Connecting to the web via airport

Hi all,
This post follows on from the previous regarding internet connection.
I've been reading some posts in the forums and one said that the bluetooth and airport are both part of the same device (hardware) I've been able to link up to my mobile via bluetooth so obviously the device is working.
Unfortunately we still can't get connected to the wireless router via airport. I've connected it up via the ethernet and it works perfectly. I called the Apple tech support and checked the order out as we bought it directly from Apple and they confirmed a card was fitted.
Can anyone offer some more advice on this subject?
Thanks in advance

Allow me to add to this...
I'm now on my third mini (Core Duo). To their credit, the folks at the Apple Store (Towson, MD) have been very kind -- they took the second mini back without even testing it and issued me the third.
Here I sit, with the Mini six inches from the Airport base station, and the signal is varying from 1 to 3 bars. My Powerbook, nearby, is getting full signal (as it should).
Just got off the phone with the manager. He's clearly sympathetic, but he has asked me to bring it back in for testing.
I'm about as hardcore an Apple head as they come -- in fact, I had a letter to the editor published last week condemning Baltimore County schools for dropping Macs. I kept an entire art department at a major magazine from switching to PCs several years ago. I've been responsible for sending tens of thousands of dollars to Cupertino over the past decade.
I really hope Apple corporate does the right thing.

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