Connection issue with Gift Card

Hi everybody,
I have a problem when trying to connect to iTunes Store to redeem a gift card. Whenever I push button "use code" (please apologize for translation: I'm using the italian version), I get a message saying that iTunes Store could be busy and I should verify Internet connection.
But when I run iTunes Diagnostics everything is OK.
The issue won't happen (I think) if I buy a song normally.
I'm using the newest version of iTunes (7.3.1.3) and I've de-activate Widnows Firewall but the problem still occurs.
Do you have any suggestions?
Thank you in advance
Riccardo

Hello there sam234,
Gift cards are always awesome to purchase, and even better to receive! I’m sad to hear that you seem to be having continued issues with one you may have purchased from us. Generally speaking, we can usually resolve the issues with gift cards, especially if they are Best Buy gift cards.
That being said, I am sending you a private message to gather further details about the $50 gift card you seem to be having troubles with. You may check your private messages by signing into the forum and clicking the envelope icon in the top right corner of the page.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

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How do you solve an issue with the card? I don't get the option of 'none'

I had this exact same problem with the new iPhone I bought on 1/4/13. The walk through they provide on how to do this is useless because it fails to explain that if you are already having the problem of not getting the "None" payment option with an Apple ID then you will need to create a completely new Apple ID.
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