Connection Error in Enterprise Reporting Web

When using Distributed Retrieve with Enterprise Reporting Web we are receiving the following HsComUI error:
Unable to connect to server:
Access to the server was denied
Code 80040308
If the user clicks OK and tries to access again it will be successful after 5 or 6 attemtps and the error will not return unless they reboot the machine.
The fixes suggested in the knowledge base have not assisted. Has anyone else got any ideas?

Similar Messages

JDBC connection error in Crystal Reporting through ESRI Dekho product

Wow, I am so far out of my depth here I am not even sure I am in the correct forum. I have recently started using the GIS software ESRI product Dekho (a web based browser basically) and the reporting tool is Crystal Reports. The JDBC connection required for me to connect to data held in a corporate oracle db is failing with a driver error and I don't know how to troubleshoot it. ESRI support seem to think it's a Crystal Reports issue. If anyone has any idea what I am talking about please respond, including pointing me to a forum which might assist, if this one is not where I should be asking such a question. Thanks in advance.

Simon here from Esri Australia, I work in the support team for the Dekho product, that this client was having problems with.
We established that our Dekho product was passing the relevant information over to Crystal and that Crystal was having issues connecting to a database due to an issue with Crystal not having the correct JBDC drivers installed.
= Therefore we concluded that the client should get in touch with you to resolve these JDBC driver issues.
The error in the report is:
['Failed to open the connection, Details:JDBC driver not found"|http://i7.photobucket.com/albums/y254/jak-c/Outlook1.jpg]
We believe that the issue is specifically a Crystal Reports issue on connecting to an Oracle database.
If we take Dekho out of the equation, the issue is still apparent.
We did some testing on Oracle XE and were able to get it to communicate with Crystal Reports ok.
We had to make the following change:
1. copied the database drivers from:
C:\oraclexe\app\oracle\product\10.2.0\server\jdbc\lib
to
C:\Program Files (x86)\Business Objects\Common\4.0\java\lib\external\
2. Edit "C:\Program Files (x86)\Business Objects\Common\4.0\java\lib" to include the above JAR file into the classpath tag.
We touch on this in [our own web-help|http://www.dekho.com.au/help/31/default.htm?turl=Documents%2Fconfigurecrystalreports.htm], although this is more specific to SQL Server.
The client had problems setting up this Crystal Reports to Oracle link, due to drivers missing.
Can you generate a support ticket for this client and assist her with getting CR drivers working with her version of Oracle?
As a sidenote - Esri Australia is a distributor for Esri, and not sure if the OEM extends to us?
We would like to get a better relationship with you on how to deal with Crystal related issues with our own product.
For issues like the above, we would like to come up with a more efficient means for our clients to get resolutions to their issues, and if the issue stems to outside our product - a good process for our support team to log a ticket on behalf of our client and pass all the relevant info across, so that a solution can be resolved quickly.
- Do you have a contact in Australia that we could talk to about this?
Let me know if you need the clients contact details - I believe this is still an issue for her.

Database Connection error in Crystal Reports using SAP BW system

Hi,
While using Crystal Reports in trying to build a report on the SAP Query in SAP/BW System using the MDX driver, I am able to get the structure of the query fields into the report but on the other hand while trying to refresh the report for data I am getting the error message u201C Failed to connect to the databaseu201D . This database connection error occurs despite the fact that the SAP server authentication details being entered on Refreshing the report is correct.
What could be the possible reason? Any guess...
Thanks,
Amogh

Hi,
Yes, I am using the MDX driver.
Is there any pre-requisites of importing certain ABAP transports into SAP Server since I haven't done any? Please recommend.
Thanks,
Amogh

Parenthesis in a parameter throws error in Crystal Reports Web Viewer.

The application that I am working on is passing a parameter which contains user data like section numbers....
So when we pass the value 123.1(a) , here what is happening behind the scene of CR viewer
webSource0.AddParameter "promptex-NAMEOFPARAMETER", "123.1%28a%29"
and it throws up the following error
"The syntax of the value for prompt 'NAMEOFPARAMETER' is incorrect. Please correct the syntax and try again"
I have no idea why it is throwing up this errror.... and we cannot avoid parenthesis.
It works without any error in the actual crystal report developer.
Is this some kind of bug or is there any workaround for this.
Version that I have:
Crystal Report web Viewer Control 11.5
Crystal Developer 11.0.0.1282
Thank you,
Xavier

I figured out the answer. It was the ASCII notation for double qoutes which was confusing crystal.
%22 is the ASCII for ", but it is then converted to %2522 which confuses crystal
so I used HTML notation for double quote instead of %22 and is converted to %22 , and it works fine.
Thanks for the help anyways
Edited by: xavier on Dec 18, 2008 4:03 PM

Database connection error when running report from web application

Hi all,
When I open a report in Reports Builder , and enter the database connection parameters, everything works fine. When I run my web application from JDeveloper (9.0.5.1), and I tried to run a report, I get this error:
Rep-501 : Unable to connect to the specified database.
I have ran tnsping, and it works fine. My tnsnames.ora file looks like this :
GPGWL =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = TCP)(HOST = localhost)(PORT = 1522))
(CONNECT_DATA =
(SERVICE_NAME = GPGWL)
)

Please ask this question in Jdeveloper forum.

Service Connection error for ePrint -- needs web proxy & web port

I'm trying to set up the ePrinter and rec'd an error message "The printer was unable to connect to the server. Check the internet connection and try again or enter a proxy address" I am connected to the internet and have no idea what a web proxy address or port is. Can someone help this dummy?

I finally got this working. I ended up buying a new router, but I was ready to upgrade anyway. It works fine with this new router (D-Link DIR-860L).
Before I had an ASUS RT-N16 router running DD-WRT, but I loaded the latest ASUS firmware when I couldn't get that to work. It didn't matter. The router seemed to lock up after registering the printer with either firmware, so I decided it was the router along with the HP support line.
Now everything works as documented.

Connection error with Crystal Report XI, VB6 and Sybase ASE15

Hello !
I have an error #4002 when I want to launch a report in VB6 with the ActiveX Crystal Report Viewer.
I use Sybase ASE 15 with an ODBC link and the reports run stored procedures.
This error seems to be an authentification error, but I don't know what parameters are missing or wrong...
- My reports works well in the report designer.
- The reports connected to a text file or an ADO recordset work in VB6.
- The Verify Database works in design mode in VB6.
- The problem is the same with tables, stored procedures, SQL and with or without parameters...
- I tried to connect the report to a DataEnvironnment but I get the same error.
The problem appears when I use the Crystal Wizard to create a form automatically AND when I create objects directly in code like :
    Dim crapp As CRAXDRT.Application
    Dim oReport As CRAXDRT.Report
    Set crapp = New CRAXDRT.Application
    Set oReport = crapp.OpenReport("C:\myreport.rpt")
    CRViewer.ReportSource = oReport
    CRViewer.viewReport
Please help !

Hello,
I don't see any database logon code in what you posted. You need to log onto the database at runtime since Crystal Reports will never store passwords.
You can download and review the [Connection Properties|https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/00635998-751e-2b10-9cba-f50ee1e4ef81] document for more information on how to log onto your database at runtime. This document was written for CR9, but it's the same for CR10, CR XI (v11.0), and CR XI R2 (v11.5).
I hope this helps.
Sincerely,
Dan Kelleher

Enterprise report TEMPLATE=0REPORT_DEFAULT_TEMPL does not exist

Hi guys ,
I have actvated the above mentioned template in business content but when i performed a check in RS_TEMPLATE_MAINTAIN_70 , iam getting the followiong error.
Enterprise report TEMPLATE=0REPORT_DEFAULT_TEMPL does not exist
Enterprise report TEMPLATE=0REPORT_DEFAULT_TEMPL does not exist
Web Item Report error: The report cannot be opened under "TEMPLATE=0REPORT_DEFAULT_TEMPLATE"
The report cannot be opened
The report cannot be opened under "TEMPLATE=0REPORT_DEFAULT_TEMPLATE"
Check whether the report is at this location and it can be read
Contact your system administrator. This error was recorded
Can anyone have some idea on this..
thanks

Any help on this??

Financial Reporting Web Server can't find report server.

Hi all,
I've installed Financial reporting print server, report server, and scheduler on a separate server from the Web Server installed with Workspace. I can create and run a report with FR Studio and have saved it to the Workspace server.
When I run the report on the Workspace server I get the following error:
Your Financial Reporting Web Server is unable to locate the report server server1.na.ds.monsanto.com:8299. Please contact your administrator.
(5514)
I have the same configuration on two other servers and things are working fine. How do I tell the Web Server (server1) where the report server is. Why is it looking on the server1 server?
Thanks.

Thanks for your responses.
I've run the configuration utility on the server where I have installed the report server and compared it to the report server that works. I looks like logically I have things set up correctly.
The "Configure Financial Reporting" asks me where the "Workspace Web Application" is and that is set correctly and is working because I can get into studio and connect to the report server it lets me design and run and save the report. Studio saves the report to the correct workspace server so I know FR knows about the workspace server.
I ran the config utility on the Workspace web server and selected "Configure Web Server". The second screen lists all of the components and "Financial Reporting" is one of the components. This is also set up logically identically to the server pair that is working. All of the components are set up on the web server to point at the web server.
So I still don't understand how to tell workspace to look at the report server. The report server is finding the workspaces web server just fine.
All services are up and running.
Keith

12002 The Reporting Web Service is not working.

Hi :)
I have WSUS on Windows Server 2012 std. with Internal Database. Today I've installed 7 updates from patch tuesday and after restart I've got
error 12002 The Reporting Web Service is not working
I can see now that updatet clients can not report their status anymore :(
What's up ? Any suggestion ?
Best regards
Nenad

Hi,
I would start by verifying that the /ReportingWebService resource is properly configured in IIS.
Correct configurations can be found in the WSUS Technical Reference Guide: IIS
Settings for WSUS 3.0 SP2 Web Services.
Also,Under ReportingWebService
Made sure all were set to disabled except for Anonymous Authentication
Anonymous Authentication Enabled
ASP .NET Impersonation Disabled
Basic Authentication Disabled
Forms Authentication Disabled
Windows Authentication Disabled
Regards,
Clarence
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"Failed to open the connection" - Add-on Crystal Reports (SAP B1 2007A)

I have Created One Crystal Report.
When I Preview Report (Administration>Crystal Reports>Select Report-->Print and Preview),
System displays the following error message.
" Failed to open the connection."
Can you help me?
Kind regards
Margarida Pedroso
PT

You may check these threads:
Re: Crystal Reports Add-on error on workstations
Crystal Report Add On - Connection error.
Crystal Reports install errors on workstation
Thanks,
Gordon

Can you use Crystal Reports for Enterprise to connect to BOE4 over the web?

Hello,
When I use Crystal Reports for Enterprise in BI Launchpad when I am connected on the LAN network it works.
If I connect via the internet, it doesn't.
I wanted to know if Crystal Reports for Enterprise only works if you are connected to Business Enterprise 4.0 on a LAN network and if it's not designed to work remotely, aka via the internet connection, like you can with Webi?
regards
Janetta

Hello,
We installed BOE4 on the server, it runs perfectly, no issues.
Install Crystal Reports for Enterprise on a laptop. It's the latest one as I checked to see if there's any later versions or patches.
I am able to log into the BOE Enterprise system as administrator.
Namely I have setup the Server connections per the following:
Server Name:   <IP address>
The check box for SSL is unchecked.
Server Port Number:   nnnn
Server Context: /dswsbobje
System display name:   <my server> External Connection
User Name : Administrator
It connects successfully.
I then go and create a report against a Universe that I can see listed on my BOE 4 server.
It then comes up with this error message:
"Unable to Logon: There is a problem logging on to SAP BusinessObjects Enterprise.
Please check your logon credentials and make sure your nework is properly configured before trying again.
If problems persist please contact your Administrator."
Architecture:
BOE 4 sits on Windows 2008 Server SP2
Laptops tried it on are Windows Vista and Windows 2003 Std.
Thanks for looking into this for me.
Edited by: Symonds Janetta on Oct 11, 2011 12:05 AM

CDZHome Error when trying to connect universe from Crystal Reports XI R2

I am getting the below error message when I am trying to connect a universe from Cyrstal Reports.
CDZHome not found on server, IRAPPS437.WebIntelligenceProcessingServer
I am using below versions:
Universe - Business Objects XI 3.0 Enterprise Edition
Crystal Reports - Cyrstal Reports XI R2 SP4.
If you notice the error is related to Web Intelligence when I am not doing anything related to Web Intelligence. So I suspect that Cyrstal Reports XI R2 is not compatible with BO XI 3.1 or Vice Verse.
Any input on this is appreciated.
Cheers,
Kanna

Hello All, I am working on BO version migration. Presently we have BO XI 3.1 in which we have Java process through which we gets connected to BO server and generates an report.
as we need to move to migrate BO version to SAP Business Objects BI Platform 4, we need to accomodate connecting to new BO server. I have upgraded all JAR which has been given by "SAP Business Objects BI Platform 4" installation still i am getting below exceptions and one of them is almost same as this POST so thought od posting my question here rather than opening an new POST.
Caused by: com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$ServiceConnection: Unable to connect to service CDZHome from server LONWS20055.WebIntelligenceProcessingServer via CMS LONWS20055.EUROPE.NOM:6400 (FWM 01006)

Getting error when schedule a webi report

Hi All,
I am getting error "Cannot initialize Report Engine server. (Error: RWI 00226) Error: INF) while schedule a Webi report.
Could anyone help me regarding the error?
Regards

Hai
Check this Links
http://www.sap-forum.org/f22/smtp-error-when-scheduling-webi-report-t483/
http://www.businessobjectstips.com/tips/server/sizing-limits-to-web-intelligence-report-server-maximum-simultaneous-connections/

Mail Connection Failures And EWS (Exchange Web Service) Errors

Hi,
I upgraded from Leopard to Snow Leopard on Friday, and was able to set up my Mail, iCal, and Address Book very quickly and easily. Everything has been working great until today, when I experienced an issue with emails with attachments. The company I work for uses Exchange 2007 hosted on Rackspace.
When sending an email with attachments, I sporadically receive a connection error. This is the same error that I usually get if a server goes offline or I lose my Internet connection - the one where you get the choice to either try again, send later, or use another server to send the email. I will receive this error over and over, and can then send an email with attachments a few minutes later without issue, so it is definitely a sporadic problem. I have not had this issue with emails that did not contain attachments. On at least one occasion, an email with attachments was delivered to the recipient successfully but failed to show up in my Sent Items either in Mail or on the Exchange Server's web mail client.
Rackspace was unable to diagnose the issue, but they have had several reports of the same problem. I looked in the console and saw several errors logged by Mail, all which appeared to happen around the same times that I had the connection failures for the messages with attachments.
8/31/09 1:17:00 PM Mail[1764] Error (null) occurred while trying to append messages to outgoing store. Ignoring and proceeding with delivery...
8/31/09 1:57:06 PM Mail[1764] Error (null) occurred while trying to append messages to outgoing store. Ignoring and proceeding with delivery...
8/31/09 2:32:14 PM Mail[1764] Error Error Domain=MFEWSErrorDomain Code=56 UserInfo=0x1179aa6f0 "The operation couldn’t be completed. (MFEWSErrorDomain error 56.)" occurred while trying to append messages to outgoing store. Ignoring and proceeding with delivery...
8/31/09 2:44:21 PM Mail[1764] Error Error Domain=MFEWSErrorDomain Code=56 UserInfo=0x116c0aa40 "The operation couldn’t be completed. (MFEWSErrorDomain error 56.)" occurred while trying to append messages to outgoing store. Ignoring and proceeding with delivery...
8/31/09 3:19:59 PM Mail[4279] * Assertion failure in -[ComposeBackEnd setAccount:], /SourceCache/Mail/Mail-1075/Compose.subproj/ComposeBackEnd.m:1522
ComposeBackEnd does not support explicitly setting an account
0 Message 0x00007fff876aa880 -[MFAssertionHandler _handleFailureWithPreamble:description:arguments:] + 137
1 Message 0x00007fff876aa7e5 -[MFAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 220
2 Mail 0x00000001001442ec 0x0 + 4296295148
3 Foundation 0x00007fff86ab9722 _NSSetObjectValueAndNotify + 258
4 Mail 0x00000001001428da 0x0 + 4296288474
5 CoreFoundation 0x00007fff87aae35c _invoking__ + 140
6 CoreFoundation 0x00007fff87aae22d -[NSInvocation invoke] + 141
7 Message 0x00007fff874ee0aa -[ThrowingInvocationOperation main] + 31
8 Message 0x00007fff874ed9ea -[_MFInvocationOperation main] + 275
9 Foundation 0x00007fff86ac611a -[__NSOperationInternal start] + 673
10 Foundation 0x00007fff86ac5dd8 ___startOperations_block_invoke2 + 99
11 libSystem.B.dylib 0x00007fff82515dc7 dispatch_call_block_andrelease + 15
12 libSystem.B.dylib 0x00007fff824f4341 dispatch_workerthread2 + 231
13 libSystem.B.dylib 0x00007fff824f3c80 pthreadwqthread + 353
14 libSystem.B.dylib 0x00007fff824f3b1d start_wqthread + 13
8/31/09 3:20:36 PM Mail[4279] * Assertion failure in -[ComposeBackEnd setAccount:], /SourceCache/Mail/Mail-1075/Compose.subproj/ComposeBackEnd.m:1522
ComposeBackEnd does not support explicitly setting an account
0 Message 0x00007fff876aa880 -[MFAssertionHandler _handleFailureWithPreamble:description:arguments:] + 137
1 Message 0x00007fff876aa7e5 -[MFAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 220
2 Mail 0x00000001001442ec 0x0 + 4296295148
3 Foundation 0x00007fff86ab9722 _NSSetObjectValueAndNotify + 258
4 Mail 0x00000001001428da 0x0 + 4296288474
5 CoreFoundation 0x00007fff87aae35c _invoking__ + 140
6 CoreFoundation 0x00007fff87aae22d -[NSInvocation invoke] + 141
7 Message 0x00007fff874ee0aa -[ThrowingInvocationOperation main] + 31
8 Message 0x00007fff874ed9ea -[_MFInvocationOperation main] + 275
9 Foundation 0x00007fff86ac611a -[__NSOperationInternal start] + 673
10 Foundation 0x00007fff86ac5dd8 ___startOperations_block_invoke2 + 99
11 libSystem.B.dylib 0x00007fff82515dc7 dispatch_call_block_andrelease + 15
12 libSystem.B.dylib 0x00007fff824f4341 dispatch_workerthread2 + 231
13 libSystem.B.dylib 0x00007fff824f3c80 pthreadwqthread + 353
14 libSystem.B.dylib 0x00007fff824f3b1d start_wqthread + 13
8/31/09 3:49:26 PM Mail[4279] * Assertion failure in -[EWSDelivery deliverSynchronously], /SourceCache/Message/Message-1075.2/Delivery.subproj/EWSDelivery.m:84
EWSDelivery doesn't have an EWSAccount, got (null) instead
0 Message 0x00007fff876aa880 -[MFAssertionHandler _handleFailureWithPreamble:description:arguments:] + 137
1 Message 0x00007fff876aa7e5 -[MFAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 220
2 Message 0x00007fff875f51e9 -[EWSDelivery deliverSynchronously] + 861
3 Mail 0x000000010007d120 0x0 + 4295479584
4 Mail 0x000000010007cc38 0x0 + 4295478328
5 CoreFoundation 0x00007fff87aae35c _invoking__ + 140
6 CoreFoundation 0x00007fff87aae22d -[NSInvocation invoke] + 141
7 Message 0x00007fff87506b51 -[MonitoredInvocation invoke] + 214
8 Message 0x00007fff874ee0aa -[ThrowingInvocationOperation main] + 31
9 Message 0x00007fff874ed9ea -[_MFInvocationOperation main] + 275
10 Foundation 0x00007fff86ac611a -[__NSOperationInternal start] + 673
11 Foundation 0x00007fff86ac5dd8 ___startOperations_block_invoke2 + 99
12 libSystem.B.dylib 0x00007fff82515dc7 dispatch_call_block_andrelease + 15
13 libSystem.B.dylib 0x00007fff824f4341 dispatch_workerthread2 + 231
14 libSystem.B.dylib 0x00007fff824f3c80 pthreadwqthread + 353
15 libSystem.B.dylib 0x00007fff824f3b1d start_wqthread + 13
8/31/09 4:00:06 PM Mail[4279] * Assertion failure in -[ComposeBackEnd setAccount:], /SourceCache/Mail/Mail-1075/Compose.subproj/ComposeBackEnd.m:1522
ComposeBackEnd does not support explicitly setting an account
0 Message 0x00007fff876aa880 -[MFAssertionHandler _handleFailureWithPreamble:description:arguments:] + 137
1 Message 0x00007fff876aa7e5 -[MFAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 220
2 Mail 0x00000001001442ec 0x0 + 4296295148
3 Foundation 0x00007fff86ab9722 _NSSetObjectValueAndNotify + 258
4 Mail 0x00000001001428da 0x0 + 4296288474
5 CoreFoundation 0x00007fff87aae35c _invoking__ + 140
6 CoreFoundation 0x00007fff87aae22d -[NSInvocation invoke] + 141
7 Message 0x00007fff874ee0aa -[ThrowingInvocationOperation main] + 31
8 Message 0x00007fff874ed9ea -[_MFInvocationOperation main] + 275
9 Foundation 0x00007fff86ac611a -[__NSOperationInternal start] + 673
10 Foundation 0x00007fff86ac5dd8 ___startOperations_block_invoke2 + 99
11 libSystem.B.dylib 0x00007fff82515dc7 dispatch_call_block_andrelease + 15
12 libSystem.B.dylib 0x00007fff824f4341 dispatch_workerthread2 + 231
13 libSystem.B.dylib 0x00007fff824f3c80 pthreadwqthread + 353
14 libSystem.B.dylib 0x00007fff824f3b1d start_wqthread + 13
Just wanted to report this issue in case this is something that other people are experiencing, and to see if Apple's engineers could look in to it. There is a simple workaround, which is to set up a regular SMTP server as the outgoing mail server for the Exchange account, and to use this instead of the outgoing Exchange server set up by Snow Leopard.
Thanks,
- max

Hi MangeshDD,
Some other information for you:
Understanding Exchange Web Services Virtual Directories
If you still have other confused points, please feel free let us know.
Regards!
Gavin
TechNet Community Support

Connection Error in Enterprise Reporting Web

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