bluetooth mouse and keyboard at the Apple Store.
The other problem, however, isn't as easy (or necessarily as cheap) to fix. Again after the system has been asleep for some time, it often (but not always) changing the resolution of the monitor when it wakes up. I have the mini set to use a reasonable 1024*768, but sometimes when it awakes it will suddenly be set to 800*600 or 832*624. Sure, you can change it back, but that's major surgury for Mom (and I'm moving cross-country next week, and won't be able to just "drop by" to fix system problems). The monitor is an Ambra SVGA model (Ambra was a brand-name of inexpensive PCs that IBM sold some years ago), and never had any such problems on her last (Intel-based) system the mini is replacing.
The whole purpose of the Mac mini is to "bring your own" Keyboard, Mouse, and Monitor -- but in our case the keyboard and mouse don't work at all after sleep, and the monitors resolution gets dynamically changed after sleep. Has anyone else encountered this situations, or any solutions? TIA!
Brad BARCLAY

Hey Jan:
I've seen quite a few posts in this regard with non-Apple mice and keyboard.
Well, the mouse and keyboard are quite old -- it could be that they're having a problem dealing with identifying themselves on the USB bus during sleep, or aren't identifying themselves fast enough at wake time. I'll just have to replace them I guess.
I've never seen a sleep resolution switching problem except on a VGA adapter to DVI connection to an old tube monitor.
Well, this is a pretty vanilla CRT monitor circa about 1999, so yeah -- it could once again be an age issue, and the fact that there is a DVI -> VGA adapter involved in the middle.
For worrying about fixing Mom's Mac, setup her remote VNC software (Apple Remote Desktop Client) and use the free Chicken of the VNC admin program.
I am quite familiar with VNC. As much admin as possible will be done by SSH, but I will have VNC in place before I leave. The big problem is going to be the fact that I'm going to be several timezones (and over 4000 km) away, so I won't necessarily be available at a moments notice to help her with this sort of thing.
The CRT issue we might just have to deal with by having her always run it at 800*600 (I don't think she'd really notice the difference, and as her eyes aren't what they once used to be, the slight size increase may be more confortable for her in the long run) until such time they she can afford to buy a nicer display (I did my duty as a son buying her the Mac mini and an iSight camera -- she has to take care of the rest ).
Yaz.

TS3048 I am usng a bluetooth keyboard with my Mac and some of the keys are not working. They are the numbers 1 through 9. I have gone through the troubleshooting for mouse and keyboard and everything looks good. How can I get them to work again?

Hi, I am using a Mac computer that my husband set up. I have worked on it recently with no problems. Today, I am having problems with the bluetooth keyboard not working properly. The numbers 1 through 9 do not work. I have gone through troubleshooting wireless mouse and keyboard issues and everything looks good. Except, when I check the keys on the keyboard viewer, these keys still do not work. The webpage guides me through and at this point I do not know what to do next, because the keyboard is still not working properly. I sure hope there are some experienced people in the community to help me. What should I do?

Hi:
I wish my suggestion had gotten you further.
I do suggest you try to connect the keyboard again. The request for a number is a step in it trying to pair. If it gets by the number, it sometimes takes a little while to get connected. If you are unable to get it connected and want a new one, I have been using Apple Bluetooth keyboards for years - and I like them. The one I have (the newest model) only uses two batteries and is very thin.
Speaking of batteries, if you are not already doing so, you might consider rechargeables. I have a drawer full of them and use a 15 minute charger. I go tired of buying batteries and rechargeables are environmentally friendly to boot. At the moment, I use 2450 mAh Energizers and a 15 minute Energizer charger (all purchased new on eBay at a very reasonable price).
I am far from an iPad "expert," although I have one. If my suggestion below does not help, post your question in a separate thread in the iPad forum.
I had a terrible time syncing my iCal on my Mac with my iPad iCal (confusing - hopefully it makes sense). I quit using iCloud as that added to the confusion. There is a facility to one-time sync items. When you connect your computer to your iPad, iTunes opens. The system begins a process (automatic backup and so on). After it finishes, you can click on "info." At the bottom of the screen, there is an advanced section. You can select any of the items and then force it to sync. The iCal information from your computer would be deposited on the iPad.
After all that, I do not use a Google calendar so the information may be worthless to you.
If you want to reset the iPad to factory settings, you can do that when it is connected to iTunes (one of the options). Me being me, I try never to erase anything.
Barry
Message was edited by: Barry Hemphill

Connecting mouse and keyboard

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