Connecting to T-mobile hotspot (UK)

I have a t-mobile data account and have recently bought the new software opatch for the itouch which included the username and password fields in the wifi setup. But try as i might I cannot connect to t-mopbile hotspots.
I did manage to connect once but this was through leaving safari looking for a random webpage and waiting for the proxy page to pop up.
Has anyone had any sucess adding these hotspots to auto connect and how do i do it?
Many Thanks

Here is a suggestion: call (800) HOT SPOT to get help with the issue.
T-Mobile uses either a web interface—in which you enter your username and password when initially presented with the location specific welcome page you seen when entering a Borders or Starbucks, for example—or, it allows you to log on using an 802.1X interface, which is not supported by the iPhone. On your portable computer, an 802.1X option is easily configured using Internet Connect.
It may be that Safari on your iPhone does not interact with the location specific welcome page properly, or does not return an expected response. The tier 2 HotSpot™ representatives should be quite familiar with this issue in general terms, and can contact their network operations center at which your connection attempts can be monitored if they cannot initially walk you through resolving the issue.

Similar Messages

  • "No Internet Access" on connected device with mobile hotspot

    I've been on Verizon for 2 weeks.  Note II on a Family Share Plan with lots of data.  Using the built-in Verizon Mobile Hotspot application.  Connecting from my work laptop, which is Windows 7.
    Set it up and everything worked fine for a week and a half.  I had no problems connecting or accessing the internet from my laptop.  It worked fine Monday morning.  Monday afternoon my laptop started giving me the warning message "No Internet Access" when connecting to the phone's hotspot.  I'm in a 4g area where the hotspot has worked previously.  I've tried several times in several different 4g locations as time allowed over the last 2 days, and I have not been able to get to the internet on my connected laptop again.
    While connected to the mobile hotspot I ran Windows troubleshooter and it tells me that there is no DHCP server available, and that the default gateway for this network is unreachable.  My laptop has no problems reaching the internet via the wireless network at work or at home.  The laptop connects to both of those wireless networks every day (both before and since this problem appeared.)
    I have rebooted both the phone and the laptop, with no change in the problem results.  I renamed the hotspot, and connected to the "new" hotspot from my laptop, with no change in the problem results.  I have tried running "ipconfig /renew" from my laptop while connected, and that is when it tells me that it cannot find a DHCP server for this network.
    What broke?  How can I fix it?
    I'm still in the 100% refund return period on my contract and phones (for another day or so.)  This is an absolute deal-killer.  Hotspot on my phone is the single reason why I switched networks.
    * Revised 2/28:
    This morning I turned on the mobile hotspot feature on my wife's Galaxy S3 (on the same Verizon Family Share Plan.)  Then I connected to it from my laptop.  When it connected it said "limited internet access" for about 30 seconds, and then that warning went away and I had full access.  I surfed for a moment to confirm, and all was working.  I turned off the GS3 hotspot and turned on the hotspot on my Note II.  When I connected to the Note II's hotspot from my laptop I still had no internet access.  I left it for 3-4 minutes, and it never switched on.  I tried surfing and got only error messages in my browser.
    All of this was while sitting at my desk.  So I believe I have ruled out the laptop as a cause for this problem. 
    Thanks in advance,
    Randy

    After I posted the above in February I talked to Verizon support.  They could not resolve the problem.  They replaced the phone, and the new phone has worked for months.  My work schedule changed a bit, and so I started using the hotspot less often.
    Last week I noticed that after I connected my laptop I had a longer delay before it would change from "No Internet Access" to giving me access.  Yesterday morning it was so slow that I got the command prompt up on my laptop and determined that from the laptop's perspective the problem was that there was no DHCP server available through the hotspot network.  That morning it did eventually find the DHCP server and issue my laptop an IP address, and let me connect. 
    Yesterday afternoon the DHCP server never appeared, and I was not able to connect to the internet.  Same thing this morning.  I rebooted both the phone and the laptop.  No change.  The laptop connects to other wireless networks just fine, still.  This worked for months.  Why did it slow down connecting and then stop?  I'm guessing there must be some sort of buffer that has filled up.
    Anyone have any ideas?
    Thanks in advance.

  • Connecting MiFi 4510L mobile hotspot to a PC

    I recently upgraded my mobile hotspot to the 4510L 4G LTE. My previous MiFi device allowed me to connect my PC to the internet by USB cable. My new device came with a USB cable however it says its only used for updates/upgrades. I tried to use it anyways to connect my PC to the internet and it did not work. Of course the new device works well wirelessly with my laptop. Can I use my new device to connect my PC to the internet?

    You cannot tether / connect to the MiFi 4510L via USB cable. 
    The MiFi is wireless connection only device.  USB and Ethernet cable connections will not work with the MiFi.  If you need to use a cable then you must add a different device such as the one suggested by evdotech. 
    ex. MiFi ))))wireless)))) MBR95 ---cable--- Computer.
    The USB cable is only used for charging and firmware updates.  The 2.23 firmware update will enable you to take future updates over the air further reducing the use of the USB cable.

  • When connecting to the mobile hotspot with wifi, should I click home network or public network?

    Would it be safe to connect to the iphone as a home network considering it is mobile internet?

    If it works at home there is a problem with your office network. Perhaps out-of-date firmware in the router, or possibly your company's wireless network is set to allow connections on from known computers (MAC filtering). I realize you may not have much control over this; ask your IT group.
    Launch Settings/WiFi and connect to your office network, then tap the right arrow next to the network name and check the IP address and DNS address. Compare the IP address to the one on your computer; the first 3 triads should be the same. If they are not the wireless router is not assigning an IP address. Also compare the DNS addresses. If they match your computer's try deleting the first one, or replace all of them with a public DNS server such as OpenDNS (208.67.222.222).

  • I am unable to connect my mobile hotspot as wifi for ipad - Always dismiss

    I am unable to connect my blackberry mobile hotspot as wifi for ipad  but during connecting message comes as dismiss

    What router are you using? make/model/version
    What security type are you using? If it is WEP then symbolic (non hex) keys may be converted to hex in different ways by different operating systems. Is your laptop a Windows PC?
    If you are using WEP then drop it and move to WPA2. WEP has been deprecated by the WiFi alliance since 2004 as insecure (it can be hacked in seconds).

  • Cannot connect to mobile hotspot using wpa; only open security works

    I have a Galaxy S5 and am trying to connect to the mobile hotspot using my Surface tablet.  If I have the mobile hotspot setup using WPA2 security with a password I cannot connect however I can connect if I am using Open security.
    I can connect the surface to other routers using WPA security, just not the Samsung as a mobile hotspot.
    does anyone have any suggestions?

    What you have proved here is that your tablet has a password conflict somewhere.  You should find out where your wireless profiles are being stored on that device, wipe them out and then try connecting again.  Once you provide the tablet with all of the correct connection credentials and configurations it should connect just fine.
    Connecting without a password proves there is not a WiFi issue.  Connecting to other devices is additional proof that there is not a WiFi issue going on.  You just need to straighten out the security issue and then will be good to go.

  • Windows 7 unable to connect to mobile hotspot after last patch

    Hi,
    I recently re-installed the Windows 7 on my laptop. I applied a lot of patches.
    I have two phones: one blackberry curve and an android Samsung Galaxy Nexus.
    Since yesterday I was able to start the tethering on the smartphone and activate the mobile hotspot. Windows 7 was able to connect to the mobile hotspot without any problem.
    Yesterday evening I applied the last patches and this morning I restarted the PC to applied them.
    Now Windows is not more able to connect to any mobile hotspot. However, is still able to connect to a standard Cisco WiFi network.
    Does anybody have any idea why?
    Thanks

    Since issue only occurred after you installed the last patches, in addition to the wifi driver, I also suggest you uninstall the latest patches for a test, seems something conflits with them, what is the result?
    Regards
    Yolanda
    TechNet Community Support

  • New iPad won't connect to Mobile Hotspot using WPA or WPA2

    I have a new iPad running iOS 6.01.  It connects to wifi networks perfectly.  I also own a Blackberry 9790 that is capable of running a wifi hotspot.  When I try to connect my iPad to the mobile hotspot when WPA or WPA2 Encryption is used the iPad cannot connect.  If I change the Encrypstion to WEP I am able to connect the iPad and wifi works on it.
    Is there a reason the new iPad won't connect to a mobile hotspot that's using WPA/WPA2?  Is there a way to resolve this issue?
    I am able to connect my MacBook Pro to the mobile hotspot using WPA/WPA2 so I know that it's not my phone or the hotspot not working properly.
    Thanks

    It appears as though I fixed my own problem...I hadn't yet tried restarting my blackberry or my iPad since I had been trying to setup the mobile hotspot and connect the iPad.  Anyways, I restarted both devices and then tried connecting using WPA/WPA2 and it worked.
    iPad is now connecting to my mobile hotspot using WPA/WPA2 with no problems.
    Maybe try doing the same if you haven't.

  • Cannot connect Nexus 7 to Rezound mobile hotspot

    Hello,
    I switch to VZW Share Everything which includes the Mobile Hotspot. I cannot get my Nexus 7 to connect to the mobile hotspot. I keep getting the message that there is no Internet. The hotspot turns on fine on the Rezound. I can get it working with some difficulty while at home but when Ieave home I have the problem. My N7 shows it's secured to the VZW hotspot network with WPA2. I've tried inputting my cell phone number as the password and then it hangs on Obtaining IP Address. What am I doing wrong???????????
    Thank you,
    Deb

    I too have been trying to get the Nexus 7 to connect to my Rezound with zero luck...
    I am using an <deleted> rezound and it is on the most current software using a a tiered data plan.
    It makes every effort to connect but when attempting to get an ip address, if fails...
    anyone get an answer yet?
    <Post edited to comply with the Verizon Wireless Terms of Service.>
    Message was edited by: Verizon Moderator

  • Does ePrint work with mobile hotspot service?

    I have a relatively new HP Officejet Pro 8500a E-All-In-One printer. I use the printer with a USB connection to my laptop, but also with a WiFi connection to my tablet through the mobile hotspot service of my HTC Thunderbolt phone. Until recently, I used this service with an iPad, which worked fine using AirPrint. One thing I noticed early on was that while the printer was seen by the other devices connected to my mobile hotspot, the printer was unable to set up the ePrint service, always giving me the error that it was unable to find an internet connection. All of my other devices are connected to the internet via the hotspot with no special settings created or used. Now that I've switched to using an Android 3.0 tablet, I need to get the ePrint feature working in order to print from my tablet--but I just keep getting the same error: "The Printer was unable to connect to the server. You can connect the printer to the internet through a proxy server..." Am I doing something wrong? The printer is set up using the WiFi signal from the mobile hotspot, and other devices on the hotspot can see the printer...
    Thanks,
    Did

    Hey technobabble1! I've never tried to set this up personally but I think it would work. Try viewing the ePrint troubleshooting information found here and see if it helps at all. If not, let me know what happened and I will try to find out more information for you.
    If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
    Although I work for HP, my posts and replies are my own opinion and not those of HP.

  • Are there settings for my mobile hotspot where I can assign ip addresses?

    I was wondering if there were settings like logging onto the domain of a router. Is there a way to assign ip addesses to certain devices that connect? I am using my Gs3 phone. Any help would be appreciated.

        msnagyjr,
    Great question! There is not a way to assign an IP address to a particular device. You can control what devcies are able to connect to your mobile hotspot though the "Allowed devcie list". Settings>Mobile Hotspot (On)>Allowed device list.
    LindseyT_VZW
    Follow us on Twitter @VZWSupport

  • 3G Mobile Hotspot / Desktop dock

    I originally had the 2G hotspot.  Which I loved.  I never had a problem with it.  I was able to log on using my old Dell computer at home.  I was also able to connect to my company's VPN with no problem.  I currently purchased the 4G LTE Mifi.  I love it (at times), but there are a couple of problems and would like to know if I could work around them.  First, it is necessary to know that my MIFI works.  In some parts of my home it works at 4G, other parts of my home it will work at 3G and the 1X? option.  That's okay with me.  I live in a rural neighborhood.  Two day's ago I bought my MAC home from work because I wanted to see if it would work with both operating systems (my MAC is partitioned where it has the Leopard OS as well as a Windows OS).  I used the windows side and it works.  It kicked me off a couple of times and I haven't found a way to fix that.  Giving me the error stating that I'm connected but have no internet access.  Then I used the MAC side.  It connected, but then I received a message that I was connected but had no internet access.  So, I logged onto 192.168.1.1 and it showed me if I was connected or not and what speed I was connected.  Now, my questions:
    When I log on using MIFI, can I then connect the 3G Mobile Hotspot on my phone and then connect to my computers that way?    Since I never had a problem with my hotspot before, I would like to know if that can work without being charged for extra data?
    Why am I able to connect, but then not have internet access?
    I love having the MIFI, because where I live I can't get DSL; but if I have to go back to my 2G hotspot then I will.  I have been having way too many problems not being able to connect to my company's VPN and that is really the only reason why I have it.
    Next question is about the desktop dock:
    I had the original Motorola Droid and I must say have never had a problem with it or the desktop dock that I purchased.  I love having it so that I can listen to music while at my desk. The volume button is on the same side as the connector that goes into the dock.  I have looked into the settings and cannot find something that will place the volume on the screen.  It is driving me crazy.  
    Is there a way to change the volume without having to move the phone from the dock? 
    Is there also a way to toggle back and forth between the desktop screen and the regular home screen?  With my old phone and dock, I was able to hit the home button and it would take me back and forth.  Now, the only way to do this is to remove the phone from the dock and put it back on.  Which I am not a big fan of.
    Thank you for your help,
    Rose H

    One way you may be able ro resokve connection without restarting device is by cycling the airplane mode, this works well for the usual internet connection.

  • Connecting c309a to a wireless network, the printer does not find my mobile hotspot connection​.

    I switched to a mobile hotspot w/verizon.  I had set up my computers (2) just fine the first time.  I had to exchange the hotspot. I was told by my computer to insert a flashdrive and transfer my network settings to the printer and other computer.  After inserting the flashdrive into my photosmart c309a printer, it flashed "turn off and on"  I did, then the printer had lost the network settings menu altogether!  I took it to bestbuy to be looked over and was told they were able to get my network menu back but it was still unable to register a wireless connection?? I'm not sure what to do now?

    Sometimes DSL providers have more control over the router than the printer likes.  There is what I believe to be a similar situation here in the states with ATT 2Wire routers.  This is a cut and paste from instructions on how to fix that.  Try it and see if it works.
    - Unplug the telephone line from the router
    - Turn the power off on the router, wait 30 seconds, then turn the power back on.
    - Go through the normal process of connecting the printer to the device.
    - Now find the IP address of the printer (it should be on the self-test printout), type it into a browser.
    - In screen you will find a Networking Tab, then on the left Wireless, then the IPv4 Tab.
    - On this screen you want to set a Manual IP.  You need to set an IP address outside the range that the router automatically sets (called the DHCP range).  If you know what that is, set an IP outside that range but no higher than 255 (the last number in the address).
    - Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
    - Use the router's IP address for the gateway and the first DNS (leave the second blank).
    - Finally, plug in the phone line and test.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Samsung LTE Mobile Hotspot PRO USB cable connection to Mac

    I am trying to connect a Samsung LTE Mobile Hotspot PRO via USB cable to my Macbook and iMac.  I can see it in the System Information, but it does not show up in the Devices in Finder.  Is there a driver that I need?  Does it exist (yet)?

    So I was able to get USB tethering to work, but I still can't connect to the hotspot as a media device (and view what is on my microSD card and/or the device). 
    Here's how I got USB tethering to work: I plugged into my laptop running Linux, where both USB tethering and mounting as a media device work fine, found the Mac OS driver on the device, copied it over to my Macbook, installed, rebooted, wirelessly connected to the hotspot, configured for USB tethering, went to Open Network Preferences..., connected to "SAMSUNG Mobile Device".   I did all this after talking to Samsung on the phone, where they told me the driver does not exist yet....

  • Mobile HotSpot connection

    Does anyone know if it is possible to connect a laptop through the Mobile Hotspot application using the USB cable instead of WiFi - I have a very old laptop that I would like to occassionally use but it does not have WiFi capabilities.

    The mobile hotspot app is a WiFi-only connection. It sets your Pre up as a WiFi access point. Try purchasing a USB WiFi adapter for your laptop, which would give it the WiFi capabilities it currently lacks.
    Life moves fast, Don't miss a thing.
    TreoAide

Maybe you are looking for