Connection fails between N97 mini and Ovi Suite

Hi,
I have had many kind of problems connecting my N97 mini with my laptop but have finally hitted the edge in this issue and didn't find an answer existing here.
When I updated my Ovi Suite to the latest version the connection to my N97 mini was cutted off. This was maybe two weeks ago and I haven't been able to connect the phone to the laptop with PC suite connection form ever since (and no further updates available). I can sure connect with the Ovi Music in other connection forms and store the music to my phone but any connections with the Ovi Suite fails. There for I cannot sync my photoes or address book or get the new updates by my computer. What could I do to get the connection back? Install an older version again? Where to get one?
Today I checked the program updates with my phone application and there is software version 12.0.110 available to upload. Well, my phone does offer for other updates to "start to update" but this one gives only option to "update via computer" (sorry I don't know the exact terms for the option written in the quotes since I use my Nokia in Finnish ). How could I get the updates to my phone via computer when I cannot connect with the Ovi Suite anymore??
I really hope anyone have had the same problem (it's really irritating) and still hopefully wait for some answers...
Any help sincerely appreciated!
Solved!
Go to Solution.

Unfortunately there is no easy solution to this one as it is probably de to the installation of the Ovi Suite update on your laptop.
The first thing you could try is to uninstall and reinstall Ovi Suite. You could also try using the PCsuite cleaner which should ensure that the previous installation is properly removed before reinstalling.

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Could you check following:
- System information (Help - About Nokia Ovi Suite - System information - Copy text to clipboard)
- N97 mini SW version
- PC model
- Can you see the phone icon in Nokia Ovi Suite main page?
- Are messages and photos visible in Ovi Suite?
- Can you transfer files to portable device visible in My computer?
- Could you attach screenshots of following situations you are describing:
" ...the sevice layer in windows said there a a incompatibility with the device driver..."
and
" ...windows device manager there were 2 entries for the n97 mini, one of them had a yellow excalamation mark next to it. Ovi suite said it had detected the phone but I can not move anything onto the phone, .."
- Puumis
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