Connecting to Airport express issues

I am trying to connect my iPhone 5 to my AirPort Express but it says it "cannot be set up by this software" help?

bl4ckr4bbit, Welcome to the discussion area!
Most cable modems require that you power them off when you switch the Ethernet connection from one device to another. Until you reset the modem it will not communicate with the new device. When the modem is powered on it detects the new device and starts talking to it.
Some cable modems have a reset button on the back for this reset.
Some cable modems have a small internal battery which must be removed for this reset to occur.
Sometimes the cable modems must be unplugged several hours or even overnight to allow equipment back at the ISP to reset.
Did you power off the cable modem when switching the Ethernet connection?

Similar Messages

Itunes will not stay connected to Airport Express with any Yosemite update.

Since installing Yosemite (original and updates) my itunes will no longer stay connected to Airport Express on my iMac. Any ideas?
I have no probblem at all when using ipad or other devices.
Matt

Hello mtvessell,
If you are having issues connecting to the iTunes Store, then start with the article below for some general troubleshooting to get it sorted out. If it continues, then take a look at the second article for additional support.
Can't connect to the iTunes Store
http://support.apple.com/en-us/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/en-us/TS3297
Regards,
-Norm G.

Can't get itunes to connect to airport express via air tunes

Hi,
I just bought and installed an airport express (for windows 7) everything is now connected but i can't get itunes to recognize my airport express via air tunes. I can see the multiple speakers in itunes, but when i click on it to connect to airport it just comes up with connecting, loads for about a minute then minimizes without connecting.
Has anyone else experienced this? How can i get this to work?
Message was edited by: Toddy85

You've probaby solved this by now, but if not... When upgrading itunes on a Vista or Windows 7 machine with Windows Firewall running for some reason Bonjour can't get through the firewall and thus Airplay does not work. Not good when all your Hi-fi's are connected via airport express!
I found to resolve the issue you have to install an older version of Bonjour. It won't work if you try to do this straight from Apple. So try this...
1. Firstly install and older version of itunes from the web (say version 10.1) Try www.oldapps.com
2. Then find the Bonjour file in program files
3. Cut and paste it to your desktop with its contents
4. Uninstall itunes and Bonjour via your control panel (the desktop file of Bonjour you moved will still be there).
5. Install your new version of itunes, say version 10.5, from the apple website.
6. Before opening it go to program files and cut the (newly installed) Bonjour file and paste it somewhere different to the desktop (you can't just delete it). It does not matter where you won't be needing it.
7. Now Cut and paste the old version of Bonjour you stuck on the desktop in Program files in place of the one you just moved.
8. Hey presto, Airplay, Windows firewall and your Airport Express' should all get on again.
Hope this works...
Jim

Airport 6.3.1 - Unexpected error connecting to Airport Express

I have an Airport Extreme (A1408) base station. I am trying to add an Airport Express (A1392) to my network using Airport Utility 6.3.1 (631.4) with Mac OS/X 10.8.4 (12E 55) running on an iMac. The Airport Utility can find the Express, but returns "An unexpected error occurred. Try again." I have reset the Express using the pinhole without success. I also tried connecting another Airport Extreme (A1408) to the same network with the same result: it can find the device, but returns an unexpected error.
Based on others' posts, I have tried changing the Network setting for IPv6 to "Link-local only". This also did not resolve the problem. Any suggestions are welcome.

I really appreciate your quick response!
The factory default reset didn't work. What did was connecting an ethernet cable. Here's what I did (for anyone else having a similar issue):
Connected the Airport Express via ethernet cable to the Airport Extreme base station.
Airport Utility found the Airport Express and set it up on the ethernet (wired) network. Airport Utility then showed a solid line between the Extreme and the Express to show they were connected.
I then edited the properties of the Airport Express as follows:
On the "Wireless" tab, change "Network Mode" from "Create a wireless network" to "Extend a wireless network".
After the Airport Express rebooted, I detached the ethernet cable.
I then unplugged the Airport Express and plugged it back in the room where I actually wanted it to serve as a wireless extender.
I waited a good 2-3 minutes, checked the status of the connection in Airport Utility in Wi-Fi mode, and voila! It worked. The solid line now shows as a dotted line between the Extreme and Express to show they are connected wirelessly.
I tried connecting a peripheral (in this case, my ethernet-enabled TV) via ethernet cable to the Airport Express extender and it was fully functional.
Thanks again for your help.

ITunes 11.1 won't connect to AirPort Express

Hello,
I just updated iTunes to ver. 11.1.0.126 from the previous version of 11.0.5. Prior to this, everything worked fine, no issues ever with connecting to my airport express from iTunes. Now that I've updated to 11.1 I get the following message when selecting my AirPort express for streaming:
"An error occurred while connecting to the AirPlay Device 'CasaWalck AirPort Express'. The network connection failed"
The AirPort express is a bit older... an 802.11g, running the latest version firmware 6.3 and it's still attatching to my AT&T Uverse wireless home network just fine. Went into the router admin to verify all is well, and it is.
At the end of the day, it seems to be the iTunes update that caused all of this. I should also add that with the iTunes update, I also installed iCoud (which I didn't have installed before) and the latest version of Quicktime.
I'm running
- Windows 7 Home Premium Service Pack 1 on an HP tower.
- AT&T Uverse wireles modem w/WPA2-PSK (AES) encryption
- Netgear WNA1100 USB WiFi modem
- Apple AirPort Express 802.11g w/firmware 6.3
Any help is greatly appreciated. I really want to get my streaming to work again!
John

Okay, I'm logging this for anyone who might be experiencing the same issue. I kept poking around my system until I found the solution myself.
In researching this issue, I kept coming across folks who found an issue involving their Mac systems. Since I have a Windows 7 platform that didn't do anything for me. Initially I started suspecting an IPv6 compatability issue between iTunes 11.1 and my old airport express. Found nothing fruitful there (including this so you don't waste your time chasing that down). The other common theme coming up with others was their firewall. I came across on thread in particular where if they disabled thier firewall, they got iTunes to connect to their airport express/airplay device again. However, they were stuck with a choice between this working and having firewall protection. I personally just couldn't operate without a firewall. So... I kept poking around and literally stumbled on the solution.
Windows 7:
Start > Control Panel > Windows Firewall > Allow a Program or Feature Through Windows Firewall > Change Settings:
- click to highlight iTunes from the list
- click Remove
- click Allow Another Program...
- Select iTunes from the list and click Add
- Click OK so save your settings.
- Test your connection AirPlay/AirPort Express in iTunes. It should work
- Restart your machine and test to make sure it still works after a reboot. Mine did.
From what I can gather, the previous installation of iTunes logged some sort of profile or entry into the Windows firewall. Once iTunes upated to 11.1, it seems whatever worked for the 11.0.5 install was no longer compatable. By remiving and reinstalling this entry in the firewall, whatever was needed was refreshed and all is well with the world again.
For all the times this community has helped me out, I only hope I can return the favor.
John

No default connection to Airport Express

Upon each wakeup from sleep or start-up, connection does not default to Airport Express. How do we make it automatically default to Airport Express?

How is it set up so that it will go back to the "last" connection
Sorry, there is no setting for this. If you have Ethernet at the top of the Connection Order, the Mac will look for that signal first. And, if you are using wireless, and plug in an ethernet cable, the Mac will switch to ethernet.
If you have AirPort at the top of the Connection Order, then it will look for wireless first to connect, then ethernet. If you are already connected using ethernet and turn the wireless on, the Mac will switch to wireless when AirPort is set to connect first.
I have a laptop which I use with this wireless and every time I turn it on it goes to this connection as the last one I was on
This indicates that the wireless network is at the top of the connection list so your laptop looks there first.
The iMac is apparently not doing this. If you cannot get the iMac to connect to your top choice first in the connection list, there is a problem in the operating system of the iMac and the operating system may need to be reinstalled.
That's really an iMac issue, not an AirPort Express issue, so you might also want to try a post in the iMac Forum for that so see if someone has found something that I am not aware of in this regard.

10.5.8 MBP cannot find or reliably connect to AirPort Express on channel 13

Problems with channel id 13:
============================
I believe this is another (NEW!) issue unrelated to the already described WLAN-battery-performance-drop-down. Furthermore the following may not only apply to 10.5.8 but to 10.5.7, too:
Since there are many (~20) WLAN networks in my neighborhood, I decided to switch to channel 13 (in the AirPort Utility for my Airport Express b/g) in order to minimize interference. This used to work fine.
But since 10.5.8 my intel MacBookPro 15" (Early 2006) does not find my WLAN anymore. It is not listed in the available WLAN-list. When switching Airport off on my MBP and on again, it sometimes finds my WLAN but the connection drops within a minute and I am completely disconnected - too short to get AirPort Utility to connect the Airport Express station (but it can find the Airport Express station for a second or so).
However, the iPhone3G and the ubuntu-linux still work great with the very same WLAN.
I tried another WLAN-router (d-link) and this plays well with my 10.5.8 MacBookPro.
Interestingly, when I tell the d-link WLAN to use channel 13, my Mac shows the same symptoms as with my AirPort Express b/g on channel 13.
I have not tested with which other channels this occurs.
The "hack" to restore the 10.5.7 IO80211Family.kext did not work. I reinstalled the 10.5.8 combo-update, but that does not help, either.
Note1: In Germany, WIFI channels 1 to 13 are allowed. Maybe, in the USA this is different and Apple did not tested the 10.5.8 Airport with the channels possibly not available in the states?
Note2: My MacBookPro is too old to apply the 10.5.8 Airport-slow-on-battery thingy patch, posted here in the forums.
Note3: Since 10.5.7 (or maybe a version below?) OS X (after sleeping or restarting) tells me that my preferred network has not been found. Then I disable and enable the airport and select my network once it appears. In the first place I thought this was due to the huge amount of WLANs... but now I am not sure any longer...
Perhaps others have observed a similar behavior?
Note4: I will post my specs (version of MBP and airport) later, since I am at work right now.
Note5: I will try to reset my Airport station to factory defaults and choose another channel.

Carolyn Samit wrote:
HI Samuel,
Definitely try a different channel.
Airport Troubleshooting Guide
Carolyn
Hey Carolyn thank's for your reply!
The Airport Troubleshooting Guide is great. Unfortunately did not help in my case.
(I tried a lot of other things, too. Installing the combo update 10.5.8, resetting PRAM, deleting keychain entries, removing Aiport adapter in the list of network adaptors, removing known networks and so one. Nothing did a change!)
What did help indeed was to plug in the Mac by ethernet cable and configure the Airport Express base station to a different channel. Then it works like charm (again), as you suggested, too.
I tested with another (d-link) wlan (b/g) station and confirmed my first suspicion that it has something to do with the channel and not with the base station or some configuration.
Both, channel 12 and 13 are NOT working, but all others do fine!
This is a bug (introduced in 10.5.8 or maybe 10.5.7, I am not sure?). I repeat, this is a bug and unrelated to the wifi battery issues described by others. I guess I will file a feedback report.
As a work-around, switch to another channel. I am not sure what happens to people who have channel left to "automatic" and the base station changes to 12 or 13 by itself. (Is this technically possible?) I think they will get problems. Definetely.
For completeness, my specs:
Model Name: MacBook Pro 15"
Model Identifier: MacBookPro1,1
Processor Name: Intel Core Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 2 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP11.0055.B08
SMC Version (system): 1.2f10
AirPort Card Information:
Wireless Card Type: AirPort Extreme (0x168C, 0x86)
Wireless Card Locale: Worldwide
Wireless Card Firmware Version: 1.4.16.2
Current Wireless Network: Apple Airport Express
Wireless Channel: 1

Why does my Windows 8.1 drop connection to AirPort Express?

Since Windows 8.1 my Wi-fi connection to AirPort Express does this drop out every 1-4 hours all day long. It suddenly says "Limited Connectivity". My workaround is to connect to another network (my gateway for instance) and then connect to the AirPort Express again. Full connection!
Issue: The connection will suddenly, and completely unprovoked, stop working for both internet and AirPlay over the Airport Express.
Setup: AirPort Express with newest firmware (checked 23-03-2014), wired cable connection to gateway: Thomson TG789vn driver version 10.4.0.O.
Connected Laptop: Asus N56VM with network adapter Intel(R) Centrino(R) Wireless-N 2230 with newest driver: 15.10.5.1 ( driver date: 31-10-2013)
My laptop connects perfectly to all other networks and my airport express works well with my iphone, so i think it is a conflict between apple and microsoft. Please help me fix this issue.

Apple has not offered an update for Windows since June 2012. I think the message is clear.......Apple does not really care about Windows......but my opinion may be wrong.
Your best bet would be to contact Apple Support and ask them about possible updates for 8.1.
http://www.apple.com/support/contact/

Can not stay connected to Airport express

I have an airport exress that is less then 9 months old. I have my internet provide wirlessely so my macbook pro picks up the signal and i share it with the airport exress. With the AE set to bridge mode. This was all working fine for the last 3 months, but now for some reason I can not stay connected with any of my devices wirelessly with the AE. I try to connect with my Iphone 4s and when i click on the network to connect i never recieve a check mark on the left all it does is give me the moving circle. I try to search the web on the phone and it will work for a second then not work for who know how long then work for a second ect.... i have hard rebooted the AE, reset network settings in my phone, reset smc and pram. when i access the ae through airport utility on my mac the internet shows green and the AE show amber becuase it says it does not have a valid ip address. I access the AE from my phone and the AE shows the same and the internet will go from green to amber and back. Also it will not stay connected to the AE i try to change setting on the AE through my phone and as long as i do it quickly it works fine, but if i wait anylonger then 10-30 seconds the phone drops the AE and i have to start over even though it will pick it up again with in a second or two. this is the same for ipad, three iphones, dell computer, and a android phone.

Simply reconfigure your Airport Express to either use for airtunes only or to extend the range of the existing network. This effectively connects the Airport Express to your main wireless router as a basic access node rather than a separate router creating its own network.
If you consult the User Guide that came with your Airport Express you'll find additional information on how to setup an Express to simply extend a local wireless network rather than function independently.
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Iphone will not connect to airport express extended network - macbook and ipad will - Help

Iphone will not connect to airport express extended network - macbook and ipad will without problems.
iphone will connect to base station no problems, I've restored settings and started again but still the same, the iphone picked up the network for the last couple of months, but not now ?

I'm having the same issue. My AExpress used to give a good signal strength on the far side of the house extending he network created by my Extreme. However, I've noticed lately that my iPhone does not receive the same strong signal it once did. AE has a green light, I've rebooted it, and my Extreme but there is no change in signal strength. Other than the green light, how can I tell if the Express is working if I don't get a good network signal?

Network name comes up, but cannot connect to Airport Express

Recently it seems that every other day I cannot connect to my Airport Express. The wireless network name always appears; however, when I try to connect to that network (I have it password protected), I get a "timed out" error. I then have to unplug the Airport Express and plug it back in to reboot. Connecting back to the network always works after that.
Is this an Airport Express issue or my home internet connection issue?

So did i screw something up last night when i connected using my PC?
That sounds likely. Maybe the security type or password?
And if so how do i re-set the link with my mac??
Try the options described on pp. 30-33 of http://manuals.info.apple.com/enUS/AirPort_Express_SetupGuide.pdf
Once you get things working again, suggest you save the settings in a profile. In future when you bring the PC home, create a different profile for experimentation. Switch back to the usual profile when you're done with the PC. Eventually, you should be able to develop one profile that works with both machines.

I find there is a slight delay between my macbook speakers and external speakers connected via Airport Express. Is there a way to rectify this? Thanks!

Music plays out of sync between my computer speakers and externally connected throught Airport Express speakers.

Unfortunately, I don't have either a Slingbox or iHome speakers so I won't be able to reproduce any of the issues you are having. With the fact that you live in large apartment complex would still lead me to believe that Wi-Fi interference may be the reason that you are having streaming issues.
I suggest you perform a simple site survey, using utilities like iStumbler, or AirRadar to determine potential areas of interference, and then, try to either eliminate or significantly reduce them where possible.

Is there a way I can connect my airport express to be able to airplay the sound from my apple tv?

Is there a way I can connect my airport express to ba able to air play to my speakers the audio from apple tv?

GEESAR wrote:
hi there
is there anyway i can use the unlimited data i have from my mobile network provider (o2) on this i pod touch 4 generation the latest model NO.
and does the sim from my mobile network o2 be used in the ipod touch4 to use the unlimited minuites i have from my mobile network provider NO
if not then how do i use the unlimited data ive been given through my mobile network provider please tell me most kindly Purchase a mobile WiFi hotspot (Sometimes referred to as a MyFi), or have that service added to your cell phone.
geeeeesar also how does this ipod touch4 pick up the wifi free of charge is this possible or do you have to pay for limited data to access internet Your iPod can connect to any unsecured WiFi network that you are currently within range of. These networks can be found at your local library, some city/county government buildings, doctor's offices, Denny's, IHOP, Starbuck's, Home Depot, Lowes, Best Buy, and other merchants. Your iPod can connect to any secured WiFi network that you are within range of and that you have the password for.
thanks can i pod touch 4 generation download movies too please help thank u very much.... Yes. If your iPod has a WiFi connection and you have an account with a service like NetFlix....

How can I print from my IPAD3 to a printer connected to Airport Express?

How can I print from my IPAD3 to a printer connected to Airport Express? I have a HP printer and I can print from all my Windows PC and iMAC in the house. How can I print from my IPaD?

You cannot.
The USB port on the AirPort Express allow sharing a printer with Windows and Mac OS X, not with iOS:
"Wireless printing over USB requires a compatible printer and OS X v10.2.7 or later, Windows XP, Windows Vista, or Windows 7":
http://www.apple.com/airportexpress/#wireless-printing
"AirPrint-enabled printers connected using Bluetooth or shared through a USB port of a Mac, PC, AirPort Base Station, or Time Capsule are not supported":
http://support.apple.com/kb/ht4356
The HP ePrint app also does not provide such functionality:
Can I print from the HP ePrint mobile app using USB or Bluetooth?
No. You can only print directly to supported HP printers on a local wireless network.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01923321&lc=en&cc=us&dlc=en &product=5199463#N1176
Shlomi

After upgrading to OS 10.8.1 I can no longer scan from my Canon MP240 printer when it is connected to Airport Express.

I can no longer scan from printer (Canon Pixma MP240) when it is connected to Airport Express, although printing is no affected. However, when connected directly to MBP scanning works fine. I have tried all the standard remedies; reinstalling drivers, resetting printer system, selecting sharing options, but no luck. Previous to Mountain Lion this function worked fine. Any ideas how to regain this capability?
Thanks,
J.

I'm almost completely certain that the scanning feature worked before the update. Having said that though, I don't scan a great deal and it may be the case that when I have done, the printer was directly connected to the MBP. However, since I have a laptop it's far more logical that I would have had the printer connected to Airport Express for reasons of portability so I can't really see that I would have had the printer connected directly to the laptop. Besides this, I have no memory of having this problem previously. Therefore, I don't think my memory is to blame although of course, if it were I'd have no way of knowing!
J.

Connecting to Airport express issues

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