Connecting my wireless all in one printer to a NEW network

We recently switched internet providers and I have tried to swap the programmed network on my all in one photo printer. However it doesn't seem to allow me to run setup again. I don't have the disk that came with the printer. What can I do? Thank you for your help.

In the Network setup, you should have the option to select 'Let me specify the wireless settings again'.
Troubleshooting steps HERE
If all else fails, Uninstall the printer software and reinstall it from the download section HERE
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Similar Messages

How to connect my hp all in one printer to a new wifi hub?

i have a printer all in one and its abiut 3 years old ! we desperately need to print off some documents but are rrally struggleing. we have not used the printer for a long time and since the last use we have got a new wifi hub and new computers all of which are windows 8! i have 2 questions firstly the most important being - can you setup a hp all in one printer onto a windows 8 laptop? and secondly how do we connect our printer to a new wifi hub?
if it is possible to setup the printer onto a windows 8 pc how do we do it?
thanks, lucy

Please provide the following relevant information so someone can help including:
Printer Model -
Detailed Problem Description -
Operating System of computer (including service pack revision) -
Connection Method - USB, Hardwired LAN, Wireless? -
Make and model of router and modem? -
Error messages - on printer screen and/or computer, any blinking light patterns.
If wireless, status of Blue Wireless light on printer, on, off or blinking? -
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Connecting to my wireless all in one printer.

I have a wireless LexMark x9350 all in one printer on my home network and the Macbook located the printer and i installed the printer but it gives me the following error messages. I sure could use some help in this matter.
Attempting to connect to host ET00200003601D.local. for printer prt0Network host 'ET00200003601D.local.' is busy; will retry in 30 seconds.

Just purchased two new Macbooks for the wife and I and I am used to PC just trying to make the change. How can I tell what my OS is? The Printer is connected by IP address because I can still print wireless by my old Dell.

HP Officejet Pro 8500 wireless all-in-one printer

Just bought second-hand HP Officejet Pro 8500 wireless all-in-one printer. Have no clue how to get it working. I plugged it in and it seems to be operational, but when trying to print, it did not work. Have an HP Pavilion laptop with Windows 8.1. Can anyone help me?

Hi @trudi39 , and welcome to the HP Forums!
I can see from your post you are experiencing print issues. I would like to help!
Do you receive any errors?
Does it print a blank page, or nothing at all?
Are you connected via wireless, ethernet or a USB cable?
In the meantime, I would recommend downloading and running the HP Print and Scan Doctor.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

I am unable to scan using the hp office jet pro 8500 wireless all in one printer from an I-MAC

I have a new I-MAC OS Lion computer and an older HP Officejet Pro 8500 wireless all-in-one printer, scanner, fax, photo. I cannot scan, though I can print and I can fax. The error message says I must be connected to the network, and yet I am connected. The only diagnostic tool available is for MS systems only. Help???

Hi,
Make sure to use any scan method available for Lion.
If you have the HP Scan application installed, be aware that the used software version is not intended for Lion.
Please follow the steps below to find what scan methods may be used on the OS:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01910186&lc=en&cc=us&dlc=en&product=3752459
If there is still any problem while trying to scan, also make sure to install the latest HP Printer Driver 2.9 by clicking the Apple icon and then Software Update.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Officejet 4500 Wireless All-in-One Printer - G510n & Win 7. Installing since October Last Year.

I have a Toshiba Satellite A665 Laptop with Windows 7 Home Premium OS. Initially I installed the Printer software and Drivers from the product disc, connect via USB during setup as requested and the printer would work fine, until I shut it down at the end of the day. The next day, I get the message that the "Drivers for Officejet 4500 Wireless All-in-One Printer - G510n are missing". This all started last October and continues.   The Network diagnostic tool doesn't see the printer, but the Print & Scan Diagnostic tool identifies it, but then the program stops responding.
I have installed, uninstalled, reinstalled the drivers and software from both the product disc and from hp.com at least 10 times. I have installed the basic setup as well as the full installation. the only thing I can think of is when the printer goes into power saving mode, I lose my wireless connection.

It sounds like your printer IP address might be changing.   Have you run the HP print scan doctor?
hp.com/go/tools --> HP Print and Scan Doctor
This tool will often find issues with printer driver installation.
I don't have a OfficeJet 4500 here, but if there is a wireless button you can push it, get the wireless menu, select IP address.   Does this match the IP Address you find when you select "(Windows Start) --> All Programs --> HP --> HP OfficeJet 4500 --> Update IP Address" from Windows?
If they don't match, use the IP address from the printer and type it into the Update IP Address window. This may help...
I am an HP employee.
*Say thanks by clicking the "Kudos! Star" which is on the left*
*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*

Printing problem - HP Officejet Pro 8500 Wireless All-in-One Printer, Red color fads on 4th copy

I have an HP HP Officejet Pro 8500 Wireless All-in-One Printer, and am trying to print 75 copies of a program for our event. After the first 5-6 pages the RED in my program starts to turn magenta. I have brand new HP ink, and am printing on HP Color Injet Paper. I have renectly replaced the Black/Yellow printhead (at least 6 months ago). At first when I cleaned the printheads, I could print 2 or 3 pages showing my RED color. Then turns back to magenta. When I received the test patterns after cleaning the print heads they are all perfect with no lines.
What is going on and how can I fix it?
This question was solved.
View Solution.

Hi TM1997,
I understand you have an Officejet 8500 Wireless that is not printing red properly, it keeps turning to magenta. I'm sorry to hear this, but I will definitely do my best to help you!
As I'm sure you saw, when replacing the black and yellow printhead, that there are two printheads in the Officejet 8500 and the second one controls the magenta and cyan. I would suggest that you first have a look through this Troubleshooting Print Quality Issues document. You can also manually clean your printhead with the steps in this 'The Following Printhead Appears to be Missing or Damaged' or 'The Following Printhead has a Problem... document.
Hope this helps, have a great day!!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Printing problem - HP Officejet Pro 8500 Wireless All-in-One Printer - printer head?

I posted this elsewhere, but I think I posted it on the wrong Forum so I am posting it here now. I hope I did not do anything to upset anyone. I am new to this area, please forgive my clumsiness.
I have a HP Officejet Pro 8500 Wireless All-in-One Printer. I've had my printer since December 2009 and no problems. I recently bought a new laptop with Windows 7 and had to go online to find the drivers that work for my printer. Windows 7 was not compatible with this printer.
Also recently, I am having a problem with what I think may be the black printer head, but when I run diagnostic on it everything comes back saying it is fine. However the problem still exist. When printing the black color will become faded in some areas and in some lines will not only almost totally fade out, but will almost look italic.
Can you tell me if this is the printer head and does it need replacing or is there another problem?
SondraS

Are you using genuine HP cartridges and not refilled or third-party cartridges?
Print the Print Quality Diagnostic page from the setup menu/print report/ on the printer's front panel
Are there any quality issues with this page?
Although I am a HP employee, I am speaking on behalf of myself and not the company.

Officejet Pro 8500 Wireless All-in-One Printer - A909g printhead

The printer has not been 100% for a few weeks. It would align the printhead fine. When printing, it didn't always print everything - one time blues would be missing, another black would be missing. Received a message saying the ink was out of date. Picked up new ink yesterday, installed it and the printer went thru it's normal routine - cleaning and aligning. It would print the page which was not good and then realign again.
I read up on how to change the printheads. Problem is the printheads are stuck over to the right. I have pressed the * button and done anything else I could find. What do I do now?
Carol Belles

Hey @carolinva,
I understand that you're having print quality printhead related issues on your HP Officejet 8500 Wireless All-in-One Printer. I would like to work with you today in resolving the issue of not being able to remove your Printheads. Now I understand that you have already tried new cartridges and run the cleaning and aligning on the product to no avail. At this point you have determined that the printheads are defective.
Just so you are aware there are two printheads in your product. There is a Black and Yellow Printhead and a Cyan and Magenta Printhead. Because your quality issue is affecting blues and blacks than both printheads may be defective. The printheads run for about $64.99 a piece plus tax in the United States. Also, there is a chance that you could replace both printheads and the issue not be resolved because it's a hardware failure of your ink system. Therefore, the next step would be to replace the printer. New printers do not use the same ink systems as your Officejet 8500 printer so the Printheads would do you no good if you have to replace your product.
Part Number for HP 940 Black and Yellow Printhead: C4900a
Part Number for HP 940 Magenta and Cyan Printhead: C4901a
I'm going to provide you steps on how to properly remove the printheads in your product. Because your printheads failed to initially move to the left I'm going to have you start by running a power reset.
Step 1: Power Reset:
With your printer powered on, disconnect your power cable.
After 30 seconds, plug your power cable back in to the printer.
Your printer should turn on automatically.
Once the printer returns to the ready state, follow the steps below.
Replacing the Printhead for HP Officejet Pro 8500 All-in-One Printer Series (A909)
Please let me know if the steps provided resolve your issue. Should you have further issues be sure to let me know. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Officejet Pro 8500 Wireless All-in-One Printer- A909g Product Code Differences

The Officejet Pro 8500 Wireless All-in-One Printer- A909g has been offered under several product codes:
CB023A#BEL
CB023A#BEV
CB023A#BEK
CB798A
CB794A
CB023A#B1H1027
CB023A#B1H1052
CB023A#B1H-A1
CB023A#B1H-B2
CB023A#B1H
CB023A#BEQ
CB023A#BEP
CB023A
CB023A#BEL#*KIT
CB874A
CB023A#BEL/KIT3+1
CB874A#799
CB023A#B1H1071
CB023A#B1H-C3
CB023A#BEK?BNDL
CB023A#AKY
Are there any differences between any of these? I have looked at product sheets .May have escaped me, but I could not detect differences in product details, specs or included accessories. Are any of the above worth more than others, to justify any price differences?

The Officejet Pro 8500 Wireless All-in-One Printer- A909g has been offered under several product codes:
CB023A#BEL
CB023A#BEV
CB023A#BEK
CB798A
CB794A
CB023A#B1H1027
CB023A#B1H1052
CB023A#B1H-A1
CB023A#B1H-B2
CB023A#B1H
CB023A#BEQ
CB023A#BEP
CB023A
CB023A#BEL#*KIT
CB874A
CB023A#BEL/KIT3+1
CB874A#799
CB023A#B1H1071
CB023A#B1H-C3
CB023A#BEK?BNDL
CB023A#AKY
Are there any differences between any of these? I have looked at product sheets .May have escaped me, but I could not detect differences in product details, specs or included accessories. Are any of the above worth more than others, to justify any price differences?

Scanning to Computer, HP Officejet Pro 8500 Wireless All in one Printer A909g

I am unable to scan to computer with Win 8.1 using my HP Officejet Pro 8500 Wireless all in one Printer A909g. I can scan to email. The system says my drivers and software are up to date. When trying to scan to computer all I get is a blank scan file with no scan number (Scan_Doc0054) as I used to with Vista. In Vista I was able to drive the whole process from my computer. When scanning to email now I have to drive it from my printer as opposed to the computer.
I restarted an old computer running Vista and the 'scan to computer' function is operational. As far as I am aware there are no other functional problems with the printer.
Any help would be very much appreciated. Thank you.

Hi John046,
I am sorry to hear that did not work for you, I do have some more options for you to try:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Disable any antivirus programs. Windows Defender - Turn On or Off in Windows 8.
Disable any firewalls. Disable firewall Windows 8.
Re-install using the HP Printer Install Wizard for Windows.
If that does not resolve your issue, please call our phone support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Problem with HP Officejet 6500 Wireless All-in-One Printer - E709n

I have a HP Officejet 6500 Wireless All-in-One Printer - E709n that keeps going off-line all the time.
How do I fix this problem?

What operating system? If Win 7 64-bit, try this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-89191-1
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

What is best all in one printer for my new MacBook Pro ? Needs to make very high quality photos.

What is best all in one printer for my new MacBook Pro ? Needs to make very high quality photos. Using USB connection.

That's a difficult one but I'd always go for HP as they make so many excellent models that you'll always be able to buy the cartridges from almost anyone. Theyre darn good printer too. I have four in the office here and one of them is a very neat flatbed with exceptionally high tonal qualities. One of their cheaper models is the HP 5520 A4 inkjet all-in-one - CMYK. Good value at £70 and 4800 x 1200 DPI.

HP Deskjet 3520 e-All in one printer trouble with scanning network, connection and very slow print

Dear all
I bought two days ago HP Deskjet 3520 e-All-in one printer serie, but i have some really bad issues with the scanner! I have searched on the internet and i couldn’t find anything to solve the problem.
I have installed the printer according to the book of the printer, so everything did go well(i think), except that i can’t connect the scan to my computer, a Mac OS X (i am connected with the printer). I get directed to the website where i can connect the scanner, but every time i try to connect it with wi-fi, i get two notification, one from my computer (from HP Itility (Dutch) program) that the connection is off and second from the website that i have to make sure that i’m connected with internet (which i am) and to check the IP address if it is the same with my computer (which is the same).
Obesely something did go wrong, but i can’t find the problem.
Beside when its copy or prints a document (no matter how many pages) it’s very slow. It takes 10 -15 minutes till the printer starts. Has it something to do with the problem i’ve got with the scanner or is the printer always so slow? Because the very first time, when i installed the printer, it printed very fast.
By the way i also print the test-results to check if there is a problem, but according to test-results there are no problems at all.
I hope that someone recognize this problem and can help me to solve it.
Regards,
Esra

Hello chesterpascual,
Welcome to the HP Support Forums!
Regarding the Deskjet 3520 and the error to use setup cartridges, you will need to call HP's Technical Support to see about sending some to you.
Click here to locate the contact information.
Regards,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Airport Extreme connects to Epson all in one printer, scanner doesn't work

I got a new Airport Extreme to connect my all-in-one printer, copier, scanner Epson CX8400. Connecting the printer feature to my MacBook Pro and my HP laptop was very easy, however can't get the scanning feature to work. Has anyone had this same issue? Do you know how to solve it other than plugging the USB cable directly to the computer? thanks!

Hi Carlos9912,
Does the Epson CX8400 support scanning over WiFi/Bonjour? I know my two HP Photosmart printers and my Epson I have do not support scanning over WiFi/Bonjour, despite the fact that they support printing functionality.
http://www.epson.com/cgi-bin/Store/consumer/consDetail.jsp?BV_UseBVCookie=yes&oi d=63069506
(Product ID page for the Epson printer)

Connecting my wireless all in one printer to a NEW network

Similar Messages

Maybe you are looking for