Connecting n95 with Sipgate VoIP to Talk Talk broa...

I'm helping a friend set up her n95 on her talk talk broadband. the handset is successfully set up with sipgate and it works at my house, I've opened the ports on her Thompson Speedtouch 780 router as suggested by sipgate but still nothing. her TAlk Talk router was rubbish and didn't show up in wi-fi searches half the time so i got her the Thompson one. either way, i couldn't get sipgate to connect with either router. yet the n95 connects to the net without a problem? does talk talk block VoIP from its broadband?
Nexu 5

you can try the discussion forum in www.forum.nokia.com also

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