Connecting to iTunes store

new to iPod nano. Have downloaded iTunes and synched my Nano. But if I click iTunes store it just says connecting in the box top middle of screen then bombs out.
To actually buy something I go to the store via my internet connection, click store then buy what I want, it then tells me that I don't have a US registration and tell me to try UK, I click OK and then I can buy.
very cumbersome there must be a simpler way.
please help!!

sorted this out myself.... eventually.

Similar Messages

  • Can no longer connect to Itunes store

    I cannot connect to Itunes store.  I have done everything that the Itunes support e-mail told me.  I unblocked pop-ups, checked my firewall that Itunes was allowed,  and checked my  internet connection and still no Itunes.  Itunes support has been no help other than 3 identical e-mails.  Can someone please help? Get the feeling Apple doesn't like non-Mac customers.

    Try running iTunes Diagnostics and pasting the output here.
    What firewall software are you running on your computer? Try to set it up again or uninstall it (for testing purposes only).
    Also, take a look at this Apple document -> iTunes: Advanced iTunes Store troubleshooting

  • IPad app store message "Cannot connect to iTunes store"

    Recently my iPad (wifi) & my husband's iPhone (AT&T)have been unable to connect to the app store or iTunes. We get the message "cannot connect to iTunes store". The only thing that I have done recently is download a kindle book & add a Bluetooth keyboard. The keyboard was never paired with the iPhone so I don't think that could be the issue. The iPad & iPhone have both been updated, but that hasn't resolved the issue. There was no problem connecting to iTunes through the PC to run the update. Why would both devices suddenly have the same problem? One is wifi & one is 3G so it's not the connection. They have nothing in common except the error. Any help would be appreiciated since this is getting frustrating. Thanks!

    Hi, Thank you!  I did as you suggested but it didn't work.  So, this time I cleared all apps out of the tray, signed out of my account at the store, and did a hard reboot.  Then on my desktop I signed out of my account in iTunes and then synced.  I have signed back into the store on the iPad but still get the same message. 

  • Help!!!!!!!!!Can't connect to Itunes store after 7.5 itunes update!!!!!!!!!

    Recently updated to itunes 7.5. States itunes store connection has timed out. Prior to this, had no problems connecting to itunes store. Since the update wont connect. I have tried everything. Here is my diagnostic readings. Can anyone help?????????????????
    Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
    Hewlett-Packard Pavilion zd7000 (PD295AV#ABA)
    iTunes 7.5.0.20
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    Current user is an administrator.
    The current local date and time is 2007-12-23 15:19:36.
    Video Display Information:
    NVIDIA GeForce FX Go5700
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {085B0F32-8F99-4C01-A30E-2C36B51AAF5B}
    Description: Broadcom 802.11b/g WLAN - Packet Scheduler Miniport
    IP Address: 192.
    Subnet Mask: 255.
    Default Gateway: 192.
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Sun Dec 23 14:28:29 2007
    Lease Expires: Mon Dec 24 14:28:29 2007
    DNS Servers: 24.94.163.100
    24.94.163.100
    24.94.163.101
    Adapter Name: {B8FEA33F-7964-4899-8DC4-B56691878776}
    Description: Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
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    Online: Yes
    Using Modem: No
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    Message was edited by: mikelj13

    I am afraid the are many possible causes for this.
    Have you ever been able to connect to the store? If so, did you change anything just before the problem occurred?
    The best way to start is to post your iTunes network connectivity diagnostics:
    Help>>Run Diagnostics>>Network connectivity tests.
    Paste the entire result into your next post.
    In the mean time, you will see a number of threads about this which may give you some help.
    Try briefly turning off your firewall to see if that allows connection. Think about other aspects of security software, antiphishing filters, popup blockers, parental controls. Web accelerators and proxy servers can also cause problems.

  • Hi. I get the following message when trying to update or install an application: "impossible to connect to iTunes store". Does anyone know how to fix this? Thanks!

    Hi. I get the following message when trying to update or install an application: "impossible to connect to iTunes store". Does anyone know how to fix this? Thanks!

    Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
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  • TS1368 Cannot connect to iTunes store when trying to update  or download an app, I tried changing the time and updates nothing iseems to be working

    Cannot connect to iTunes store when trying to update or download apps, I have tried updates and adjusting the date

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
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    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
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  • Why is it that when i sign into apple i get "cannot connect to iTunes store"?

    I have a problem and i need help. So my email address got hacked which is the same email i use for my apple ID. I got back the account and changed the email used for it and also the password and was succesfull. i was able to sign in and out on my pc but when i tried signing into anything on my ipad it will tell me "cannot connect to iTunes store" What should i do??

    There are some troubleshooting steps here: http://support.apple.com/kb/ts1368.

  • I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

    I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

    Hello seth53,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Best of luck,
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  • HT2292 hello i'm facing  problem  i downloaded iTunes version 11 32bit  and after i installing the set up when i opened the iTunes a massages  occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even  though my interne

    Hello i'm facing  problem  i downloaded itunes version 11 32bit for windows 7 and after i installing the set up when i opened the iTunes a massages  occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even  though my internet is on

    Try this...
    Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
    cmd /k netsh winsock reset
    Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
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  • HT5622 I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account

    I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.

    toshiro-99 wrote:
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    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • After iOS 6 Update, cannot connect to iTunes store, PassBook doesn't work and my carrier is set to "EE" instead of Orange-UK. Help appreciated!

    I have an iPhone 4, 8gb and have just downloaded iOS 6...
    I am so disappointed!
    My iTunes store fails to open or connect to anything. Passbook fails to launch properly- asks to connect to iTunes store, then fails because that doesnt work either.
    Where my carrier in the top left is meant to say Orange (I'm in the U.K) it now says "EE". I'm frustrated. This took over an hour to do and it's done nothing but mess up my phone. Please sort it out!!

    Ok, I've just done that. An error message came up, with half an email address so I changed the year date back and opened passbook.. Then it asked to connect to iTunes, it didn't display the "cannot connect.." message, just showed loading and the wheel going around for ages. Regretting this update, so much hassle. Thank you for your help so far though. Seems like so many people are having the same problems :(

  • TS1424 I am having issues downloading music from iTunes, it comes up saying an unknown error has occurred - please check your network connection. Now I can connect to iTunes store and have itunes as an exception for downloads so don't know what else to do

    Hello, I've started having an issue downloading songs and apps from iTunes to our PC which has Windows XP Professional installed. We also use Karspersky Anti-Virus and Firefox as an internet browser. Have never had this issue before, it comes up with "An unknow error has occured and downloads are stopped with an error 8003. Also says please check your network connection" We have no issue connecting to iTunes store or the network so not sure how to fix this. It is very frustrating. Have checked Windows Firewall and iTunes is an exception, can't think of anything else why it won't work.

    I sounds as though you need to start again. The following article tells you how to completely remove iTunes and Quicktime. If you didn't actually install iTunes you wont find it in add/remove programs so you can't do that bit, but still delete the iTunes folder in Program Files as advised in the article.
    http://docs.info.apple.com/article.html?artnum=93698
    Once you have got rid of them, try installing the latest version of iTunes. There is a link to it in the article.
    Itunes wont move your music for you, get iTune sgoing then ask again.

  • Itunes cannot connect to iTunes store error 306

    Hi, I think I originally posted this on the wrong forum. So I will repost and hope for the best.
    Up until recently I used to connect to the internet via airport and everything worked fine. I could connect to iTunes store no problem.
    The connection was all set up by the local phone company and somehow they connected the iMac to airport via a modem.
    I know that this appears to defeat the point of airport but it worked fine.
    I had connection problems with the modem (it was old and needed replaced) that was attached to the airport and iMac. I arranged for the telephone company to come and replace the modem. However, although they replaced the modem and the internet connection is fine.
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    The error message I get is
    "iTunes could not connect to the iTunes store. An unknown error occured (306).
    Make sure your network connection is active and try again."
    I think that if someone could advise how I stop trying to connect to the iTunes store via Airport but via an Ethernet connection
    iMac intel Mac OS X (10.6.6)

    iTunes Store loads partially or returns "Error 306" or "Error 10054"
    Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
    To address proxies, Remove Internet Options proxy settings  ( http://support.apple.com/kb/TS1490 ) and connect to the Internet without a proxy.
    To reset iTunes Store cache:
    In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
    Click the Advanced tab.
    Click the "Reset cache" button.
    Click OK and see if the issue is resolved.
    Adjust Parental Controls in iTunes:
    Open iTunes.
    Access iTunes preferences:
    On a Mac: From the iTunes menu, choose Preferences.
    On a Windows PC: From the Edit menu, choose Preferences.
    Click the Parental Controls tab.
    Remove restrictions on Parental Controls.
    For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Cannot connect to itunes store before and after update ios 8.2,  What can i do ?

    I updated to iOS 8.2 about 2 hours age and I get an error saying "cannot connect to iTunes Store" every time I try to update existing apps or download new apps. I restarted my phone, disconnected from wifi, reconnected to wifi...nothing is working. Under iTunes & App Store settings, I signed out and now get the "cannot connect to iTunes Store" message when trying to sign back in. I know my Apple ID and password are correct.

    Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
    Do not change your settings.

  • Can't connect to iTunes Store for in-app purchase from one apple ID to another?

    I downloaded an app on ID1. I tried to then sign out and sign in with a new ID2 to do an in-app purchase.  I got an error message saying that I couldn't connect to iTunes store. I read the message boards and found that you can't do this since the apps are linked to the apple ID that was logged in when you downloaded the app.  So I logged out of apple ID2 and logged back to the original ID1 to do the in-app purchase, but I still get the same error message saying that the purchase can't be completed and that it couldn't connect to the iTunes store.  Is there a fix to this???

    Look at this link. You may be restricted for 90 days.
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
     Cheers, Tom

  • My phone keep asking me to sign in to itunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?

    my phone keep asking me to sign in to iTunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?

    Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it.  So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
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