Connecting to i-tunes store on my Iphone - plus flashing apps

I have some apps waiting to be downloaded on my IPhone. When I click on the App Store, I enter my Apple password at the prompt (and I know it is correct) but then, after attempting to load, it tells me that it cannot connect to ITunes. Why? Any ideas? I also have a problem with the apps I have downloaded (including iBooks). When I click on them they flash up and disappear again. Any ideas on that too?

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Similar Messages

I Tunes cannot connect to i Tunes store. An unknow error have occurred 0x80090318

Hi I am having this problem for weeks:
iTunes cannot connect to i Tunes store. An unknow error have occurred 0x80090318
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
iTunes 11.4.0.18
QuickTime 7.7.5
FairPlay 2.6.16
Apple Application Support 3.0.6
iPod Updater Library 11.1f5
Apple Mobile Device 8.0.0.23
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
The current local date and time is 2014-10-13 22:33:41.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
No external plug-ins installed.
iPodService 11.4.0.18 (x64) is currently running.
iTunesHelper 11.4.0.18 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
DHCP Enabled: Yes
Lease Obtained: Mon Oct 13 22:25:56 2014
Lease Expires: Tue Oct 14 02:25:56 2014
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2014-07-01 22:20:33.

Have you tried the troubleshooting for that error code on this page : Apple software on Windows: May see performance issues and blank iTunes Store ?
This also appears to have worked for a number of people : error iTunes Store : 0x80090318 (the solution).

I-pod touch is not getting sync and the error message is coming as "i-tunes couldn't connect to i-tunes store. An unknown error occurred (-3212).

Hi
My i-pod touch is not getting sync and the error message is coming as "i-tunes couldn't connect to i-tunes store. An unknown error occurred (-3212).
I have updated the latest OS 6.0 in my i-pod touch.
Kindly send the solution
Regards
Deepak
<Email Edited By Host>

Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
Also, you are not addressing Apple here. We are all just users like yourself.

I-tunes cannot connect to I-tunes store

I just downloaded I-tunes 7, now when I go to the music store it says that it cannot connect to I-tunes store, and the network connection was confused.

Have you tried the troubleshooting for that error code on this page : Apple software on Windows: May see performance issues and blank iTunes Store ?
This also appears to have worked for a number of people : error iTunes Store : 0x80090318 (the solution).

TS1702 Trying to download aps & getting message "cannot connect to I tunes store". What to do?

Trying to download aps & getting message "cannot connect to I tunes store". What to do?

Hello kathyjc789,
It looks like your issue is described in the article "Can't connect to the iTunes Store" along with some troubleshooting steps for you try out.
- Griff W.

Why can I not connect to the itunes store on my iPhone?

Why can I not connect to the itunes store on my iPhone? Heard that other people are having the same problem and that Apple needs to fix it.

Hello sakif16,
Thank you for using Apple Support Communities.
For more information, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Have a nice day,
Mario

How do you shut off I Pad with full shut off and then reboot it as I keep getting an error message that I cannot connect with I Tunes Store

How does one shut off and reboot an I Pad? I think you have to hold button to the right for several or more seconds until a red arrow appears. I am not sure and I want to resume my connection to I tunes store and heard this is the best way for them to get back to me with certain info.

Thanks. I tried every method to reconnect to the I Tunes store since the error was cannot connect and I could not update or download apps, even tho the I Pad worked fine otherwise. When it re booted and re set the I tunes store message popped up and asked me for some credit card and other info. When they got it I was back in business and apps could download as before. I tried every other suggestion online and this was my last chance and it worked great. My router had to be re set the other day by turning it off and then on, and that's when all this started happening. Probably changed the I Tunes setting but I never thought it would affect the IPad in any way since all my othe computers worked just fine.
Again, many thanks.
Happyharv

Can`t get a connection with i-tunes store, although ID and password are correct. A lot of app-updates are not possible

a connection to i-tunes store is not possible

Quit the App by opening multi-tasking bar, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.
Relaunch the App and try again.
Restart the device. http://support.apple.com/kb/ht1430 and try again.
Reset the device and try again. (Same article as above.)
Sign out of your Apple ID in Settings > iTunes & App Store, and then sign back in and try again.
Delete the App, and then reinstall it and try again.

When I try to go to Apps or I-tunes from my I-phone it says, "Cannot connect to I-tunes store"

When I try to access I-tunes or App store from my I-phone I get "Cannot connect to I-tunes store" message

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I need help whenever I want to install a new application I receive a message that I cannot be connected to I tunes store although I am connected to the Internet Help

I need help whenever I want to install a new application I receive a message that I cannot be connected to I tunes store although I am connected to the Internet Help

Click here and follow the instructions to change the iTunes Store country.
(85848)

HT4009 When i click buy in an in app purchase it says i cannot connect to I tunes store. How do i fix it?

When i click buy in an in app purchase it says i cannot connect to I tunes store. How do i fix it?

Ollie1998 wrote:
What do i need to do?
You need to do exactly what the message is telling you to do. Contact iTunes Store support. Start here.
https://expresslane.apple.com/GetproductgroupList.action

HT5622 Can't connect to I tunes store keeps saying retry...

Can't connect to i tunes store keeps saying retry

Look for help here.
Can't connect to the iTunes Store - Support - Apple
And Here...
Best Fixes for 'Cannot Connect to iTunes Store' Errors | iPad Insight
You can also try resetting your router. Unplug it from power for about 30 seconds and then plug it in again. Reboot your iPad as well.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

TS1424 can't connect to i tunes store for app update only

Hi, when i need to do an update for any apps i get this message cannot connect to i tunes store!!
But to do any apps download it works fine and i don't get this message?

Hello Barneykaren,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario

I can't connect to I tunes with my I pad 3, it say cannot connect to I tune store, any tips on how to overcome this issue, thanks.

I can't connect to I tunes with my I pad 3, it say cannot connect to I tune store, any tips on how to overcome this issue, thanks.

Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

My I pad is not connected to I tunes. I can't install any app. What could be the proble?

My I pad is not connected to I tunes. I can't install any app. What could be the proble? Whenever I try to open app store it ggives me message that I cannot conect o I tune.

Hello Marwasambo,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
If the steps above didn't resolve your issue, be sure that your specific alert isn't listed as a possible iTunes Store error. Then, if your issue is still unresolved, follow these steps.
Best of luck,
Mario

Connecting to i-tunes store on my Iphone - plus flashing apps

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