Connection failed-can't come to app store

Hello dears,
recently I can't "sign in" in app store and after 2 min or more I see : "Connection Failed"
don't underestand why !
any advise ?

Disable anti virus software if installed
Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper

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"Connection Failed" error when logging into App Store after upgrading to Yosemite

I can log into Apple.com with my Apple ID but App Store will not accept the password and it returns a "Connection Failed" error.
Here is the activity log from the console when I try to log in.... Any ideas??
MacBook Pro 15" (late 2013)
10/23/14 11:35:56.000 AM kernel[0]: BUG in process suhelperd[318]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
10/23/14 11:35:58.488 AM storeaccountd[275]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fedfbe34d70> connection from pid 1567 with interface <AccountServiceInterface: 0x7fedfbe35030> (PID 1567)
10/23/14 11:35:58.490 AM storeaccountd[275]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fedfd8ce530> connection from pid 1567 with interface <AccountServiceInterface: 0x7fedfd8a5df0> (PID 1567)
10/23/14 11:35:58.492 AM storeuid[1537]: UIServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f9ebda081a0> connection from pid 1567 with interface <UIServiceInterface: 0x7f9ebda08760> (PID 1567)
10/23/14 11:35:58.597 AM storeaccountd[275]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fedfda8e120> connection from pid 2001 with interface <AccountServiceInterface: 0x7fedfda936c0> (PID 2001)
10/23/14 11:36:08.000 AM kernel[0]: BUG in process suhelperd[318]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
10/23/14 11:36:10.560 AM storeaccountd[275]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fedfda7a190> connection from pid 1567 with interface <AccountServiceInterface: 0x7fedfda8dd80> (PID 1567)
10/23/14 11:36:10.562 AM storeaccountd[275]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fedfd8a19b0> connection from pid 1567 with interface <AccountServiceInterface: 0x7fedfd8b4d00> (PID 1567)
10/23/14 11:36:10.563 AM storeuid[1537]: UIServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f9ebda08f10> connection from pid 1567 with interface <UIServiceInterface: 0x7f9ebda09970> (PID 1567)
10/23/14 11:36:10.668 AM storeaccountd[275]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fedfdb87b90> connection from pid 2001 with interface <AccountServiceInterface: 0x7fedfdb6e4e0> (PID 2001)
10/23/14 11:36:13.715 AM storeaccountd[275]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fedfdb87e80> connection from pid 1567 with interface <AccountServiceInterface: 0x7fedfdb367e0> (PID 1567)
10/23/14 11:36:13.717 AM storeaccountd[275]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fedfd80e890> connection from pid 1567 with interface <AccountServiceInterface: 0x7fedfd8c3b20> (PID 1567)
10/23/14 11:36:13.720 AM storeaccountd[275]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fedfdd0bac0> connection from pid 1567 with interface <AccountServiceInterface: 0x7fedfdd0cb00> (PID 1567)
10/23/14 11:36:16.319 AM com.apple.CommerceKit.TransactionService[1567]: CFNetwork SSLHandshake failed (-9806)
10/23/14 11:36:16.695 AM com.apple.CommerceKit.TransactionService[1567]: CFNetwork SSLHandshake failed (-9806)
10/23/14 11:36:16.990 AM com.apple.CommerceKit.TransactionService[1567]: CFNetwork SSLHandshake failed (-9806)
10/23/14 11:36:17.051 AM com.apple.CommerceKit.TransactionService[1567]: NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9806)

http://www.apple.com/support/mac/app-store/contact.html?form=account

Why do I get connection failed when logging in on app store on wireless, but Wired LAN works fine?

I've been having the same issue as many other people. On OSX Lion with latest updates as of 3/20/2012. Tried deleting .plist files, checking keychain access and even reset keychain. I still get the error of Connection Failed when trying to download updates or a new app from the app store.
I also can't connect to the iTunes "Account" area. It produces an error that the request failed (-1200)
I finally decided to try a wired connection instead of my wireless. Now it works great! So I removed my wireless network and re-added it. Back to square one. Work around for now is fine, but I should be able to use this over wireless, too!
I just now tested connecting to a different wireless network (EVO Hotspot) and it worked fine. So it's something specific to my office wireless network. Nothing changed on our firewall (I'm the administrator). It just stopped working.
Anthony

Hi ...
Perhaps there's something that you haven't tried here > Troubleshooting Wi-Fi issues in OS X Lion

I had somebody work on my OS 10.9.2 to speed it up. He failed and now Preview, Textedit, App Store, Mail and Contacts do not work anymore. I can still use Safari, Firefox and iPhoto etc. How do I get it fix I can still use Safari, Firefox and ed again?

I had somebody work on my OS 10.9.2 to speed it up. He failed and now Preview, Textedit, App Store, Mail (crashes) and Contacts do not work anymore. I can still use Safari, Firefox, Word, Photoshop and iPhoto etc. How do I get the Apple programs fixed again?

Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
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3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
     Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
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Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).

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Just to be clear. You have downloaded the Yosemite installer. However you say while it's updating you get the error you are not online. This is confusing since you shouldn't be able to use your computer in the process of updating.
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If that is correct, updating your system software may help.
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messaged edited by: cs

Please help me how can i make my app store because when i open it it says cannot connect to iTunes please if you have any helpful solution inform me

Please help me how can i make my app store because when i open it it says cannot connect to iTunes please if you have any helpful solution inform me

Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing will be reset
Message was edited by: Diavonex

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Even after having data connectivity can't access iTunes ,app store,iBooks

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Me too!! It's blank in homepage. Does anyone know how to fix it? thanks a lot.

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Can't search the app store. Good connection and can see featured apps and other things but can't search for any games. Just comes up with "no results" Just seems to be a problem tonight within the last couple of hours.

You can work around this on your iPod/Phone by searching for an app by title using Google in Safari. If you get a hit in Safari for an app that links directly to the app store, when you click on it, it will flip you to an installation screen for that app on your device, and it installs like normal when you click the button. Clumsy and irritating, but it works. Just finished setting up my wife's iPhone 4S and it was the only way to get the vz contact transfer app onto her phone.
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If Yes and you still don't have it...
Download and Install the 10 6 8 Combo Update from here
http://support.apple.com/kb/DL1399
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How can I get the App store to resolve a problem?

When I purchased a new Mac Book Pro last January I gave my old Mac Book to my son. A few days later I deleted my old iTunes account and ID and started fresh with same name, new password. Now I cannot update iPhoto because it came with the MBP which was still using the old account info. I have not had any problems updating other system software, and just updated Safari with my usual (new) ID and password. sup

What happens when you try to update iPhoto?
Most likely when you deleted the old account you broke the connection between the MBP and the App Store. I don;t think there is anything anyone here can do to help. You will need to contact App Store support to see if they can get this working again.
You can try Contact Apple Support or else try 1-800-APL-CARE (800-275-2273)

How can i change my app store from us to uk?

how can i change my app store from us to uk?

Hello Emilaine
To change countries of the iTunes Store, go to Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region. From there it is a matter of picking the U.K. Store and you should be good.
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http://support.apple.com/kb/ht1311
Thanks for using Apple Support Communities.
Regards,
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How can I get my App Store sign in to match my newly updated Apple ID?

How can I get my App Store sign in to match my newly updated Apple ID?
The old ID is already grayed in the box for my ID and it does not allow me to type in my new ID.

I appreciate your effort and realize I did not provide a lot of background.
My issue began when I unintentionally managed to add an additional .com onto my new apple ID and the system then incorrectly verified this "none existent" address. Following days of effort and emails to Apple support I finally ended up getting set up with my new ID on iTunes.
The next problem was my App store login continued to have the "old" ID grayed into the signin and since I had changed it to a new ID, I could not login at the App Store.
I spent about 20 minutes on the phone with a total of 3 Apple reps without a resolution to me problem.
The last Apple rep, Chad wanted to be able to take a screen shot of what I was telling him, which made no sense to me but I was willing to do what ever was required to solve the problem. Unfortunately, Chad hung up or somehow disconnected before I received the email required for allowing a screenshot. After calling back and adding another 5+ minutes invested, I decided to attempt to change back to my old ID.
Once I had changed my ID back to the old one, I could download updates and purchases.
I realize my question was asking a lot but my hope was someone would have some idea as to how to correct the problem Apple Support could not. It seems to me Apple needs to make a correction on their end but it is now into week two of attempting to solve the problem and I am pretty much disenchanted with Apple Support due to the amount of time and effort already invested and lack of progress.
Thanks for your suggestion. I think it was a good one considering the lack of other information.
Message was edited by: lb4318

Connection failed-can't come to app store

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