Connection key doesn't work

Hi, I have Contribute CS3/Dreamweaver CS3. When I create a
connection key, then send it to a user (or try to use it myself) I
get the message "Your FTP username or password is incorrect." In
testing: I create a key in DW/CS3, place it on my Mac deskcop, then
open Contribute CS3, double-click the key, I get the message. If I
create a new connection in Contribute CS3 as admin, I can get in to
edit site. I create a connection key, place it on my Mac desktop,
remove the connection in Contribute CS3, then double-click the new
key, I get the same message. Same problem for clients. All sites,
all clients. I can walk a client through manually adding the
connection and it works just fine. Anyone with any ideas why the
keys don't work???

Thanks for sharing.
John
"Art Shotwell" <[email protected]>
wrote in message
news:C28C938F.14B2D%[email protected]..
> It took several days of back-and-forth with Adobe
support, but I finally
> got
> an answer and so I thought I'd post it here for
everyone. Contribute 4.11
> has a problem storing FTP passwords that include special
characters such
> as
> & or *, which I always use in my FTP passwords.
Changing passwords fixes
> Adobe's problem. Support told me this was a known
problem and their
> engineers are working on it.
>
>
> On 5/31/07 10:33 PM, in article
f3ob3i$gv7$[email protected], "Art
> Shotwell" <[email protected]> wrote:
>
>> Hi, I have Contribute CS3/Dreamweaver CS3. When I
create a connection
>> key,
>> then
>> send it to a user (or try to use it myself) I get
the message "Your FTP
>> username or password is incorrect." In testing: I
create a key in DW/CS3,
>> place
>> it on my Mac deskcop, then open Contribute CS3,
double-click the key, I
>> get
>> the
>> message. If I create a new connection in Contribute
CS3 as admin, I can
>> get in
>> to edit site. I create a connection key, place it on
my Mac desktop,
>> remove
>> the
>> connection in Contribute CS3, then double-click the
new key, I get the
>> same
>> message. Same problem for clients. All sites, all
clients. I can walk a
>> client
>> through manually adding the connection and it works
just fine. Anyone
>> with any
>> ideas why the keys don't work???
>>
>
>

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