Connecting to Incoming Mail Server Problems

I'm trying to set up email on my new laptop for my company... this is the first time to get a mac on the windows server. IMAP is enabled and that's what I'm trying to set up through. My IT dept. has even put my ID on the IMAP protocol permissions. However, I still cannot connect to the incoming server... only outgoing. I can send email, just not recieve. I'm getting the message that the password is being rejected.
Settings:
Account ID: DOMAIN\SJOHNSON
Pswd: XXXXXX
Incoming server: 10.X.X.X
Outgoing server: 10.X.X.X (same as incoming)
Can anyone help? Any suggestions, please?!?!?!
Thank you!
Shannon
PowerBook G4 Mac OS X (10.4.2)

I started having this same problem yesterday after installing the Safari 7.0.6 update. This has to be a coincidence.
I have 11 email accounts setup in Apple Mail. The only one working now is my work exchange email. The rest are either accounts I host on my own OS X Mavericks Server using IMAP and SMTP over SSL except for two of them which are GMAIL and iCloud.
Same issue. The iMac just displays the warning triangle symbol and when I click I get the Unable to Connect dialog with the message.
There may be a problem with the mail server or network. Verify the settings for account “iCloud” or try again.
The server returned the error: The server “p03-imap.mail.me.com” cannot be contacted on port 993.
I have verified the settings on all of my IOS devices and they are the same. As with the original post, my IOS devices are all able to connect to all of my accounts without any problems.
To try and troubleshoot this issue I switched to another user account and tried to connect to one of my mail accounts and got the same Unable to Connect issue. I then opened another email client (Thunderbird) and configured the email account exactly the same there (IMAP on port 993 and SMTP on port 587). Thunderbird was able to connect and retrieve my mail without any problems. As an additional test I opened up terminal and tried "telnet p03-imap.mail.me.com 993". I was immediately connected to the iCloud server.
To sum up this does not appear to be a problem with the iMac, the user account, my mail server or the network. It appears to be a problem with Apple Mail only.
I wonder if there is a plist file or something that needs nuking.

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All,
I upgraded my iMac to Lion recently. Currently running OSX 10.7.3.
I suddenly am unable to have my .Mac email delivered to the Mail application on my iMac, yet my .Mac emails are delivered to my iPhone without any issues and I can also access them via logging-in to my iCloud account using an internet browser.
My Mail account pane is as follows. Note that the Incoming Mail server is dimmed-out and I am unable to enter any text into it. I suspect this is the problem.
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Your screen print is not showing up. However, try this:
1. Shut down Mail. Next, deselect "iCloud Mail" in the iCloud preferences pane in System Preferences FIRST. If not, it will automatically pre-populate the wrong p9X.mail.me.com server names again overwriting all your work.
2. Now restart Mail and go to preferences. If "iCloud" mail is still showing, select it and click on the "-" at the bottom to remove it.
3. Now follow the instructions here: http://www.wilmut.webspace.virginmedia.com/notes/icloudmail.html (disregard that this is for Snow Leopard, it DOES work on Lion) paying attention to the use of the "option" key when needed to avoid Mail automatically "creating" the account and closing out the preferences window.
4. Ensure the correct server names of "imap.mail.me.com and smtp.mail.me.com" are still there and close Mail preferences and now select "get mail". It may prompt one last time for your iCloud password, enter it and you are done.
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I am facing a kind of system problem while am doing my iCloud email on Mail application on Mac Book Pro., and it gives me some problem with the incoming mail server.
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The incoming mail server dialog box is "greyed out" and I cannot type in the iCloud server. Why is this and how can I fix it?

This is a larger problem than the email server: it may be a temporary server glitch or something more serious with your account. Unless you are in a hurry about it I should leave it for a day and see if it sorts itself out. If it doesn't you may need to contact Support: if you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee: you should point out that this is their problem and that you shouldn't need to pay for it.

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I am getting a prompt to not have my incoming mail server blank when trying to restore my mail after updating to 10.8. However the incoming mail server line in preferences is dim and will not let me add the incoming server information.
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Thanks

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Hi.
I use the integral Apple Mail email client under OS X 10.8.
Until this afternoon, all was well and I could send & receive my emails without any problem. (Suggesting that all the server settings & preferences are correct in Mail.)
This afternoon Mail suddenly was unable to connect to my incoming (IMAP) mail server, and I still cannot get it to connect.
I do still receive email from the same server on my iPhone though, so that suggests that the server itself is working correctly.
I've tried quitting Mail and re-launching it, and I've tried editing the server settings, saving the new settings and then reverting to the old ones and re-saving, but to no effect.
The problem exists on both of the user accounts we have set up on this Mac, and both user accounts use the same IMAP server, but with different names of course.
I'm at a loss as to what might have occurred here, and an even further loss as to what else I can try to resolve the problem.
Anyone any ideas please?
ps. While I was typing this an email arrived in my Mail inbox! BUT... I still have the little !-triangles by the side of my account in Mail, and when I click on them the 'Alert' tells me that there 'may be a problem with the server or network' and, "The server returned the error: The connection to the server “imap.mail.yahoo.com” on port 993 timed out."
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I started having this same problem yesterday after installing the Safari 7.0.6 update. This has to be a coincidence.
I have 11 email accounts setup in Apple Mail. The only one working now is my work exchange email. The rest are either accounts I host on my own OS X Mavericks Server using IMAP and SMTP over SSL except for two of them which are GMAIL and iCloud.
Same issue. The iMac just displays the warning triangle symbol and when I click I get the Unable to Connect dialog with the message.
There may be a problem with the mail server or network. Verify the settings for account “iCloud” or try again.
The server returned the error: The server “p03-imap.mail.me.com” cannot be contacted on port 993.
I have verified the settings on all of my IOS devices and they are the same. As with the original post, my IOS devices are all able to connect to all of my accounts without any problems.
To try and troubleshoot this issue I switched to another user account and tried to connect to one of my mail accounts and got the same Unable to Connect issue. I then opened another email client (Thunderbird) and configured the email account exactly the same there (IMAP on port 993 and SMTP on port 587). Thunderbird was able to connect and retrieve my mail without any problems. As an additional test I opened up terminal and tried "telnet p03-imap.mail.me.com 993". I was immediately connected to the iCloud server.
To sum up this does not appear to be a problem with the iMac, the user account, my mail server or the network. It appears to be a problem with Apple Mail only.
I wonder if there is a plist file or something that needs nuking.

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Dear All,
I have found the solution for above problem, the problem has occur due to PopProxy inactivity
please find relevant exchange management shell commends below.
1. Get-ServerComponentstate -Identity <yourmailserver.com>
Server Component State
yourmailserver.com ServerWideOffline Active
yourmailserver.com HubTransport Active
yourmailserver.com FrontendTransport Active
yourmailserver.com Monitoring Active
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yourmailserver.com RpsProxy Active
yourmailserver.com RwsProxy Active
yourmailserver.com RpcProxy Active
yourmailserver.com UMCallRouter Active
yourmailserver.com XropProxy Active
yourmailserver.com HttpProxyAvailabilityGroup Active
yourmailserver.com ForwardSyncDaemon Active
yourmailserver.com ProvisioningRps Active
yourmailserver.com MapiProxy Active
yourmailserver.com EdgeTransport Active
yourmailserver.com HighAvailability Active
yourmailserver.com SharedCache Active
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-State Active
3. Get-ServerComponentstate -Identity <yourmailserver.com>
Server Component State
yourmailserver.com ServerWideOffline Active
yourmailserver.com HubTransport Active
yourmailserver.com FrontendTransport Active
yourmailserver.com Monitoring Active
yourmailserver.com RecoveryActionsEnabled Active
yourmailserver.com AutoDiscoverProxy Active
yourmailserver.com ActiveSyncProxy Active
yourmailserver.com EcpProxy Active
yourmailserver.com EwsProxy Active
yourmailserver.com ImapProxy Active
yourmailserver.com OabProxy Active
yourmailserver.com OwaProxy Active
yourmailserver.com PopProxy Active
yourmailserver.com PushNotificationsProxy Active
yourmailserver.com RpsProxy Active
yourmailserver.com RwsProxy Active
yourmailserver.com RpcProxy Active
yourmailserver.com UMCallRouter Active
yourmailserver.com XropProxy Active
yourmailserver.com HttpProxyAvailabilityGroup Active
yourmailserver.com ForwardSyncDaemon Active
yourmailserver.com ProvisioningRps Active
yourmailserver.com MapiProxy Active
yourmailserver.com EdgeTransport Active
yourmailserver.com HighAvailability Active
yourmailserver.com SharedCache Activ
Replace yourmailserver.com with your server host name.
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I changed my iCloud password today and then tried to update password settings on my MacBook Air in System Preferences and Mail. I first started in System Preferences/iCloud. I signed out and then signed back in with new password. Everything updated except Mail, which prompted me to update settings in the Mail application. When I launched Mail, my iCloud account was missing, so I created a new iCloud account in Preferences. This is where the trouble began. I was able to successfully create the account, but when I tried to make any changes to the default setting (i.e. changing Junk mail filtering in Mailbox Behaviors), I was prompted to save my changes (as normal), BUT then I received this error message:
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Hello all. Hope you can help with this one.
I was using Mail as normal yesterday. I use the same incoming mail server and SMTP server (my university's Exchange server). Then sending mail suddenly failed. The error message I get is:
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Suddenly I'm unable to receive mail.
I check the account settings.
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Don't know if this is part of the problem, but under "Mailboxes" I now only see "Inbox" and not "Sent" and "Trash". Also, I have no problem sending mail to the same mail server.

I resolved this by:
A) doing a memory consolidation restart;
B) deleting the mail account;
C) doing a memory consolidation restart;
D) re-creating a mail account with exactly the same information as that deleted in B);
E) restarting the iPhone.
As the parameters in D match the parameters in B, this has to be a bug.

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