Connection failure - Itunes tells me to check my date/time. Help?
Evening, everyone.
I'm having some trouble connecting to Itunes. I get the following error message when i try -
"Itunes could not connect to the music store. A secure network connection could not be established.
Check that your computer's date and time are correct and try again."
I duly checked the date/time and found that they were wrong, so updated them and tried again and still received the same message.
I also tried turning off my Norton and trying to connect with it disabled, with no luck. The other things currently running are DVD43, Sonic Cineplayer and MSN messenger. I can't see why any of them would be interfering, but i'm happy to be corrected.
I've had no luck finding answers on the Itunes support page. I'm not sure what other information i can give to help elucidate, so feel free to ask.
Any ideas?
Hallmark Xblade Windows XP
Has anyone figured this out yet - this is the same message I get. I have the newest version of iTunes and just started using it with music I already had. First time trying to buy music, and that's what I got!!
Please someone!!!!!!!!
Dell XPS 400 Windows XP
Similar Messages
-
already connected to wifi, has secure connection but cannot connect to app store errrormessage is a secure connection could not be established. please check your date & time settings. please help
Can't connect to the iTunes Store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight -
My 2nd generation ipod touch is giving me the following error when I try accessing Itunes or the app store. "Cannot connect to the Store. A secure connection could not be established. Please check your date & time settings" I am on a secure networkl.
Can't connect to the iTunes Store
Make sure that time zone is correct in addition to date and time -
Cannot connect to iTunes store. Says check internet connection. Connection is good.
Cannot connect to iTunes store. Says check internet connection. Connection is good.
Hi JHersh305,
Check out this article for issues connecting to the iTunes Store. There's a section for Windows.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thank you for visiting Apple Support Communities.
Nubz -
After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?
After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?
-
I am having trouble connect to the app store, the error I am given is - Cannot conntect to the Store. A secure connection could not be established. Please check your Date & Time settings. - I checked my date and time settings and also shut down my Ipod touch.
See:
Can't connect to the iTunes Store
Also, besides the time and date being correct make sure the time zone is also correct. Also, if yo have iOS 5, make sure date&Time is set to Automatic. -
I recently aquired a new iphone 4s because my old one broke. I backed it up on my itunes but now it wont give me the option of using the phone, it just says connect to itunes. I have synced it several times now and dont know what to do, please help me!!
I recently created a new apple ID
Bad idea.
Content bought with an Apple ID is forever associated with that Apple ID. Apple will not transfer content from one Apple ID to another and Apple will not merge Apple IDs. Unless you are prepared to forfeit all the previously purchased content and buy it all again with the new Apple ID, you will need to maintain the old ID to update and redownload your content. -
My ipad currently has ios 5.1.1 and won't recognize any available update for ios 6. I have tried on the ipad and connected to itunes and both say up to date. How to I update to ios 6?
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1.x
iPhone 4 iOS 6.1.x
iPhone 4S iOS 6.1.x
iPhone 5 iOS 6.1.x
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1.x
iPod Touch 5 iOS 6.1.x
iPad 1 iOS 5.1.1
iPad 2 iOS 6.1.x
iPad 3 iOS 6.1.x
iPad 4 iOS 6.1.x
iPad Mini iOS 6.1.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
I have an iPhone 4. I tried updating it tonight to iOS7 through my just updated iTunes. I received an error message telling me the update couldn't be completed. My phone then went to the screen asking me to connect to iTunes which can't see my phone. Help!!
micron12
Hi I had a simular problem with my iPhone 4 and iPad 3 and found that the USB connection on the computer was at fault so I moved the connection to a USB port on the Mother board.This curred my problem,see if ti works for you.
Windows 7 and windows XP -
i am having problems with my new ipad that i got for Christmas today, i don't get free wi-fi at my home and it said if the wi-fi is not available, connect to itunes. i have done that and it didnt help me. mind helping me out?
Further info - I changed my security settings to allow apps from anywhere, and again tried to install. I again got an error message
that the update failed to install, and to contact Customer Support. -
my phone has gone into recovery mode on its own. says to connect to itunes. i have restored it 10 times and it does nothing please help me i am out of the country and desparate
Open iTunes on computer. Connect iPhone to computer. If the iPhone is recognized in Recovery Mode, then Restore the Firmware. If not recognized, then hold both Home and Power Buttons until the iPhone is recognized in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Restore the iPhone Firmware.
-
hi, I reset my iphone 3gs, and it brought an apple logo on the screen so I restored it to version 6.0 but it can not accept a sim or connect to itunes for activation.what do I do, please help me
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work. -
My son was trying to open my iPad and he entered the wrong password so many times. Now, the iPad is completely disabled. It says iPad is disabled connect to iTunes. I already did this several times on my laptop but nothing is happening. Is there anyone who can help please?
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
Just updated to new iOS 6 on iPhone 3G. Get 'can't connect to iTunes' message. Tried the setting date and time trick but still no success. Any suggestions for 3G iPhone?
also must mention i have never had trouble that i couldn't fix on itunes but all of this has started since i have been using icloud for basic backups hope this helps solve problem
-
i have an iphone 3gs it has been dropped i have connected it charge and its saying reactivation requiered then asks to connect to itunes when i connect it to the laptop it will not connect to itunes but i dont no why can anyone help plz
Sounds like you broke it.
Maybe you are looking for
-
Panorama option not showing up in ios 6
I updated to ios 6 on my iphone 4S and panorama option doesn't show up in the camera options. Phone is only 30 days old.
-
FileVault triggered "panic" freezes in Yosemite
Turning on FileVault seems to have triggered succession of problems. MBA 11 inch (late 2010). 1.4 GHz Intel Core 2 Duo. 2 GB 1067 MHz DDR3. NVIDIA GeForce 320M 256 MB. Upgrade from Mountain Lion to Mavericks by clean installation at Mac Store in 201
-
PO committment before approval
Hi All, My SAP system does the following, is this normal and can it be changed using config? 1. I create a PO and save it. A committment is generated even BEFORE I've approved the PO (using release strategy and workflow). 2. I decide to reject the PO
-
Hi! I would to edit on a JTree but my program doesn't work properly, the problem is that I don't know how many clicks I need to catch and assign a new name to the selected node. What I would like to do is with a double click to change the name of thi
-
I downloaded a Safari plugin called XML View Plugin.webplugin and have no idea where it should be placed to work in Safari 5. It did not come with an installer and I have not found Safari Plugin folder. aRKay