Connection error - how to remove from another device

I need to remove find my iPhone from my phone through my laptop. It is gone in for repair and they are requesting it is deleted from my phone however when i try log on to account from laptop it says 'connection error, error encountered when connecting to the server'
Any work arounds to remove this?
Thanks in advance

Lollen86 wrote:
Hi! many thanks for the welcome, yes i am
At what point are you getting this message. Is it when launching the Find my phone app or when trying to send a command to the phone.

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