Connection error whenever I transfer file

Whenever I try to transfer file from my laptop to Z10 through BB Link there is connection error. I did try all sort of solution, can you please suggest as I am unable to transfer any file to Z10.
Thanks and Regards,
Joy

Hi and Welcome to the Community!
you got latest version ??
BlackBerry Link v1.2.1.31 (Windows OS)
http://supportforums.blackberry.com/t5/BlackBerry-Link/BlackBerry-Link-updated-to-v1-2-1-31-Windows-...
BlackBerry Link v1.1.1.39 (Mac OS)
http://supportforums.blackberry.com/t5/BlackBerry-Link/BlackBerry-Link-updated-to-v1-1-1-39-Mac-OS/m...
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