Connection Dialog Box Pops Up When a Report is Called From Forms

Hi ,
Some times when calling a report from forms using RUN_PRODUCT, a connection dialog box is popped up. We are using forms6i (Version 6.0.8.8.0) client-server.This behavior occurred on a specific pc while many other pc work fine.
I found a relevant document in metalink (docid:156232.1 https://metalink.oracle.com/metalink/plsql/f?p=130:14:4126992859688402901::::p14_database_id,p14_docid,p14_show_header,p14_show_help,p14_black_frame,p14_font:NOT,156232.1,1,1,1,helvetica ) saying that the database user must have the ALTER_SESSION privilege.In out case user has that privilege through CONNECT role.
Any suggestions??
Thanks in advance

You can try these steps in case of issues with web pages:
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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Connection Dialog Box Pops Up When a Report is Called From Forms

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