Connection improved slightly for a week and then h...

Question

I get no more than 0.72MB download with 0.22MB upload.  For a week; with no router reset I acheived 1.1MB. I thought woohoo, but then the connection has dropped down again to 0.72 again.  Any ideas? I have reset my router again just to test. I can also hear line noise on our telephone. Would it be worth asking BT to reset my line since 21CN WBC is meant to be enabled at my exchange at the end of the month? I have tried every tweak going with no success e.g master socket, internet programs etc etc.
Line state
Connected
Connection time
0 days, 0:45:31
Downstream
928 Kbps
Upstream
288 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
7.1 dB / 6.0 dB
Line attenuation (Down/Up)
63.5 dB / 31.5 dB
Output power (Down/Up)
15.8 dBm / 12.3 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
742 / 0
CRC Errors (Down/Up)
16 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
10

Answer 1

when you say not much noise is that when you do the quiet line test?  if you do the quiet line test with a corded phone you should hear nothing apart from the woman's voice - no hiss, crackle or any other sound.  If you use a cordless phone then you may hear a dull hum in the background.
So if you hear any noisethen that will affect your broadband.  you should dial 151 and report a phone fault NOT a broadband fault.
removing the bellwire does help and information is hear  http://www.jarviser.co.uk/jarviser/bellwirenutshell.html
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