Connecting Razr Bluetooth to Ford Sync

Cant get Razr to connect to car which has sync, Ford 2012. It finds it and pin pops up but when I put in pin and click done phone says cannot connect. My Revolution hooked to it with no problem and wife has hers connected.

Further look into Sync My Ride shows instructions for access code for the not as smart smart phones. Upon display of a 6 digit code press the forward seek button once and the Sync will then provide a 4 digit access code. Usually "0000" or "1234". The Razr was then happy to cooperate and connects etc nicely.
Thanks for your reply.
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Bluetooth with Ford Sync

Hi, my handsfree bluetooth in my car worked this morning.I have a new Ford with the Sync system. Tonight I'm getting an error when trying to make a call. Error message says "phone not found" or "phone disconnected" The error message on the phone says". App_net_rim__bb_phone_app67 is not responding process terminated. Sounds ominous! I have the Bold 9700. Any help is appreciated. Thanks. Andrea

I KNOW WHAT THE PROBLEM IS.
I had the same problem. Blackberry Bold 9650 - would connect, but disconnect minutes later. Sometimes it would reconnect, sometimes not.
In Sync, Goto the "Media" menu, where you would play music through a USB or iPod or even you blackberry phone. Is your "Media" device set to "Bluetooth?" I bet it is. Change the input to "line in" or "USB" if you have a USB hooked up. NEVER LEAVE IT ON BLUETOOTH AUDIO, EVER, FOR ANY REASON.
Bam. I don't have the problem any more. The problem seemed to be that my phone was connecting automatically through bluetooth, but SYNC was ALSO trying to connect through bluetooth to my phone as a media player. I don't know the technical reason, but the two seemed to clash. I never have the problem anymore, but if I forget and turn on Bluetooth audio, it will happen again.
I think its a BlackBerry problem, not a SYNC problem, but this workaround works. Good luck, and report back if it worked.
BONUS - use your USB cable to connect SYNC to your phone, and it works just like if you pluged in a USB key full of music.
On my phone, when I plug in the cable and the car is on, the phone prompts me to use it as "USB," or "CHARGE ONLY," or whatever - select "USB." Then, in SYNC, goto "Media," select device "USB," and BOOM.
OR, More easily, at this point press the SYNC button, and say the command "USB." It will activate the USB media device, and boom, you've got a fully voice activated MP3 player that fullfills the promise of SYNC.
Now your phone is a media player THAT YOU CAN USE WITH ALL SYNC VOICE ACTIVATED COMMANDS, just like if you pluged in a USB key full of MP3s. Put a 16GB media card in your phone, load it up with your music library and you are good to go. Play any song by name, artist, album, whatever, it all works, JUST LIKE SYNC WAS MEANT TO WORK
I hope this helps someone out there.

Connecting to ford sync

I cannot connect S4 Mini with Ford Sync. I have deleted all devices from Ford. S4 mini locates multiple Bluetooth devices in the neighborhood but does not connect to Sync. 2013 F250 with standard radio. Worked fine with basic phones, but won't connect to S4 mini.
y luck with 2010 Nissan Murano is no better. Maybe if I can get guidance to connect to Ford I can use the information to connect to Nissan.

stefsspokane, great! Let us know as this helps us to isolate the nature of the issue. You can also check to make sure the software is up to date on the device: http://vz.to/1nl6dVo and for the Ford Sync: http://ford.to/1gqLiHx . Keep us informed.
BrianP_VZW
Follow Us on Twitter @VZWSupport

Anyone noted Bluetooth connection issues with iPhone 4s and Ford sync?

My wifes iPhone 4 with IOS 5.0.1 auto connects to Ford Sync at least 75% of the time on first attempt. My new iPhone 4S with IOS 5.0.1 takes 4-5 attempts and rarely if ever connects without multiple attempts. Any one else seeing issues with failed Bluetooth connections with iPhone 4S phones?

Look at the right panel for links to other threads concerning problems with Fords. And it's not just Fords, cars in general. No solutions seem to be given.

Not working correctly, not connecting to ford sync since 3.1.2

I have a first gen ipod touch and ever since I downloaded 3.1.2, i get a messed up screen sometimes while playing music and my ipod will not connect to my sync in my edge anymore. any tips?

Apparently this is a problem with the iPhone 3.1 OS not working with Ford Sync. I have a Ford Fusion and I have had problems ever since updating my iPhone to 3.0.
From Ford:
If your device has been updated to Apple firmware version 3.1 (or greater), then you will experience an INDEXING concern which may limit functionality of the device with SYNC, including longer indexing times (e.g., 30 minutes). Note: Earlier versions of the iPhone firmware are not affected. The Ford SYNC Team is aware and has been in communication with the Apple team regarding the concern. We will post an updated response once more information is known. We appreciate your patience and would like to offer the following recommendations for continued usage of SYNC and your device:
-Use the AutoPlay feature. SYNC will still playback content on the device that is on the "Now Playing" list of the device. Media control will be limited to the Play, Pause, Next and Previous Track.
-If the device supports Bluetooth Audio, connect to the device with SYNC BT Audio/Media Stream. Media control will be limited to Play, Pause, but can also be controlled directly on the device.
-Use the Line In input to connect to the device headphone audio jack. The media will need to be controlled on the device directly.
-Transfer unprotected contents to a USB flash drive. SYNC supports playback with full media control of iTunes formatted unprotected media.
-Allow some additional time for the device to index.
If you have any additional questions, you may also contact our SYNC Support team via chat, e-mail, or phone. Thanks.
Source:
http://boards.synccommunity.com/n/pfx/forum.aspx?tsn=1&nav=messages&webtag=fords yncmb&tid=1987

Trying to hook up Bluetooth to my ford sync

I have an iPhone 5. Trying to hook up to my ford sync. It is not working. My phone just does not pick up any devices. Just keeps searching. I checked my Bluetooth settings in my car and they are all good. Then I reset phone and Bluetooth connection on both, but no luck. I have the same issue with my iPad mini.

With further research I have found that the sync system only works with certain phones and certain carriers. I have a t-mobile iPhone 5. Since this phone is new to the carrier it has not been made compatible with the sync system. ... Weird because it shows that it will work with this phone if it was from AT&T, Vernon, or sprint.

Iphone 6 and Ford Sync Bluetooth Does Not Work

Brand new iPhone 6 paired with My Ford Sync in a 2014 Escape.
Bad news, the bluetooth phone features simply do not work. You can initiate a call form the Sync and the phone will dial and connect, but 5 seconds into the call the bluetooth disconnects the phone audio and returns you to your radio or whatever source you were listening to.
The call appears to remain active on the iPhone but you can't access it.
Sure hope Apple or Microsoft/Ford step up to fix this soon it is a real show stopper.
Nothing like in the field beta testing.

I had a similar problem with my 2011 Ford Fusion and brand new iPhone 6 received yesterday. I restored my iPhone 5 to my new iPhone 6 when I received it. My iPhone 6 has the same device name as the iPhone 5 did. I was able to pair my iPhone 6 with Sync easily, but Sync would only ring on incoming calls. I could not answer the incoming call or initiate calls through Sync. I was able to correct the problem this morning by:
1) Forgetting This Device (Sync) in the Bluetooth application in the iPhone 6,
2) Deleting All Devices in the Sync Phone Bluetooth menu.
3) Re-pairing the iPhone 6 with Sync.
Apparently the same phone name stored in Sync from the iPhone 5 was corrupting the settings for the iPhone 6 using the same device name.
I hope this helps. Good luck!

Problems bluetooth streatming music from iPhone 4 to Ford Sync

Last week I purchased a 2011 Ford with the Ford Sync feature. On the first day having the car, I was able to pair my iPhone 4 and my iPad successfully. However, I realized while streaming music via bluetooth from my iPhone that the next/back/play/pause buttons weren't working. So I upgraded my iPhone to v4.3.2. That fixed the buttons. But the next day the Sync system essentially froze. Customer Support told me to pull the fuse which did fix it. However, I had a problem the next day with the phone not being able to connect. I turned off the auto download phonebook feature and the phone has connected consistently ever since. BUT - now I can no longer stream music via bluetooth from my iPhone. When I go into the Media screen and select bluetooth devices, it sees my iPhone is arleady connected. But it won't stream my music - nothing, nada. I can still stream music from the iPad via bluetooth and that has never stopped working. Any thoughts?

The sync is one way - computer to iphone. The iphone is not a backup/storage device. it simply mirrors the selected content of the computer to which you sync.
The exception is itunes purchases. Without syncing: File>Transfer Purchases
In some countries you can redownload some itunes purchases.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Ipod Worked by voice control in my Ford Sync, then I connected to Itunes to update and voice control no longer works!

My Ipod worked by voice control when it was connected to my Ford Sync. I connected to Itunes to update and transfer music and voice control no longer works. Help?

Its is a 5th Generation Ipod Classic with video NOT a NANO!

I updated my 4s to IOS 8 and now it won't automatically connect with my Ford SYNC. I have to turn the phone off and then on again for it to connect.

I updated my 4s to IOS 8 and now it won't automatically connect with my Ford SYNC. I have to turn the phone off and then on again for it to connect.
Why is this? My husband's 4s is still on IOS7 and it still connects automatically.

I do not know if this will help.
For a limited time Apple will allow you to downgrade to 7.1.2. Hurry do not wait.
See brownox second post here:
Are there known problems with hdmi screen display and iOS 8?
and
http://www.gottabemobile.com/2014/09/17/downgrade-ios-8-to-ios-7/

1.1.3 Broke Ford Sync Bluetooth

Both my iPhone and my wife's iPhone no longer work with our Ford Sync after the update. Hours on the phone with 2 support techs at ATT -> Apple during which my wife's phone was reset, was restored, was hard rebooted, none of these fixed the problem. No matter what, if the phone connects, it disconnects in seconds, or never connects. My phone does the same as hers does, but I haven't tried all the things she tried as I assumed it would not help. A visit to the Apple store was no help. Their answer was to report it at feedback.apple.com, which is odd as it requires credentials I do not have. Anybody have this problem and solved it?

It is an Apple problem and one that I hope Apple recognizes and fixes. I know there is no love between Microsoft and Apple and Microsoft partnered with Ford to develop and integrate SYNC. However, hopefully Apple realizes that a lot of folks are buying Ford products with Sync (on some Lincoln models, it is now standard and with all the TV ad hype, you have to believe that lots of folks bying Ford Focus and Fusion models will add it).
It should be a simple fix for Apple but since they seem to not release very small, incremental updates but wait for more major ones, it may be a while.

HELP-8330 & Ford "Sync"-Volume Defaults 2/3 Down On Curve When Connecting???

Been having trouble with people hearing me on Fords "Sync" from Microsoft. I had the 8830 and now the 8330. WHen it connects to the Sync the volume control on the Blackberry defaults or goes down 2/3 on the indicator on the upper right corner. I can not move it up with the side controls.
Anyone out there haven the same combo and noticed this? I have had 2 different phones and Ford replaced the microphone and Module for sync and it still does this.
Help very much appreciated, I have to go to handset to have people hear me. Thanks.

Worse problem with a Ford Edge 2010 Sync system using a BB 8230 Pearl Flip - my called party cannot hear me at all; but i hear the called party clearly. I have isolated the BB problem by successfully syncing a different, non-BB mobilephone w/o volume problems. Ford says it must be a BB problem (and not a Sync or Ford microphone/speaker issue); but there is absolutely no information from BB regarding the problem, nor any resolution. Has anyone encountered this problem with the Pearl Flip 8230?

With new upgrade, can I play music to Ford sync with bluetooth?

The new upgrade 3.0 is fantastic. Can I play music on the Ford Sync system or do I need the 3G?
Thanks for your advice.
Best,
Tom

the original iphone, even with the 3.0 OS does not support the A2DP bluetooth profile... therefor you can not stream audio to the sync. you can however USB it to the sync and copy music over (I think) I don't have a sync, but wish I did...

Lost bluetooth connection with iOS8.02. nothing syncs

Since the upgrade to iOS 8 have lost all my bluetooth devices. Nothing will sync. I have an iPad mini and now my keyboard and my sound device won't work

Hello willcourt,
Thank you for using Apple Support Communities.
Please check out this article for reconnecting your headset and keyboard.
If you can’t use a Bluetooth accessory or car kit
If you updated to iOS 8, have iCloud turned on, and are using Bluetooth, you might experience these symptoms:
Can’t connect to a Bluetooth accessory, like a car kit, car stereo, or headset
Can’t make or receive phone calls when you’re connected to Bluetooth
Can’t hear sound clearly when you’re on a call with Bluetooth
To resolve the issue, you'll need to first sign in to iCloud and review your devices:
Sign in to iCloud on your iOS devices.
On one of your devices, tap Settings > Bluetooth and look under My Devices. You'll see all devices that are connected to Bluetooth, but make sure that you see your Apple devices that are signed in to iCloud and are using iOS 8.
Sign out of your iCloud account from any devices that you don't want to use. To sign out of iCloud on an iOS device, tap Settings > iCloud > Sign Out.
Then, remove any inactive devices from iCloud:
Sign in to iCloud.com.
Select Find My iPhone.
Select any devices that aren't active anymore.
Wait for Find My iPhone to stop trying to find the inactive device.
You should see the option to remove this device from your account. Select it to remove the device.
After following the steps above, restart the device with the issue. Then try to use it with your Bluetooth accessory.
Best regards,
Nubz

Does iOS 5 support the Bluetooth Message Access Profile (MAP) for interacting with text messages in Ford Sync?

I'd sure love to take advantage of Ford Sync's ability to read aloud and let me interact with bluetooth text messages by voice. I had heard rumours that iOS 5 was going to support the Bluetooth Message Access Profile (MAP) like other phone manufacturers, but in my latest update I received while testing and reading other non-Apple sites, that appears not to be the case.
Is this something I'd have to upgrade to the iPhone 4S to otherwise get?
It's not Siri I'm interested in, just this particular feature to allow the phone to interact with my vehicle. If there's a 3rd party app out there that helps I'm open to that idea too. Thinking about what my next smart phone's going to be with LTE, and this is weighing in on my decision, lots of enterprise users out there with Ford as their company fleet vehicle too (hint hint!). A nice way to save lives too for those who refuse to not read/reply to texts while driving (I'm not in that club, but many are).
Kind Regards,
Brian

For the public record, here's the feedback I submitted based on Allan's suggestion. Thank you both, guess I'll just cross my fingers and hope others share their feedback in a positive way to Apple too.
I'd sure love to take advantage of Ford Sync's ability to read aloud and let me interact with bluetooth text messages by voice. However it requires phones to support the Bluetooth Message Access Profile (MAP) like Android and other phone manufacturers.
Humbly requesting this is something that gets added to a future iOS update.
It's not Siri I'm interested in, just this particular feature to allow the phone to interact with my vehicle by using the vehicles embedded voice and heads-up display commands.
Advantages:
(1) Gives one less reason for Apple people to stray to Google
(2) Saves lives too for those who refuse to not read/reply to texts while driving
(3) Keeps drivers behaving legally (outside of common sense, many provinces and states have enacted laws to try and protect people against themselves)
(4) A critical enterprise feature if Apple is attempting to continue to break into that market, most fortune 500 companies that have employees using fleet vehicles use Ford, but frankly other manufacturers coming to market with these features too.
Thanks for consideration around this feature. If you'd like to understand the use-case more or be pointed to threads in the discussion forum and 3rd party websites begging for this feature, happy to discuss.
Kind Regards,
Brian R. Kneebone

Connecting Razr Bluetooth to Ford Sync

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