Connection Broker Event 802

I have a Server 2012 R2 with all Remote Desktop roles and a number of Hyper-V VMs on it. This was all working fine until I replaced the (separate) domain controller. I had trouble with seeing the second domain controller (which is one of the VMs on the RDS
server) and so I promoted the RDS box to a domain controller - I now know I shouldn't have.
The domain is now all sorted and I have removed the domain controller role from the RDS box. I can use RDS client to connect to any of the VMs. However if I try to use RDS client to connect to the RDS host, the connection fails and the RDS server's event
log contains error 802 - Connection Broker failed to process the connection request for user ...... Error: Element not found.
In the Event Viewer, I have Custom Views / Server Roles /.../ Remote Desktop Services AND Remote Desktop Services1 (which contains the 802 error). Please can someone suggest a solution.

Hi,
Thank you for posting in Windows Server Forum.
Is there any update?
In addition, on the RD Connection Broker, I removed and re-added the RD Virtualization Host server that houses the VMs for the VM pool was trying to access. I got a dialog box telling me that the "RDS hyper-v agent service was stopped" and the VMs
for that virtualization host server would ont be available until it was started.
Here you can try to Stop and Restart the following service on RD Virtualization Host Server. 
• Hyper-V Virtual Machine Management 
• Remote Desktop Virtualization Host Agent (a dependant service)
• RemoteFX Session Licensing (a dependant service)
After performing this check the result. For more information refer this article.
Hope it helps!
Thanks.
Dharmesh Solanki
TechNet Community Support

Similar Messages

  • Windows 2008 R2 connection broker

    I have a problem related to the fact that remote desktop client are not redirected to the disconnected sessionr when they try to reconnect.
    I'm using a netscaler load balancer that uses redirection toker with the connection broker server.
    I have made a small configuration test environment that reflect my origina configuration and the problem will exist event there.
    All the servers are windows 2008 R2 with sp1 and all latest fix available using microsoft update.
    The connection broker server is a domain controller server, and the terminal server are computer member of the domain.All the information are correctl registered by the connection broker database, but is seems that it works only with administative users.
    The error that is reported
    RD Connection Broker failed to process the connection request for user DOMAIN\USER.
    Load Balancing failed OR Specified endpoint could not be found.HRESULT = 0x80070515.  
    I have found no information about the error
    0x80070515.
    Here follow the connection broker information after
    ClusterName = MYCLUSTER
    NumberOfServers = 4
    SingleSessionMode = 1
        SERVER :
        ServerName = TS018.mydomain.local ServerSingleSessionMode = 1 LoadIndicator = 655350000
        ServerIP = 10.10.4.18
        ServerWeight = 0
        ClusterName = MYCLUSTER
        NumPendRedir = 0
        No sessions on server TS018.mydomain.local
        SERVER :
        ServerName = TS020.mydomain.local ServerSingleSessionMode = 1 LoadIndicator = 655350000
        ServerIP = 10.10.4.20
        ServerWeight = 0
        ClusterName = MYCLUSTER
        NumPendRedir = 0
        NumberOfSessions = 1
            SESSION :
            UserName= mydomain\administrator    ApplicationType=     SessionState= 0
            CreateTime= 20150303101848.856647+060    DisconnectTime=
            ServerName= TS020.mydomain.local
            SessionID= 1
            ServerIP= 10.10.4.20
            TSProtocol= 2
            ResolutionWidth= 1920
            ResolutionHeight= 1080
            ColorDepth= 4
        SERVER :
        ServerName = TS019.mydomain.local ServerSingleSessionMode = 1 LoadIndicator = 655350000
        ServerIP = 10.10.4.19
        ServerWeight = 0
        ClusterName = MYCLUSTER
        NumPendRedir = 0
        NumberOfSessions = 2
            SESSION :
            UserName= mydomain\administrator    ApplicationType=     SessionState= 1
            CreateTime= 20150303101224.366219+060    DisconnectTime= 16010101000000.000000-000
            ServerName= TS019.mydomain.local
            SessionID= 1
            ServerIP= 10.10.4.19
            TSProtocol= 2
            ResolutionWidth= 1920
            ResolutionHeight= 1080
            ColorDepth= 4
            SESSION :
            UserName= mydomain\Flavio    ApplicationType= D:\Programmi\Seac\SeacCruscotto.exe    SessionState= 0
            CreateTime= 20150303121903.740379+060    DisconnectTime=
            ServerName= TS019.mydomain.local
            SessionID= 2
            ServerIP= 10.10.4.19
            TSProtocol= 2
            ResolutionWidth= 1920
            ResolutionHeight= 1080
            ColorDepth= 4
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        ServerIP = 10.10.4.17
        ServerWeight = 0
        ClusterName = MYCLUSTER
        NumPendRedir = 0
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        ServerIP = 10.10.4.18
        ServerWeight = 0
        ClusterName = MYCLUSTER
        NumPendRedir = 0
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        ServerIP = 10.10.4.20
        ServerWeight = 0
        ClusterName = MYCLUSTER
        NumPendRedir = 0
        NumberOfSessions = 1
            SESSION :
            UserName= mydomain\administrator    ApplicationType=     SessionState= 0
            CreateTime= 20150303101848.856647+060    DisconnectTime=
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            SessionID= 1
            ServerIP= 10.10.4.20
            TSProtocol= 2
            ResolutionWidth= 1920
            ResolutionHeight= 1080
            ColorDepth= 4
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        ServerIP = 10.10.4.19
        ServerWeight = 0
        ClusterName = MYCLUSTER
        NumPendRedir = 0
        NumberOfSessions = 2
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            ServerName= TS019.mydomain.local
            SessionID= 1
            ServerIP= 10.10.4.19
            TSProtocol= 2
            ResolutionWidth= 1920
            ResolutionHeight= 1080
            ColorDepth= 4
            SESSION :
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            SessionID= 2
            ServerIP= 10.10.4.19
            TSProtocol= 2
            ResolutionWidth= 1920
            ResolutionHeight= 1080
            ColorDepth= 4
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        ServerIP = 10.10.4.17
        ServerWeight = 0
        ClusterName = MYCLUSTER
        NumPendRedir = 0
        NumberOfSessions = 1
            SESSION :
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            CreateTime= 20150303122059.706850+060    DisconnectTime=
            ServerName= TS017.mydomain.local
            SessionID= 2
            ServerIP= 10.10.4.17
            TSProtocol= 2
            ResolutionWidth= 1920
            ResolutionHeight= 1080
            ColorDepth= 4
    Any idea ?
    Thanks
    Flavio

    Hi Flavio,
    It seems that you are facing issue with the RDCB load balancing between servers. Might possible that there is some wrong configuration happens which cause this issue. Still I like you to recheck all the configuration for your environment. Also as you said it
    works with admin users, have you provide access to user to connect to the server?
    From the error description it appears to be error 802 with specific code. To troubleshoot this issue, you can apply below steps and try.
    1. Please try to limit single RDS session for TS user. 
    2. Install RDS broker to separate server
    3. Run NLB diagnose to check if any issue related to NLB
    4. Use IP address redirection instead of token redirection
    Also try to apply this policy settings.
    Computer Configuration / Administrative Templates / Windows Components / Remote Desktop Services / Remote Desktop Session Host / RD Connection Broker / 
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    Configure RD Connection Broker server name: Enabled
    And then apply gpupdate /force on every server and check the result.
    Here is the article for related error only for reference.
    Hope it helps!
    Thanks.
    Dharmesh Solanki
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • RD Connection Broker randomly fails to process connection requests

    The RD Connection Broker is a Windows 2008 R2 server. It's been running without issues for 3 years. It handles three RD servers also Windows 2008 R2.
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    Source:        Microsoft-Windows-TerminalServices-SessionBroker
    Date:          8/19/2014 15:04:18
    Event ID:      802
    Task Category: RD Connection Broker processes connection request
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    Keywords:     
    User:          NETWORK SERVICE
    Computer:      NJDC1.nj.kearfott.com
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    Load Balancing failed OR Specified endpoint could not be found.
    HRESULT = 0xfffffc0a.
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      <System>
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        <EventID>802</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>101</Task>
        <Opcode>11</Opcode>
        <Keywords>0x2000000000000000</Keywords>
        <TimeCreated SystemTime="2014-08-19T19:04:18.882662400Z" />
        <EventRecordID>1971452</EventRecordID>
        <Correlation />
        <Execution ProcessID="2388" ThreadID="1308" />
        <Channel>Microsoft-Windows-TerminalServices-SessionBroker/Operational</Channel>
        <Computer>NJDC1.nj.kearfott.com</Computer>
        <Security UserID="S-1-5-20" />
      </System>
      <UserData>
        <EventXML xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="Event_NS">
          <param1>NJ\a.davis</param1>
          <param2>0xfffffc0a</param2>
          <param3>8</param3>
        </EventXML>
      </UserData>
    </Event>
    The MS updates were installed last week so this issue did not happen immediately after the install.
    Any help, pointers, ideas would be greatly appreciated

    Thanks for replying, Dharmesh but I forgot to mention a couple of things:
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    3. This is the first time this happens since I set up the farm.
    4. This shouldn't matter but I had uninstalled IE 11 about a week before and reinstalled IE 9. 
    5. Some users who logged on using the farm name have to be logged off as they can't log back on after a disconnect.
    I had seen the first article before I posted. Looked ant the second. I'll have to study it because at the first glance it doesn't appear to have much to do with my issue.

  • Remote Desktop Connection Broker role fails to install

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    Thanks.
    Dharmesh Solanki
    TechNet Community Support
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • 2008R2 Connection Broker internal vs external name and UCC Certificates

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    Hi,
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    Thanks.
    Dharmesh Solanki
    TechNet Community Support

  • RD WebAccess doesn't show RemoteApps while using RD Connection Broker

    Environment:
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    Hi,
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    Microsoft Windows Server 2008 R2: Understand the RD Connection Broker
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    Thanks,
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  • Unable to start remote desktop connection broker

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    Hi,
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    register the below files using regsvr32
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    Thanks.
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  • How to close (clear) RD connection broker sessions?

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    Hi,
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    Thanks.
    Dharmesh Solanki

  • RDS 2012 R2 Connection broker in HA mode SQL mirroring issue

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    Hi Stephen,
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    https://asithadesilva.wordpress.com/tag/remote-desktop-connection-broker-high-availability-with-sql-mirror/
    Hope it helps!
    Thanks.
    Dharmesh Solanki
    TechNet Community Support

  • Connection Broker lost connection to network and domain

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    Hi,
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    the trust relationship between
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    Hope it helps! 
    Thanks,
    Dharmesh

  • RD Connection Broker Farm help!

    Hi All,
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    The plan is for clients to connect into the Session Host servers via the Kemp loadbalancer's virtual IP.  As the Session Host servers are part of the RD Connection Broker Farm on the RD Connection broker sever I want there to be continuity for user
    sessions in the event of a primary Session Host server failure.  The problem is that this is not happening! 
    To test I am logging into a user session on Session Host Server1 (I get server1 as I have weighted the real server IP on the Kemp device so it will always connect here unless it is down).  I then simulate a Server1 failure (pulling power).  The
    session crashes and I start a new session.  The Kemp device does its job and directs me to Server2.  All good so far.  However once I put in the users login details I get the 'Server cannot be found' error.  So the connection broker is
    kicking in as its trying to connect me to the existing session but on the wrong server! It is trying to reconnect me to the failed server.  Does anyone have any ideas why this would be happening?
    Any help appreciated!

    Hi,
    Thanks for your comment.
    Yeah, the scenario which you need is working. You can consider following points for connection broker.
    Your session will only be redirected to a different RD Session Host when one the following conditions are true:
    1. You have an existing session on a RD Session Host server that is not the RD Session Host server your initial load balancing mechanism sends you to. 
    2. You do not have an existing session on a RD Session Host server, you have RD Connection Broker load balancing enabled and the RD Session Host Server that you initially connect to is not the RD Session Host server with the least load (as decided by the
    RD Connection Broker).
    More information.
    Remote Desktop Server farms explained (Part 1 &
    Part 2)
    Hope it helps!
    Thanks.
    Dharmesh Solanki
    TechNet Community Support

  • RD Connection broker failed to initialize

    We have an RD farm with two session hosts and a gateway that has been working. It has been in use for several months and I don't think anything was changed. I was informed that it stopped working and I do see evidence of this. I've been troubleshooting and
    see that the hosts both left the farm last week with this error message:
    Log Name:      Microsoft-Windows-TerminalServices-SessionBroker-Client/Operational
    Source:        Microsoft-Windows-TerminalServices-SessionBroker-Client
    Date:          7/19/2013 3:06:42 PM
    Event ID:      1283
    Task Category: Connection Broker Client terminate
    Level:         Information
    Keywords:      
    User:          NETWORK SERVICE
    Computer:      server08.domain.com
    Description:
    Remote Desktop Services successfully left a farm on the Connection Broker server gate.domain.com.
    Since then whenever someone connects we get three events in a row in the same log:
    Event ID:      1301
    Task Category: RD Connection Broker Client processes request from a user
    User:          NETWORK SERVICE
    Computer:      server08.domain.com
    Description:
    Remote Desktop Connection Broker Client received request for redirection. 
    User : DOMAIN\ddawson 
    RDP Client Version : 5
    Event ID:      1296
    Task Category: RD Connection Broker Client processes request from a user
    Computer:      server08.domain.com
    Description:
    Remote Desktop Connection Broker Client failed while getting redirection packet from Connection Broker.
    User : DOMAIN\ddawson 
    HRESULT = 0x88150002
    Event ID:      1306
    Task Category: RD Connection Broker Client processes request from a user
    Computer:      server08.domain.com
    Description:
    Remote Desktop Connection Broker Client failed to redirect the user DOMAIN\ddawson. 
    HRESULT = 0x88150002
    I'm not sure which direction to go. I've confirmed that the session hosts are both in local group "Session Broker Computers" on our Session Broker. On each host I've removed them from the farm and put them back in. When I do that I get the error:
    Event ID:      1284
    Task Category: Connection Broker Client start up
    Computer:      server08.domain.com
    Description:
    Remote Desktop Connection Broker Client failed to initialize while joining the Connection Broker on server gate.domain.com.
    HRESULT = 0x80070534
    I've read the articles telling me to test connectivity. These computers are all on the same physical network and I can RDP and PING back and forth between them all. What can I try next?

    Hi,
    Please check if this article could help.
    Event ID 1284 — RD Connection Broker Communication
    http://technet.microsoft.com/en-us/library/ee890933(v=ws.10).aspx
    Thanks.
    Best Regards
    Jeremy Wu

  • RD Connection Broker Fails to install on Windows 2012 R2, fresh install

    I have been fighting this for a week
    Trying to install RD connection broker service on a Server 2012 R2.  I've had multiple errors, ranging from the "Server pending reboot" issue, to the install just hanging for 15-20 minutes and then failing.  This is NOT on a DC, and I've
    tried it on a fresh 2012 R2 server, and a fully updated Server 2012 R2.  It has to be something on the domain I'm joined too, as I can install it with no problem on test servers/domains at my office.

    Hi CitadelTCS,
    Some folk meet this issue because the server is DC, in your case could you try to run SFC /SCANNOW then monitor this issue again.
    The related KB:
    Use the System File Checker tool to repair missing or corrupted system files
    https://support.microsoft.com/en-us/kb/929833?wa=wsignin1.0
    I’m glad to be of help to you!
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Server 2012 R2 RDS- Only want the Session Host, Connection Broker and Licensing Server!

    Hi all,
    Wondering if anyone has experience with implementing Remote Desktop Services (RDS) on Windows Server 2012 R2.
    I am doing an RDS design for a platform where we only need an RDS Session Host, Licensing Server and Connection Broker. We do not need web access as these servers will simply be jump boxes internally!
    However, implementing this correctly in our test environment has proved to be tricky. The options are:
    Use the Server Manager and do a traditional install via Roles and Features ( specifically add the Session Host, Licensing Server and Connection Broker). The installation process seems to go through ok in this scenario but when I head over to the Remote
    Desktop Services section of the Server Manager I simply get the message 'An RDS Deployment does not exist in the server pool. To create a deployment head to Roles and Features'.
    Use the specific ‘Remote Desktop Services installation’ option on the Server Manager and do a Session Based Desktop deployment and Quick Start. This installation process seems to go through correctly and the Remote Desktop Section seems to be working
    correctly via the Server Manager. However this process is ‘hard locked’ i.e. it installs the session host, web access and connection broker. I can then remove the web access component later from Roles/ Features.
    Is there a best practice (if any) for installation? i.e. Will there be any issues down the line if I remove RDS Web Access from my server while following method 2?
    There is a complete lack of documentation from Microsoft here so not sure what to do! Just need a basic RDS session based deployment.

    Hi,
    As I know from server 2012\R2 the best deployment skill is to perform via “Remote Desktop Services” installation mode with Standard deployment and don’t let single role to install. Because when we install through RDS mode, there are specific extra tools and
    services activated along with that deployment which you can’t find with single role installation. And that is for sure, when we install RDS role as of this, by default we will get install RDCB, RDSH and RDWA role installed.
    Sorry don’t have any option to try to remove that role as that role basically needed for RemoteApp and Desktop purpose. But if you want then you can try it with help of “Remove-RDServer”Powershell command.
    https://technet.microsoft.com/en-us/library/jj215506.aspx
    Hope it helps!
    Thanks.
    Dharmesh Solanki
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Server 2012 R2 Remote Desktop Connection Broker

    I have installed RDS on a server named PLUTO on which Windows 2012 R2 datacenter is in. There is a domain controller (domain name: AGROSY) running on a Linux server. We have used Samba 3.6.6 to control the file sharing system.
    When I attempt to install RDS in Server Manager, it states as following: could not retrieve the deployment information from RD connection broker server pluto.AGROSY.
    Then, I searched a lot of solutions, e.g.  and tried as following:
    Enter-PSSession -ComputerName pluto   --> which works;
    but Enter-PSSession -ComputerName pluto.AGROSY   --> which gives the error message as: Enter-PSSession : Connecting to remote server pluto.AGROSY failed with the following error message : WinRM cannot process the request. The following
    error with errorcode 0x80090311  occurred while using Kerberos authentication: There are currently no logon servers available to service the logon request.
    If I ping the pluto.AGROSY, it works as well.
    I have no idea how it can be solved, please help me out. Thanks a lot!

    Hi,
    Thanks for your comment. Sorry for late reply.
    Initially please enable the PowerShell remoting in your case. 
    Enable-PSRemoting
    http://technet.microsoft.com/en-us/library/hh849694.aspx
    For FQDN name, please see that RDCB is properly configured and also certificate which you have used for RDS environment must be trusted with its private key and must match the FQDN name of the server. Did you seen the certificate has been properly used and
    configured. You can go through following article for certificate and also for configuring RDCB role.
    Configuring RDS 2012 Certificates and SSO
    Configuring HA for the Remote Desktop Connection Broker in a 2012 RDS Farm
    Hope it helps!
    Thanks.
    Dharmesh Solanki
    TechNet Community Support

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