Connection issues dropping multiple times

When with talk talk they changed the profile to 12db interleaved which seemed to be a lot better, can this be done for me with BT?

welcome to the forum
that could be done but it may some forum members can offer some help which may get the noise problem solved and enable the noise margin to remain at 6
in order for the forum members to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) http://speedtester.bt.com or http://bt.custhelp.com/app/answers/detail/a_id/9354/c/346,4740,5520 and post the results .
are you connected directly to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
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    5
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    5
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    5
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    5
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    Associated with station b8:e8:56:1f:2c:98
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    5
    Installed unicast CCMP key for supplicant b8:e8:56:1f:2c:98
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    5
    Disassociated with station b8:e8:56:1f:2c:98
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    5
    Rotated TKIP group key.
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    5
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    5
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    5
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    5
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    5
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    5
    Connection accepted from [::ffff:192.168.1.170]:49476.
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    SMB/CIFS login OK from [email protected].
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    5
    SMB/CIFS login OK from [email protected].
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    5
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    Idle timeout for station e4:92:fb:dc:02:0b
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    Disassociating with station e4:92:fb:dc:02:0b (reserved 4).
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    5
    Disassociated with station e4:92:fb:dc:02:0b
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    5
    Rotated TKIP group key.
    May 15 11:54:45
    5
    Connection accepted from [::ffff:192.168.1.170]:49497.
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    5
    Connection accepted from [::ffff:192.168.1.170]:49499.
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    5
    Connection accepted from [::ffff:192.168.1.170]:49502.
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    5
    Connection accepted from [::ffff:192.168.1.170]:49504.
    May 15 11:55:24
    5
    Connection accepted from [::ffff:192.168.1.170]:49506.
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    5
    Connection accepted from [::ffff:192.168.1.170]:49508.
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    5
    SMB/CIFS login OK from [email protected].
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    5
    unloading current configuration.
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    5
    Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
    May 15 12:05:55
    5
    Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
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    5
    Rotated TKIP group key.
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    5
    Clock synchronized to network time server time.apple.com (adjusted +0 seconds).
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    5
    Associated with station 78:a3:e4:ba:90:42
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    5
    Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
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    5
    Disassociated with station 78:a3:e4:ba:90:42
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    5
    Rotated TKIP group key.
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    5
    Associated with station 78:a3:e4:ba:90:42
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    5
    Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
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    5
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    5
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    5
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    5
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    5
    Connection accepted from [::ffff:192.168.1.170]:49711.
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    5
    Connection accepted from [::ffff:192.168.1.170]:49717.
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    5
    Connection accepted from [::ffff:192.168.1.170]:49723.
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    unloading current configuration.
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    5
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    5
    Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
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    5
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    5
    Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
    May 15 12:29:23
    5
    SMB/CIFS login OK from [email protected].
    May 15 12:29:31
    5
    Connection accepted from [::ffff:192.168.1.170]:49730.
    May 15 12:29:31
    5
    Connection accepted from [::ffff:192.168.1.170]:49732.
    May 15 12:34:15
    5
    Connection accepted from [::ffff:192.168.1.170]:49739.
    May 15 12:34:16
    5
    unloading current configuration.
    May 15 12:34:31
    5
    Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
    May 15 12:34:31
    5
    Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
    May 15 12:34:31
    5
    Rotated TKIP group key.
    May 15 12:34:49
    5
    Associated with station 78:a3:e4:ba:90:42
    May 15 12:34:50
    5
    Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
    May 15 12:36:07
    5
    Connection accepted from [::ffff:192.168.1.170]:49745.
    May 15 12:36:08
    5
    Connection accepted from [::ffff:192.168.1.170]:49747.
    May 15 12:40:40
    5
    Associated with station 10:68:3f:46:d2:69
    May 15 12:40:41
    1
    WPA handshake failed with STA 10:68:3f:46:d2:69 likely due to bad password from client
    May 15 12:40:41
    5
    Deauthenticating with station 10:68:3f:46:d2:69 (reserved 2).
    May 15 12:40:41
    5
    Disassociated with station 10:68:3f:46:d2:69
    May 15 12:41:48
    5
    Disassociated with station 10:68:3f:46:d2:69
    May 15 12:42:12
    5
    Connection accepted from [::ffff:192.168.1.170]:49759.
    May 15 12:42:13
    5
    unloading current configuration.
    May 15 12:42:28
    5
    Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
    May 15 12:42:28
    5
    Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
    May 15 12:42:28
    5
    Rotated TKIP group key.
    May 15 12:42:32
    5
    Associated with station 78:a3:e4:ba:90:42
    May 15 12:42:32
    5
    Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
    May 15 12:44:04
    5
    Connection accepted from [::ffff:192.168.1.170]:49768.
    May 15 12:44:10
    5
    Connection accepted from [::ffff:192.168.1.170]:49771.
    May 15 12:45:03
    5
    Connection accepted from [::ffff:192.168.1.170]:49773.
    May 15 12:45:03
    5
    unloading current configuration.
    May 15 12:45:18
    5
    Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
    May 15 12:45:18
    5
    Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
    May 15 12:45:18
    5
    Rotated TKIP group key.
    May 15 12:45:23
    5
    Associated with station 78:a3:e4:ba:90:42
    May 15 12:45:23
    5
    Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
    May 15 12:46:23
    5
    Associated with station e4:92:fb:dc:02:0b
    May 15 12:46:24
    5
    Installed unicast CCMP key for supplicant e4:92:fb:dc:02:0b
    May 15 12:46:43
    5
    Associated with station 24:fd:52:d0:3c:50
    May 15 12:46:43
    5
    Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
    May 15 12:46:58
    5
    Connection accepted from [::ffff:192.168.1.170]:49780.
    May 15 12:47:02
    5
    Connection accepted from [::ffff:192.168.1.170]:49782.
    May 15 12:47:05
    5
    Associated with station 24:fd:52:d0:3c:50
    May 15 12:47:05
    5
    Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
    May 15 12:47:13
    5
    Associated with station 24:fd:52:d0:3c:50
    May 15 12:47:14
    5
    Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
    May 15 12:47:27
    5
    Associated with station 24:fd:52:d0:3c:50
    May 15 12:47:30
    5
    Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
    May 15 12:47:39
    5
    Disassociated with station 24:fd:52:d0:3c:50
    May 15 12:47:40
    5
    Rotated TKIP group key.
    May 15 12:47:44
    5
    Associated with station 24:fd:52:d0:3c:50
    May 15 12:47:44
    5
    Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
    May 15 12:49:07
    5
    Disassociated with station 24:fd:52:d0:3c:50
    May 15 12:49:07
    5
    Rotated TKIP group key.
    May 15 12:49:13
    5
    Associated with station 24:fd:52:d0:3c:50
    May 15 12:49:13
    5
    Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
    May 15 12:51:19
    5
    Associated with station 24:fd:52:d0:3c:50
    May 15 12:51:20
    5
    Associated with station 24:fd:52:d0:3c:50
    May 15 12:51:20
    5
    Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
    May 15 12:51:26
    5
    Associated with station 24:fd:52:d0:3c:50
    May 15 12:51:30
    5
    Deauthenticating with station 24:fd:52:d0:3c:50 (reserved 2).
    May 15 12:51:30
    5
    Disassociated with station 24:fd:52:d0:3c:50
    May 15 12:51:31
    5
    Rotated TKIP group key.
    May 15 12:51:31
    5
    Associated with station 24:fd:52:d0:3c:50
    May 15 12:51:31
    5
    Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
    May 15 12:51:34
    5
    Associated with station 24:fd:52:d0:3c:50
    May 15 12:51:38
    5
    Associated with station 24:fd:52:d0:3c:50
    May 15 12:51:40
    5
    Deauthenticating with station 24:fd:52:d0:3c:50 (reserved 2).
    May 15 12:51:40
    5
    Disassociated with station 24:fd:52:d0:3c:50
    May 15 12:51:40
    5
    Associated with station 24:fd:52:d0:3c:50
    May 15 12:51:41
    5
    Rotated TKIP group key.
    May 15 12:51:42
    5
    Associated with station 24:fd:52:d0:3c:50
    May 15 12:51:42
    5
    Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
    May 15 12:51:47
    5
    Associated with station 24:fd:52:d0:3c:50
    May 15 12:51:49
    5
    Associated with station 24:fd:52:d0:3c:50
    May 15 12:51:49
    5
    Installed unicast CCMP key for supplicant 24:fd:52:d0:3c:50
    May 15 12:51:55
    5
    Associated with station 24:fd:52:d0:3c:50
    May 15 12:51:57
    5
    Associated with station 24:fd:52:d0:3c:50
    May 15 12:51:59
    5
    Deauthenticating with station 24:fd:52:d0:3c:50 (reserved 2).
    May 15 12:51:59
    5
    Disassociated with station 24:fd:52:d0:3c:50
    May 15 12:51:59
    5
    Rotated TKIP group key.
    May 15 12:52:05
    5
    Associated with station 24:fd:52:d0:3c:50
    May 15 12:52:09
    5
    Deauthenticating with station 24:fd:52:d0:3c:50 (reserved 2).
    May 15 12:52:09
    5
    Disassociated with station 24:fd:52:d0:3c:50
    May 15 12:52:20
    5
    Disassociated with station 24:fd:52:d0:3c:50
    May 15 12:59:22
    5
    Connection accepted from [::ffff:192.168.1.170]:49810.
    May 15 12:59:22
    5
    Connection accepted from [::ffff:192.168.1.170]:49812.
    May 15 13:00:07
    5
    Connection accepted from [::ffff:192.168.1.170]:49817.
    May 15 13:00:07
    5
    unloading current configuration.
    May 15 13:00:22
    5
    Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
    May 15 13:00:22
    5
    Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
    May 15 13:00:22
    5
    Rotated TKIP group key.
    May 15 13:00:35
    5
    Associated with station 78:a3:e4:ba:90:42
    May 15 13:00:35
    5
    Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
    May 15 13:02:00
    5
    Connection accepted from [::ffff:192.168.1.170]:49826.
    May 15 13:02:00
    5
    Connection accepted from [::ffff:192.168.1.170]:49828.
    May 15 13:03:14
    5
    Connection accepted from [::ffff:192.168.1.170]:49832.
    May 15 13:03:15
    5
    unloading current configuration.
    May 15 13:03:31
    5
    Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
    May 15 13:03:31
    5
    Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
    May 15 13:03:31
    5
    Rotated TKIP group key.
    May 15 13:04:03
    5
    Associated with station 78:a3:e4:ba:90:42
    May 15 13:04:03
    5
    Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
    May 15 13:05:07
    5
    Connection accepted from [::ffff:192.168.1.170]:49843.
    May 15 13:05:07
    5
    Connection accepted from [::ffff:192.168.1.170]:49845.
    May 15 13:06:15
    5
    Connection accepted from [::ffff:192.168.1.170]:49848.
    May 15 13:06:16
    5
    unloading current configuration.
    May 15 13:06:31
    5
    Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 3).
    May 15 13:06:31
    5
    Deauthenticating with station ff:ff:ff:ff:ff:ff (reserved 2).
    May 15 13:06:31
    5
    Rotated TKIP group key.
    May 15 13:07:04
    5
    Associated with station 78:a3:e4:ba:90:42
    May 15 13:07:04
    5
    Installed unicast CCMP key for supplicant 78:a3:e4:ba:90:42
    May 15 13:08:08
    5
    Connection accepted from [::ffff:192.168.1.170]:49854.
    May 15 13:08:09
    5
    Connection accepted from [::ffff:192.168.1.170]:49856.
    May 15 13:08:20
    5
    Connection accepted from [::ffff:192.168.1.170]:49858.
    May 15 13:12:31
    5
    unloading current configuration.
    May 15 13:32:36
    1
    WPA handshake failed with STA 1c:7b:21:9c:20:fd likely due to bad password from client
    May 15 13:32:57
    1
    WPA handshake failed with STA 1c:7b:21:9c:20:fd likely due to bad password from client
    May 15 13:33:09
    1
    WPA handshake failed with STA 1c:7b:21:9c:20:fd likely due to bad password from client
    May 15 13:33:22
    1
    WPA handshake failed with STA 1c:7b:21:9c:20:fd likely due to bad password from client
    May 15 13:33:33
    1
    WPA handshake failed with STA 1c:7b:21:9c:20:fd likely due to bad password from client
    May 15 15:21:21
    1
    WPA handshake failed with STA 10:68:3f:46:d2:69 likely due to bad password from client
    May 15 15:21:26
    1
    WPA handshake failed with STA 10:68:3f:46:d2:69 likely due to bad password from client
    May 15 15:21:41
    1
    WPA handshake failed with STA 10:68:3f:46:d2:69 likely due to bad password from client

    It says you have the wrong password.
    WPA handshake failed with STA 10:68:3f:46:d2:69 likely due to bad password from client
    Reset the TC to factory and start again.
    But do not be surprised if the v5 utility no longer works to do the setup.

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