Connecting my iMac to my Hughesnet modem?

Can someone please help me to connect my iMac to my Hughesnet modem? The tech who installed my Hughesnet said he could not get my computer to recognize my modem and Apple said that I had to pay to get help. If someone could please help, I would appreciate it? Thank you.

I think that it might be because the same IP address was used for the configuration they used when we were in town? Could that be?
I tend not to think so, unless they gave it to somebody else... how long ago was it setup in town?
Yes I am still at that version. This is a computer given to us by my late mother-in-law.
You can take it to the larest OSX 10.4 with...
The combo update for Intel-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateintel.html
Repair Permissions afterwords, reboot.

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    Csound1--
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