Connecting to iCloud

All of a sudden I find I can't connect to iCloud. My smtp settings seem right, but my Incoming Mail Server is greyed out and can't be changed. Any ideas?

Try going to System Preferences>iCloud, click Sign Out, choose Delete at all of the prompts, restart your Mac, then sign back in. (This only temporarily deletes the iCloud data from your Mac but not from iCloud. Your data will reappear when you sign back in after a brief delay as it redownloads.) Then try checking Mail again.

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Following upgrade to osx 10.8.2 on my mac mini I can no longer connect to icloud, I wouldn't mind so much but I have come to rely on th eicloud services to manage my work and home services, has any1 else experienced this and has any1 any solutions?

following upgrade to osx 10.8.2 on my mac mini I can no longer connect to icloud, I wouldn't mind so much but I have come to rely on th eicloud services to manage my work and home services, has any1 else experienced this and has any1 any solutions as this is messed up all of my work relations?

Had the same problem this morning after updating to 10.8.2. Mail was finding my dot-mac account as always, but System Preferences popped up and said my iCloud password was incorrect. Did the "forgot password" reset, but still had the same problem. Then I went to icloud.com in Safari, logged in with the new password, it worked no problem. So I went back to the icloud preference pane, signed out of icloud, answered yes to all the warnings about data being deleted from my mac, blah blah blah, then re-signed in to icloud. Everything worked. I did have to set up my icloud account in Mail again, which now lists the account mailbox as "iCloud", and not "mac.com" as it did before. But so far, everything is working (fingers crossed.)

I have just downloaded OSX Mavericks and am having a lot of problems with my iCloud account. I get a message "this iMac can't connect to iCloud because of a problem with (and then it quoted my e-mail address) Does anybody know what the problem could be??

As mentioned above I have just downloaded OSX Maverick to my iMac. I am now having a lot of problems with iCloud. I get the message that "This iMac can't connect to iCloud because of a problem with, and then it goes on to quote my e-mail address. It then says to open iCloud preferences to fix this problem.
I do this and no matter what I seem to do this message continues to return.
Can anybody explain how to resolve this problem (please bear in mind that I am noy very computer literate).
Many thanks
Mike

Hello John
Sorry I haven't got back to you sooner.
Thanks very much for your help, your solution solved my problem.
Thanks again and kind regards
Mike

I am using windows 8.1. But I recieved the error This apple id is valid but is not an icloud account. How can I get connected to Icloud?

I am using Windows 8.1. When I try to connect to Icloud I get the Message: This Apple id is valid, but is not an icloud account.
How can I get connected to Icloud?

Hello pmarrone,
You may only sign up for an iCloud account via one of the following systems or devices.
You can sign up for iCloud on an iPhone, iPad, or iPod touch with iOS 5 or later, or through System Preferences on a Mac with OS X Lion v10.7.4 or later. Just follow the setup instructions for your iOS device or Mac.
Creating an iCloud account: Frequently Asked Questions
http://support.apple.com/kb/HT4436
Cheers,
Allen

When I attempt to connect to iCloud I get the error message: Apple id's email address cannot be verified. There is nothing wrong with my apple id and I do not want to change it.Any suggestions?

When I attempt to connect to iCloud I get the error message: Apple id's email address cannot be verified. There is nothing wrong with my apple id and I do not want to change it.Any suggestions?

Debi....
Try "resetting" your Apple ID password > Apple - My Apple

HT204053 I have a problem. I bought Pages and Numbers for my iMac and so far everything was OK. Suddenly i have a problem with connection to iCloud. Dokuments created on iMac in Pages or Numbers are not transfered to iCloud. Not uploaded in iCloud.

I have a problem.
I bought Pages and Numbers for my iMac and so far everything was OK.
Suddenly i have a problem with connection to iCloud.
Dokuments created on iMac in Pages or Numbers are not transfered to iCloud. Not uploaded to iCloud. There is a sign (small shape of iCloud), that they are waiting to be uploaded to iCloud.
I think the iCloud is OK.
i can see and manage documents in iCloud. i can create them on iPad and see them and delete them in iCloud.
But not on iMac.
i dont know what has happened and I am not abble to find the solution. It was OK till some days ago….

I have a similar problem! Everything stopped working after upgrading to Mac OS 10.8.4 through the App Store. Help!

My mail will not work on my Mac (mountain lion) or connect to iCloud.

Since upgrading I cannot connect Mail to iCloud. In mail preferences the box, incoming mail server, is greyed out with the words"mail.example.com" I cannot change it yet I cannot save mail preferences because a message comes up that this box needs to be filled in. As well, I cannot connect to iCloud in system preferences despite changing my password. (All works on my iPad). In mail of course all my accounts are offline no matter what I do. I have upgraded many times (since OS 7) and this has been the worst. Ideas?

Steve,
If the mail was moved to a mailbox under "On My Mac", it should no longer have any connection to the original mailbox. Deleting (delinking) the IMAP email account from Mac Mail should have no effect on that message.
In fact, I just confirmed that by adding an IMAP email account of mine to this Mac (which had not used it before), sending it a message from my phone, moving the message to an "On My Mac" mailbox, and deleting the account from Mac Mail. The moved message remains in the "On My Mac" mailbox. Re-adding the IMAP account to Mail makes the server mailboxes available again.
Note that the situation would be different for an account accessed through POP, depending on mail retention settings. Any mail which had been downloaded to your Mac, deleted from the server immediately of after a period of time, but left in Mac Mail's Inbox for that POP account, would truly be lost if you delete the POP account from your Mac. This may be the situation of which you were warned.

Our home network has multiple devices connected by iCloud. Having problem with Calendar. On one iMac, all the events are duplicated. How can I correct that problem? Under the Calendar accounts, I had my Apple id listed and also just iCloud.

Our home network has multiple devices connected by iCloud: 2 iMacs, 2 iPhone 4s, 1 MacPro Laptop, and 1 iPad 2. When using Calendar, all the events were
duplicated on my husbands iMac. On his computer, under Calendar accounts, I had included iCloud and also my iCloud ID. I thought that because I had two accounts listed that were connected to iCloud, that might be the cause of the duplication. When I deleted ithe calendars from one of the accounts, it resulted
in deleting all of the events on all of our network devices!
I have since entered some new events into Calendar from my iMac and from my iPhone. These appear correctly on all devices except my husband's iMac where they are again all duplicated.
I have two questions: 1) How can I eliminate the duplicated events on my husband's computer and 2) How do I retrieve the old wiped out Calendar events from
Time Capsule. I don't know how to find Calendar in the Time Capsule. If I find the Calendar information in Time Capsule, how do I transfer it to my current Calendars?
I was obtaining phone help from one of the Apple techs at Apple Support, but our call was disconnected part way through. Didn't know how to reconnect with the tech.
Thanks for any help.

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

Can't restore apple id ,you were blocked for security reasons, but to restore the need to enter the key after typing it sends a 4-digit code on the ipad , but at ipade I am not connected to icloud ,and to connect you need to recover your account

can't restore apple id , because apple were blocked for security reasons, but to restore the need to enter the key two- step werification . after typing it , apple sends a 4-digit code on the ipad , but at ipad I am not connected to icloud ,so i cant get code . but if i want to recover apple id, i need to connect icloud, so what to do? help !

I have (sorry forgot to add that). I was switched around and finally I was told I would be put through to a supervisor but after being on hold for about 10 minutes the phone went dead, I did not lose connection so I do not know if I was hung up on or there was some technical difficulty. I called again yesterday and did in fact speak with a supervisor for Account Security but he told me he did not know why it was happening and put me through to a different number but that ended up not being any helpful either. That's when I decided to give it a shot on here!

How do I get my new contacts to the contacts folder connected to Icloud?

When I add new Contacts on my PC, they go to a Contact folder that is not connected to Icloud. It is a Contact folder under "My Contacts". I have to move them over manually the Contact folder that is in the Icloud folder! Also when I double click on an emailaddress to look for the Contact, it looks in the default folder - where I don't have any Contacts (as I move the to the Contact folder connected to Icloud).
Can I move the Contact folder that is default to the Icloud and then move all Contact over to that one and then delete the one I use now??
Just afraid to loose the 2800 Contacts I built up during many years (running my own business) !
Looked for a solution for months... so grateful!
Thomas

A little more information would be helpful, like how are you trying to sync, what have you done to set it up, what is your computer type and operating system, what error message do you get when the phone "does not want to sync with the computer"
If you haven't done so yet it would be helpful to read the manual, specifically the chapter on syncing contacts: http://manuals.info.apple.com/en_US/iphone_user_guide.pdf.

Ever since i forgot my apple id password and changed to a new one, I am continually being asked to enter my iCloud password. It then says that this mac can't connect to iCloud because of a problem with "my username". nothing I do in in preferences helps.

ever since i forgot my apple id password and changed to a new one, I am continually being asked to enter my iCloud password. It then says that this mac can't connect to iCloud because of a problem with "my username". nothing I do in in preferences helps.

You have to sign out completely in System Preference>iCloud (click 'Sign out') on a Mac, or Settings>iCloud on an iOS device (click 'Delete account' - this will not delete the account from the server). Then sign in with the new password.
Your iCloud data will disappear from your Mac or device when you sign out but will reappear when you sign back in.

Cannot connect to iCloud server after 10.9.4 update.

Attaching EtreCheck information. Connection doctor states: Could not connect to iCloud iMap server. Restart of mail did not work. Reboot of computer did not work.
Thank you for any help you can provide.
EtreCheck version: 1.9.12 (48)
Report generated July 19, 2014 at 10:06:48 AM MST
Hardware Information:
iMac (27-inch, Late 2013) (Verified)
iMac - model: iMac14,2
1 3.5 GHz Intel Core i7 CPU: 4 cores
32 GB RAM
Video Information:
NVIDIA GeForce GTX 780M - VRAM: 4096 MB
iMac 2560 x 1440
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 0:16:41
Disk Information:
APPLE SSD SD0128F disk0 : (121.33 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 120.99 GB
Boot OS X (disk0s3) <not mounted>: 134.2 MB
APPLE HDD ST3000DM001 disk1 : (3 TB)
EFI (disk1s1) <not mounted>: 209.7 MB
disk1s2 (disk1s2) <not mounted>: 3 TB
Recovery HD (disk1s3) <not mounted>: 650 MB
USB Information:
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
HP Photosmart 6520 series
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.philips.iokit.DLconnect (85 - SDK 10.4) Support
[not loaded] com.roxio.TDIXController (2.0) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist Support
[running] com.newwellnesssolutions.DLconnectMonitor.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.parallels.mobile.startgui.launchagent.plist Support
[running] jp.co.pfu.ScanSnap.SearchablePDFConverter.plist Support
User Login Items:
iTunesHelper
Dropbox
ScanSnap Manager
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.10 Support
AdobePDFViewer: Version: 10.1.10 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 60 Check version
Safari Extensions:
Save to Pocket: Version: 1.9.1
Open in Internet Explorer: Version: 1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
Java Support
Time Machine:
Auto backup: YES
Volumes being backed up:
Destinations:
Data [Network] (Last used)
Total size: 3
Total number of backups: 55
Oldest backup: 2014-01-26 04:43:07 +0000
Last backup: 2014-07-19 15:22:17 +0000
Size of backup disk: Excellent
Backup size 3 > (Disk size 0 B X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
      1% WindowServer
      1% fontd
      1% SearchablePDFConverterOCR
      0% dpd
Top Processes by Memory:
295 MB Mail
164 MB mds_stores
164 MB CalendarAgent
131 MB com.apple.IconServicesAgent
131 MB ScanSnap Manager
Virtual Memory Information:
27.47 GB Free RAM
2.37 GB Active RAM
433 MB Inactive RAM
1.74 GB Wired RAM
419 MB Page-ins
0 B Page-outs

Restart the router and the broadband device, if they're separate. If there's no change, see below.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store. Face to an error: can not connect to iTunes Store. What's wrong? My apple Id is working on my MacBook Pro as well.

At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store & iTunes just on iPod Face to an error: can not connect to iTunes Store. (Setting... itunes & app store)What's wrong? My apple Id is working on my MacBook Pro as well. And it was working on this iPod before resetting . Just after resetting I can not connect to App Store & iTunes and I can not instal any app even free apps

Try
Can't connect to the iTunes Store

I've got a new Apple ID but can not change anything on my phone, my old Apple ID is connected to icloud but is not letting me delete it without a password! But I do not know this password what can I do?

I've got a new Apple ID but can not change anything on my phone, my old Apple ID is connected to icloud but is not letting me delete it without a password! But I do not know this password what can I do?

If the old ID is an earlier version of your new ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your new iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. You can now use your new password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
Note: this will not work if your new ID is an entirely new ID that was never previously associated with the old email address.

Numbers fails to connect to iCloud.

Numbers 3.5 fails to connect to iCloud. In Numbers for Mac preferences there are no iCloud options. On my Mac (OSX 10.10) in Settings > iCloud is connected and Numbers for Mac is shown as sharing data to iCloud. I tried turning this off (then quit settings) and on again on my Mac and I have quit and restarted the Numbers Mac app a few times. I can't see how to reset anything on icloud.com My wifi has been reset and is working fine.
Does anyone know what I can do to fix this and get it syncing? Thank you.

Hi lan on iTunes;
Give it a try:
Pages won't sync between computers in iCloud drive
Regards,

Why can't I connect to iCloud on my macbook pro?

Why can't I connect to iCloud on my macbook pro?

Not sure what you've tried so far to connect. But, make sure you have an Internet connection and log into iCloud with your Apple ID/password from System Preferences/iCloud.
If the OS X you're running is prior to 10.7, you won't be able to use iCloud as this feature was added to OS X beginning with OS X Lion (10.7).

Connecting to iCloud

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