Connecting my HP 8500A all in one to my HP all in one Desk top

I have completely set up my new computer which is a HP 18 all in one.  I currently have a HP8500A Officejet Pro printer.  I have checked all mu connections and I see it in the Device sections of setup, however, I must be doing something wrong because I can not print.  I am not sure if I need new drivers or what must be done to make it work, can someone give me some advice?
Thanks in advance for any support in my hour of need.
Les1918

Hi @Les1918 , and welcome to the HP Forums!
I see you are experiencing print functionality issues.  I would like to help!
I'd recommend starting with a power reset.  Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also recommend downloading and running the HP Print and Scan Doctor.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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