Connection Issues Fixed, however still extremely s...

Question

Hi there, I am a new customer to BT broadband and following our installation of a new line and up to 8Mb broadband on the 23rd of November i had major issues with the service. A few hours after the engineer left my house, problems started to arise.
Firstly the broadband would cut out consistantly every 5 minutes or so, thus leaving me completely incapable of accessing the internet and completeing work, furthermore after frequent speed tests on the line we were getting slower than dial up speeds. When checking the dial tone on our phone, i noticed that it was a noisy line, and thankfully an engineer visited us this morning and resolved the problem of the noisy line. This in turn has so far resolved the connection issues, and there has been around 3 hours of uninterupted broadband. However my speedtests still show that the broadband is being extremely slow, and this is not what i would expect of an up to 8mb line.
I would greatly appreciate any input on the matter. For the record i have not been resetting the router, maybe this is a stuck profile issue due to the previously faulty line?
Here are my ADSL stats and a bt speed test
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 02:28:25
Downstream:
7.938 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
16.2 dB / 28.0 dB
Line attenuation (Down/Up):
6.1 dB / 3.0 dB
Output power (Down/Up):
11.9 dBm / 12.2 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
1 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 0
Error Seconds (Local/Remote):
1 / 0
Test1 comprises of Best Effort Test: -provides background information.
Download  Speed
52 Kbps
0 Kbps
250 Kbps
Max Achievable Speed
 Download speedachieved during the test was - 52 Kbps
 For your connection, the acceptable range of speeds is 50-250 Kbps.
 Additional Information:
 Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
 IP Profile for your line is - 135 Kbps
Solved!
Go to Solution.

Answer 1

Issue has now been resolved. 
Test1 comprises of Best Effort Test:  -provides background information.
Download  Speed
5221 Kbps
0 Kbps
7150 Kbps
Max Achievable Speed
 Download speedachieved during the test was - 5221 Kbps
 For your connection, the acceptable range of speeds is 600-7150 Kbps.
 Additional Information:
 Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
 IP Profile for your line is - 7150 Kbps