Connecting Printer to my Laptop

I have a Macbook Pro w/ Retina Display with Mavericks. I have my HP Envy 4500 connected via USB to my computer, but my computer is not recognizing the printer. I am unable to complete installation of the software onto my computer.

Hello @KTBATTLEFIELD,
Welcome to the HP Forums!
I understand your Envy 4500 is not being recognized on your Mac computer. I will do my best to assist you! I need to know your exact operating system on your this computer? Click here to find out.
I would recommend following this entire Apple document on USB: Troubleshooting Error Messages. Make sure all your Apple updates are completed by following this Apple document here. Also, try repairing the disk permission on your computer by following this Apple document here.
I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

Similar Messages

How do I use AirPort Extreme to be able print from my MacBook Pro AND a PC. If I connect printer into AirPort, I can only print on laptop. If printer is connected to PC hard drive, I can only print on desk top. How do I configure this to make both print?

How do I use AirPort Extreme to be able print from my MacBook Pro AND a PC. If I connect printer into AirPort, I can only print on laptop. If printer is connected to PC hard drive, I can only print on desk top. How do I configure this to make both print?

If you have not already done so, your chances will really improve if you....
1) Connect the printer to the USB port on the AirPort Extreme
2) Download and install Bonjour Print Services for Windows on the PC

How to connect printer, win laptop, & anroid phone through router

Without knowing the specifics.
Cloud Print.
http://www.google.com/cloudprint/learn/

How to connect printer, win laptop, & android phone through router
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5610 All-in-one Does not connect to my Dell Laptop so I cannot Print or Scan.

My USB Cable is connected to my printer and laptop. The printer does not want to print even a document from word. When i look at my installed printers it says the document is printing but nothing prints. I also cannot scan. The message I get is that there is no connection between my laptop and my printer. I have no idea what port to use also when adding this printer again. It was working fine before, then somehow I uninstalled the program but re-installed it today. I ckecked that both plugs goes in correctly at the printer and the laptop. It can still make copies. When I want to service the printer it says No Hp Product detected. Please help :-(

Hi @Yogibears,
I can help you with not being able to print or scan on your Vista computer.
Make sure the printer is connected directly to a wall outlet and the USB cable is connected directly to the computer. The USB cable shouldn't be longer then 6 feet. Try another USB port on the computer. You might have to try another USB cable to see if that is causing this issue.
I have provided a document to check to see why the USB isn't being detected on the computer to try.
Windows: 'Device Setup Failed to Complete' or 'Unknown Device' Message Displays on the Computer Duri...
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
Please let me know if you require any additional assistance.
Have a fantastic day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Printing from wireless laptop to ethernet connected Officejet pro 8500 A909a

I have an officejet pro 8500 A900a and a Linksys WRT54G router and I've been having difficulty printing from my laptop via WiFi. I used to be able to print regularly and I think HP sent me an update to some software that has since stopped that from happening. I have the IP and mask for the printer set manually asto never change and set the default gateway to the correct setting for my router. I can ping the device and I can access the printer admin pages from my laptop using the ip address. I can even print reports and run diagnostics from the HTTP connection but no printing from Word or ANY other source. The printer does print from another desktop that has a USB connection to the printer but the connection is not always plugged in. What do I do?
cheers

I'm betting you just need to open up the ports in the firewall. I'll list them below.
HP printer ports
UDP
TCP
Acronym
Definition
Used for
137
137
NetBIOS
network Basic Input/Output System - (basic communication)
UDP: Printing, Photo Card Upload
138
NetBIOS
network Basic Input/Output System - (basic communication)
UDP: Photo Card Upload
139
NetBIOS
network Basic Input/Output System - (basic communication)
TCP: PhotoCard Upload
161
SNMP
Simple Network Management Protocol - Monitering network attached devices
UDP: Printing
427
427
SLP
Service Location Protocol (finding out what things can do on the network)
UDP: Printing, Photo Card Upload, Scanning, Faxing, Installation
9100
PDL
page description language - printer control language (how does the page you want printed look)
TCP: Printing
9220
TCP: Scanning, Faxing
9500
TCP: Scanning
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Problems connecting DeskJet 2542 printer to my laptop computer

I recently bought an HP DeskJet 2542 printer to replace my broken one.
Everything went well on the installation up to the point where I attempt to connect my printer to my laptop, which has been frustratenly unsuccessful.
I have tried both wirelessly through the network and wired through a USB connection, but neither work.
Upon further investigation, I find that the 2540 series software driver for the connection between PC and printer isn't even installing, despite several attempts.
I have repeatedly uninstalled and reinstalled the entire printer software, but even when it says that the installation is completed, it still fails to connect the printer to my computer.
Furthermore....I recently discovered that my laptop printer connection runs through Windows' "WSD Print Device", which has been prompting me via Windows Update for a software update....but everytime I run it, it fails due to a "300073EB" error.
My laptop is an Dell Inspiron N5040 running Windows 7 - 64 bit. Only changes I have made is to double the RAM memory from 4 GB to 8 GB by adding an additional memory chip.
Any help would be greatly appreciated before I simply return the printer back.
This question was solved.
View Solution.

Well....I am happy to report that I have finally got my printer installed correctly, and it is working properly.
It turns out that the problem was a corrupted register key in the Registry folders where my printer drivers are stored was blocking the installation. I had to delete all the register keys in the folder where they were stored, then rename the folder in my spool folder where the relevant driver files were stored to "deactivate" it.
For those interested: here are the relevant steps I took:
1) Obvously, back up your registry first just in case.
2) Temporarily disable the Print Spooler service through the Services tool in Adminstrative Tools (click on the "Stop" button after right-clicking on the Print Spooler listing, then clicking "Properties".)
3) Open Registry Editor (by typing "regedit" on your Start searchbar), then right-clicking on "regedit.exe" to log in as Administrator.
4) Using the left side nested folder directory, scroll down to this folder in the Registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Drivers\Version-3
(For 32-bit Win 7 machines, replace "Windows x64" with "Windows NT x86".)
Look for the subfolder underneath where the corrupted driver is located (in my case, "HP Deskjet 2540 series") and right-click and delete it. (Note: you could also do the same to all the other driver folders listed there, but you would still have to reinstall the services after you reboot. That's why you need that backup.)
5) Next, get out of the Registry Editor and, using Windows Explorer: locate this folder in your root (C:\) directory:
C:\Windows\System32\spool\drivers\x64\3
(This assumes you're using Win 7-64 bit; for 32 bit, replace "x64" with "W32X86".)
Rename the folder marked as "3" to "3.old".
6) Now, go back and restart the Print Spooler by using the same procedure as 1), except clicking on the "Start" button. (If your Print Spooler is set on "Automatic", though, you could skip that process, since rebooting will restart it automatically.)
7) Finally, reboot, and reinstall your printer software either using the attached CD or directly from the HP website.
It may simply be that an earlier install of a previous printer corrupted the keys enough that it was blocking the installation.
Justice and resolution may grind slow, but with a little investigation, it ultimately does grind. Thanks for your help....and you may consider this to be "SOLVED".

Cant print from w7 laptop to xp desk connected to usb printer

probook4530 w7 pro 64 bit
wireless to att modem
modem to dell dimension 8400 xp 32 bit
usb connected printer deskjet 3845 to dell desktop
direct usb connected to either machine print ok
but not networked printing

I assume you have rebooted the router and the printers? I'd start with that. Have you replaced or swapped the Ethernet cables? Does the light near the 2600n's Ethernet port blink when you plug it in (as if there is traffic between it and the router)?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

I am trying to get my D1560 to print from my laptop.

I was trying to get my D1560 to print from my laptop. On advice from the HP website, I uninstalled the printer, and downloaded the latest driver software. But when I extract the file (either the downloaded file or from the CD), nothing happens. The file extraction reaches 100%, then nothing. No error messages, no directions on what to do next, not even a kiss goodbye.
How can I get the printer installed, and then print from a networked computer that is not directly attached to the print device?
I've taken two steps back. At least before, Windows (7, 64-bit, by the way) would recognize the printer, even though I couldn't print to the D1560.
The print device is attached to my HP Slimline desktop. Does the Slimline have to be awake in order to print from my laptop?
Also, I downloaded the HPPDU software, (before I uninstalled the printer) but since it can't find the printer, it can't solve the problem. That IS the problem - the computer can't find the printer.

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Unable to load HP 8600 printer driver on laptop

Hi Folks,
Just installed a new HP Officejet 8600 printer into my home network. The network consists of 4 PC’s, two desktops and two laptops…all are running XP SP3 with the latest updates. The HP printer and one of the desktops are connected by Ethernet to a wireless router. The other desktop and both laptops are connected wirelessly via 802.11. Installation of the printer driver was successful with both desktops and one of the laptops. The other laptop, a Dell Latitude D520, fails on the final step of the installation process, after selecting the printer name following its detection on the network. Avast! Internet Security and Malwarebytes run on all the machines and are disabled, along with Windows firewall, during the install process. The following dialog is displayed:
“Unsuccessful Network Installation – The printer was unable to be installed over the network.”
No other error information is provided. I’ve tried installing from the product CD (which is up to date) as well as the driver software downloaded from the HP support site, rebooting multiple times. I also downloaded the recommended HP troubleshooting tool (HP Installation Failure – Unknown Device) and ran through the process a couple of times without success. All of the machines, including the D520 laptop, can see each other as well as the HP printer. There are no network issues I’m aware of.
I’ve exhausted what little expertise I have in this area. If anyone out there can think of a possible solution or provide some suggestions, I’d sure appreciate it. Thanks much.

Hello marconi10. Welcome to the HP Forums. I understand you are unable to install your printer on one computer, over a wireless connection. I'm going to suggest a very simple workaround, which if it works, will remove any complicated troubleshooting that would be necessary:
Please try installing the printer with a USB connection. If this does not work, you know that there is an issue occurring with the computer.
If this does work, the printer will be successfully installed. At that point, you can change the connection type from USB to wireless. For more information on how to do this, please reference this HP document: Convert from a USB connected printer to wireless
If the printer will still not connect wireless, this will point out a computer issue. For additional information and troubleshooting, relating to the inability of installing the printer over a wireless network, please reference this HP document: 'Unable to Find Printer' Error Message Displays on the Computer During Wireless Network Installation
Please respond with the results of your troubleshooting. I'm only here to help!
Mario
I worked on behalf of HP.

Officejet Pro 8500A Premium will not print from my laptop

I have an Officejet Pro 8500A Premium. I jus had ot reload my driver thinking it would resolve the below issue but it did not. The connection string is laptop -> docking station -> ethernet to router -> ethernet to printer. On my laptop I can see the ink levels of the printer so there is a connection but when I attempt to print and select the Officejet 8500 (non fax) printer, it attempts to print to the 8500A fax and then pops up with a fax box.
Additional Information:
I have tried the following:
- Changed the port for the 8500A fax
- Tried to set the default printer from the fax to the network printer - received an error message: Operation could not be completed (error 0x0000709). Double check the printer name and make sure that the printer is connected to the network.
This question was solved.
View Solution.

Hello coolhandluke2,
Welcome to the HP Forums.
I see that you are having issues when attempting to print from your Laptop.
I also see that you are getting an error 0x0000709.
I do have a few suggestions we can try.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I am also going to give you a document that deals with a 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error Me....
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Connecting Printer to a new Wireless network (changed network provider)

I have recently changed broadband provider and I am struggling to connect my printer (HP Deskjet 3050A All in One Printer) to my new wireless network.
I have clicked on HP within programs and tried to set up the printer but my laptop is not recgonising that the printer is connected via the cable so its not picking up the printer in order for me to set it up as a new device.
Help please??

jwatson84
Welcome to the HP Community Forum.
The easiest way to deal with this may be to install (reinstall) the Full Feature Software for the printer onto your computer.
The installation procedure includes a connection process that might resolve the issue for you without adding any more stress to the situation.
Along with the basic instructions and install videos, you can find lots of helpful Troubleshooting / Howto help at the printer's website support pages.
TIP: You do want to disconnect the USB cable from the printer before you install / reinstall the software.
General Instructions to Install the Printer Software
Reminder:
In most cases, the Solution Center has been replaced by the Printer Assistant.
The Printer Assistant shortcut will be installed on your Desktop during the last part of the installation.
Windows Operating System:
Create Restore Point: Create a Restore Point – Win7 OR Create a restore point Win8
Open HP Drivers & Downloads
Enter your Printer Model information
Select your Printer from the “Results” list
OR
Open HP Deskjet 3050A e-All-in-One Printer series - J611
Select your Printer from the “Results” list
Enter your Operating System in the Drop-down menu
Click NEXT and Scroll down
Look for category Driver - Product Installation Software
Select the Basic Driver, e-print, or Full Feature Software
Save the *.exe installation package(s) on your computer
The file(s) will likely save to the "Downloads “folder.
Be sure to look for Updates as needed for your installation. If available, you may download the Print and Scan Doctor and / or other programs from Category – Utilities.
If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, Select run as Administrator and install.
NOTES:
Look at the bottom half of the main webpage for your printer for helpful videos to assist with the installation of the printer software!
Scroll the video list back and forth until you find the video that most closely matches your situation.
If using a USB connection: Download and install the driver software before connecting a USB cable.
Ethernet: Connect the printer to the network and (Optional) assign the printer an IP address at the router. Once the printer is connected to the network, be sure the printer is switched on and then install the printer software.
After the initial installation is complete and working, check / install Category - Update
There is valuable information at the support website, including sections for Manuals, Troubleshooting > How-to, Troubleshooting > Solve a Problem, plus alerts and notifications for your printer. Be sure to take an extended look at what is available. Bookmark the page.
Click the Kudos Thumbs-Up to show you appreciate the help and time from our Experts.
Although I strive to reflect HP's best practices, I do not work for HP.
Click Accept as Solution when the Answer is a good Fix or Workaround!
Kind Regards,
Dragon-Fur

Print from wireless laptop (win7) to HP 5550 attached to desktop (xp-pro)

network is wireless access point to router to multiple desktops. Desktops are all XP-pro with a workgroup name (dexter).
I can see the printer in a list on the laptop when I search for printers.
Win 7 on laptop says I cannot use because there is no driver and it cannot find one.
I temporarily connected printer to laptop and it installed a driver but still wants to search for one when I ask it to use the printer on the desktop. This is a piece of cake in XP. Driving me mad with Win7. HELP!
Thanks,

Try the '''''reset''''' described here: <br />
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Officejet 7210 wont print on wireless laptop

Ok...my printer and wireless laptop read each other perfectly until I got a virus...took it in ..and after I got home with the computer, it would no longer work with the printer. Printer is plugged in through ethernet cable to wireless router.
Running windows xp home
by the way it works when printer and laptop are hooked up via usb
Thank you for your help..Dave

If you still have the driver loaded you can add it manually:
First, verify that you can browse to the printer's internal web page by its IP address.
1. Click "Start" button --> Printers and Faxes.
2. Under Printer Tasks, click "Add Printer".
3. Click "Next" button on the Add Printer Wizard window.
4. Select "Local printer attached to this computer". Deselect "Automatically detect and install My Plug and play printer". Click "Next".
5. Under Select a Printer Port option, select "Create a new port" and select "Standard TCP/IP Port" and click "Next" button.
6. In the "Welcome to the Add Standard TCP/IP printer port wizard" make sure that the printer is turned on and connected to same network that your computer is connected to. Click "Next" button.
7. Under "Add Standard TCP/IP Printer Port" enter the printer's IP address. Click "Next" then click "Finish".
8. Now, select HP from the list of manufacturers, select your printer from the list of Printer models and click 'Next' button.
9. If you can't find your printer, you'll need to find the install CD and use the "Have Disk" option to select one of the hp*.ini files. Alternatively, you can select another HP printer model from the same type.
10. Add the print spooler name and click "Next".
11. Click "Next"
12. Click "Next" and then "Finish"
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

How to connect printer wireless i dont have wirelee router? my printer is deskjet 4625

i m unable to connect my printer wireless and generate code for registering at eprint.how to connect printer wireless i dont have wirelee router? my printer is deskjet 4625. please suggest ? i have installed printer on my computer and laptop. computer is having w-7 os and laptop is having w-vista.
thanks
p.h.thakur

That is not correct sabretooth04,
The Deskjet Ink Advantage 4625 only support USB or Wi-Fi, it does not provide any Ethernet connectivity and therefore a Wireless router is essential for the web services to work.
The specifications can be found in here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03149922&tmp_task=prodinfoCategory&cc=us&dlc=en...
ichleiben57 - As your printer only support wireless connection you will either need a wireless router, bridging your wired ADSL router with a wireless access point or replacing the printer to a different model which support wired ethernet connection.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Changed printers, now can't print wireless from laptop

Hi. I changed to a HP printer from an Epson. Now I can't print wirelessly from my laptop through my Airport Express. I get a message that the printer is offline.
Went to the HP site & got latest drivers. And there was an Apple update for the HP. I can print when the laptop is connected to the printer by the USB cable.
When I first set up the AP Express 2 years ago, I was able to print wirelessly without any problems.
any ideas?
Thanks

Got it fixed. Went to the HP site again & they had info for OS10.5 that worked.

Connecting Printer to my Laptop

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