Connecting to the update server
Everytime I start Firefox it tells me there is an update to install. When I go to install it, I keep getting "connecting to the update server", but it never goes anywhere from there. I have AVG on my computer, but I have already gone through the steps to allow Firefox.
* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder.<br />
You may need to delete active-update.xml and updates.xml as well if present.
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox)
If you have problems with updating then easiest is to download the full version and uninstall the currently installed version and remove the Firefox program folder to do a clean install of the new version.
Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
Similar Messages
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I am running Firefox 4.0 version, but for some reason, it tries to download updates and then gets stuck on trying to connect to the update server. This has been happening the past few days. When I close the update, I can proceed in Firefox without incident (that I know of).
See:
* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder.<br />
You may need to delete active-update.xml and updates.xml as well if present.
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox)
If you have problems with updating then easiest is to download the full version and uninstall the currently installed version and remove the Firefox program folder to do a clean install of the new version.
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
When I sign on to Firefox, a "Software Update" pops up and asks if I'd like to update Firefox. I click Yes/Continue and when I do, the page says "Downloading Firefox" - connecting to the update server... - but it never finishes. It continually shows the blue/white striped line.
Start at '''http://www.mozilla.com''' and download the latest
version. At the completion of the download '''don't let the setup
start Firefox for you''', when the setup ends, start Firefox in your
normal manner this way you will be less likely to create a new profile.
The extra startup pages are temporary -- read them. The next time
Firefox comes up you should be back to starting with your normal home page.
Note: Firefox must be down once the install starts.
:Close Firefox with File>Exit. Then make sure Firefox is not running --
:On Windows: check the "Processes" tab in the Windows Task Manager.
:On Mac: Firefox > Quit then Command+option+Esc, if Firefox running use Force quit
'''Permission errors on Mac:'''
"If you were getting permission errors on a Mac, download the latest
Firefox version, then uninstall and reinstall Firefox. '''Do not let the uninstall remove remove anything but Firefox itself'''; otherwise, you will lose your profile directories and files as they contain your settings,
bookmarks, history, extensions, passwords, and cookies.
If you can't download as mentioned above, find your system and the Firefox version you want in releases, download and start the install as seen above
* ftp://ftp.mozilla.org/pub/firefox/releases/ -
I keep getting a message stating that it is critical that I update my Firefox. I click on the update icon and a software update box shows up and tells me I am connecting to the update server but the connection never happens. I have left it running for hours but no connection ever occurs. Should I ignore this or do I need to go to your website and download from there? I don't want to lose my current settings.
In the Task Manager, make sure to check both the Applications tab and the Processes tab. On the Processes tab, Firefox may have two different components running: firefox.exe and plugin-container.exe. Well, in 3.5.11, it would be only the first one.
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Why can't I connect to the update server? If I download manually, how do i update the phone?
Why can't I connect to the update server? If I manually download SW, how do I update phone or ipad since it is not in iTunes?
ThanksI assume all of your network connections are OK, you can get to the internet and that you aren't blocked by something like an enterprise firewall. Are those assumptions correct? . My experience has been that from time to time, the update server get's "maxxed out", and if you try later it will work.
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Since shortly after installing Firefo 5 I get this message every time I start Firefox. A dialog box comes up that says Installing Firefox, followed by a spinning progress bar, followed by "connecting to the update server." It never progresses past this point and will stay this way indefinitely until I close the Window.
Also since installing Firefox 5, the program crashes at least once or twice a day and I have to quit and restart. Don't know if there's any relationship between the two issues.If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox -
My computer's current version of Firefox is 3.6.13; clicked on Software Update and received an "strong suggestion" to download the newest version 3.6.16. Clicked to update and now "Downloading Update" has been showing "Connecting to the update server..." for 10+ minutes.
* Download a new copy of the Firefox program.
* Firefox 3.6: http://www.mozilla.com/en-US/firefox/all-older.html
* Firefox 4.0: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
There was an error connecting to the update server.
There was an error connecting to the update server. Check your network settings and try again.
am i along with this?
airport utility 5.4.2 can`t get a new update 7.4.2Ok. Got it fixed.
For a real fix:
Try trashing the ~/Library/Application Support/Apple/AirPort folder. This should solve the problem this time and next time.
If you are reluctant to do that, log into your 'test' account. (You do have a test account, don't you?)
Do the update from there.
Apparently we have something corrupted in our support directories for the AirPort device.
I first fixed my problem by doing the alternate log in method and found that all 3 of my devices were needing a firmware update but only the Capsule was reporting an update within my own account. -
24.7.0 update link does not connect to the update server
FirefoxESR 24.4.0 was bundled with Debian. For several days, I have gotten a popup message to install the security update, 24.7.0. The Mozilla link from within Firefox says I have the most up-to date version (24.4.0). Apper software manager says everything is current. Every time I click on the install link in the popup, the download window stays on the "connecting to update server..." screen indefinitely, never connecting. Firefox and everything else works fine, there is no apparent reason from this end why connection should not take place.
"The Debian build of Firefox 24.4.0esr is Not updated by Mozilla but by Debian."
Correct.
"If the 24.4.0esr you are trying to update is actually from Mozilla and not a third-party build then make sure the folder has read/write permissions for that Linux user."
It never gets as far as permissions or actually trying to download an update. When Firefox checks with Mozilla using Firefox's internal update check, it comes back as 24.4.0 being the latest version.
"The Firefox tarball from Mozilla.org is certainly not a one time install. "
What I meant by one time install is that nobody would go through the effort more than once, and then only if there were extraordinary circumstances.
"If you put it in a folder in Home or make sure the folder has read/write permissions if you put it elsewhere then you should get updates from Mozilla as they are released. "
The current version received an update notice from Mozilla. The link tries but never connects with the update server.
"The updates are by .mar files whether on Windows, Mac OSX or Linux. "
I've used Firefox for years, with both Windows and Linux. I've never had to deal with .mar files or .tar files, or manually installing. Everything has always been a one-click automated install for both initial installation and updates.
Also, I don't want to perform a manual install unless it is for critical software, like needed drivers, and there is no other way. I would like to let the system do the work of keeping track of everything installed and its update status. I switched to Debian stable for the stability and am generally trying to avoid introducing software from outside of the tested stuff in their repository. The only reason I've pursued this update at all is that it is a security update and installing it shouldn't really affect Debian's status tracking (unless I stick the new version somewhere else).
I'm assuming that sooner or later, Mozilla will fix whatever problems are preventing the update from working correctly, or Debian will put 24.7.0 in their repository. -
I was requested by Mozilla Firefox to do an update, and per the request I clicked on the update. A window came up (it is now gone@#$^&!!!!) and it just kept repeating that it was connecting to the update server. It appeared to be actively trying to connect, but I never got a message saying that it did and that the update had indeed been done. Can you please assist me with this issue?
Remove the files in the updates and updates\0 folder.<br />
You may need to delete active-update.xml and updates.xml as well if present.
XP:
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox)
* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
If you have problems with updating then best is to download the full version and uninstall the currently installed version.<br />
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
Software Update can't connect to the update server.
I have an iMac 8-1 with OS is Mac OS X, version 10.7, 2.4 GHz Intel Core 2 Duo, and 3 GB 800 MHz DDR2 SDRAM memory.
When I try to update software I get this error message:
The file “AppleMobileDeviceSupportDelta.pkg” couldn’t be found on the server “swcdn.apple.com”.
Software Update can’t connect to the update server. Make sure you’re connected to the Internet, and then try again.
I don't know how to "connect to the update server" but I guarantee that I AM connected to the internet! -
I get a notification that a Firefox upgrade, to rel 6.02 is available. When I select the option to download the upgrade, I get a message "Connecting to the update server", but it never starts the download.
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox -
Firefox has been suggesting I update my software for a few weeks now. I happily click on "update now" and my Mac appears to be trying to connect to the update server. The window displays "Downloading Firefox" and the barber pole wait bar is moving. I've done this 5-6 times, for HOURS at a time, and nothing happens.
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox -
So an update popped up, I hit yes and then it said it recommended that I apply the update as soon as possible. I hit the apply button and now its just the window saying connecting to the update server with the green bar..... but its been that way for the last 15 min now making me believe something is not working properly.
See:
* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder.
You may need to delete active-update.xml and updates.xml as well if present.
Vista and Window 7:
C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)
If you have problems with updating then easiest is to download the full version and uninstall the currently installed version.
You may need to remove the Firefox program folder to do a clean install of the new version.
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
Firefox 3.63 won't update to 3.64 paused downloading connecting to the update server
Firefox 3.63 won't UPDATE to 3.64
When help menu->resume downloading firefox 3.6.4
dialog shows paused downloading, connecting to the update server,
clicked resume (faulty?) button, no response
even after waiting so long, even tired safe mode, but still paused
== This happened ==
Every time Firefox opened
== one month agoGo to Tools --> Options --> Advanced --> Network --> Settings and choose "Do not use Proxy" to see if that helps.
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