Connection drops/slows down on new Macbook Pro but works perfectly on older
Hello,
I have 3 Macbook Pro's and one AirPort Extreme (bought dec 2008), *all has been working flawlessly* for a year until about two-three weeks ago.
*This is what happens:*
_Old Macbook Pro (2007)_ - *Works perfectly 100% of the time*, always at least 20mbit/s connection
_New Macbook Pro 15" (2009)_ - *Drops/slows down*, sometimes fast 20mbit/s sometimes slow 0.01mbit/s
_New Macbook Pro 13" (2009)_ - *Drops/slows down*, sometimes fast 20mbit/s sometimes slow 0.01mbit/s
_iPhones (2G/3G/3GS)_ - *All Work perfectly 100% of the time*
*I have reset the Airport Extreme 20 times* and tried the latest firmware 7.4.2 without luck. I have *even downgraded* to several other types of firmware. But problems still remain. This is doing my head in since I cannot any longer use the Airport Extreme with the newer MBP's.
So, only the new macs seem to have this problem. But the strange thing is that my older computer works 100% all the time!!!
_*Has my Airport Extreme broken or is anyone else having this problem?*_
I seem to have found a temporary solution. If I change the DHCP address series from 10.0.1.X to 192.168.0.X it works for about a week. Then it starts to drop/slow down again. So I use airport utility to again change it back to 10.0.1.X and it works for another week.. And on it goes.. This is so strange I can hardly believe it.
Similar Messages
-
Sudden slow-down of my MacBook Pro
I have experienced a recent significant slowdown on my MacBook Pro. Since it occurred soon after I finally got around to loading Yosemite, I was concerned that the new OS was a bit too much for the 5yr old laptop. I found an older (long!) thread that recommended etrecheck and post the results in a new discussion. I know there are some things I need to clean up too.
Problem description:
Sudden and significant unexplained slow-down of my MacBook Pro. I get a lot of spinning pinwheels just opening and closing applications.
EtreCheck version: 2.2 (132)
Report generated 4/19/15, 9:28 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 7:0:51
Disk Information: ℹ️
TOSHIBA MK5055GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (304.06 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) [Click for support]
/Library/Application Support/Symantec/Protector
[not loaded] com.symantec.kext.protector.panther (1.0f5) [Click for support]
[not loaded] com.symantec.kext.protector.tigerplus (1.0f5) [Click for support]
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
/Library/StartupItems/SymAutoProtect
[not loaded] com.Symantec.kext.SAVAPComm (11.0.6) [Click for support]
/System/Library/Extensions
[not loaded] com.Ralink.driver.RT2870USBWirelessDriver (4.2.0) [Click for support]
Startup Items: ℹ️
WiUtilityUSBStartUp: Path: /System/Library/StartupItems/WiUtilityUSBStartUp
NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks
SMC: Path: /Library/StartupItems/SMC
SymAutoProtect: Path: /Library/StartupItems/SymAutoProtect
SymProtector: Path: /Library/StartupItems/SymProtector
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.carbonite.launchd.carbonitealerts.plist [Click for support]
[running] com.carbonite.launchd.carbonitestatus.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
[running] com.symantec.quickmenu.application.plist [Click for support]
[running] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Click for support]
[loaded] com.anchorfree.ajaxserver.plist [Click for support]
[running] com.app4mac.CheckUpAgent.plist [Click for support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.sharpcast.xfsmond.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@mac.com-SharedServices.Agent.plist [Click for details]
[loaded] com.google.keystone.agent.plist [Click for support]
[not loaded] com.zeobit.MacKeeper.Helper [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
iTunesHelper UNKNOWN Hidden (missing value)
Skype UNKNOWN (missing value)
Canon IJ Network Scan Utility Application (/Library/Printers/Canon/BJPrinter/Utilities/Canon IJ Network Scan Utility.app)
Hotspot Shield UNKNOWN (missing value)
CheckUpAlert Application (/Applications/CheckUp.app/Contents/Resources/CheckUpAlert.app)
SMARTReporter UNKNOWN (missing value)
AwakeHAWNU1UI UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Hotspot Shield UNKNOWN (missing value)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
SAVDiskMountNotify Application (/Library/Application Support/Symantec/AntiVirus/SAVDiskMountNotify.app)
ScanNotification Application (/Library/Application Support/Symantec/AntiVirus/ScanNotification.app)
SymSecondaryLaunch Application (/Library/Application Support/Norton Solutions Support/Scheduler/SymSecondaryLaunch.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.2.8 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 9.5.5 [Click for support]
GarminGpsControl: Version: 2.9.2.0 Release [Click for support]
EPPEX Plugin: Version: 3.0.5.0 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 45 Check version
3rd Party Preference Panes: ℹ️
Carbonite [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Java [Click for support]
SymAutoProtect
Symantec\nQuickMenu [Click for support]
Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
27% syncdefaultsd
12% WindowServer
10% mds
10% CarboniteDaemon
9% CheckUpAgent
Top Processes by Memory: ℹ️
613 MB kernel_task
0 B askpermissiond
0 B softwareupdated
0 B secinitd(2)
0 B coreservicesd
Virtual Memory Information: ℹ️
1.94 GB Free RAM
6.06 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Apr 19, 2015, 02:16:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CheckUpAlert_2015-04-19-141637 _[redacted].crash
Apr 19, 2015, 02:07:48 PM Self test - passed
Apr 18, 2015, 04:56:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-165644_[redacted].crash
Apr 18, 2015, 04:52:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-165224_[redacted].crash
Apr 18, 2015, 04:26:09 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-162609_[redacted].crash
Apr 18, 2015, 04:14:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-161454_[redacted].crash
Apr 18, 2015, 12:21:59 AM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-04-18-002159_ [redacted].crash
Apr 19, 2015, 02:14:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Canon IJ Network Scan Utility_2015-04-19-141404_[redacted].crash
Apr 18, 2015, 04:59:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-165932_[redacted].crash
Apr 18, 2015, 04:59:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-165912_[redacted].crash
Apr 18, 2015, 04:55:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-165537_[redacted].crash
Apr 18, 2015, 04:52:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-165255_[redacted].crash
Apr 18, 2015, 04:39:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-163938_[redacted].crash
Apr 18, 2015, 04:37:21 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-163721_[redacted].crash
Apr 18, 2015, 04:27:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-162712_[redacted].crash
Apr 18, 2015, 04:26:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-162608_[redacted].crash
Apr 18, 2015, 04:23:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-162341_[redacted].crash
Apr 18, 2015, 04:09:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-160927_[redacted].crash
Apr 17, 2015, 09:29:17 AM /Library/Logs/DiagnosticReports/Safari_2015-04-17-092917_[redacted].hangBack up your Mac if you have not done so already. To learn how to use Time Machine read Mac Basics: Time Machine backs up your Mac - Apple Support.
Update OS X. Version 10.10.3 is the current release. To learn how to update OS X read Update OS X and App Store apps on your Mac - Apple Support.
Remove the following garbage from your Mac.
"MacKeeper"
"Sophos"
"Symantec / Norton"
"Trusteer Rapport"
Your Mac cannot operate properly with those products installed.
One or more of the following support documents may be applicable:
Uninstall Norton Internet Security for Mac
Removing Symantec programs for Macintosh by using the RemoveSymantecMacFiles removal utility
RemoveSymantecMacFiles
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
http://www.sophos.com/en-us/support/knowledgebase/120838.aspx
Verify their complete and permanent eradication from your Mac. Don't use any other techniques to get rid of them.
"Carbonate" is known to run poorly on Macs.
"App4Mac" is outdated and obsolete.
Other problems may be present.
You need to become much more circumspect regarding the software you choose to install. I apologize if that comes across as blunt, but you appear to have been exerting quite some effort in an attempt to prevent your Mac from working the way it's supposed to work. -
Dropped frames warning on new Macbook Pro
I've been running FCP faultlessly for the last year or so on a Macbook Pro 15". I recently bought a Macbook Pro 17" with the I5 quad core processor and for the first time I'm getting dropped frame error messages here and there. This is the last thing I would have expected on my all singing and dancing new Macbook Pro!
I've set up FCP, as far as I can see, exactly the same as my other Macbook and I've updated FCP to 7.03. Is there something more that I should have done?I couldn't be assed going through the detail, because it would have been irrelevant wouldn't it? The old Macbook Pro was working perfectly with the same hard discs and the New Macbook Pro Quad Core wasn't,so the answer was going to be inside the new machine rather than any external device. That was where I was looking for help, on an internal Mac setting., I don't need to be lectured on the speed/size/performance of discs etc as I've running stuff for 2 years with no problems at all on the old machine.Sorry to have been so abrupt, but having just spent £2000 on my new Macbook Pro and then finding these errors appearing, as you can imagine I wasn't in the best of moods!
Anyway, I solved the problem with the help of an old post from Tom Wolsky, where he suggests "Trashing the preferences" as sometimes an element within this can become corrupted and cause strange problems.This free utility in effect resets the Mac. -
Why is internet so painfully slow on my new Macbook Pro Retina?
Why is internet so painfully slow on my new Macbook Pro Retina?
Symptom: The Wi-Fi network seems slow
Troubleshooting Wi-Fi issues -
I have a new macbook pro but it won't connect to itunes. Any ideas?
I have a new Macbook Pro but it won't let me sign in to itunes. It pops up and error message saying that the itunes store is temporarily unavailable.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best. -
I did everything the article suggests. And for my macbook pro it works perfectly. But all the other devices (iphone 5, 4, Macbook Air) can't connect to the network. Anybody any idea's?
Try resetting your modem. Power it down. Wait a moment, then power it up again. While it resets, do not change what is connected to it.
In another, though unrelated article, Apple recommends the following:
If you have configured your Wi-Fi base stations in the past, it may be helpful to do a factory default reset of each Wi-Fi base station that will be part of the wireless extended network before you begin.
This step really ought not be considered optional for the configuration you propose. If the problem persists after resetting your modem, reset everything else too. -
I tried to run BootCamp on my new macbook pro, but i could not partition because of an apparent bad sector.
I reformatted the macbook, but the mac could not even boot up Mac OS Lion.
As such, I had to go down to my retailer and reinstall Lion.
What exactly went wrong?When I tried to bootcamp a few days ago, the partition could not work.
My technician told me that there is a bad sector.
So he reformatted, and Lion disaappeard. There was no O.S at all.
I went down to my retailer just now.
They ran a system check on the RAM, and the HDD.
They did not find any bad sector, and everything was okay.
They reinstalled Lion and now its okay again
But I'm afraid to try and bootcamp again because they same thing might happen? -
Migrated old back-up to new MacBook Pro, but now new machine doesn't recognize old back-up
So last night I migrated my old back-up to my new MacBook Pro, but this morning my new machine doesn't recognize my old back-up. I'd rather not erase and back-up from scratch for numerous reasons (losing the old data, time, etc).
Any suggestions? I'll bet this is a realatively common issue?
Thanks in advance for any help!
-RonLooking back, at your original posts....it said it needed 774 GB?? is that at all reasonable for a full backup of your system??
Maybe there's something more than meets the eye?
Also maybe we can figure out what went wrong with the tmutil command. It is possible that you may have to use additional options.
But first le's see who owns the old backup....
From the terminal command line try this:
sudo xattr -l "path to your backup"
Where "path to your backup" is tha same path exactly as used in the tmutil command, that is:
/Volumes/"Backups Device Name"/Backups.backupdb/"Backup Name"
You should get something like this for output:
com.apple.backupd.BackupMachineAddress:
00000000 30 30 3A 31 64 .. .. .. .. .. .. .. .. .. .. .. |00:1d:..:..:..:.|
00000010 34 00 |4.|
00000012
com.apple.backupd.HostUUID:
00000000 41 34 32 30 43 .. .. .. .. .. .. .. .. .. .. .. |A420Cxxxxxxxxxxx|
00000010 .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. |xxxxxxxxxxxxxxxx|
00000020 32 37 37 42 00 |277B.|
00000025
com.apple.backupd.ModelID: MacPro3,1
The "BackupMachineAddress" is the MAC address of the Ethernet port your mother board.
You can find the MAc address in About this Mac-> More Info. -> System report -> Network -> Ethernet 1
The "HostUUID" is the identifier of your mother board.
You can find it in About this Mac-> More Info. -> System report ->Hardware Overview [that's the first thing that shows when you select System report]
These are the way the connection of the backup to a machine is made.
Now the tmutil inheritbackup comand should have set them to the correct values for your new machine.
But let's' see if any of them match the new machine and then see of we haveany more options.
Steve -
I connected an external monitor to my MacBook Pro, but it doesn't open any programs. It Just sits there with a blank screen. How do I get it to open programs and act like a monitor?
Dear Jean:
It sounds like you are trying to get your external monitor to act as the primary viewing screen. For example it would have your Doc, Icons, Etc. In order to make the external monitor the primary screen you have to:
Open System Preferences.
Choose the Displays Icon
There will be several tabs to choose from pick Arrangement
Drag the toolbar to desired display
Let me know if this helps at all!
Lance -
I need to download a DVD to my new MacBook Pro but alas, no CD/DVD drive. What now?
I need to download a DVD and some CDs to my new MacBook Pro but alas, no CD/DVD drive. What now?
Use an external optical drive such as Apple's USB SuperDrive, or one inside another computer.
(118366) -
I changed my password to use migration to transfer files from a G4 to a new macbook pro but now I have to sign in every time. How do I avoid the sign in?
I clicked on keychain access but getting a warning that it quit unexpectedly and it won't reopen.
-
Hi! I've got CS3 Design Standard - the actual disks and Software License certificate. It was installed on my laptop which crashed and could therefore not be uninstalled. I have now installed it on my new MacBook Pro, but cannot get it registered with the serial number. Is it because it wasn't uninstalled on the previous laptop? What to do now?? Thx!
Maybe this can help someone else... I simply had to properly uninstall CS3 and reinstall it again after that. I think that sorted it! I also remember having a similar issue with Macs at work a couple of years back. Not sure whether the same applies to CS5/CS6. Here's a link on how to properly uninstall CS3 on Windows XP, Windows Vista and Mac OS. I'm on OS X 10.9.2 but it worked just fine. Remove Creative Suite 3 and CS3 products
-
Why does the internet on my new macbook pro not work when my old macbook's does?
Why does the internet on my new macbook pro not work when my old macbook's does? I'll have to turn the wifi off and back on multiple times to get the internet to continue to work on my Macbook Pro (running mountain lion but did it on lion also) when it runs fine on my old white Macbook (running lion). Is there something I can do to fix it or do I just have to deal with it?
Here is your fix .. I have uploaded my properly calibrated profile get it here :
http://www.megaupload.com/?d=YAJL6A9X
And it should go to your user folder/Library/ColorSync/Profiles
if you have one already you can rename either one ..
and then go to system preferences - displays - color to select the profile .
you will get rid of the blue tint while keeping correct color and gamma
This is for the newer 2010 MBP's altho if same display was used might also give good results in the previous models as well . . -
i am buying a new macbook pro but i want to fit my own ram memory and solid state hard drive , will apple permit this without voiding the waranty.
yes you can do it and not void the warranty. Those are the only hardware changes that Apple permits. Instructions on how to upgrade the ram and remove and replace the hard drive are even included in the owners manuals for MacBook Pros.
-
I buy a new macbook pro but the system care not here for that is there store be buy it your self
ı buy a new macbook pro but in the web site to register the new macbook it will 2 or 4 gays to after mac buy but I'm buy the store the mac system care is 3.1 ghz ıntel-core i7 and 16 gb 1866 mhz sidearm computer buy them in store for today?
You can purchase a Mac customized to your preference from the Apple Online Store. It will be manufactured almost immediately, and can be delivered to you in as little as two or three days, depending on your location. You may also choose from a number of Macs available in the Refurbished and Clearance store.
If you want to purchase a Mac and have it immediately, you are limited to what an Apple Retail Store or reseller has in stock.
Maybe you are looking for
-
Can anyone help me?? I recently downloaded iTunes 7 and didn't seem to be having problems with it. That is until I tried to purchase an album from iTunes. I paid for the album and went to download it and it gave me error -50. I reported the error a w
-
i have been using adobe acrobat 11 pro, and now i want to download it to a new laptop and insert my serial number, but i can't download it, any help?
-
Hi Experts, I am looking for a table or transaction code from where I can get information of Vendor Schema group and Plant relation. For example, I am looking for the vendor schema group related to plant XYZ. Please provide the inputs.
-
hi, we are getting ready to implement the nexus 7000 with otv are two sites. since multicast is required to support this configuration i am currently testing how to implement ssm multicast on our core network. i am having problems joining the ssm gro
-
How to run the program using specific classpath
Recently I installed Javamail 1.2 and JAF1.0.1 on my NT Box and set up the classpath. I can compile my java email code by using: javac myEmail.java. But when I tried to run the code using java myEmail, it always gives the error: Exception in thread "