Connecting problems: software not installed?

Alright, lately I've been having a few problems with my iTunes. At first it wouldn't show up at all, and then when I fixed that, this happened. Whenever I connect my touch to the computer via USB cable, this message appears on my iTunes:
"This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install iTunes again."
So basically, I can't sync anything from my iTunes into my iPod, it just charges. I have removed and installed it again, doesn't work. Is this some kind of other virus or something else? PLEASE HELP!!

This takes a bit more work than just reinstalling iTunes. You have to do a complete removal of Apple software (see this article: http://support.apple.com/kb/HT1925 ) and re-installation.
The second half of this is make sure Apple Mobile Device Services is running properly after the install. See this article for help/information: http://support.apple.com/kb/TS1567
If Windows doesn't prompt you to reboot after the installations, make sure you do anyway.

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PXI 8196 connection problem: plugin not installed

Hello NI:
The host PC interacting with our PXI 8196 (1052 chassis) recently had a hard drive failure, and I have had to reinstall all of our LabVIEW software and custom VIs on a new computer. The software is up and running, but I am having problems with connectivity to the PXI. The PXI is recognized in MAX, and everything is accessible (scales for our load cells, etc etc). But when I open up my labview VI project, I cannot connect to the PXI. It has a yellow triangle with an exclamation point next to it, and when I right click, the error message says that the plug-in is not installed. I have one CD that seems to have PXI drivers on it, but after installing, I had the same problem.
I was not the one who originally connected this system, and I am having trouble finding the documentation to get me back up and running. Any help would be greatly appreciated!
Eric
Solved!
Go to Solution.

So I have attached a screenshot from MAX showing all my devices and modules. Through MAX, I am able to access test panels for my modules (like the 6259 DAQ board) as well as the custom scales I have previously set up for the 9 load cells we use. The other screenshot shows where the issue still lies... when opening my LabVIEW project.
When re-installing all the software, I do not remember seeing anything titled "PXI Platform Services". Will all of the MAX connections work without Platform Services? If not, can you direct me to the correct download? We are using Windows XP and LabVIEW 8.2.
Also, I do not see the PXI or anything from NI in the Windows Device Manager. Again, maybe this is because the above Platform Services are not installed?
Thanks for your help!
Eric
Attachments:
PXI MAX screenshot.JPG ‏133 KB
PXI LV project screenshot.JPG ‏53 KB

Error message is showing while connecting to itunes - "This iphone cannot be used because the required software not installed. Run the itunes installer to remove the itunes, then install the 64bit version of itunes - Pls Help

I tried to install in my Sony Vaio Laptop - Model Name SVF15218SGW Serial No 54****************954. After installation of itunes, when i am trying to connect error message is showing as follows -
"This iphone cannot be used because the required software not installed. Run the itunes installer to remove the itunes, then install the 64bit version of itunes".
i already installed 64bit version. but not connecting my iphone with itunes
PLEASE HELP.!!!!
<Personal Information Edited by Host>

Hello Negaz
When you uninstalled iTunes, did you uninstall it by using the article below or just uninstalled iTunes? The best practice is to remove not only iTunes, but also other associating software in the order that the first article give. If that does not work, then check out the second article for more troubleshooting options for connecting your iPhone to your computer.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
-Norm G.

HP Connection manager service not installed. Application will exit

I'm actually having a number of problems with this laptop, but I figured I'd start with this one. I get the message "HP connection manager service not installed. Application will exit.
As strange as this may seem, when I get this message, I also cannot open any of the folders on my desktop. I don't know if the problems are related or not.
Any help is appreicated !
If this helps its model number is A5F92AV

Hi @krazykat_randi ,
Welcome to the HP Forums!
It is a superb place to find answers and suggestions!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that you are having multiple issues with your notebook, one of which is when you try to open the connection manager you get the message "HP connection manager service not installed. Application will exit.". You also can not open folders on your desktop.
Have you checked for viruses or malware? MS Malicious Software Removal Tool.
This is not a recommendation but many people have used Malwarebytes with success also.
Have you tried running MS Fix It to aid with overcoming issues?
Have you tried doing a restore back to when it was working properly?
If you still have issues I suggest you do a recovery back to factory.
HP PCs - Performing an HP system recovery (Windows 7)
If you have not yet done a backup you will have an opportunity during the recovery to do one.
HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7)
Hope this helps!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Oracle Software not installed

Hi!
I tried to install SAP NetWeaver 7.1 with Oracle 10 under Windows Server 2003 64bit in english fully updated. But I ran into two problems which prevented the SAP installation to finish : first once all the oracles updates were installed, the oracle wintows service would not start; second sapinst never managed to find the oracle installation and always answered "Oracle Software not installed".
For this installation I downloaded all the installation files from the SAP download center like this :
     - On http://service.sap.com/swdc in the left frame : download/installation and upgrades/entry by application group
     - then in the center frame : SAP NetWeaver/SAP NetWeaver/SAP NETWEAVER CE 7.1/Installation/Windows Server/Oracle/
     - I added everything to the Download basket but "Oracle 10.2.0.2.0 Patch for AIX 64bit" and "Oracle 10.2.0.2.0 Patch for Solaris 64bit"
- then I took the last patch for Oracle 10 on the SAP download center :
     - on http://service.sap.com/swcenter-3pmain in the left frame : Oracle/Oracle 64-bit/Oracle 10.2.0 64bit/Oracle 10.2.0.2/NT_x86_64
     - I added the last patch to the download basket
Then I followed this installation steps :
installation of the last jdk : jdk-6u3-windows-i586-p.exe
installation of Oracle 10.2.0.1 with : Oracle10.2.0.1-51031678\NT\I386\sapserver.cmd
installation of the last update for oracle 10.2.0.2 with : DVD_ORACLE_10.2.0.2_Patches_WIN_AIX_SOL\NT\I386\setup.exe
     => I had a problem with the installation of the patch chich detected the wrong version of windows so I forced it with : OPATCH_PLATFORM_ID=233 (I checked it before, it should really be the right one)
installation of the last patch of oracle :
     - definition of ORACLE_HOME and addition of opatch to the PATH
     - execution of "opatch apply" in the folder Oracle-10202_Patch16_MSWINX86-64-6397030\
===> *PB* : the installation of this patch enables the oracle windows service which won't run and doesn't send any errors (just timeout). I didn't find any help on this one. When I tried to start sqlplus in console, I got errors about DLLs not found but they exists in the bin directory of oracle and are in the PATH...
installation of NetWeaver 7.1 with SAP NetWeaver CE 7.1 SP3 for Oracle - 51032969\DATA_UNITS\CE71_03_IM_WIN_X86_64_ORA\sapinst.exe
       - normal installation + JavaEE + CompEnv
          - Media Browser - RDBMS Client Oracle : Oracle 10.2 Client - 51033272\OCL_WINDOWS_I386\LABEL.ASC
===> *PB* : at this point of the sap installation, I got an error "Oracle Software not installed" without any details. I didn't find any help on that either. It seems to come from a registry key missing...
After that, I uninstalled (with removal of the right keys in the registry to have something clean (<a href="http://download.oracle.com/docs/cd/B19306_01/install.102/b14316/deinstall.htm">url</a>)) Oracle many times and tried different installation steps : without the patches, with the patches but without the update (doesn't work), with the patch 15, with the patch 16. In each cases Oracle service wasn't working if a patch was installed. And in each cases the sap installation never detected an Oracle installation. This installation steps are very reproductibles and are problemful.
Could anybody have some pointers or help on that one ?
Thanks in advance,
Florian

Hello Friends,
I tried the AMD64 based Installation Source to install Oracle 10g. and It works.
I also applied sufficient patches (AMD64/x86_64 based) to Oracle, as required. It worked fine, without giving that "Platform not compatible" error, as it was giving me before.
Now,I have got that , my machine was expecting x86_64 based Installation of Oracle .
I was little bit confused between x86, x64, x84_64, I386,etc..etc..terms...
Thanks to Markus and other friends.
The problem was due to mix installation of 32bit + 64bit Oracle Software & Patches. Previously, i installed i386 based Oracle, which is 32 bit version. Then i tried AMD64 based Installation source of Oracle RDBMS. It workes.
Previously, I was applying x86_64 based Oracle patches 16 & 17 on 32-bit Oracle version, thats why definitely it was giving error of "Platform not compatible", because it was expecting 64Bit Oracle version to implement that patch.
But, now, i successfully applied these two required Oracle 10.0.2.0 patches(16 & 17),on this 64Bit Oracle. (AMD64 based Installation source).
Then, I had run SAPInst of Installation Master (Win_x86_64) and started the Installation again. I also gave Oracle RDBMS Client Source location (x86_64 based). Then, also provided other required parameters. Now, the SAPInst worked fine, without that "Oracle Software not Installed" error.
And, Ultimately I successfully installed the SAP NetWeaver CE 7.1 on 64Bit Oracle 10g Database Software. Right now, the Server is working fine, without Errors.
Thanks Again.....

WAE 674 Disk based software not installed.

Hi,
Have an WAE 674 with 4.4.3c installed, with problem.
Using WCCP and I am able to logon to the device.
Have this msg and in in the CM it is down.
System Initialization Finished.
Disk based software not installed.
Some applications may not run correctly!
Any sugestion?
I have reload still problem.
Regards Jan Rockstedt

What steps did you take to resolve the issue? I have the same issue on WAVE 594 running 4.4.5.
I get the error message when I telnet into device.

Software not installed correctly to communicate with ipod -Tryed evrything

Hello i am geting the "Software not installed correctly to communicate with ipod" error. I tryed everything on http://docs.info.apple.com/article.html?artnum=93716 nothing worked. I need help for a fix. I was having error 2095 before then i fixed it. Now im having this problem
Ipod: 30 gig video
Computer: HP a1112n

Itunes ver: 6.0.2.23
that rules out one set of possibilities.
okay, we'd better check on the following two possibilities then. (the second one has shown up in itunes 6.0.0.18, 6.0.1.3 and 6.0.4.2, so it's a live possibility with a 6.0.2.23.)
The Tick 247: iTunes not recognizing your nano? Here's a possible solution!
markinmadison: Re: "The software required for communicating with the iPod is not installed..."
love, b

Ipod software not installed itunes

when i run itunes i get the error message software not installed...
I can't seem to find the answer to this problem however i remember two posts that solved it
one told how to remove tunes thuroughly
the other used Start..Run to close a few things that itunes and the ipod used.
I need an answer and am onedering if anybody could find one of these two posts or give me an answer of their own

Its ok i found it

Software not installed correctly to communicate with ipod/iphone. This message appears when itunes is opened

software not installed correctly to communicate with ipod/iphone. please install again

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

Have ipod touch vers 4.2.1...using itunes 64-bit vers....error when connecting...Required software not installed...asks me to install 64-bit vers. Done everything possible

I am using an older ipod touch with version 4.2.1 software (newest available). I am using itunes 64-bit version 10.7 (newest). when trying to connect i get this error message...."This ipod cannot be used because the proper software is not installed. Install 64-bit itunes software." As mentioned 64 bit IS installed. Everything was working just fine a couple weeks ago.....no idea what happened! I have run all the troubleshooting guides mentioned by apple....uninstall, reinstall, reset ipod, etc.
No clue what is going on.....any possibility there is a "hidden" file within itunes that is causing this problem?
Thanks in advance to all who help!!
Kevin

Yes...have done this numerous times.....even found some files that normal uninstall does not delete (.itl type).
This really weird because I have several other computers in the house that all work just fine. ALL run Windows 7, ALL have iTunes vers 10.7, ALL sync just fine.

IPod/iPad cannot be used, required software not installed

Hi,
This problem just started after the last update to the latest iTunes for Windows. When connecting to the computer, iTunes shows a popup that says:
"This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes."
I've ran the installer and done that several times. I've rest both iPod and iPad, but I still get the above error when trying to connect.
Bob

I finally had success!! I saw in another forum a post where the person had the same problem and removed QuickTime and then iTunes, restarted, and then re-installed iTunes. This person said it worked. So, I took it a step more and did this:
1-Uninstalled QuickTime
2-Uninstalled Apple Moble Device Manager
3-Uninstalled Apple Software Update Manager
4-Uninstalled iTunes
5-Restarted Computer
6-Installed iTunes
7-Restarted Computer
After that, all is well. You might not need to do all that, but that is what worked for me on my Windows 8 machine after the last iTunes update.

Ipod touch required software not installed although reinstalled 3 times, help please

I had an ipod nano and itunes work fine, i bought new ipod touch 4G and connected it to itunes and get a message that say this ipod cannot be used because the required software is not installed. Run the itunes installer to remove itunes, then install itunes again. i have done this 3 times with latest itunes but still the same message ad ideas? Any help would be appreciated thanks

If you have a PC I would try:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

DB adapter and connections problem (Software caused connection abort)

Hi all!
I've heard about some problems of BPEL with database pooling and restoring the connection to the database. I think I might ran into a problem linked with this issue.
I have a process with a DB adapter that executes custom SQL (SELECT I.SEQ.NEXTVAL FROM DUAL). Yesterday everything worked fine. Over the night the database has been restarted. Today, when I try to execute the process I receive this error:
<fault>
-<remoteFault xmlns="http://schemas.oracle.com/bpel/extension">
-<part name="code">
<code>17002
</code>
</part>
-<part name="summary">
<summary>
file:/C:/Oracle/OracleAS/bpel/domains/default/tmp/.bpel_process_1.0_e83588e1ecab6f4899d99f7f74afd076.tmp/MyNextVal.wsdl [ MyNextVal_ptt::MyNextVal(MyNextValInput_msg,MyNextValOutputCollection) ] - WSIF JCA Execute of operation 'MyNextVal' failed due to: Pure SQL Exception.
Pure SQL Execute of SELECT I.SEQ.NEXTVAL FROM DUAL failed. Caused by java.sql.SQLException: Io exception: Software caused connection abort: recv failed.
; nested exception is:
ORABPEL-11633
Pure SQL Exception.
Pure SQL Execute of SELECT I.SEQ.NEXTVAL FROM DUAL failed. Caused by java.sql.SQLException: Io exception: Software caused connection abort: recv failed.
The Pure SQL option is for border use cases only and provides simple yet minimal functionality. Possibly try the "Perform an operation on a table" option instead.
</summary>
</part>
-<part name="detail">
<detail>Io exception: Software caused connection abort: recv failed
</detail>
</part>
</remoteFault>
</fault
I don't believe the problem is in using custom SQL but in establishing new DB connection (I'm not a DB expert so I don't know exactly the problem).
Can anyone please explain something about this and what should I do to ensure this error doesn't repeat?
After restarting opmn the process is executed successfully.
Regards!

Are you using locally defined datasources (setting in wsdl of the dbadapter) or have you set them up at the application server (managed) ?

Can't open MS Office docs because X11 software not installed.

For a couple of weeks now almost every document I receive by email, and even some old documents of my own on my hard disk, will not open by double-clicking. When I do double-click a dialogue box appears which says "OpenOffice.org for Mac OS X cannot be started, because the X11 software is not installed. Please install Apple X11 first from the Mas OS x install DVD. More information: http://porting.openoffice.org/mac/faq/installing/X11.html". Please note that I can open all these docs OK from within Word etc (i.e. by going File / Open .....)
Not having the Apple Install disk with me (I am traveling at the moment) I made some investigations and downloaded Open XML File Format Converter for Mac v 1.0 but clearly this has not solved the problem as I hoped.
Any suggestions will be gratefully received.

Simon50 wrote:
For a couple of weeks now almost every document I receive by email, and even some old documents of my own on my hard disk, will not open by double-clicking. When I do double-click a dialogue box appears which says "OpenOffice.org for Mac OS X cannot be started, because the X11 software is not installed. Please install Apple X11 first from the Mas OS x install DVD. More information: http://porting.openoffice.org/mac/faq/installing/X11.html". Please note that I can open all these docs OK from within Word etc (i.e. by going File / Open .....)
Not having the Apple Install disk with me (I am traveling at the moment) I made some investigations and downloaded Open XML File Format Converter for Mac v 1.0 but clearly this has not solved the problem as I hoped.
Any suggestions will be gratefully received.
For some reason, the default on your docs has been changed.
If you right-click the document in question and select "Open With" and then select "Other" and browse to your MS Office Word app, you can select it. Be sure to check "Always Open With" to make it the default for the future so you do not have to repeat this procedure.

Strange connection problems -- software or hardware?

I've been experiencing some strange connectivity problems of late, and am wondering if it's a software or hardware issue. I'm running OS-X 10.4.11, and have noticed web-associated "drop-outs" occurring. When I'm browsing, any of the following will happen:
1. the pages will periodically stop loading, or will take forever to load a few final images.
2. the page will load with a different format (completely unformatted, like a throwback to Mosaic!).
3. the page won't load at all, and will instead give me either a "DNS error" message, or will default to my ISP's "We couldn't resolve your page" message.
4. Nothing out of the ordinary happens.
Throughout this process, the connection strength is 100%.
It seems this happens with both Firefox and Safari. Is this an issue with driver software, or is my Airport Card giving out? My computer is about 3 years old.

I have been having intermittent connection problems on several computers over many years now. We have 12 eMacs, all purchased within a few months of each other, all with 10.4.11. Some computers have almost perfect internet connection, but some are constantly losing connection. If the user just waits a few minutes, the network just comes back or if they open system preferences and renew the DHCP lease it comes back as well. We have tried replacing cables, reloading the operating system, repairing permissions, reseting safari... We are all connecting through ethernet cables through wall jacks then to a switch that is connected to our router. Our DSL provider claims it can't be wiring or a problem on their end or they would see it and we would all have problems. I am not super computer literate... Any suggestions for what I should check on the 4 or so computers that are having lots of connection problems?
Thanks for any words of wisdom!!!

Connecting problems: software not installed?

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