Connecting to Solution Manager Diagnostics agent

Do you have any idea on how to connect SolMan to the Diagnostics agent? Do i still need to implement this after installing successfully BPC 7.5?

> Can anybody explain me (exactly) the differnt functions of the agents (core, host, diagnostics, wily-agent)?? Or maybe some links will be helpful.
I would start with
http://service.sap.com/diagnostics
There are lots of (detailed) documentations available.
Markus

Similar Messages

Solution Manager Diagnostics: Agent Architecture

Hi there,
current I write a degree dissertation about Solution Manager Diagnostics. In different books, documentations and manuals I read about Agents which must be installed on the managed system. But I find no exactly description about the agents architecture. In a book about the Solution Manager is written, that the structure includes two tiers. The first tier are the core agents, but there is nothing explained about the second tier ... Is a core agent the same like a host agent?
Can anybody explain me (exactly) the differnt functions of the agents (core, host, diagnostics, wily-agent)?? Or maybe some links will be helpful.
Thanks and best regards,
Andreas

> Can anybody explain me (exactly) the differnt functions of the agents (core, host, diagnostics, wily-agent)?? Or maybe some links will be helpful.
I would start with
http://service.sap.com/diagnostics
There are lots of (detailed) documentations available.
Markus

Solution Manager Diagonostic Agent:Start Error

Hi All,
We are facing problem while starting SMD agent in Solution Manager System in I series.
The Landscape browser in the Solution Manager Diagnostics shows SMD Agent Status : Agent not found.
We tried starting the same through: \usr\sap\SMD\J98\script but while doing so we were getting following error:
Starting at 2010/01/14 16:24:21
Startup Profile: "/usr/sap/SMD/SYS/profile/START_J98_SPLBWPRD"
Starting Programs
14.01.2010 16:24:21
ShmDetach
FAIL: NIECONN_REFUSED (Connection refused), NiRawConnect failed in plugin_fop
en()
(2465) Spawning program "/usr/sap/SMD/exe/jcontrol pf=/usr/sap/SMD/SYS/profil
e/SMD_J98_SPLBWPRD" asynchronously...
Any inputs are much appreciated.
Regards,
Prasad

I just saw a different forum with NIECONN_REFUSED, his was fixed after the port number was corrected.
Try 5xx04.
Edited by: Ryan Cossette on Jan 18, 2010 6:47 PM

Solution manager diagnostics

Hello.
I have installed SMD agent in a monitored system in order to obtain EWA non-ABAP from this system.
I go to http://<host>:<port>/smd and the agent is running. I go to setup wizard for this managed system and the result is ok, all the semaphores are green.
The problem is that, when i try to do the other task, the solution manager diagnostics don't recognize the setup done.
I receive this message : -No setup or configuration steps performed yet-
I,ve followed the note 1014999 but the result is not ok.
I don't know what step i'm missing, so if someone has got an answer, please, tell me, because i've tried lot of things and i don't know how can i continue.
Thanks a lot.
Best regards

Hello.
Yes, I have run setup wizard for solution diagnostics first and run the upgrader etc...
Now SAP is connected to the system in order to solve the problem as well as we continue our investigations. I you've got more ideas, please, tell us.
Thanks a lot.
Best regards

ERROR while CREATING RFC FOR SOLUTION MANAGER DIAGNOSTICS

Dear all,
Hi,
I am configuring solution manager 7.0.
In SPRO>basic setting >operation>solution manager diagnostics > create RFC for solution manager diagnostics i am getting this error
program WEBADMIN not registerred.
can any one tell me how to register this program in sap gateway.
best regards
azeem

Hi Azeem,
Just before creating the rfc connection do this step.
Set-Up Solution Manager Connection to Solution Manager Diagn
Use
Check the connection to function Solution Manager Diagnostics.
Default Settings
The function Solution Manager Diagnostics is installed on the Java instance of the Solution Manager system by default.
Activities
If the default values are correct, save the settings.
To run the Solution Manager Diagnostics in another system, enter the required data and save.
Also check that your java is active.
Regards
Ashok

Solution Manager Diagnostics don't display data

Hi,
I'm setting up Solution Manager Diagnostics at Solution Manager SP 22. I've installed Wily Introscope Enterpise Manager at Solution Manager Server, and Wily Introscope Agents at Solution Manager and Satellite systems as well.
Wily Introscope is working properly, I receive statistics from all agents, and also I can see most of the graphics. BUT, after I install SMD Agent, I can't receive any data in Root Cause Analysis Workcenter -> End-To-End Analysis -> system -> Workload Analysis.
Here I can see a plot with all values at 0. If I try Enterprise Portal tab -> Portal Activity Reporting, I don't have any data.
At Aplication Server Java tab -> J2EE Engine, I only can see forms like:
     E2E CV PPMS ID Variable
     E2E Installation Number Variable
     E2E SID Variable       <SID>         <SID>
     E2E Metric Type Variable(multiple values)
               SERVLETS
               WEB DYNPRO APPLICATI ONS
               JCO CALLS
              SQL STATEMENTS
InfoProvider
              0SMD_PE2H
              0SMD_PERH
But if I execute or check this form, I receive this message:
Value "SERVLETS" for variable "E2E Metric Type Variable(multiple values)" is invalid.
I've also followed SAPNote 1435043 - E2E Workload Analysis - No applicable data found, and checked prerequisites, RFC's, Jobs, Extractors and executed SOLMAN_SETUP transaction.
I've followed all guides I've found for Diagnostics, but I don't know how can I solve this.
Please, could you help me?
Thanks in advance and regards.
Tomas.

Hi Tomas,
I have exactly the same problem, I am on Solman SPS22, LMSERVICE SP06 patch2.
and the satellite system pre-requisites and definition in SMSY are correct, also the MDX PARSER RFC is wrking fine.
any idea on why is the Portal activity reporing is blank, while i get data under all the other tabs.
Also, the agent application .log file shows the below warning
"PadcService@1cbd1cbd: file portalActivity_6057051_1278074505498.txt could not be deleted"
but i could not find the file in the satellite system.
Regards,
kaustubh.
Edited by: Kaustubh Krishna on Jul 12, 2010 11:21 AM

Solution landscape doesn't appear in Solution Manager Diagnostics

Dear all,
I have configured 6 Solution Landscapes in transaction solution_manager. One for ECC5, one for PI 7.0, one for BI 7.0, one for Solution Manager 7.0, one for SRM 4.0 and finally one for NW 04 Portal.
When I go to my Solution Manager Diagnostics URL
https://solman.domain.com:50001/smd and I do Diagnostics Setup --> Managed Systems --> Setup Wizard, I see there all the Solution Landscapes I have configured except for the NW 04 Portal one. Any ideas why I can not see this landscape? I am trying to think if I have missed any configuration but I can not think of something
Many thanks
Andreas

Sad to say, Vista isn't a supported system for Acrobat XI.

Solution Manager Diagnostics - Installation

I have installed SM EHP1 and have also installed SMD. However during the Basic configuration of SM, I'm getting Diagnostics Configuration errors during the Automatic Configuration phase of the Diagnostics configuration. The errors showing up are:
1. Cannot call Diagnostics Setup web service
2. Web Service URL: http://atl-osm-01.oversightsystems.com:8100/DiagSetupServices/Di...
3. SOAP:1.007 SRT: Unsupported xstream found: ("HTTP Code 404 : Not Found")
4. Error when processing Web service call
5. Error when calling SOAP Runtime functions: SRT: Unsupported xstream found: ("HTTP Code 404 : Not Found")
What am I missing here?
Thanks for the help.

Hello Hans.
Have you solved the problem? We have a similar problem with Solution Manager 7.0 EHP1 SP27.
Errormessage (parts are in German):
Web Service URL: http://solman.company.com:8100/DiagSetupServices/DiagSetupConfig?style=document
Cannot call Diagnostics Setup web service
SOAP:1.007 SRT: Unsupported xstream found: ("HTTP Code 404 : Not found")
Beim Prozessieren eines Web Service-Aufrufs ist ein Fehler aufgetreten.
Fehler beim Aufruf von Funktionen der SOAP Runtime: SRT: Unsupported xstream found: ("HTTP Code 404 : Not found")
Note: We have changed the http and https-Ports of ICM. Solution Manager is working fine, but Solution Manager Diagnostics Setup does not work.
Thank you for a hint.
Best regards,
Tobias

Connection from Solution manager to SapNet

Hi,
I want connect from solution manager to sapnet for downloading support packages. What i need to do ?
I think that i need to:
1. official IP address for solution manager host ? Could this ip address be one in all network and routed to solution manager host ?
2. Install sap router on solution manager host ?

Hi Mindaugas,
For getting SAP Solution manager connected to SAP Net the following where mandatory
We Should have a official IP address of the computer on which SAP router can be configured. Its not necessary that you should have it in solution manager server. You can have it in any of the computer within your network and configure SAP router in that machine. This should be an official and registered IP address. You cannot use address such as
10.0.0.0 to 10.255.255.255
172.16.0.0 to 172.31.255.255
192.168.0.0 to 192.168.255.255
Later solution manager can be connected to SAP net using three RFC connections SAPOSS, SAP-OSS, SAP-OSS-LIST-O01. But before starting this make sure that you have configured SAP router correctly. Only then these RFC connections will work.
Also refer Note: 28976
regards,
Anandh

Connection to Solution Manager

Hi All,
I need your knowledge about Solution Manager.
My Request:
I would like to make a connection to Solution Manager, is anyone can help me to do this connection, Is it possible to have or to know what information I can enter to go on the next .
Attach a Snapshot to see what I need.
Thanks in advance,
Regards,
Claude

Hi Claude,
just finishing connection PowerDesigner (16.5) <-> SOLMAN (7.1 SP08). So you will need:
1. Application server (address you can get from SAPGui):
2. Port number - you will need support from your Basis colleagues
3. User ID and Password to access SOLMAN
4. Importing structure from SOLMAN:
a, create new model:
b. change your model language to SOLMAN:
c. this will open possibility to import or export from/to SOLMAN in menu "Language":
d. choosing "Update..." will start Wizard where you will need your data from the beginning:
e. choose a project, processes and import it.
Hopefully helps :-)

HTTP Connection for Solution manager

Dear Experts,
SAP support team asked to create a http connection for solution manager for service check.We already created a R/3 connection for solution manager.why they are asking for HTTP connection? Really they required HTTP connection ?,Is they are any problem with this type of connections.What are the transaction codes which are not run in SAP GUI. Please clarify my doubts.
Thanks and regards,
Patan Thavaheer.

Hi Patan,
Solution Manager transaction codes open in http browser. You can check the behaviour yourself by making a login to solution manager and execute transaction code solman_setup.
For SAP support to open http browser within remote support, they need to have http connection opened along with HTTP url maintained.
Refer to the SAP help link above for the procedure.
Hope this helps.
Regards,
Deepak Kori

Quality Center Adapter - Connecting Multiple Solution Manager Systems

We are running Solution Manager 7/Enhp 1 and Quality Center 10 successfully using the Quality Center Adapter integration. My question is, can we connect multiple Solution Manager systems (i.e. SMP/SMS/SMX) to a single Quality Center server simultaneously? Or is there a one-to-one relationship restriction. Thanks.

I have answered this question in this post below:
http://forums.sdn.sap.com/thread.jspa?threadID=2110531&messageID=10962875#10962875
To quote myself
Each tie up is based on the logical ports at the Solution Manager end and the relationship between the two entities is between Projects. So if you set up the configuration like you would in a normal scenario and at the right moment, connect the projects in SolMans to the corresponding projects in HPQC, you should be fine.
Hope that helps.

Question about how to connect two solution manager

Hello experts
one of our clients wants to connect his SOLMAN to our SOLMAN, that way
when they receive a case in his ICM we can monitor the case and respond
It, if the situation requires or they ask for our help.
Can you please tell me if theres a way to connect them and what is the
best way to do that?
Thanks for your help,
Regards,

You are going to connect a Solution Manager to another Solution Manager, so I think it is enough to use the RFC destination on the connection.
I suppose you want to send a message from 7.0 to 7.1, so you may:
In Solman 7.0 system:
1. T-code SM59   > Define an RFC connection to 7.1 system;
2. T-code ICTCONF   > Add an entry for the 7.1 service desk, specify
the RFC Destination as the one you defined   > Activate -> Generate default value mapping (you may find the button on the top of ICTCONF).
In Solman 7.1 system:
1. T-code SM59   > Define an RFC connection to 7.0 system;
2. T-code ICTCONF   > Add an entry for the 7.0 service desk, specify the RFC Destination as the one you defined   > Activate -> Generate default value mapping;
3. Customize your own value mapping including the transaction type. You will find the details in:
    IMG -> SAP Solution Manager -> Capabilities (Optional)    -> Application Incident Management (Service Desk)    -> External Integration -> External Service Desk
Most fields of SIVA and SMIV are the same (for example, priority) so you do not need to care about the value mapping if you do not have special requirement. However, some fields only exist in SIVA category, subject) and others only exist in SMIV (multilevel categories). You may need to implement your own code according to your requirement.
Thanks
Vikram

How to stop SAP Solution Manager Diagnostics instance?

Dear community.
I've got a question. We are working on solman 4.0 with installed SMD (Solution Manager Diagnostics). For this tool is runnig an separated java instance on our server. The problem is, that we don't need the SMD, becaucse we have no JAVA systems to monitor. Is it possible to stop the SMD instance? If yes, how can I do it?
Many thanks in advance...
Michael

Solution manager itself has a java stack so are you saying you don't monitor solution manager java side of things?
SMD does both ABAP and Java application monitoring with varying levels of details, interactions, reporting etc so disabling SMD, to me, defeats the whole purpose of having Solution Manager 4
SAP wants customers to use this tool as best practice and guidelines suggest
On the other hand what advantage do you have of stopping this instance? It would still be sitting in your landscape taking up resources and should you come to use things like SLD and other java applications which I believe will be sooner than later you will have to setup/configure SMD again.
SAP best practice is to have a single SLD and this will definitely be monitored using SMD

Solution Manager Diagnostics Self Check Error with Enterprise Manager

I'm trying to get the Solution Manager Self Diagnostics Self Check running,
but I'm always getting the follwing Error:
The Enterprise Manager on host 'hdeas81' and port '6443' cannot be reached.
The Log File of the Introscope Manager shows the following line:
6/29/09 01:15:36 PM CEST [INFO] [Manager.PostOfficeHub] Server listening for incoming ssl socket connections on port 6443
Netstat -a is also showing that Port 6443 is open and Listening.
The Port is also reachable via telnet.
any suggestions what might be the problem?
Thanks in advance
Marco

thanks, but i'm trying to get a ssl connection on port 6443.
I have also another error in the diagnostics check (maybe related)
An unexpected error occured
in Detail i get the error:
java.lang.RuntimeException: Error while silently connecting: org.w3c.www.protocol.http.HttpException: Connection refused: connect
     at org.w3c.www.protocol.http.HttpURLConnection.error(Unknown Source)
     at org.w3c.www.protocol.http.HttpURLConnection.checkReply(Unknown Source)
     at org.w3c.www.protocol.http.HttpURLConnection.getResponseCode(Unknown Source)
     at com.sap.sup.admin.selfcheck.checks.helper.HttpHelper.getHttpResponseCode(HttpHelper.java:48)
     at com.sap.sup.admin.selfcheck.checks.wily.em.UICheck.process(UICheck.java:78)
     at com.sap.sup.admin.selfcheck.fwk.check.AbstractCheck.processImpl(AbstractCheck.java:165)
     at sun.reflect.GeneratedMethodAccessor541.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at com.sap.smd.server.exec.asio.AsioInvocationHandler$1.call(AsioInvocationHandler.java:87)
     at com.sap.smd.server.util.concurrent.FutureResult$1.run(FutureResult.java:90)
     at com.sap.smd.server.exec.asio.AsioInvocationHandler$AsioRunner.run(AsioInvocationHandler.java:274)
     at com.sap.smd.server.exec.TaskRunner.run(TaskRunner.java:45)
     at com.sap.smd.server.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:785)
     at java.lang.Thread.run(Thread.java:534)

Connecting to Solution Manager Diagnostics agent

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