Connection Failed LaserJet CP1525nw color

Help! I recently connect a new apple airport to my ISP. I am unable to get the printer to connect wirelessly to the apple airport router. It tries to connect but then times out with the following message "Connection Failed"

Hi @CtotheG,
I see by your post that you are unable to setup the printer on the new Apple Airport. I can help you with this.
Did you restore the printer's defaults first?
Press the OK button on the printer, go to service, then select restore defaults.
Print a configuration page from the printer to make sure the IP address and the SSID are cleared.
Printing a Configuration Report.
Run the setup again.
If you are still having issues, restore the defaults and follow this method:
Connect the printer to the Airport with a Ethernet cable.
Wait about 1 minute and the printer should have a valid IP address.
Print the configuration page to get the printer's IP address.
Type the IP address into Internet Explorer or Safari's address bar which should open the printer's Embedded Web Services page.
Setup the wireless through here now.
Click on the networking tab, wireless on the left, fill out the network information and apply the settings.
After the confirmation, then disconnect the Ethernet cable.
Now you should have a blue wireless light on the printer in about 1 minute.
Run the installation again.
What operating system are you using?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How to Find the Windows Edition and Version on Your Computer.
The printer should be at least 6 feet from the Airport. (closer can cause interference)
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Similar Messages

LaserJet CP1525nw color - does not print on HP glossy laser brochure paper

Hi,
For some strange reason my LaserJet CP1525nw color does not print on HP glossy laser brochure paper. It smears the color powder and makes lines on the paper. Does anybody know the reason for this?

Hello,
Thanks for the post. I've included a couple of links below that should assist with this one. Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02182770&cc=us&dlc=en&lc=en&product=4052980&tmp...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02510644&cc=us&dlc=en&lc=en&product=4052980&tmp...
I worked for HP but my posts and replies are my own....Thank you!
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WiFi Connect HP LaserJet 100 color MFP M175nw

I have been using a HP LaserJet 100 color MFP M175nw succesfully over my home WiFi network for a few months now. I had a Comcast (WiFi) outage yesterday and had to re-configure my cable-modem/WiFi-Router (combo unit - Motorola Surfboard SBG6580). I used a new SSID name and password when I reconfigured the modem/router.
I assumed that it should be simple enough to re-point my printer to the new SSID and provide the new password. I assumed wrong and I am unbale to get my printer back on to my WiFi network.
I was hoping to launch HP Device Toolbox via the USB connection and reset the SSID name and password but I am unable to connect to the printer to do this.
Any help is much appreciated.

Hi @sp2014 ,
I see by your post that you had to reconfigure the router and now the printer won't connect back to the wireless network. I will certainly do my best to help you.
Restore the printer's network defaults.
Touch the Setup button. (wrench)
Select Network Setup Menu.
Then select Restore Defaults.
Print out a configuration report to make sure the IPv4 address is 0.0.0.0 and the SSID is cleared.
Printing a Configuration Report.
Follow these steps to setup the wireless again through Wireless Direct.
On the printer touch the setup button, (wrench) then select network setup menu, select wireless menu, select wireless direct and turn it on.
On the computer, in the bottom right corner click on the wireless icon and select the printer from the list to connect to.
Then open Internet Explorer and type in the IP address (192.168.223.1) for the printer in the address bar.
This will load the embedded web server for the printer.
Select the networking tab, wireless on the left hand side.
Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption.
Apply settings.
Click on the wireless icon and connect back to your network name.
Print out a configuration report to make sure the IP address is valid. (192... or 10....)
Then run the Add Printer Wizard or reinstall the software again.
You can also setup the printer back up on the wireless network by first connecting by a Ethernet connection.
If you have a Ethernet cable, connect it from the printer to the router.
Wait about a minute, print the configuration page to see if you get a IP address.
Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
Select the networking tab, wireless on the left hand side.
Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption. Apply settings.
Then wait a minute to see if you get a wireless light on the printer, print the configuration page and check the IP address again. Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
Run the Add Printer Wizard or reinstall the software again.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Ipad(4th gen) does not connect to Laserjet 100 color MFP M175nw for AirPrinting

Hi,
I have a problem with Laserjet 100 color MFP M175nw and Airprinting.
Ipad(4th gen) cannot connect to printer for AirPrinting.
Wireless Direct is set on in the printer.
When I choose to connect to printers own wifi network with my Ipad, it can't connect.
(Ipad doesn't show the wifi symbol on top left corner.)
And if I try to print with Safari, it says "AirPrint-tulostimia ei löytynyt" which means in english "No Airprint-printers found".
I have all installations by the guide book several times, but seems that this Airprint simple doesn't work.
Device Configuration show this:
Installed Personalities and Options
PCL6           (20040201)
AirPrint
PCL              (20040201)
PDF              (20040201)
PS                 (20040201)
I wonder why AirPrint has empty value? (what ever this might mean)
Br,
Heikki

Hi,
Thank you for your reply and first action plan to find a quick fix.
Unfortunatelly even though I disabled IPv6, it didn't fix the problem. Also reboot and WIFI restart has been tryed sevelar times without any help. Ipad Safari is still giving me a message "no airprint printer found".
Same problem also when I try to print so that both Ipad and printer are connected to my home WLAN/DSL-router.
I don't see any problems for the printer to connect my home WLAN, both printer and Ipad has received an IP address from the WLAN router.
My router model is Zyxel AMG1202-T10B.
Ipad is updated to it's latest SW version which is 7.0.6. and printer's firmware date is 20131028.
I have no problems printing with my Windows 7 desktop computer which is connected to same network as well.
Windows 7 PC is connected to router via Ethernet. Printer is connected to router via Wireless, not ethernet.
Here is the network settings from HP Device Toolbox:
Network Summary
TCP/IP(v4)
Status (Wireless) Ready
IPv4 Address: 192.168.1.38
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
IP Configured By: DHCP DHCP/BOOTP Server: 192.168.1.1
DHCP Expiration Time: 02:23:54 (Days:Hours:Minutes)
WINS Server: 192.168.1.1
Preferred DNS Address: 192.168.1.1
Alternate DNS Address: 0.0.0.0
TCP/IP(v6)
Status: Disabled
Network Identification
Host Name: NPI08C7AB
Domain Name (IPv4/IPv6):
Domain Name (IPv6 only):
Bonjour Service Name: HP LaserJet 100 colorMFP M175nw (08C7AB)
Bonjour Domain Name: NPI08C7AB.local.
Bonjour Highest Priority Service: IPP Printing
Wired Network Configuration
Status: Not Connected
Hardware Address: 2c:44:fd:08:c7:ab
Link Speed and Duplex Negotiation: Automatic
Auto Crossover: Enabled
Wireless Network Configuration
Status: Connected Wireless: On
Network Name (SSID): Galactica
Communication Mode: Infrastructure
Authentication Type: wpa-psk Encryption: tkip+aes
Hardware Address: bc:85:56:ee:02:d3
Access Point Hardware Address: 28:28:5d:7c:23:a0
Channel: 10
Signal Strength: Excellent
Wireless Direct Setup
Status Enabled
Wireless Direct Printing Name (SSID) HP-Print-d3-LaserJet 100 Wireless
Direct Printing Channel 10
IP Address 192.168.223.1
SNMP
Status: Read-Write Access Enabled
SNMP Version: 1
Set Community Name: Not Specified (Defaults to 'public')
Get Community Name: Not Specified (Defaults to 'public')
Network Statistics
Total Packets Received: 428
Unicast Packets Received: 414
Bad Packets Received: 0
Framing Errors Received: 0
Total Packets Transmitted: 493
Unsendable Packets: 10
Transmit Collisions: 0
Transmit Late Collisions: 0
WS-Print Users: 0
Enabled Features
IPv4: Enabled
IPv6: Disabled
DHCPv6: Enabled
LPD Printing: Enabled
Bonjour: Enabled
SLP: Enabled
WS-Discovery: Enabled
SNMP: Enabled
Show IP Address: Enabled
LLMNR: Enabled
Security PJL Security: Disabled
Please let me know if you need any other additional information.
Br,
Heikki

Postscript na HP LASERJET CP1525NW COLOR

A minha impressora é uma HP Laserjet 1525nw color.
Instalei o postscript na minha CP1525NW e as imagens impressas estão lindas!! Só que tem 3 problemas.
1- No Photoshop eu não consigo fazer a impressora imprimir (paisagem) horizontal, o papel segue vertical por dentro da impressora e a impressão sai atravessada. Nunca a impressora imprime no sentido do papel. Se eu usar o Photoshop ou Photoshop lightroon.
2- No Adobe Ilustrator, a impressão sai correta, mas não consigo fazer ela imprimir mais que uma cópia. Se tiver 30 cópias de um documento, tenho que mandar imprimir 30 vezes. Imagina a lentidão de ter que esperar o computador mandar o job pra impressora todas as 30 vezes.
3- Se eu disser ao driver que a impressão é em escala de cinza (preto e branco), o photoshop imprime monocromático azulado e o ilustrator é mais próximo do preto e branco mas é lilás. Não tem jeito (pelo menos não consegui até agora) de fazer o photoshop e o ilustrator terem o mesmo padrão de impressão.
Em PCL-5 a impressora não apresenta esses problemas, mas a imagem é muito inferior e pra foto não tem como eu usar PCL-5 ou PCL-6, Tanto as cores como a resolução da imagem ficam muito feias se comparadas ao Postscript.
O mesmo problema que ocorre com o driver postscript do windows update, ocorre também com o driver fornecido pela HP.

I too bought one of these printers and as with the other posters experienced colour misalignment.Being told to 'replace the toner cartridges' every time it misaligns is really not acceptable. It seems that this printer is just doomed to go out of alignment and there isn't anything that can be done about it. It would be nice if HP acknowledged this and came up with some sort of resolution but I doubt that it will happen. Having also experienced problems with the previous HP colour laserjet it looks like HP have lost the quality that was a trademark of their laser printers.

HP LaserJet CP1525nw Color Alignment Issue

Hi,I am using the HP LaserJet 1525nw Color Laser Printer. It is half a year old and equipped with the original color cartridges. Since a few days, the colors are extremely misaligned.The "Diagnosis Page" clearly shows misaligned angles an page one.The colored angles are misaligned by up to 2 millimeters. I started calibrating the printer over and over, always checking the diagnosis prints in between.After 6 calibrations I have reached almost satisfactuary results but misalignment could still be clearly seen. A 7th calibration made it all worse again. Does this lead anywhere? Shouldn't calibration work in the first place?Has anybody faced the same problem and has got a solution? Any help is kindly appreciated. Best regards Ilko

I too bought one of these printers and as with the other posters experienced colour misalignment.Being told to 'replace the toner cartridges' every time it misaligns is really not acceptable. It seems that this printer is just doomed to go out of alignment and there isn't anything that can be done about it. It would be nice if HP acknowledged this and came up with some sort of resolution but I doubt that it will happen. Having also experienced problems with the previous HP colour laserjet it looks like HP have lost the quality that was a trademark of their laser printers.

Is there any way to fix the "Fatal Error" that my HP LaserJet CP1525nw color printer is having?cc=us

I am getting a "Fatal Error" when I am trying to install my HP LaserJet CP 1525nw color printer on my new wireless network (using the CD). Anybody have an idea how to fix this?

Take it in for service.

Envelope printing using HP LaserJet CP1525nw color

I have been trying to print envelopes on our above printer. My document is in Word and is formatted accordingly for a #10 business envelope.
Under HP's help feature, I found the appropriate info on how to set up my document's printing options so it would print correctly.
The first envelope printed on the flap side; I re-loaded them back into tray 1 and was ready.
The second envelope printed successfully so I thought I had it figured out. So I loaded the paper tray with 5 envelopes, hoping to print them en masse. I couldn't get this to work when I tried to print 4 at once. I got an error "Jam in Tray 2" and I wasn't even using Tray 2. I cleared the "problem" and ONE envelope printed successfully, then I got the same error message.
I got 2 more envelopes printed this way but each time I got the same error message, cleared the machine, and 1 envelope printed.
Frustrated, I cancelled the multiple print job and tried printing the envelopes one-by-one. Now it's not working at all even though I clear the phantom paper jam each time.
Can anyone help with this? It's driving me nutty.
Background info: my husband (network engineer) set up the printer. I have over 20 years of word processing experience and usually have good results with figuring out printing problems. This one has me stumped!
Thanks for any help you can provide.
Dianne
This question was solved.
View Solution.

The CP1525 does allow you to print envelopes.There are two trays that can be used. I will describe only using the lower tray. Normally this tray is used for standard paper. To use it for letter envelopes, you need to pull out the tray and then make some changes. Take out all of the paper. There are blue-colored paper supporters. Two are used for the width of regular papers. Slide it toward the center so that it will handle the envelope with the top toward the left side. Put the envelope in with the printable side up and the top towards the left side. Slide the blue paper holders so they touch the top and bottom. Then push the envelope all the way toward the back and then move the single blue paper holder at the front so that it is against the envelope. You are ready to print as far as the printer.
I have to select properties for the printer. I indicate that I am printing an envelope. I also had to indicate landscape. I also had to move the print areas to fit where I want them to be. Then I added my address and the address to where they are going. I am not sure that I got everything but this should work well.
I did not do this, but you can use both trays with one that holds a number of pages and the other for a number of envelopes.

Hp laserjet CP1525nw Color

Hi my HP is contantly jumping off the network. It is pausing itself and running idle. Sometimes my computer can see it and others it can't. My wireless devices are also having trouble contacting it until hours later.
I run the latest mac and Have downloaded the most recent update. I have a netgear router.
Very unreliable at this point... any ideas? I have tried reseting it from the start twice but it is still not hanging on...

Blacprl, sorry to hear about your issue. Lets try printing a network configuration page:
On the product control panel, press OK , and then press OK again to select Reports .
Press the Right Arrow button ( ) to scroll to and select Config Report .
Press OK to print the configuration report.
Let me know if there is any problems indicated. Make sure you have an IP address present.
Also, I just noticed there was a Firmware update posted on 02-23-2012. Have you updated the firmware yet? There was a good amount of network issues addressed in the firmware. If you dont have it yet grab it from here: HP LaserJet Firmware Update Utility
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Reseting hp laserjet cp1525nw color

How do you hard factory reset this printer or CP1525n? I have the CP1525n i have issue with the "Menu access is disabled." Any help would be greatly appreciated.

Hi @Linagrundskola ,
I see by your post that you would like to reset the printer. I would be happy to help you.
I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Unable to connect LaserJet CP1525nw to Wireless Network

I have new Ubiquity router. It is broadcasting our SSID. I am trying to connect a LaserJet CP1525nw to the wireless network. I cannot figure out a way to enter the SSID on the printer. The Ubiquity router does not have a WPS button, so that is an option. I did attempt to use the USB connected device, but the installer would time out, always providing the same error, that it could not connect to the printer (this in spite of the fact that the printer is on and connected via USB).

Hi Kfran615,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having some issues when attempting to install the printer. So I can better assist you,please respond with which Operating System you are running.
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Problem getting Airprint (Bonjour) to communicate to HP LaserJet CP1525nw printer across a Cisco 5508 Wireless Controller

I cannot get my IPad2 to print (it cannot find the printer) using a Laserjet CP1525nw color printer across a wireless network using a Cisco 1508 Wireless Controller with 49 wireless access points. HELP!!!!
What is the secret to getting Bonjour to work on it?
I can get the IPad2 to locate the HP CP1525nw printer without a hitch using a low budget Netgear WAG102 stand alone wireless access point on the same network.

If it helps somebody, here is what you need to do.
It worked for me, but only in Multicast-Unicast mode.
http://www.cisco.com/en/US/products/hw/wireless/ps4570/products_tech_note09186a0 080bb1d7c.shtml

Hp laserjet cp1525nw

I recently purchased the Laserjet CP1525nw color printer and 256MB ram upgrade (non HP). The printer works fine without the ram inserted. I had our vendor replace the ram and still the yellow triangle on the printer lights up and doesn't print until i remove the ram. The HP ram is about $400 so i didn't get that and got the $50 one from another manafacturer. Has anyone else had this issue? Will this printer only accept that particular ram chip? $400 for 256MB seems ridiculous! Any assistance would be greatly appreciated. The firmware is up to date and my last option is to contact HP and see if they can assist. Thanks.

Hey Dan_the_Man_21,
Welcome to the HP Forums!
One way to fix the option of having the menu disabled, is to try and re-enable the option through the Embedded Web Server (EWS) of the printer. To be able to access the EWS, you will need to print a configuration report to get the IP address of the printer. I have included the document 'Printing a Configuration Report'.
Next you will need to open up your Internet browser, and type the IP address into the address bar. Once the page loads with your printers information, you will need to click on the System tab. Then click on Administration on the left hand side.
Please let me know if this works for you.
I worked on behalf of HP

"Filter failed" in CUPS when using IPP (HP LaserJet 500 color M551)

I have two ArchLinux machines, one with HP LaserJet 500 color M551 connected over USB and another one on the same network. Printing over network (ipp) doesn't work: CUPS on the client says "Filter failed", so the job doesn't even reach the server. Printing directly from the server works perfectly fine, there's no "Filter failed" message and it just prints.
Both machines have the same ArchLinux installation, they are both x86_64, they have hpijs installed and the same PPD selected. This WiKi entry didn't help and the printer differs from the one discussed here, so it doesn't seem to be a well-known issue. :-(
I tried to reinstall the printer on the client many times, using both DNSSD and direct URI input. All this seems to work fine. The filter that fails is probably /usr/lib/cups/filter/hpps, but I have no idea how to get debugging info from it, i.e., why it fails etc. The same filter works just fine on the server.
I thought this might have something to do with the distinction between PostScript and the HP PCL variants. Enabling Adobe TBCP should fix this by adding the appropriate binary metadata and escaping things as needed... However, switching TBCP on in the CUPS printer settings stopped the printer from working. The printer appeared to be OK and responsive, but simply didn't print anything. Disabling TBCP fixed this on the server, but the client shows the "Filter failed" message, no matter what's happening on the server.

I have similar problems with network printing (from various 32-bit and 64-bit Arch systems) producing 'Filter failed' messages, while directly printing from the CUPS server - with USB connection to the device - works as expected. My all-in-one device is an HP Photosmart C4480 and everything worked fine a few weeks ago. (Ironically, I can get network scanning using Xsane!) I've tried reinstalling, and various drivers to no avail.
It's very frustrating, and I think I've tried everything suggested in the Wiki.
Added later, after setting 'LogLevel debug' in cupsd.conf:
D [21/Aug/2013:22:19:57 +0100] [Job 18] Adding start banner page "none".
D [21/Aug/2013:22:19:57 +0100] [Job 18] Queued on "hpc4480" by "anonymous".
D [21/Aug/2013:22:19:57 +0100] [Job 18] File of type application/vnd.cups-raster queued by "anonymous".
D [21/Aug/2013:22:19:57 +0100] [Job 18] Adding end banner page "none".
D [21/Aug/2013:22:19:57 +0100] [Job 18] time-at-processing=1377119997
D [21/Aug/2013:22:19:57 +0100] [Job 18] 1 filters for job:
D [21/Aug/2013:22:19:57 +0100] [Job 18] hpcups (application/vnd.cups-raster to printer/hpc4480, cost 0)
D [21/Aug/2013:22:19:57 +0100] [Job 18] job-sheets=none,none
D [21/Aug/2013:22:19:57 +0100] [Job 18] argv[0]="hpc4480"
D [21/Aug/2013:22:19:57 +0100] [Job 18] argv[1]="18"
D [21/Aug/2013:22:19:57 +0100] [Job 18] argv[2]="anonymous"
D [21/Aug/2013:22:19:57 +0100] [Job 18] argv[3]="Test Page"
D [21/Aug/2013:22:19:57 +0100] [Job 18] argv[4]="1"
D [21/Aug/2013:22:19:57 +0100] [Job 18] argv[5]="job-uuid=urn:uuid:febcff1d-2cc5-3058-4c2f-c420e625e3ec job-originating-host-name=192.168.1.11 time-at-creation=1377119989 time-at-processing=1377119997"
D [21/Aug/2013:22:19:57 +0100] [Job 18] argv[6]="/var/spool/cups/d00018-001"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[7]="CUPS_STATEDIR=/run/cups"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[8]="HOME=/var/spool/cups/tmp"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/bin:/bin:/usr/bin"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[10]="[email protected]"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[11]="SOFTWARE=CUPS/1.6.3"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[12]="TMPDIR=/var/spool/cups/tmp"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[13]="USER=root"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[14]="CUPS_MAX_MESSAGE=2047"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[15]="CUPS_SERVER=/run/cups/cups.sock"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[16]="CUPS_ENCRYPTION=IfRequested"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[17]="IPP_PORT=631"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[18]="CHARSET=utf-8"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[19]="LANG=en_GB.UTF-8"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[20]="PPD=/etc/cups/ppd/hpc4480.ppd"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[21]="RIP_MAX_CACHE=128m"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[22]="CONTENT_TYPE=application/vnd.cups-raster"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[23]="DEVICE_URI=hp:/usb/Photosmart_C4400_series?serial=MY842FM2150557"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[24]="PRINTER_INFO=HP Photosmart C4480"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[25]="PRINTER_LOCATION=ninian"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[26]="PRINTER=hpc4480"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[27]="PRINTER_STATE_REASONS=none"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[28]="CUPS_FILETYPE=document"
D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[29]="AUTH_I****"
D [21/Aug/2013:22:19:57 +0100] [Job 18] Started filter /usr/lib/cups/filter/hpcups (PID 8978)
D [21/Aug/2013:22:19:57 +0100] [Job 18] Started backend /usr/lib/cups/backend/hp (PID 8979)
D [21/Aug/2013:22:19:57 +0100] [Job 18] prnt/hpcups/HPCupsFilter.cpp 548: cupsRasterOpen failed, fd = 5
D [21/Aug/2013:22:19:57 +0100] [Job 18] PID 8978 (/usr/lib/cups/filter/hpcups) stopped with status 1.
D [21/Aug/2013:22:19:57 +0100] [Job 18] Hint: Try setting the LogLevel to "debug" to find out more.
D [21/Aug/2013:22:19:57 +0100] [Job 18] prnt/backend/hp.c 839: ERROR: null print job total=0
D [21/Aug/2013:22:19:57 +0100] [Job 18] PID 8979 (/usr/lib/cups/backend/hp) exited with no errors.
D [21/Aug/2013:22:19:57 +0100] [Job 18] End of messages
D [21/Aug/2013:22:19:57 +0100] [Job 18] printer-state=3(idle)
D [21/Aug/2013:22:19:57 +0100] [Job 18] printer-state-message="Filter failed"
D [21/Aug/2013:22:19:57 +0100] [Job 18] printer-state-reasons=none
Crucial error seems to be: prnt/hpcups/HPCupsFilter.cpp 548: cupsRasterOpen failed, fd = 5
Last edited by ninian (2013-08-21 21:28:58)

Color laserjet CP1525nw won't print in color

I installed both the PCL6 and PostScript drivers on my Surface Pro 3 to print to my Color LaserJet CP1525nw. The printer is connected to my router. The printer prints but only in grayscale. What can I do to be able to print in color and continute to print through my router?
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Hi @PaDunc ,
I see that you are experiencing issues printing in color from the printer connected to the router. I would be happy to help you.
Please clarify, if the printer is connected to the router by a ethernet or USB cable?
Did you install just the Universal Print Drivers or did you try the Full Feature Software also?
I would recommend the Full Feature Software if that isn't one of the drivers you have already tried.
Try and print the Supplies Status page to see if you have color, just to rule out a hardware issue.
Printing or Viewing the Supplies Status Page.
Make sure the greyscale option isn't enabled in the print driver.
1. From Devices and Printers, right click your printer.
2. Then click the Printer Properties, Preferences button.
3. Click the Color tab.
4. Make sure Print in Grayscale isn't checked.
Did the colors print?
What are the toner levels?
Are you using Genuine HP Toner?
Try these steps in this document, to see if it will resolve the issue.
Resolving Print Quality Issues.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Connection Failed LaserJet CP1525nw color

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