Connecting my officejet j4580 to my wireless sony laptop

trying to connect my wireless sony laptop with windows 7 system to my officejet j4580 all in one...error message is "no connection. not connected to computer"  where am i supposed to plug in my j4580 usb cord? the router or laptop?

Hi,
Based on the following link, your printer ONLY has USB connection therefore you have to connect it to your laptop
   http://h10010.www1.hp.com/wwpc/ca/en/sm/WF06b/18972-18972-238444-3328086-3328086-3645081-3645101.htm...
HP ePrint
No
Standard connectivity
1 Hi-Speed USB 2.0
Optional connectivity
None
You have to buy more hardware to be able to put the printer to your home network.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Similar Messages

  • Wireless and the HP Officejet J4580 All-in-One

    I'd like to know if it's possible to connect an HP Officejet J4580 to a wireless network, and if so, how to go about it.
    The documentation provided with my All-in-One indicates it's possible, but refers to a "Wireless Connection Guide", which was not included with my product. The only references I can find to this particular model and wireless connections on the HP website seem to indicate it can only be connected wirelessly to a Mac.
    I'm running Windows Vista (32-bit) on an HP Pavilion laptop, with a Linksys WRT54G router. There is one other computer connected to the wireless network (a Gateway PC running Vista 64-bit, if that's relevant).
    I watched the video in the stickied thread above, regarding how to connect an All-in-One to a network in Windows XP, but 1) I wasn't given the wireless option during installation (bummer), 2) I'm not really excited about the prospect of installing ALL their fluff software to get this thing working, and 3) I'm not running XP (also kind of a bummer, but whaddyagonnado).
    I'd also like to mention that my product didn't come with the USB cable necessary to connect it to my computer. The simple set-up directions imply that this cord was only shipped with the J4680 model, along with the aforementioned "Wireless Connection Guide".  
    Is this true? Why on earth would HP neglect to include necessary hardware AND neglect to supply an alternative method? That just strikes me as bad customer service.
    Any assistance or commiseration you can offer will be appreciated! Thanks for your time!
    Burke
    This question was solved.
    View Solution.

    DRgn83,
    You need an Ethernet cable.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • How do I make my hp J4580 printer print wirelessly from my mac 10.7.5 laptop

    Hi,
    I would like to make my HP J4580 all in one printer wirless.  I have a mac 10.7.5 laptop.  I have read the other posts and it appears to be possible but I can't figure out how to do it.  One of the posts said you need an Ethernet cable, however, there is no place on the back of the J4580 printer to hook up an Ethernet cable.  I tried hooking up the USB cable that came with my printer to my new comcast modem that has wireless, however, that did not work.  I do have sharing on.  
    1.  Is it possible?
    2.  If so, how exactly is it done?  Since I'm not that computer savvy, I do need step by step directions.
    I copied this from one of your other posts.  The back of my computer is exactly the same.
    Thank you,
    HR

    Hi hrsre,
    I understand you're wondering if you can make your Officejet J4580 printer work wirelessly or wired via Ethernet. I will certainly do my best to answer this for you.
    The printer you have does not have any wireless capabilities. If an HP printer does not come with wireless capabilities there is no way to make it such. What I would recommend at this point if you're adamant that you have a wireless printer is to call HP Tech Support for your area and inquire about the out of warranty trade in and trade up program to see what sort of wireless printer they can get to you.
    Hope this helps, have a great day!!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • Cant WiFi connect HP Officejet Pro 8600 e-All-in-One Printer to internet

    I cant WiFi connect HP Officejet Pro 8600 e-All-in-One Printer to internet... at least I think that is the problem. I have followed all the instructions on HP Print and Scan Doctor as well as Troubleshoot HP Installation Failure. My router is running fine for everything else and I have entered the static address for the printer into the router.  It appears that my printer believes it is connected to my WiFi (Ihave WPS it multiple times), but when I type it's IP address into my IE nothing shows up. My router doesn't appear to see the printer either. I have the latest driver installed on my computer. I suspect this may be a router issue: new router Asus Double 450 Mbps  N Router (Dual band - but it appears my router is using the 2.4Hz band to communicate with WPS). Windows 7 64. 
    Any help is appreciated!
    This question was solved.
    View Solution.

    Hello NRHII,
    Welcome to the HP Forums!
    I understand you're unable to connect the Officejet 8600 over a wireless connection. I will do my best to assist you! I would recommend power cycling the router, printer and computer:
    1) Turn off your printer
    2) Disconnect the power cord from the back of the router
    3) Restart your computer
    4) Wait less than 60 seconds, plug the power cord back into the router
    5) Turn your printer back on, wait for the computer to turn on
    Is the wireless light blinking on your printer? If so, please reconnect the wireless on your printer by using the wireless setup wizard: (This information is stated here.)
    On the printer touch screen, touch the Right Arrow ( ) to display the second navigation screen.
    Touch the Setup icon ( ).
    Touch Network , touch Wireless Setup Wizard , and then touch Continue . The printer searches for available networks.
    Touch the name of your network, and then touch OK .
    If prompted, enter the network password, and then touch OK . The printer connects to the network.
    Also, as I was typing this post TreeFrog posted some great information to follow.
    Have you followed this entire HP document on Printer Does Not Maintain Wireless Connection? If not, follow this document. Please post your results, as I will be looking forward to hearing from you.
    Have a great day!
    I worked on behalf of HP.

  • Wireless Printing on Officejet J4580 AiO

    I have an HP Officejet J4580 All-in-One wired to a desktop computer that runs XP. I connected a Netgear 108 Mbps Wireless Firewall Router WGT624 v3 to the desktop. I have an HP Pavilion dv7-1243cl Entertainment Notebook PC (runs Vista) that I want to print wirelessly from. I loaded the HP Officejet software onto the laptop. It loaded okay with no error messages. When I print from the laptop it looks like the printer software goes through what it needs to go through but it never "gets" to the printer and prints. Any suggestions? Thank you! Let me know if you need more info.
    Randa

    You need to make sure the printer attached to the desktop is shared, from your laptop go the the name or ip address of the desktop system example from notebook open my computer and in the address bar type \\desktop if all of your sharing is ok you should see what is shared and should see the printer.  That is the printer that you want to add as your default printer on your notebook.  What you have done is installed the software on your notebook and to print to the printer you will need to disconnect the cable from the desktop plug it into your notebook and everything should print fine...
    There are steps on how to configure a network printer port but for most users just go to the shared printer and add it to your other system set as default and as long as the desktop is powered up and printer connected you should be able to print remotely...

  • HP 8600 OfficeJet continues to lose wireless connection

    Hello - I just purchased this printer for the purpose of wireless printing from my iPad, iMac, iPhone, and the fact that the old HP was several years old and beginning to not work correctly. So the Windows Xp is also a factor in printing. The iPad, iMac, and iPhone did recognize the printer the first time and printed what I sent as a test. I read through the set up that is quite simple. The first time every device connected and was able to print to the printer. I even set up emails that would be used to send to the printer when I am away. This all tested out correctly. It is a secure network (entered my SSID key that was accepted) and if I have to use this printer on an unsecure network I'll take it back to the store. **** The very next day nothing worked because the printer lost the wireless connection. I went through the set up again to re-establish the connection. That worked fine. **** Even still the next day after doing all of that the printer was again not printing because it was not recognizing the wireless. I tried numerous things and as of this posting the printer will not work wirelessly or USB connected. I rebooted the router, computer (Windows xp), and printer. I went through the install again and the printer says it's connected. I do notice that the 'fan' that shows the wireless (blue light at bottom right) is off but the blue light is on. The power button light also flickers off and on. So, back to running all the set up and re-installs. I did this several times and pulled the USB plug when instructed by the set up. Still nothing. I also went through the printer to do the troubleshooting that the help suggests and the displays and reports are showing nothing that says the printer is not connected. The report actually says the wireless connection is working. None of the other devices that are wireless have ever had a problem on this router. Those work just fine. I read through this forum and didn't see anything that looked like the problem I am experiencing. What next? Thank you Daria This is the set up: Hp Officejet 8600 wireless printer Windows XP SP3 DirectTV DSL wireless router

    It seems that any little glitch, power loss, no paper etc, causes a major search on how to restore my HP Officejet Pro 8600 to wireless internet connectivity. (Networked with IMac and another PC with windows)Is there a reason that this happens and therefore a standard correction?

  • I just set up the airport wireless modem - with a comcast internet router - all wireless device connect seemlessly (3 Iphones, Mac Air, and a Sony Laptop) but my IPAD 1 no longer connects.  It tries to but never connects.  I have reset it and have utility

    I just set up the airport wireless modem - with a comcast internet router - all wireless device connect seemlessly (3 Iphones, Mac Air, and a Sony Laptop) but my IPAD 1 no longer connects.  It tries to but never connects.  I have reset it and have airprot utility app downloaded on my IPAD - it shows the modem and the internet no connected?

    Do you mean an Airport Extreme Base Station connected to a Comcast Modem?

  • HP Officejet Pro 8500 a910 wireless connectivity issues?

    I have a HP Officejet Pro 8500 a910 and It was working fine. I got a new router and it was still working fine. Second night of having everything set up it stops working and  shows as offline on my computer. It will print information about the printer from thecomputor but will not print out any other documents.

    I'm having the same issues. In my case, first I updated my MacBook Pro to OS X 10 Mavericks. A few days ago, the Actiontec gateway router provided by my ISP Frontier Communications ceased to function. Frontier sent a Netgear 7550 gateway router to replace it. I installed it according to directions. My email capability and home network went down. Frontier helped to restore the email but the techs I worked with couldn't figure out what to do to restore my wireless network. The router's setup would not allow me to replace the WPA Shared Key with the wireless network password I used previously. So, I updated the ASUS range extender and all the wireless devices that were on my home network with the new WPA key. Both printers, the Officejet Pro 8500A 910 and a Brother wireless laser, will not network. The Officejet blue wireless icon no longer lights up. I uninstalled the Officejet's software and then downloaded and installed the latest software and drivers for the Officejet Pro 8500A 910.  The HP  Network Configuration printout indicates that its network status is ready and the active connection type is wireless. I had it connected to my Mac with a USB cable so I could reinstall the software and drivers. When I disconnected the cable, I lost connection to the Officejet and couldn't print. the HP utility could not establish a wireless connection even though I did input all the new router settings. The Officejet thinks it's wireless but it isn't. I can only conclude that my Officjet is delusional. It's not all that old, but could it be ready for the all-in-one graveyard?

  • Wired and Wireless Connections to OfficeJet 8620?

    We have a small wired Ethernet network.  We are planning to install an HP OfficeJet 8620 multi-function printer tomorrow.  I understand that for a wired-only Ethernet network, I would just connect the OfficeJet to our router, then install the drivers on each workstation.
    Unfortunately, our situation is more complicated than that.  Several people want to use wireless devices to print to the OfficeJet 8620.  We have a working wireless network in place, and the wireless devices are able to access it without problem..
    All devices on the network (wired and wireless) use the same router, which has both wired Ethernet ports and wireless capability.  So, everything is on the same network, going through the same router.
    From reading the 8620 documentation, it looks like you can only have a wired OR a wireless connection, but not both.  Apparently connecting a CAT-5 cable to the Ethernet port on the printer disables the wireless capability of the printer.
    If that is correct, what can we do to enable both wired computers and wireless mobile devices to print to the 8620, given the network structure I have described above?
    Thanks very much for any assistance you can offer.
    This question was solved.
    View Solution.

    Hi,
    You can setup as shown on page #7 of tyhe following guide:
          http://www.hp.com/ctg/Manual/c00389927.pdf 
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Wireless connection for officejet 4500

    I just replaced my router and now I'm having problems reconnecting my officejet 4500.

    Well on this printer you go into the front panel setup which you would hit the setup rench symbol to the right of the machine than find network  and then under network setting you will see wireless setup wizard when you select that option then to put in the passphase you do it like texting you keep pushing the number until it turn into a letter or number for you so it like texting when you put in the passphase.  Now the passphase was setup when you got the new router so if you don't remember it contact the router company or it may be on the router and you put in the front panel like texting. I attached a document on how to reconnect to the network. Maybe this step by step process will help you out on resolvinfg the issue your having.
    Thank you for being a Valued Hp Customer
    Step one: Prepare for installation
    Make sure that you have the following requirements before you begin:
    Network name: The network name is the SSID (Service Set Identifier).
    WEP key or WPA security passphrase
    A computer that is connected to the wireless network.
    Internet access. HP recommends broadband Internet access such as cable or DSL.
    Your wireless-capable HP product. Place it close to the computer during the installation procedure.
    Administrator privileges or password (Vista)
    Make sure the product, access point, and computer are all on, and that the computer is connecting to the wireless network.
    Exit all applications running on your computer.
    Disconnect any USB or Ethernet cable that is connected to the product.
    If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before continuing.
    Go to the Printers folder:
    Windows XP: Click Start , and then click Printers and Faxes .
    Right-click the icon for HP product, and click Delete to remove it.
    Step two: Connect to the wireless network
    The following video demonstrates how to set up a wireless connection between your product and a wireless network. The product shown in the video is the HP Officejet J4680. The outside of the product might look different, but the steps are similar for your product.
    Setting up a wireless connection using the contol panel
    Follow these steps to connect the product to your wireless WLAN 802.11 network.
    Press the Setup button ( ) on the product control panel.
    Press the Arrow buttons ( ) to highlight Wireless Menu , and then press OK .
    Press the Arrow buttons ( ) to highlight Setup Wizard , and then press OK .
    The Wireless Setup Wizard searches for networks, and then displays them in a list.
    Press the Arrow buttons ( ) to highlight the network name (SSID) that you gathered in the previous step, and then press OK .
    If prompted, enter the WPA or WEP key:
    Use the alphanumeric keypad on the product control panel to enter the passphrase.
    When you finish entering the passphrase, press OK .
    Make sure the product successfully connects to the network before continuing to the next step.
    Step three: Decide whether to install with the product CD or download the software
    Don’t worry if you don’t have the product CD! You can download the most current software available for your product from the HP Web site at no cost. The following information might help you decide which installation method to use:
    Step four: Install the product software
    To install the product on the wireless network, follow the steps for the method that you want to use (CD or download). Repeat the steps to install the software on each computer that will use the product wirelessly over the same network.
    IMPORTANT : If you get any firewall messages during installation, click unblock , accept , continue , yes , allow , or permit , or the installation will fail.
    Method one: Install the software with the product CD
    Insert the product CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.
    If the installer does not start automatically, follow these steps to start it:
    Windows XP: Click Start , click My Computer , and then double-click the CD drive.
    Follow the on-screen instructions to start the installation.
    NOTE: If you previously installed the software and are changing the connection type from USB to wireless, click Add a device when the Uninstall the software or Add a device window opens.  
    If prompted to choose the type of installation, review the following information
    The Recommended type of installation allows you to take advantage of all your product features.
    When prompted to choose a connection type, select the Network type, not the USB type.
    Follow the on-screen instructions to finish installing the software.
    Method two: Download and install the software from the HP Web site
    Follow these steps to download the software, and then install it.
    Step one: Download the software
    Many products have more than one driver option on the downloads page. Choices might include a Basic type, and Full Feature type. If both options are available, the following information might help you decide which driver to download.
    Follow these steps to download the product software and save it to your computer.
    Open a new window to browse to the Select Software and Drivers page:
    Right-click this link, Select Software and Drivers , and then click Open in New Window .
    If prompted, type your product number. You might also need to click it in a list of similar products.
    Click your operating system.
    The Select Software and Drivers page opens.
    Click the driver that you want to download. If you need help deciding, see the information in the previous table.
    Click Download only . This option allows you to install the software at any time after the download completes.
    Click Save , and then browse to the location on your computer where you want to save the file.
    Click Save . The software downloads to your computer.
    Tip: Make a note of the place that you saved the file, in case you want to install it at a later time.
    Step two: Install the software
    Follow these steps to install the downloaded software.
    When the download is complete and you are ready to install the files, click Open Folder , and then double-click the downloaded file. The file name ends in .exe .
    NOTE: If you closed the Download Complete screen, browse to the folder where you saved the .exe file, and then double-click it. 
    You can accept the default location to save the files. Click Next , and then wait while the installer extracts the files to prepare for installation.
    Follow the on-screen instructions to start the installation.
    NOTE: If you previously installed the software and are changing the connection type from USB to wireless, click Add a device when the Uninstall the software or Add a device window opens.  
    If you downloaded a Full Feature driver, the installer might prompt you to select the type of installation you want. (Skip this step if you downloaded a basic driver.)
    The following information might help you decide which installation type to use.
    The Recommended type of installation allows you to take advantage of all your product features.
    When prompted to choose a connection type, select the Network type, not the USB type.
    Follow the on-screen instructions to finish installing the software.
    Additional Information 
    You can print a page of product information from the control panel of your All-in-One. The page includes information about the product IP address, MAC address, and network status. Follow these steps to print the information: 
    Press the Setup button ( ) on the product control panel.
    Press the Arrow buttons ( ) to select Print Report , and then press OK .
    Press the Arrow buttons ( ) to select Network Config , and then press OK . The Network Configuration Page pr

  • Connecting HP Officejet 6100 to wireless network with OSX 10.9.5

    Running OSX 10.9.5.
    I'm trying to connect HP Officejet 6100 to wireless network without HP software since the software claims it is not compatable with my OS. 
    The printer works fine when connected via USB.

    Hi @dj2thew,
    Thank you for visiting the HP Support Forums! I see you are trying to add your HP Officejet 6100 to your Mac running the Mavericks 10.9.5 Operating system.
    Because you are using the Mavericks OS X you must install the printer using the Apple Updates. Please click on the link below, this document explains how to install the print driver on a Mac for a USB or a network connection. The OS X v10.9 Mavericks driver for your printer is available through Apple Software Update (ASU). Additionally, you can perform basic print jobs using AirPrint without installing a driver.
    OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
    Once you have installed the OJ 6100, you may notice the features you once had are limited or there are workarounds, for scanning with or without HP Software see below:
    How to Scan: OS X v10.9
    I hope this helps!
    Thanks again,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Problem Installing HP Officejet J4580 Full Feature Software and Driver

    Hallo !
    I recently installed a new 2T harddrive and performed a clean install of Windows 7 Home Premium 64-bit on my e-Machine Model ET-1331-g-05w. The clean install of Windows 7, installation of the e-Machine drivers, und 325+ Microsoft  Updates was successful. The System is running fine and protected by Kaspersky 2015 Internet Security. Please note this WAS NOT an OS upgrade from Vista to Win7 - just a clean-install of the original Win7 64-bit OS.
    After creating an ISO and Full Backup(nothing else has been installed at this point) I wan't to re-install my HP Officejet J4580 All-in-one. I have the original CD but I know that it can only be used on an XP or Vista OS - so I went to the www3.hp.Offical  HP Drivers and Support downloaded the Product Installation Software for:
    HP Officejet Full Feature Software and Driver
    File: OJJ4500_FULL_13.exe
    Released: 2014-09-03
    Version: 13.0.0
    My printer wasn't connected via USB - the install ran for about 30 and when I asked to connect the USB cable the splash screen told me it was finishing the install but then it failed with a message unable to located J4580 Drivers. The install that place the Solution Center, HP Document Manager, and HP Photosmart ICON's on my Desktop - when I opened the Solution Center - it said that it couldn't communicate to the printer. The printer and USB cable work fine on my Vista Desktop, my Vista Business Notbook. and my IBM X40 running WP SP3.
    I've also tried running:
    1) HP Update Software Utility - hpsetup.exe
    2) Hp Print and Scan Doctor - HPPSdr.exe
    3) HP Officejet Software and Driver Removal Utility - OJJ4500_Scrubber_13.exe
    but the 2nd attempt to re-install failed too.
    I then reloaded my clean ISO - and tried the Product Installation Software for the Basic Drivers
    HP Officejet Basic Print and Scan Driver
    File: OJJ4500_Basic_13.exe
    Released: 2014-09-03
    Version: 13.0.0
    The Basic Drivers worked fine -but I need the Full Driver. I double checked and the WIN 7 64-bit is shown as a supported OS for the Full Driver - any suggestions on how to proceed? I'm wondering if it would be worthwhile installing  XP virtual machine and installing the Full Drivers in VM. If I go that route - it creates other issues such as sync'n file from 64-bit to VM, then switching back & forth between VM to process other work,  and then the issue of having to scan in VM then sync the folder to 64-bit side.
    My System Info is:
    System Information report written at: 02/25/15 19:26:49
    System Name: DESKTOP-1
    [System Summary]
    OS Name: Microsoft Windows 7 Home Premium
    Version: 6.1.7601 Service Pack 1 Build 7601
    OS Manufacturer: Microsoft Corporation
    System Name: DESKTOP-1
    System Manufacturer: eMachines
    System Model: ET1331G
    System Type: x64-based PC
    Processor: AMD Athlon(tm) II X2 250u Processor, 1600 Mhz, 2 Core(s), 2 Logical Processor(s)
    BIOS Version/Date: AMI P01-A2, 12/10/2009
    SMBIOS Version: 2.6
    Windows Directory: C:\Windows
    System Directory: C:\Windows\system32
    Boot Device: \Device\HarddiskVolume1
    Locale: United States
    Hardware Abstraction Layer: Version = "6.1.7601.17514"
    User Name: DESKTOP-1\Lisa
    Time Zone: Eastern Standard Time
    Installed Physical Memory (RAM): 4.00 GB
    Total Physical Memory: 3.75 GB
    Available Physical Memory: 2.28 GB
    Total Virtual Memory: 7.50 GB
    Available Virtual Memory: 5.50 GB
    Page File Space: 3.75 GB
    Page File: C:\pagefile.sys
    If you require any additional info - just ask. Thanks for any help/advice!
    tj

    Hello @Tom_Ma,
    Welcome to the HP Support Forums!
    I would like to assist you today with installing your HP Officejet J4580 All-in-One Printer on your Windows 7 computer. Thank you for including all of the troubleshooting steps you have already attempted and your Operating System details in your post. At this point I am going to run you through some additional troubleshooting steps to get this Officejet successfully installed with the Full Feature driver. Please follow the steps below.
    Step 1: Uninstall Drivers:
    It is important that we have a nice clean slate to work with for troubleshooting. Therefore, I am going to have you uninstall the existing software on your computer.
    Click on your Start menu
    Select All Programs
    Select the HP folder
    Select your HP Officejet
    Select Uninstall
    Follow the onscreen instructions to complete the uninstall of your printer. Once the uninstall is complete, please proceed to the next step.
    Step 2: Clear Temp Files:
    Click on your Start menu
    In the 'search programs and files' box located right above Start after you click on it, type %temp% and hit enter on your keyboard
    When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will now highlight.
    Select the 'delete' button on your keyboard. The Temp folder contains temporary internet files. No actual files or folders on your computer will be affected by deleting the Temp files. Should a Temp file still be used than you will automatically get the pop up to 'skip' that item.
    Close the Temp folder once it is emptied
    Right click the Recycling Bin on your desktop and select Empty Recycling Bin
    Step 3: Unlock System Administrator Account:
    There is the potential that there is something within your User Account that may be blocking the drivers from installing properly. Therefore, I am going to have you unlock the hidden System Administrator Account and install your device under there. Then, when you log back into your normal User Account the printer and all Full Feature software should be installed and functional for you. If all goes well, we we 'hide' the System Administrator Account once troubleshooting is complete.
    Go to your Start menu and under the 'search programs and files' box type CMD
    CMD will populate as a search option above, just right click on it and 'run as administrator'
    Once CMD (Command Prompt) opens, type net user administrator /active:yes and hit enter
    Next, close CMD and restart your computer
    When your computer comes on log into the new account that should show. It will be called Administrator and will not have a password on it.
    If your computer automatically logs into your account after restart than go to your start menu click the arrow beside 'shutdown' and choose 'switch user'. Now log into the Administrator account we just unlocked
    Under the Administrator account download and install the drivers: HP Officejet Full Feature Software and Driver
    Please follow the onscreen instructions to complete the installation of your printer
    Once the installation is complete, please test printing and scanning to confirm that everything is now working properly.
    If everything installs fine, log out of this account and back into your normal User Account. All the Software and Drivers for your product should show installed now on your account.
    Under your User Account please test printing and scanning again to confirm that everything is still working.
    If everything works fine, you will want to Hide the Administrator account.
    Step 4: Hide System Administrator Account:
    Go to your Start menu and under the 'search programs and files' box type CMD
    CMD will populate as a search option above, just right click on it and 'run as administrator'
    Once CMD (Command Prompt) opens, type net user administrator /active:no and hit enter
    Next, close CMD and restart your computer
    Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • Officejet J4580 as a network printer

    Good day,
    I have an Officejet J4580 all in one printer and wanted to use it as a network printer. I got a Homegroup with all my computers and laptops where print sharing is on.
    The printer is set up correctly and printed the Windows test page but not any other documents I select to print.
    I do know that the printer isn't a true network printer but due to the fact that it printed the Windows test page while being connected to my router and no computer shows me that it's able to.

    Hi
    Thanks for reporting the issue. HP has the solution to fix the issue with windows 8.  Also don't forget to install the hotfix providied by microsoft at the end of the document.
    Follow the instructions to resolve your issue
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c04441989
    Cheers,
    Praba
    Click on the "Thumbs up"button on the left to say "Thanks"
    Please mark the post that solves your problem as "Accepted Solution"
    (Although I am employed by HP, I am speaking for myself and not for HP)

  • Windows 7 Sony Laptop which connects to my hub wi...

    I have a Windows  7 Sony Laptop which connects to my hub wirelessly but will not connect to the internet - can anyone help? I see that there has been a similar post in the pastwhich was resolved but I can't find the solution.

    There is a help page here.
    Wireless problems and things you can try, to resolve them
    There was a solution on this thread
    http://community.bt.com/t5/Other-BB-Queries/Home-Hub-3-Sony-Viao-Laptop-issue/m-p/748946#M41502
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • HP Officejet J4580 Scan Problems

    I've been at this for quite some time even chatting with HP for over 10 hours.  My scanner for the OfficeJet J4580 will not work on my desktop using Windows XP Media Center Edition Version 2002, Service Pack 3.  It will however work using the Dell Latitude Notebook running Windows XP Professional.  If I use the scanner camera wizard "the computer cannot detect the scanner" appears.  HP document manager says "no scanner found".  HP solutions center says "Hp imaging device not found".  In working with HP I have done 4 complete uninstall and reinstalls to no avail. The HP Digital imaging Monitor icon appears on the system tray.  Under Device Manager - Imaging Device the OfficeJet J4580 appears with an error message "Windows cannot load the device drivers for this hardware.....". I have installed and run the HP Scan Diagnostic Utility and these 3 red errors appear: Yellow Banged Out Dot4 Entries, Registry Mismatch and Scan folder. (The utility cannot fix the problems and says to unistall and reinstall the software, which I've done)  Any assistance would be appreciated.

    follow these instructions and see what happens:
    1. Insert the installation disk you used to install the software on your PC, and open the CD contents from the Autoplay menu or from My Computer.
    2. Locate and open the 'util' folder, and then open the 'ccc' folder inside it.
    3. Double click on the file 'Uninstall_L2.bat, and unplug the USB cable when asked to. Restart the PC if required also.
    4. Restart the installation, and this time, when you're plugging in the USB cable, keep Device Manager open. Once you connect it, make sure that no HP device entries are left with a Yellow '?' of '!' mark. the drivers can be located on the CD. So make sure ALL HP device entries have their drivers.
    5. Finish the installation and try to scan.
    If that doesnt work, then go back to the CCC folder, and run the Uninstall_L2.bat file first, then Uninstall_L3.bat. Then download the latest version of the software for the printer FROM HERE and try installing it.
    Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"
    I am an ex-HP Employee.

Maybe you are looking for

  • Premiere Elements 9.0.1 - Loads with blank screen and no functionality

    On launching PE9, the application loads and I get the top menu bar, but the rest of the screen is grey and the majority of the options on the menus are greyed out. You cannot open a project, create a new project or do anything. I have completely unin

  • Key Figure values based on characteristic Drill-downs

    Hello All, I have Issue with my drilldown options in the report. The values of Sales qty need to change at particular drilldown. I have Sales Revenue and Sales QTY key figures in my DSO with  plant, factory, customer and Business type (Values A, B, C

  • LiveCycle ES3 installation-BootstrapException: ALC-TTN-104-002

    Hi Guys, On trying turnkey, partial turnkey options of LiveCycle ES3 installation, we get an error while running configuration manager. We were stuck at "Configuring LiveCycle ES3 EAR's", unable to merge EARs.The reason being Jboss not started. Since

  • Can I capture the url of the page I am on and set it to a variable??

    Hi.. I was wondering how I can capture the url of the page that I am on and then set it to a variable??? is that possible??? Thx Rich

  • Display of PDF files

    We have some PDF files in a AIX directory and we will like to open and display the PDF view in our own SAP application. I used the function module CALL_BROWSER, but this module can´t display the PDF file in the AIX directory. I hope anybody can help