Connecting to Store

All of a suddenly I can't connect to the I tunes store. Error Message tells to check network connection but obviously I'm on line typing this message. I am using airport extreme and a Siemens ADSL modem.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.

Similar Messages

  • 2 users 1 computer one can connect to Store and Acct. the other can't

    usin windows XP Service Pak2, not using windows firewall. Using Norton 360. We have downloaded and installed iTunes 9.1 we each have separate computer user profiles, separate iTunes libraries and separate itunes/Apple ID's and accounts
    suggestions from Apple included checking for dowloads and entering Apple ID and Password and or doing MISCONFIG and checking configuration to allow iTunes/Apple through Firewall or other software. This isn't relevant to the situation. Please see my reply to Sandra at Apple Support. And I greatly appreciate any feedback or guidance:
    This has nothing to do with downloading. from my son's computer user profile (windows XP, Norton 360) when he tries to log into the store he gets a connection error, when he clicks on store and enters his apple ID and password he gets a connection error. when he enters his apple ID and click forgot password he gets a connection error. I understand about firewalls but my question is we share the same computer and everything works fine for me. it is one computer, with one firewall (Norton 360) why does iTunes work fine for me on my computer user profile but not for my son on the same computer?
    How could the firewall be an issue for one user but not another on the same computer? Since I can access iTunes store and my Apple account from the same computer stands to reason it is not a firewall/software problem. My account is on the same computer (but under my own profile) as my son's. everything works fine for me--- nothing on your server or attempting to connect to your server works for him. the fact that I can get to the Store, and to my apple account, and I can buy and download from my user profile on the same computer tells me it is not a firewall or other software issue
    do you have any other thoughts?
    thanks. R See my original support request below:Web Order # :
    Support Subject : Connecting to iTunes Store
    Sub Issue : Connecting with a computer
    See additional info below
    OS version: Windows XPSP2+
    Country: US
    iTunes version: iTunes 9.1
    iTunes account name:
    Specific request: I receive an error message when I try to connect to the iTunes Store
    Error message user experienced: Cannot connect to iTunes Store
    Details:
    I have checked my cables and connections, I have surfed to other site and Internet is working. I have 3 users with individual desktops and profiles. I am administrator. my son on his profile can access his library but cannot get to iTunes store to shop. we have shopped from this compter before.
    He gets an error saying cannot connect to store, connection timed out check your connection. so I downloaded and installed iTunes 9.1. On my profile I can access Internet, iTunes and itunes store. I ran iTunes diagnostic on my profile and though I am in the iTunes store and can shop on my profile the diagnostic on my profile indicates:
    Firewall Information
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2010-05-30 01:13:37.
    and
    ** External Plug-ins Information **
    No external plug-ins installed.
    iPodService 9.1.1.12 is currently running.
    iTunesHelper is currently not running.
    Apple Mobile Device service 3.0.1.0 is currently running.
    My son clicks the store on his profile and the store never opens he just gets the error indicated above.
    We do not use Windows Firewall. We use Norton 360

    A user account specific issue like this has me wondering if there's an issue with the iTunes preference files in your son's Windows user account, renee. (There's a different set of those in each different account. So a preference file issue can cause trouble in one user account but not another.)
    Even if you're not getting a -50, perhaps try the following document:
    [iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store|http://support.apple.com/kb/TS3288]
    (Adjusting the Parental control preferences should be done inside your son's Windows user account. The command line technique can be done from within either account.)

  • Recently upgraded Mac OS to 10.5.5 - have an older G4 which is max'd out upgrade-wise - both processor and OS. At present Safari is 3.1.2. Itunes is 9.2.1. Itunes will not allow me to connect to store - says it requires Safari 4.0.3 - however, when I try

    Recently upgraded Mac OS to 10.5.5 - have an older G4 which is max'd out upgrade-wise - both processor and OS. At present Safari is 3.1.2. Itunes is 9.2.1. Itunes will not allow me to connect to store - says it requires Safari 4.0.3 - however, when I try to download Safari 4.0.3 or newer it says it requires an older version of the OS. What to do?

    Update v10.5.5 to v10.5.8
    Download and install the  combo >  Mac OS X 10.5.8 Combo Update
    Then restart your Mac.
    That should update Safari for you to 5.0.6 and that should help with iTunes.
    If necessary, after updating to v10.5.8, you can use the standalone Safari installer here >  Safari 5.0.6 for Leopard

  • I keep getting an error when trying to update an app- cannot connect to store. I logged out from my account and tried to log back in and got the same error. I am doing all this from my phone since I no longer own a personal computer (only work)

    I keep getting an error when trying to update an app- cannot connect to store. I logged out from my account and tried to log back in and got the same error. I am doing all this from my phone since I no longer own a personal computer (only work) since I use iCloud and I tunes match

    YAY!!! Saved it in my Mac's Firefox Bookmarks for easy future access!
    Hope you are having a lovely afternoon today! I'm about ready to go bobo....I have an early meeting, and I don't want to oversleep! The nice part is that I work remotely, so I only have to wake up 15 minutes or so before the meeting.... I don't even use an alarm clock anymore (really, my iPhone alarm, which is much more pleasant), unless I have to get up at 6:30 or something....
    TMI?
    GB

  • IOS 8.2 , iPhone 6 plus , iTunes won't connect to store

    since updating my phone iTunes no longer accepts my account or password giving me can't connect to store error message.
    WOrked before , worked to sign in to here but won't on the phone.

    As provided else where  Store is currently unavailable probably since it is the middle of the night on West Coast when Apple would do maintenance
    it is nothing to do with iOS 8 or any other iPhone issues
    The servers are not available regardless of the method used to access Mac Windows PC etc etc

  • Can not connect iTunes Store message

    Hi,
    İ bought my iPad from US and it's sync. to Turkey conditions by itself. İt's been just 1 months, so i iTunes store gives a Message which says " can't connect to Store" and just one option, you need to pick "OK" button. on my user manuel says iTunes store not aplicable in many countries, not many more,
    how can i change my iTunes Store settings? Or may i use iTunes Store from Turkey?
    Thanks,

    Is this on your iPad, iTunes your computer, or another device ? If on your iPad then can you connect to the internet in other apps e.g. Safari ? If you can then try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

  • Cannot connect to Business Data Connectivity Metadata Store

    I am trying to connect to an external data source (web service) that is hosted on another server through SharePoint designer.
    I go to the external content type section->new content type-> External system "click here to discover external data sources and define operations"
    Add connection->data source type ="wcf service"
    enter url in the "service metadata url" and "service endpoint url"
    Try to connect. While trying to connect, it gives me this error
    "Cannot connect to Business Data Connectivity Metadata Store"
    error details: "The server was unable to process the request due to an internal error.  For more information about the error, either turn on IncludeExceptionDetailInFaults(either from ServiceBehaviorAttribute or from the <serviceDebug> configuration
    behavior) on the service in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework 3.0 SDK  documentation and inspect the server trace logs."
    Any help would be greatly appreciated.

    Hello.
    This solution with New-SPTrustedRootAuthority helped me in the following situation (which is like the one in the topic):
    I have a WCF service hosted on the SharePoint web site with dynamic binding. SharePoint web site is configured with host header (DNS alias) and SSL. Kerberous is enabled (this config does not work with NTLM only). I use Secure Store Service identity (Windows
    type) when configuring BSC connection to the service. When I try to connect to this WCF service from SharePoint Designer to create an external content type, I get this errror: "Cannot connect to Business Data Connectivity Metadata Store".
    These two steps resolved the issue:
    1) Add SSL certificate of the web site where WCF service is hosted to the "Trusted Root Certification Authorities" of "Certificates (Local Computer)"
    2) Run the following command in SharePoint PowerShell console:
    foreach ($cert in (Get-ChildItem cert:\LocalMachine\Root)) { if (!$cert.HasPrivateKey) {New-SPTrustedRootAuthority -Name $cert.Thumbprint -Certificate $cert } }

  • When I bought things from games, the game always show me that please connect iTunes Store to complete this trancation. I think my visa has enough money!

    When I bought things from games, the game always show me that please connect iTunes Store to complete this trancation. I think my visa has enough money!

    These are user-to-user forums, you can contact iTunes support via this page and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Iam getting an error cannot connect itunes store

    i cant connect itunes in my iphone 4s..iam getting an error "cannot connect itunes store".i can able to use app store in my phone..iam using wifi connection..whats the problem with my phone..i disabled restrictions in settings..but still i cant access itunes store.

    Try this:
    Open up multitasking by pressing the home button twice.
    A band of apps should appear at the bottom.
    Then tap and hold the iTunes app. Close it with the red x and then reopen.

  • Can't connect iTunes Store just in one mac

    I can't connect iTunes Store just in my iMac but is no problem in the iPhone, MacBookAir.
    Anyone can't help me, please?
    Thanks

    Hello there, Mouda27.
    The following Knowledge Base article offers up some great recommendations for troubleshooting your issue with the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Here are the specifics for working with an iOS device:
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Itunes keeps crashing when I try to connect to Stores

    I removed and re-installed Itunes, everything works fine but when I try to connect to stores, Itunes crashes.

    it seems restoring it and then updating can be the exit.
    too bad you certainly will lose all your songs and videos plus podcasts. no problem if you can copy them all back again.

  • I updated to the new software today and now in having several problems! Lost all my contacts. Anytime I try and back up to iCloud it says it can't be complete and now I get a cannot connect to store message. Help!

    I updated to the new software today and now in having several problems! Lost all my contacts. Anytime I try and back up to iCloud it says it can't be complete and now I get a cannot connect to store message. Help!

    Something in your backup may be corrupt. Try wiping it and setting it up as a new device, then sync your apps, data and media back to it from iTunes. DO NOT resotre from your backup. If the problem is contained in the backup, it will bring it right back again if you restore.

  • TS1470 I have just installed itunes and i have found the material that i want but when i try yo purchase i get cannot connect to store message

    I have just installed  i found the material that i want i the store but when i try to purchase i get message unable to connect to store and I have found that this has been going on for several years and still not been fixed. Is there anyone else having this problem

    Purchases are tied to the Apple ID they were purchased with. If you use a new ID, you have to buy again.

  • I can not connect app store

    I can not connect app store in ipad3

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Im tryinging to sync my new iphone 4 and I keep getting error message saying can't connect to store -9808

    Im tryinging to sync my new iphone 4 and I keep getting error message saying can't connect to store -9808

    Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release

  • We can not connect app store

    I write icloud account . But ı can not connect app store.how can ı achieve to connect app store.please help me:((

    iCloud is not the same as the App Store, so you cannot find it via www.icloud.com. If you want to access the App Store, then please open the App "App Store" on your iOS device or visit the App Store on the Mac/PC by using iTunes.

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