Connection attempt to firmware update server was unsuccessful. The network connection timed out

Hi. I have recently updated my iTunes to version 10.5.0.142 and cannot access the iTunes store after the upgrade. I have checked all the support articals and tried uninstalling and reinstalling iTunes, ensured that the firewall,internet explorer etc are correctly configured. Any help would be appreciated.
Below my diagnostics results:
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Microsoft Windows 7 x64 Business Edition (Build 7600)
Dell Inc. Latitude E6520
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 0034AABC03B14CA8
Current user is an administrator.
The current local date and time is 2011-11-05 23:04:22.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA NVS 4200M  
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.5.0.142 (x64) is currently running.
iTunesHelper 10.5.0.142 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {D16D8541-B70F-4DD7-A7C6-32B8EC55622C}
Description: Cell C
IP Address: 197.105.149.240
Subnet Mask: 255.255.255.255
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 02:00:00 1970
Lease Expires: Thu Jan 01 02:00:00 1970
DNS Servers: 41.50.20.29
  41.50.20.61
Adapter Name: {37C32779-B216-4D52-80FA-B4C3DF705DF3}
Description: DW1530 Wireless-N WLAN Half-Mini Card
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 02:00:00 1970
Lease Expires: Thu Jan 01 02:00:00 1970
DNS Servers:
Adapter Name: {6ADC43CF-4031-4D31-9B46-2BF2867B8E09}
Description: Intel(R) 82579LM Gigabit Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 02:00:00 1970
Lease Expires: Thu Jan 01 02:00:00 1970
DNS Servers:
Active Connection: Cell C
Connected: Yes
Online:  Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-11-05 22:37:41.

Finally found a solution:
For PC users, before reinstalling, try this:
Start-> Programs -> Accessories -> (Right Click On Command Prompt) ->Run as Administrator
then type in:
netsh winsock reset
hit enter, restart PC, open iTunes. Hopefully fixed.

Similar Messages

  • Secure link to iTunes store failed and Connection attempt to firmware update server was unsuccessful

    Hello everyone, Im facing error with my iTunes. When I run diagnostics i can see "Secure link to iTunes store failed" - please see the image below
    Please note: as it is showing secure link to itunes is failed but still i can see iTunes store, but the above error shows when I run diagnostics.
    After that when I go through the next and I found the diagnostics report as below, within report i have marked a line with RED colored "Connection attempt to firmware update server unsuccessful". I need HELP!!!!!
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    Gigabyte Technology Co., Ltd. G31M-ES2C
    iTunes 11.3.0.54
    QuickTime not available
    FairPlay 2.6.12
    Apple Application Support 3.0.5
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.1.2.6
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0012B9F0069DE9C0
    Current user is an administrator.
    The current local date and time is 2014-08-05 01:48:05.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    NVIDIA GeForce 8400 GS 
    **** External Plug-ins Information ****
    No external plug-ins installed.
    The drive G: ZTE USB SCSI CD-ROM Rev 2.31 is a USB 2 device.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:    {14DCBC2B-34CB-431B-8625-1E62D7310533}
    Description:    WAN (PPP/SLIP) Interface
    IP Address:    10.128.133.101
    Subnet Mask:    255.255.255.255
    Default Gateway:    10.128.133.101
    DHCP Enabled:    No
    DHCP Server:  
    Lease Obtained:    Thu Jan 01 06:00:00 1970
    Lease Expires:    Thu Jan 01 06:00:00 1970
    DNS Servers:    8.8.8.8
            156.154.70.1
    Active Connection:    Teletalk
    Connected:    Yes
    Online:        Yes
    Using Modem:    Yes
    Using LAN:    No
    Using Proxy:    No
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2014-08-04 03:23:27.
    **** Device Connectivity Tests ****
    iPodService 11.3.0.54 is currently running.
    iTunesHelper 11.3.0.54 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8.  Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9.  Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA.  Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB.  Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.

    Hi msahed,
    Welcome to Apple Support Communities.
    It sounds like there is an issue with your PC establishing a secure connection to the iTunes Store and the firmware update server. Try following along with the articles below, as they should resolve the issues that you described.
    iTunes: About the "A secure network connection could not be established" alert
    http://support.apple.com/kb/ts1470
    iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/TS1814
    I hope this helps.
    -Jason

  • Connection attempt to firmware update server was unsuccessful.

    I have successfully installed iTunes 10.5 onto my WIndows 7 64 bit laptop. Everything I have tried works, except for one thing.
    When I try to install iOS5 onto my iPad 2, I can successfully download the file but shortly after it starts installing, it bombs out and gives an error 3259 and then deletes the iOS5 file so I have to download it again!!!!
    I found the Diagnostics thing in iTunes and everything seems fine except the below (normally the activation server is fine when I run the diagnostics, but this time it failed):
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was unsuccessful.
    The network connection timed out.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    I have tried the following:
    1. Delete contents in hosts file
    2. Deselect the certificate revocation checkbox
    3. Checked SSL3.0 and TSL 1.0
    4. Turned off my firewall
    5. Added the whole Apple domain to the Exclude list on my anitvirus
    6. Added all the iTunes/Apple/Bonjour folders in Program Files, Program Files (x386), Local, Local Low, Roaming and iTunes in My Music to the Exclude list on the antivirus
    7. Tried to run the diagnostics on a second computer, with the same result
    8. Switched my laptop over from my Wi-Fi/ADSL network to my phone hotspot network with the same result
    9. There are one or two other things I have tried as well that I can't remember
    I have spent about 4 hours searching the internet, changing settings, restarting etc etc etc and I am about to punch a hole in my iPad and go get an Android device
    PLEASE, PLEASE, PLEASE can somebody tell me why this is happening and how I can fix it

    I have found a solution to the iOS5 upgrade that was being stopped by the above connection problem.
    1. Unplug your iPad from your computer and plug it back in again
    2. A message box will come up that asks if you want to download and install or just download the new iPad firmware.
    3. Use the DOWNLOAD only option.
    4. Once it has downloaded, click on your Device in iTunes and it should start to install automatically

  • Trying to restore iPhone 4s, and receive "Connection attempt to firmware update server was unsuccessful. The network connection timed out."

    I've tried updating on both my desktop and laptop, neither work. I have the newest version of iTunes as well, so that can't be the problem. When I run diagnostics:
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Hewlett-Packard HP Pavilion g7 Notebook PC
    iTunes 11.3.1.2
    QuickTime not available
    FairPlay 2.6.15
    Apple Application Support 3.0.6
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.1.2.6
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0038BB880CE6FDE0
    Current user is not an administrator.
    The current local date and time is 2014-09-04 12:48:09.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Advanced Micro Devices, Inc., AMD M880G with ATI Mobility Radeon HD 4250
    **** External Plug-ins Information ****
    Plug-in Name: Last.fm AudioScrobbler
    Plug-in Loaded: Yes
    Plug-in Version: 4.0.5
    Plug-in File Version: 6.0.5.4
    Plug-in Path: C:\Program Files (x86)\iTunes\Plug-ins\itw_scrobbler.dll
    iPodService 11.3.1.2 (x64) is currently running.
    iTunesHelper is currently not running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name: {CE989488-FC81-488B-A970-91D722749820}
    Description: Realtek RTL8188CE 802.11b/g/n WiFi Adapter
    IP Address: 192.168.254.3
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.254.254
    DHCP Enabled: Yes
    DHCP Server: 192.168.254.254
    Lease Obtained: Thu Sep 04 12:18:22 2014
    Lease Expires: Fri Feb 25 02:18:22 2022
    DNS Servers: 192.168.254.254
    Adapter Name: {5E3757D2-481F-4D48-B535-A6A6ACF48517}
    Description: Realtek PCIe FE Family Controller
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Wed Dec 31 17:00:00 1969
    Lease Expires: Wed Dec 31 17:00:00 1969
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2014-09-04 12:47:39

    Hi christeag,
    The only thing I can identify as an issue is that your Windows Firewall is running and iTunes is not enabled in it, so this may be the source of your issue. Here is an article for you that will help you rectify this situation:
    How to enable iTunes in Windows Vista, Windows 7, and Windows 8 firewall
    http://support.apple.com/kb/HT2553
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • I cannot download from itunes: "Connection attempt to firmware update server was unsuccessful."

    Please can someone help, I can't download songs from itunes
    When I run the diagnostics, I get the following......
    Microsoft Windows 7 x64 Enterprise Edition Service Pack 1 (Build 7601)
    Dell Inc. Latitude E5410
    iTunes 10.6.1.7
    QuickTime 7.6.9
    FairPlay 1.14.37
    Apple Application Support 2.1.7
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online:  Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    Firewall Information
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    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2012-05-08 15:51:48.

    Refer this article:
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    http://support.apple.com/kb/TS1814

  • HT3204 This is wgat my coputer said after running diagnostics on it: Connection attempt to firmware update server was unsuccessful.An unknown error occurred (-9808).No FireWire (IEEE 1394) Host Controller found.

    When I run the diagnostic on my computer this is what it says: Connetion attempt to firmware update server eas unsuccessful. An unknown error occured (-9808). No fireWire (IEEE 1394) Host Controller found. What should I do so that I am able to update and restore my ipod?

    In the course of your troubleshooting to date, have you worked through the following document?
    iTunes Store: "An unknown error occured (-9808)"

  • How can I connect to Itunes store again looks like it stop connecting. I ran the diagnotics and this is the results:Firewall Information  Windows Firewall is on. iTunes is enabled in Windows Firewall.  Connection attempt to Apple web site was unsuccessful

    I ran the diagnostics in Itunes and this is the results
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    Basic connection to the store failed.
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    Connection attempt to Gracenote server was successful.
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    Use this article to continue trying to troubleshoot this issue.
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    I cannot update my ipad2 to ios5.  Updating through iTunes on pc Windows Vista, Error message reads "cannot connect to iPad Software Update Server.  Tried resetting network settings, still not connecting.  Tried updating iTunes, still not connecting.

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  • ITunes could not connect to the iTunes store. The network conect timed out

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    3. changed "host" file to "back-host"
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    Many thanks in advance!

    Thanks Polydorus,
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    Hewlett-Packard HP Pavilion dv6700 Notebook PC
    iTunes 7.7.1.11
    QuickTime 7.5
    CD Driver 2.0.7.3
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.0.1.5
    Bonjour 1.0.4.12 (118.4)
    iTunes Serial Number 1F42598E2F1661DA
    Current user is not an administrator.
    The current local date and time is 2008-08-02 23:08:07.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA, NVIDIA GeForce 8400M GS
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {095C31B4-7DF1-4CFF-BE80-E22A33EE716D}
    Description: Intel(R) PRO/Wireless 3945ABG Network Connection
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Thu Jan 01 07:00:00 1970
    Lease Expires: Thu Jan 01 07:00:00 1970
    DNS Servers:
    Adapter Name: {1B5B44DE-64F4-4B5D-A57D-C80CAB0342C6}
    Description: Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
    IP Address: 192.168.1.33
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Sat Aug 02 18:25:24 2008
    Lease Expires: Sun Aug 03 18:25:24 2008
    DNS Servers: 192.168.1.1
    192.168.1.1
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
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    iTunes is enabled in Windows Firewall.
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    The network connection timed out.
    Connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iPhone activation server unsuccessful.
    The network connection timed out.
    Last successful store access was 2008-07-03 17:03:38.
    ** CD/DVD Drive Tests **
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.0.7.3),
    E: PIONEER DVDRW DVR-K17B, Rev 1.02
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    Found 1 songs on CD, playing time 37:21 on CDROM media.
    Track 1, start time 00:02:00
    Get drive speed succeeded.
    The drive CDR speeds are: 4 10 16 20 24.
    The drive CDRW speeds are: 4.
    The drive DVDR speeds are: 4.
    The drive DVDRW speeds are: 4.
    ** iPod/iPhone Connectivity Tests **
    iPodService 7.7.1.11 is currently running.
    iTunesHelper 7.7.1.11 is currently running.
    Apple Mobile Device service 2.1.29.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
    Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
    Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
    Most Recent Device Not Currently Connected:
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    Serial Number: 8K742MT2YMV
    ** iPhone/iPod Touch Sync Tests **
    No iPhone or iPod found.
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    Thanks for using Apple Support Communities.
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  • TA24260 Connection attempt to Apple web site was unsuccessful.

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  • ITunes could not contact the iPhone software update server because you are not connected to the internet...???

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              Connection attempt to browsing iTunes Store was successful.
              Connection attempt to purchasing from iTunes Store was successful.
              Connection attempt to iPhone activation server was successful.
              Connection attempt to firmware update server was successful.
              Connection attempt to Gracenote server was successful.
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    Disabled firewall, spy sweeper, virus scanner
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    Checked the parental controls in iTunes
    Start>control panel>internet options>connections tab> lan settings> selected the "automatically detect settings"
    Deleted iTunes and reinstalled iTunes
    When I would "ping gs.apple.com" it would come back with "request timed out" no matter what internet connection I was on, so I went into the hosts file  start>my computer>(C:)>WINDOWS>system32>drivers>ect>HOSTS and added  "#     127.0.0.1     gs.apple.com". Now it will ping gs.apple.com just fine but still comes up with the "iTunes could not contact the iPhone software update server because you are not connected to the internet" message in iTunes when i try to download the update.
    If anyone can come up with any ideas that I haven’t tried, please let me know. This is keeping me back from updating both of my phones along with if anything should ever happen to them; restores as well. 

    im computer is connected i can go to the apple store through itunes but when i plug my phone in i keep getting that alert... i plugged my phone in to update it after the apple loaded the itunes icon and a usb showed up.

  • Cannot connect to ipod software update server

    I have been battling for weeks to get my daughters iPod updated to iOS 5. I keep getting an error message when I try to upgrade "iTunes could not contact the iPod software update server because you are not connected to the Internet." The internet and iTunes are working and I updated my iPhone from the same PC with no issues.
    I am running Win 7 x64
    I have worked through all the solutions have found on the forums including:
    1) Ensure that the local area connection is set toautomatically discover settings
    2) flush the DNS cache
    3) Change the "Windows live family safety settings for her account to unrestricted"
    4) Removee "Windows live family safety" from the PC
    5) Change her account to an admin account
    6) Temporarily disabled AVG
    7) Remove the content of the hosts file
    8) Running iTunes as an administrator explicitly
    9) Temporarily disabled the windows firewall.
    There have been many reboots in this sequence.
    iTunes diagnostics gives the following (while running iTunes as administratir, with AVG disabled and the windows firewall disabled, and her account as administrator) - The thing that looks wrong to me is that there appears to be no active connection identified, trouble is the network is working so what is going on? Any help gratefully recieved.
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Dell Inc. Inspiron 545
    iTunes 10.5.2.11
    QuickTime 7.7.1
    FairPlay 1.13.37
    Apple Application Support 2.1.5
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 4.0.0.97
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 0044A8C403578DE0
    Current user is an administrator.
    The current local date and time is 2011-12-16 20:41:03.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    ATI Technologies Inc., ATI Radeon HD 4300/4500 Series      
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 10.5.2.11 (x64) is currently running.
    iTunesHelper 10.5.2.11 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {CA751758-A3D4-4D96-B62D-BA2AB81D1EC2}
    Description:          Realtek PCIe FE Family Controller
    IP Address:          192.168.1.100
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.1.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.1.1
    Lease Obtained:          Fri Dec 16 19:42:19 2011
    Lease Expires:          Sat Dec 17 19:42:19 2011
    DNS Servers:          192.168.1.1
                        194.168.4.100
                        194.168.8.100
    Active Connection:          (none)
    Connected:          No
    Online:                    No
    Using Modem:          Yes
    Using LAN:          No
    Using Proxy:          No
    SSL 3.0 Support:          Enabled
    TLS 1.0 Support:          Enabled
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2011-12-16 20:40:55.

    Same problem here.
    Two days and I cannot update the apps from iTunes in my desktop computer.
    Have done almost the samethings as ginaroseapple, still won't connect to iTunes.
    This is the header of the warning window:
    Se produjeron problemas al descargar algunos elementos comprados.
    Si desea más información sobre los elementos que no se han podido descargar, haga clic más abajo.
    Ha ocurrido un problema al descargar “Dragon Dictation”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    and so on....
    Please help.
    Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
    Dell Inc. Precision WorkStation 690
    iTunes 10.5.2.11
    QuickTime 7.7.1
    FairPlay 1.13.37
    Soporte para aplicaciones de Apple 2.1.6
    Biblioteca de actualización del iPod 10.0d2
    Controlador CD 2.2.0.1
    DLL controlador CD 2.1.1.1
    Dispositivo móvil de Apple 4.0.0.97
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    Número de serie de iTunes 00C8A974237EDB40
    El usuario actual es un administrador.
    La fecha y la hora local es: 2011-12-16 15:54:41.
    iTunes no se ejecuta en modo seguro.
    La composición acelerada de WebKit está activada.
    Compatible con HDCP.
    Compatible con Core Media.
    Información de pantalla de vídeo
    ATI Technologies Inc., ATI FireGL V3400 (Microsoft Corporation - WDDM)
    ATI Technologies Inc., ATI FireGL V3400 Secondary (Microsoft Corporation - WDDM)
    NVIDIA, NVIDIA Quadro 2000
    **** Información de complementos externos ****
    No hay complementos externos instalados.
    ID de Genius: 42b7f2ab0b0b7919fcf49d79bc922303
    **** Pruebas de conectividad de red ****
    Información del adaptador de red
    Nombre del adaptador:          {3112817E-1102-48B8-8C3B-EA0182158A70}
    Descripción:          Broadcom NetXtreme 57xx Gigabit Controller
    Dirección IP:          192.168.1.71
    Submáscara de red:          255.255.255.0
    Puerta de vínculo predeterminada:          192.168.1.254
    DHCP activado:          Sí
    Servidor DHCP:          192.168.1.254
    Concesión obtenida:          Fri Dec 16 15:27:30 2011
    Caducidad de la concesión:          Sat Dec 17 15:27:30 2011
    Servidores DNS:          192.168.1.254
    Conexión activa:          LAN Connection
    Conectado:          Sí
    Conectado:                    Sí
    Módem en uso:          No
    LAN en uso:          Sí
    Proxy en uso:          No
    Compatibilidad con SSL 3.0:          Activado
    Compatibilidad con TLS 1.0:          Activado
    Información del firewall
    El firewall de Windows está desactivado.
    Se ha podido establecer conexión con el sitio web de Apple.
    Se ha podido establecer conexión con iTunes Store para explorar.
    Se ha podido establecer conexión con iTunes Store para realizar compras.
    Se ha podido establecer conexión con el servidor de activación del iPhone.
    Se ha podido establecer conexión con el servidor de actualización del firmware.
    Se ha podido establecer conexión con el servidor de Gracenote.
    Último acceso a iTunes Store: 2011-12-16 15:37:04.
    **** Pruebas de unidades de CD/DVD ****
    LowerFilters: clbstor (5.0.0.59), PxHlpa64 (2.0.0.0),
    UpperFilters: GEARAspiWDM (2.2.0.1),
    U: HP DVD Writer 1040d, Rev EH23
    La unidad está vacía.
    La corrección de errores está activada para la importación de discos CD de audio.
    **** Pruebas de conectividad del dispositivo ****
    iPodService 10.5.2.11 (x64) se está ejecutando.
    iTunesHelper 10.5.2.11 se está ejecutando.
    Apple Mobile Device service 3.3.0.0 se está ejecutando.
    Controladores de bus serie universal:
    Renesas Electronics USB 3.0 Host Controller.  El dispositivo funciona correctamente.
    Renesas Electronics USB 3.0 Host Controller.  El dispositivo funciona correctamente.
    Intel(R) 631xESB/6321ESB/3100 Chipset USB Universal Host Controller - 2688.  El dispositivo funciona correctamente.
    Intel(R) 631xESB/6321ESB/3100 Chipset USB Universal Host Controller - 2689.  El dispositivo funciona correctamente.
    Intel(R) 631xESB/6321ESB/3100 Chipset USB Universal Host Controller - 268A.  El dispositivo funciona correctamente.
    Intel(R) 631xESB/6321ESB/3100 Chipset USB Universal Host Controller - 268B.  El dispositivo funciona correctamente.
    Intel(R) 631xESB/6321ESB/3100 Chipset USB2 Enhanced Host Controller - 268C.  El dispositivo funciona correctamente.
    Controladores de host FireWire (IEEE 1394):
    Texas Instruments 1394 OHCI Compliant Host Controller.  El dispositivo funciona correctamente.
    Información del dispositivo conectado:
    iPad de Marco de la Concha, iPad 2 (GSM) usando la versión 5.0.1 del firmware
    Número de serie:          DLXFD6DVDFJ3
    Dispositivos más recientes no conectados en este momento:
    iPod touch (segunda generación) usando la versión 4.2.1 del firmware
    Número de serie:          9C909NVH208
    **** Pruebas de sincronización del dispositivo ****
    Pruebas de sincronización completadas correctamente.
    Se produjeron problemas al descargar algunos elementos comprados.
    Si desea más información sobre los elementos que no se han podido descargar, haga clic más abajo.
    Ha ocurrido un problema al descargar “Dragon Dictation”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “GameFly”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “iThoughtsHD (mindmapping)”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “SketchBook Pro for iPad”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “Twitter”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “Facebook”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “FitnessBuilder”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “iBooks”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “Angry Birds Seasons HD”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “Tilt Shift Focus HD”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “iStellar”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “AppBox Pro: A Swiss Army Knife for Your Digital Life”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “Plaxo Address Book Backup”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “SketchBook Mobile”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “LinkedIn”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “iStudious - Note Taking + Flashcards w/ Handwriting and Rich Text”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “Run 5k”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “Remove Duplicate Contacts and Events : Contact Groups and Calendar Management & Group Email”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “Yahoo!”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “Skype”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “Ambiance”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “Instalyrics”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “PDF Reader - iPhone Edition”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “FileMaker Go for iPad”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “HowStuffWorks for iPad”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “QuickVoice® Recorder”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “Cinemex”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “Notably”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.
    Ha ocurrido un problema al descargar “Unlimited Free Books – Wattpad eBook Reader”. Se ha producido un error desconocido (-50).
    Asegúrese de que la conexión a la red está activa, e inténtelo de nuevo.

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