Connecting remote app to Apple TV

I've connected my Apply TV to my router via cable. My iMAC is connected to the router via cable as well.
I can pair my Touch with both my iTunes library and my Apple TV, but I cannot control any of them (cannot find Apply TV nor iTunes). When I enable AirPort on my iMAC I can control my iTunes from my Touch. So far so good, but Apple TV can only connect through either cable or WIFI, not both. And my Apple TV is too far away from my router to be "reliable". That's why I use a cabled solution.
Am I in a "catch 22"? Or in another word does the Apple TV have to be WIFI connected in order for it to be controlled by "remote app"?

johpo01 wrote:
But as far as I understand Apple TV uses either cable or wifi, not both.
that's right - as soon as you plug an ethernet cable into the TV, wi-fi is disabled
Maybe there is a back door:-)
there isn't any. what you're doing should work well. i have my Mac's and my TV hardwired to my TC and yet can control both iTunes and the TV using the remote app on my Touch.
i would would try a *power cycle* of all my equipment. shut everything down for @ least 15 minutes. then, in intervals of 5 minutes, turn your modem back on, followed by the router, next the TV, and last your Mac.
any improvement ?
JGG

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HP Connected remote app for iPhone

I don't see the HP Connected Remote app on iTunes. Does HP realize it is not there?

OK... so you bought a HP computer... what is the model name and/or product number of the HP computer in question.
Just so you understand... the "HP Connected Remote app" available on Apple iTunes is only for Apple iPhones. This app needs to installed if, and only if, you want to stream data from your HP computer to your iPhone. You don't download this application from iTunes to install it on your HP Computer.
There is also an Android version available on Google's Play Store for Android devices.
If your HP computer came with Windows 8, it should have come with "HP Connected Remote" already installed. If not, you should be able to download the software HERE.
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HP Connected Remote App

HP Connected Remote App on iPhone 5- Just downloaded yesterday. The only issue is it prints a pdf just fine but not Word or Excel. Format is lost. Any suggestions?

Hi,
I think the iPhone does not read Word or Excel properly therefore it sends down wrong format. Please send to the printer email address rather than use HP Remote app.
Regards.
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

TS1741 I cannot get the remote app for Apple tv work on either my iPad or iPhone. Home sharing is "on". Any ideas?

Why won' remote app for Apple tv work on my iPad or iPhone? Home sharing is turned on.

A frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is the service being blocked on the network. Make sure your network isn't hidden, has a unique name, that MAC address authentication is disabled, security is set to use WPA 2 Personal and that there is only one router/device acting as a DHCP server and providing NAT services.
Make sure your router/computer allows access over the following ports
Port
Type
Protocol
Used By
80
TCP
HTTP
AirPlay
443
TCP
HTTPS
AirPlay
554
TCP/UDP
RTSP
AirPlay
3689
TCP
DAAP
iTunes/AirPlay
5297
TCP
Bonjour
5289
TCP/UDP
Bonjour
5353
TCP/UDP
MDNS
Bonjour/AirPlay
49159
UDP
MDNS (Win)
Bonjour/AirPlay
49163
UDP
MDNS (Win)
Bonjour/AirPlay
Refer to your router manual/manufacturer for any settings that are specific to that model.
Another frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is security software, in many cases configuring it correctly, disabling it or even uninstalling it can help, but in some cases the security software can cause problems that simply reconfiguring, disabling or uninstalling cannot reverse.
If you are consistently unable to activate AirPlay, have tried all the steps in this article and have security software installed on your system, you might benefit from contacting its provider or participating in any online forums they run to discuss the matter with them

HT4437 Can I play a video from the remote app onto apple tv whilst simultaneously stra,ing music to other speakers via express?

Can I play a video from the remote app onto apple tv whilst simultaneously stra,ing music to other speakers via express?

Thank you for that, I wanted to make sure I was trying to replicate the same thing as you. Just tried it now, works fine for me.
Of note though, this will take a relatively well performing network to achieve this, I have such a network, if your network is not as good as it might be, you might encounter problems.
For the avoidance of doubt, I used the remote app on my phone to get my iTunes library on my computer to stream music to 3 of my Apple TVs, I then used the remote app to control another Apple TV and get it to stream a music video from my computer to it. Of interest I managed to do this while my wife was using yet another Apple TV (not with the remote app) to watch something else from iTunes on my computer.

I just bought an Apple TV. I have found that I can only use my Ipod "remote" app for Apple

I just bought an Apple TV. I have found that I can only use my Ipod "remote" app for Apple TV products and not with my Netflix app-the Home TV icon only shows with Apple products.
I had hoped that I could use my Laptop Pro for unrelated tasks while I watch a movie-I have chosen TV only on the drop down. I dont seem to be able to seperate the two

The movies do not download onto apple TV it shows them as purchased and you need to stream them down. If you want to show your purchased music on Apple TV you need to sign up for iTunes Match.
There seem to be a few glitches with iTunes Match so i just use the computer icon to listen to music on my computer through Apple TV. If you have your Movies and TV shows on your computer this is where you will find them.
The Movies and TV Shows buttons on the main page of Apple TV show you films and tv shows you have purcahsed or cen rent or purchase.
You can also sync your Photos over as well. Method is slightly different in that in iTunes on the computer
File > HomeSharing > Choose photos to share with Apple TV

Ipad no longer connects to internet after using remote app for apple TV

I can use the Remote app on my Ipad to connect to Itunes library through my apple TV but as soon as I do that, I can no longer connect to the internet on my Ipad. The network stays connected on my Ipad but no internet. I have to recycle the router (airport extreme) and power off the Apple TV. Once I do that I can then connect to the internet again. I am using a Mac Pro as my desktop with airport extreme as my router. All software is up to date. Appreciate any thoughts anyone might have. Its a pain to use that litte remote for my Apple TV.

My question: Is it normal for the internet connection to switch from an Apple Network to another network?
No.
You are probably connecting to a neighbor's wireless network. Unplug your base station and see if the network remains.

Ipod touch and apple tv loosing connection (remote app) after a few minuts

Hello, I've installed Apple Tv and everything seems to work properly. I've intalled also Remote app on my ipod touch. Unfortunately after a few mimutes playing songs (10 / 15) it simply stops. The only way to go on listening is to press the ipod button...
I've checked the settings on the ipod but I didn't find any helping point.
Can you help me?
Thanks in advance!

Most likely the ATV is going to sleep or shutting down the Wi-Fi to reduce power consumption.
My ATV is connected via Ethernet and is always visible via the Remote app.

Remote App and Apple TV Won't Wake iTunes

I absolutely love the Remote app for the iPhone. I use it quite a bit to stream music to my home stereo. I am having difficulty with the "wake on network access" function, however.
Everything works like a charm when my MacBook Pro is awake. The Apple TV (2nd gen) and my iPhone (3GS) connect to the library without any trouble. The feature I was really excited about, however, was the wake on network access option. As I understand it, this feature would enable my iPhone or Apple TV to wake up my sleeping laptop so that I won't have to walk downstairs and make sure my laptop is awake before trying to access the library.
I just can't get this to work. I have the wake for network access option selected in the Network settings. I have verified that my Mac supports wireless wake for network access. I have Home Share turned on for the iTunes account and have signed the Apple TV and iPhone into the account. Despite this, neither the Apple TV, nor the iPhone Remote will wake the laptop. The iTunes Library shows up as an option on the iPhone, but just keeps "connecting" when you select it. The Apple TV won't even list the library under "Computers" unless the laptop is awake.
Has anyone else been having this issue? Any ideas on things to try to get it to work?
Thanks in advance.

Thanks, just wanted to check to eliminate the most obvious possibility.
Sorry, no other ideas at this time. Perhaps someone else here will have a suggestion, though this not being an iTunes issue, per se, you might have more luck in the Apple TV, Time Capsule or MBP forums.
Regards.

IPad remote app and apple tv (gen1)

I have the remote app on my iPhone 4 and iPad. Everything is up to date. The iPhone works fine controlling the apple tv, but I cant get the iPad to connect.
I start the remote app on the iPad get the 4 digit number. I enter it on the apple tv, but it won't let me select the done button.
Any ideas?
Thanks

The Album art is a known issue. Your other problem sounds like your network.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first.
The reason it would work again for a while is that switching AirPlay off and on re-establishes a network connection. Whether that's what is happening isn't certain, but it could explain:
...... but that wouldn't explain why each time, it starts playing again correctly when I unclick and click the ATV in the Multiple mode dropdown.

Remote app and apple tv

Is it possible to put the apple tv to sleep with the remote app? With the small apple remote
you press and hold the play/pause button. But I can't seem to find out if remote app will do it.
And also, how do you get to the main menu in apple tv with the remote app. Like youtube, etc.

It seems you have the option to connect the way Scott H described (ie accessing your media library in iTunes) -OR- you can have the iPhone directly access the AppleTV's library. I've done it both ways on mine. The first way means you're streaming wirelessly from your computer, while the second means you're pulling things directly off the AppleTV's hard drive. You can switch back and forth between these methods by going into the Remote program's settings into the "Choose a Library section..." as long as you've set up both your computer and ATV to see the Remote.
Regardless, neither of these methods will accomplish what you want. You can play movies and podcasts on your ATV with the remote, but you can't rent movies, go to YouTube, etc. Hopefully v1.1 will add these things.

Can you set up Remote app to Apple TV without original Apple TV remote?

I lost my Apple TV remote, so I tried looking up other ways to control my Apple TV. I found the Apple Remote app, but I can't get it to work. The setup information I found indicates that you have to turn on home sharing on the Apple TV, but that can't be done without a remote. Obviously I don't have a remote right now, so I'm trying to find out if there's another way to get my Remote app to work on my Apple TV without the original remote. Can anyone help?

Can be done. All you need is your iPhone/ Ipad.
Learn how to set up your Apple TV (3rd generation) using an iOS 7 device.
With Apple TV software 6.0 or later, you can set up your Apple TV (3rd generation) by transferring the following from your iOS 7 device:
Wi-Fi network and password
iTunes Store account
Language and region format preferences
System requirements
To use your iOS device to set up Apple TV, you need the following:
Apple TV (3rd generation) using Apple TV software 6.0 or later
One of these iOS devices using iOS 7 or later
iPhone 4s or later
iPad (3rd generation or later)
iPad mini
iPod touch (5th generation)
Setting up your Apple TV
Follow these steps to set up your Apple TV (3rd generation) using your iOS 7 device.
Connect your Apple TV to your television and power and wait until your Apple TV displays the setup screen.
Unlock your iOS 7 device and ensure that Bluetooth is enabled. Also ensure that you are connected to the Wi-Fi network you want to use with Apple TV.
Touch your iOS device to your Apple TV and wait for the prompts to appear on your iOS device and Apple TV.
Enter your Apple ID and password on your iOS device.
Choose if you want Apple TV to remember your Apple ID password, and if you want Apple TV to send data to Apple.
This does not change your iOS device preferences.
Your Apple TV will start the configuration process, including connecting to your Wi-Fi network, activating Apple TV, and setting up your iTunes Store account.
When complete, your Apple TV is ready to use.
Troubleshooting tips
If you encounter an issue setting up your Apple TV using an iOS device, try the following:
If the Automatic Setup screen doesn't appear when you touch your iOS device to the Apple TV, verify that you:
Have an Apple TV (3rd generation) using Apple TV software 6.0 or later.
Use a supported iOS device with iOS 7 or later.
Note: iPhone 4 and iPad 2 are not supported.
Verify that your iPhone is unlocked and that Bluetooth and Wi-Fi are on.If the issue persists, press the Sleep/Wake button to lock your iOS device, then press the Home button and slide to unlock and try again.
While configuring your Apple TV, keep your iOS device within 10 to 15 feet of your Apple TV until the configuration process completes.If you go out of range or the setup doesn't complete, restart your Apple TV by unplugging it from power for a few seconds and then reconnecting it.
If you are still unable to set up your Apple TV with your iOS device, you can set up your Apple TV with the included remote instead.

Remote app with Apple TV

I use the Remote app with both an iPad and iPhone to control my first gen Apple TV. This works fine except for one thing. When I select "Apple TV" as the library, using an iPhone I have access to all my library including Podcasts. When I run the same app on my Ipad, still selecting "Apple TV" as the library, no Podcasts come up on the iPad to select - the category is completely missing.
Has anyone else seen this issue ? Are they still there but hidden somewhere else ? Bear in mind I keep no content on the Apple TV - it is effectively just acting as a wireless device to get the signal to my TV.

Literally nothing happens. I click the done button and hear a beep. Over and over again.
On the phone, the passcode is still displayed.
Thank you for your help.

IPhone "Remote" App for Apple TV Has Become Sluggish, Slow to Respond

(Earlier today I posted this question on the "iPhone" section of this thread but perhaps it's more appropriate here.)
I've searched this and other forums and have yet to see the issue I'm having addressed. After successfully installing and using the iPhone "Remote" app to control my Apple TV, its performance has become erratic. While selecting and/or swiping actions were instantaneous, they're now delayed, sometimes by four or five seconds. My Apple IR remote still works perfectly. Also, the Remote app on my iPhone works fine on the TV set up in various Apple Stores I've visited. A clue that may be relevant is that my RF Dish receiver remote is a bit slow now, too, although not as bad as the WiFi-driven iPhone Remote app. It seems that something in the room is creating these problems (there are no fluorescent lights) and all worked fine months ago. Anyone have any ideas on what might be causing this?

ok well it seems unlikely that your issue is with the appletv itself.
could well be wifi interference.
any cordless phones or cordless doorbells, or any new cars turned up close by with remote car alarms, or a new microwave (or old one starting to fail) ? all this sort of stuff can kill wifi.

Avi/WMV video using Apple Remote App to Apple TV via iPad?

Will this work if I install the codecs to play these with quicktime? Or do I need to manually convert my videos to .mov to stream them?
I don't have these actual products to test so I can't try to figure it out myself but if anyone has come across this I would love to know the answer. Thanks!

Welcome to the Apple Community.
When using the remote app on the iPad/iPhone etc, the content is streamed from iTunes to the Apple TV, it is played by the Apple TV not by iTunes, therefore installing Quicktime components on your mac/pc will not help the Apple TV decode an unsupported stream.
I hope this is what you were asking.

Connecting remote app to Apple TV

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